Digital Systems & Automation Engineer - Blackpool

To support the ongoing development and enhancement of the Glasdon Group’s internal IT systems by contributing to the implementation and optimisation of AI-driven, data-led and automation solutions that enhance operational efficiency and business performance.

The role will combine technical capability with analytical insight to assist in identifying opportunities to use AI and automation to improve processes. Responsibilities will include supporting system integration and configuration, developing data models and reports, supporting the evaluation and implementation of AI tools, and ensuring secure, reliable and well-documented solutions aligned to organisational objectives.

The position will work closely with IT and business functions to support innovation, improve data visibility, and assist in embedding automation and AI capabilities across the organisation.

Responsibilities

Key Tasks

Build, maintain and support automated workflows to reduce manual business processes across internal systems
Configure and manage data flows between systems using available tools (e.g. APIs, connectors, file-based processes)
Use AI-enabled features within existing platforms (e.g. Copilot, automation tools, document processing tools) to enhance workflows and improve efficiency
Assist in identifying opportunities to automate or improve existing business processes
Develop and maintain automated reports, dashboards and data outputs to support business operations
Support the configuration, enhancement and integration of internal systems and applications
Test, validate and document automation processes, system changes and AI-assisted outputs
Monitor and troubleshoot existing automations to ensure reliability and accuracy
Work with internal teams to understand processes and apply practical automation improvements
Support end users with system-related queries, particularly relating to automated processes and data flows
Liaise with third-party vendors where required to support system functionality and integrations
Follow defined standards for documentation, change control and data security

Key Objectives

Deliver reliable and effective automation solutions that reduce manual effort and improve operational efficiency
Ensure automated workflows and data processes run consistently with minimal disruption
Apply AI-enabled tools in a practical way to support business processes and improve productivity
Improve data flow and accessibility across systems through effective use of automation and integrations
Produce accurate and timely automated reporting outputs to support business decision-making
Build and develop practical capability in automation tools, system integration and applied AI technologies
Contribute to continuous improvement by identifying and supporting opportunities to streamline processes
Maintain high standards of data accuracy, system reliability and documentation
Support team and project delivery through consistent, hands-on contribution within defined scope

The above lists are not exhaustive and may evolve with the role and business needs.

Key Facts

Title: Digital Systems & Automation Engineer

Location: Blackpool, Lancashire

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Position: Full Time, Permanent

Hours: 37.5 hours per week plus 30-minute lunch break.

The Glasdon Group Limited is an equal opportunities employer.

What we can offer you:

Competitive starting salary.
33 days paid holiday (rising to 38 with service).
Flexible holiday booking in 30-minute blocks.
Buy/sell up to 5 days holiday annually.
Performance bonuses.
Final salary pension scheme (after min. 2 years).
NEST pension scheme (from 3 months).
Life insurance (after min. 2 years).
Private health insurance (after min. 1 year).
Health cashback plan.
Sick pay scheme.
Employee Assistance Programme (EAP).
Compassionate leave.
Relocation support loans.
Long service awards.
Subsidised on-site café and social space.
Free on-site parking.
Special occasion gifts.
Cycle to Work scheme.
On-site gym and changing facilities.
Team building activities.
Flexitime work pattern.
Company events.
EV charging points (at cost).
Paid charity days and fundraising events.
Social activities.
Career progression opportunities.
Skills development and professional study support.
Comprehensive training programmes.

Ideal Candidate

Essential Skills & Attributes

Practical experience using automation tools or techniques to reduce manual tasks or improve processes (e.g. workflows, scripting, RPA, or similar)
Experience working with data in a business context (e.g. Excel, SQL, reporting tools or dashboards)
Basic understanding of how systems exchange data (e.g. APIs, file-based processes, connectors)
Experience using AI-enabled features within common business tools (e.g. Copilot, automation platforms, document processing tools)
Ability to take a defined task or problem and implement a working, practical solution
Strong analytical and problem-solving skills with attention to detail, particularly in relation to data accuracy and process reliability
Ability to follow structured processes for testing, documentation and change control
Good general understanding of IT systems, applications and data structures
Ability to work independently on defined tasks and contribute effectively within a team environment
Clear communication skills, with the ability to explain technical concepts to non-technical users
Organised and methodical approach to managing tasks, troubleshooting issues and maintaining documentation
Proactive approach to learning and applying new tools, particularly in automation and AI-enabled systems

Desirable

Experience using automation or workflow tools in a practical context (e.g. Microsoft Power Platform, UiPath or similar RPA tools)
Experience applying automation to improve or streamline business processes
Basic scripting experience for automation purposes (e.g. Python, PowerShell)
Experience working with data and reporting tools, such as:
- SQL Server or similar databases
- Power BI or other dashboard/reporting platforms
Experience working with or supporting internal business systems (e.g. ERP, CRM or web-based applications)
Exposure to using AI-enabled features within business tools (e.g. Microsoft Copilot, Power Platform AI capabilities, document processing tools)
Understanding of how systems integrate and exchange data in a business environment
Experience gained through relevant roles, placements or practical project work involving automation or systems improvement

Qualifications