Customer Support Advisors

We currently have opportunities for Customer Support Advisors to join Glasdon UK Limited across a wide range of market sectors.

Responsibilities

Based within a Sales Department, your duties will include:

  • Providing customers with product information in response to requests by phone or email.
  • Providing customers with quotations for products.
  • Answering queries in terms of stock, delivery times, accounts etc.
  • Processing sales orders.
  • Providing support to external sales personnel.
  • Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order.
  • The majority of customer contact will be by email.

Key Facts

Title: Customer Support Advisor
Salary: Competitive plus excellent Company benefits
Location: Blackpool, Lancashire
Full Time Permanent Position
What we can offer you:
  • A competitive commencing salary
  • 33 days paid holiday
  • A comprehensive training programme
  • Company final salary pension scheme after a minimum of two years service
  • Life insurance after a minimum of two years service
  • Pension through NEST within three months of start date
  • Private health insurance scheme after a minimum of one years service
  • Discounted gym membership
  • Cycle to work scheme
  • Long service awards
  • Employee assistance programme

Ideal Candidate

  • Familiar with customer/client contact
  • Excellent telephone manner and communication skills
  • A confident and positive personality
  • Commercially aware
  • Ability to work as part of a team
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