Customer Support Advisors

Glasdon UK Limited is part of the Glasdon Group, with companies in Europe and the United States. It is a market leader in the design, marketing and supply of environmental and safety products including street furniture, recycling products, road safety equipment, winter safety products, water safety products, cycle shelters and modular buildings.

We currently have opportunities for Customer Support Advisors to join Glasdon UK Limited across a wide range of market sectors.

Based within our Sales Department, your duties will include:

  • Providing customers with product information in response to requests by phone or email.
  • Providing customers with quotations for products.
  • Answering queries in terms of stock, delivery times, accounts etc.
  • Processing sales orders.
  • Providing support to external sales personnel.
  • Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order.
  • The majority of customer contact will be by email.

Key Facts

Title: Customer Support Advisor
Salary: Competitive plus excellent Company benefits
Location: Blackpool, Lancashire
Full Time Permanent Position
What we can offer you:
  • A competitive commencing salary
  • 33 days paid holiday
  • A comprehensive training programme
  • Company final salary pension scheme after a minimum of two year's service
  • Life insurance after a minimum of two year's service
  • Pension through NEST within three months of start date
  • Discounted gym membership
  • Cycle to work scheme
  • Long service awards
  • Private health insurance scheme after a minimum of one year's service

Ideal Candidate

The ideal Candidiate:

  • Familiar with customer/client contact
  • Excellent telephone manner and communication skills
  • A confident and positive personality
  • Commercially aware
  • Ability to work as part of a team
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