Customer Support Advisor

Are you looking for an exciting, challenging and rewarding long-term career opportunity?

Glasdon UK Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products.

We are looking for confident and charismatic individuals to join our existing customer service team to provide unrivalled customer support, across a range of private and public sectors, for our large portfolio of award winning environmental and safety products.

If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further.

The successful candidate with be provided with full and comprehensive training.


  • Providing customers with product information in response to requests by email, telephone, or factory visitations (the majority of contact is through email).
  • Preparing product quotations for customers.
  • Answering queries in terms of stock, delivery times, accounts, and production.
  • Processing sales orders.
  • Providing support to external sales personnel.
  • Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order.

Key Facts

Title: Customer Support Advisor
Salary: Competitive plus Benefits
Hours: Monday to Friday, 9.00am to 5.00pm. Full-time, Permanent
Location: Blackpool, Lancashire
Driving Licence: Essential
The Glasdon Group Limited is an equal opportunities employer and is accredited by the Real Living Wage Foundation.
What we can offer you:
  • A competitive commencing salary.
  • 33 days paid holiday.
  • A comprehensive training programmes.
  • Company final salary pension scheme after a minimum of two years’ service.
  • Life insurance after a minimum of two years’ service.
  • Pension through NEST within 3 months of start date.
  • Cycle to Work scheme.
  • Long service awards.
  • Private health insurance scheme after a minimum of one year's service.
  • Cashback plan for dental treatment, prescription eyewear, prescriptions, physiotherapy plus discounts to various online stores.
  • Subsidised on-site Café / social space.
  • Dress Down Friday.
  • Free on-site parking.
  • Team building days.
  • Paid charity days.

Ideal Candidate

  • Confidence, charisma and keen to progress a long-term career.
  • Some experience within a sales or customer service environment / familiar with client interactions.
  • A desire to achieve targets.
  • Strong verbal and written communication skills.
  • Good administrative, organisational and time management skills.
  • Good team player.
  • Ability to solve problems.
  • Commercial awareness and professional.
  • Willing to learn.

You may also have experience in;

Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating.

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