(01253) 600410 enquiries@glasdon-uk.co.uk

Home Water Safety Equipment

Guardian™ Lifebuoy Housing

The Glasdon Guardian™ Lifebuoy Housing unit offers the ideal protection for lifebuoys and the B-Line™ rescue buoy. The high visibility and design of the unit makes it easily recognisable in an emergency.

Guardian™ Lifebuoy Housing

Guardian Lifebuoy Housing - Wall Mounted

Guardian Lifebuoy Housing - Rail Mounted

Guardian Lifebuoy Housing - Post Mounted

Guardian Lifebuoy Housing with B-Line Throwing Buoys

Guardian Lifebuoy Housing with a Glasdon Lifebuoy

Guardian Lifebuoy Housing - Personalised

Guardian Lifebuoy Housing - Personalised 2

You may also be interested in...

B-Line™ Throwing / Rescue Buoy

Glasdon Lifebuoys

Water Rescue Equipment Storage Container

Accessories

Glasdon Lifebuoys

B-Line™ Throwing / Rescue Buoy

£144.56

excluding VAT

£173.47 inc. VAT

Includes free delivery*

Request a Quote

Rope options only available when purchasing Lifebuoy.

There are required options for this product. Please review your selections. Required options are marked as red.

Quantity:

Housing Size:

Lifebuoy / B-Line:

Rope:

Fixing Option:

Inspection Window +£9.64

Lid Stay Kit +£9.64

External Instruction Sticker +£4.14

Price includes delivery

*within mainland UK and Northern Ireland

click to view

click to view

click to view

click to view

Downloadable Information

click to view

Made in the UK

Product Warranty

click to view

Features / Specifications

The Guardian Lifebuoy Housing is a premier product at a very affordable price.

Built with Durapol® material, the unit can withstand extremes of temperature, to protect the life-saving devices inside from harmful UV which can degrade the equipment.

The Housings also act as a deterrent to vandals and thieves, reducing the frequency of costly Lifebuoy replacement.

Glasdon lifebuoys are fully compliant with Chapter III of the Life Saving Appliances code as per the International Convention for the Safety of Life at Sea (SOLAS).

The Guardian™ Lifebuoy Housing is available in two sizes and can be wall, rail or post mounted.

The 750 Housing can hold up to two B-Line™ throwing buoys or one 750mm or 600mm lifebuoy.
The 600 Housing can hold up to two B-Line™ throwing buoys or one 600mm lifebuoy.

Design Features

Ropemaster™ Quick Release Rope Management System saves valuable seconds for rescue attempts.
What is this? Ropemaster
Strong knuckle hinge and hinge rod resists corrosion and vandalism.
Water seal minimises damage to rope & buoy from exposure to salt water.
Toggle latch reduces risk of door opening in high wind or wave impacts.
What is this? Toggle Latch
Simple graphical instructions inform the rescuer how the equipment should be used.
Choice of three fixing methods - post-mounting, rail-mounting or wall-mounting.
Post-mounting fixing available with either surface-mounting post or below-ground installation.
Security seal provides a deterrent against misuse and informs the operator that the housing has been opened.
What is this? Security Seal
New Durapol® Inspection Indicator enables quick and easy inspection without leaving your patrol vehicle.
What is this? Indicator Plate
Tough polyethylene lifebuoys (available as an option) are drop-tested to over 30 metres and supplied with high visibility yellow grab lines and class 1 retroreflective banding.
Lifebuoys are supplied with a 30m throwing rope (8mm diameter) as standard. Alternative ropes are available - please see the "rope" option above for more details.

Colours

Housing colour: Red.

Lifebuoy colour: Orange.

Materials

Housing: Durapol Material.

Lifebuoy: Polyethylene.

Fixings: Stainless Steel.

Post: Mild Steel with Armortec® coating.

Dimensions

600mm Housing:

Width: 768mm

Depth: 250mm

Height: 925mm

Weight: 9.0kg

Height with Post: 1673mm

750mm Housing:

Width: 898mm

Depth: 250mm

Height: 1065mm

Weight: 10.5kg

Height with Post: 1741mm

600mm Lifebuoy:

Outside diameter: 605mm

Inside diameter: 405mm

Weight: 2.7kg

750mm Lifebuoy:

Outside diameter: 710mm

Inside diameter: 430mm

Weight: 2.5kg

Videos

Glasdon UK | demonstration, optional extras & product testing | Guardian lifebuoy housing

Glasdon UK | product demonstration | Water Rescue Equipment

Glasdon UK | Guardian Lifebuoy Housing

News

Capital Choice as Glasdon Unveil New Showroom

Capital Choice as Glasdon Unveil New Showroom

Wednesday, November 28, 2018

UK manufacturer, Glasdon, have unveiled their latest move ahead of the company’s 60th Anniversary year.

Give Your Visitor Experience its Greatest Show this Season

Give Your Visitor Experience its Greatest Show this Season

Tuesday, March 13, 2018

For the standing ovation you all deserve, take a look at these tips and ideas to put the crowd-pleasers and feel-good factor into the routine elements of your visitor experience.

A History of Life-Saving Devices

A History of Life-Saving Devices

Wednesday, February 27, 2013

Drawings from the sketchbooks of Leonardo da Vinci from the 16th century contain primitive designs for a diving suit and lifebelt, but it wasn't until the early 19th century that recognisable life-saving devices began to appear in regular use.

F.A.Q

How to Protect Water Safety Equipment with Guardian™ Lifebuoy Housings

How to Protect Water Safety Equipment with Guardian™ Lifebuoy Housings

Thursday, October 11, 2018

Learn more about how to protect and preserve lifesaving devices with Guardian™ Lifebuoy Housings.

What Size Lifebuoy Do I Need?

What Size Lifebuoy Do I Need?

Wednesday, August 9, 2017

Lifebuoys (or life saving rings) for water safety are available in two standard sizes – 24” or 30” diameters. These lifebuoys are suitable for use in any location where large areas of water may pose a danger such as beaches, lakesides, swimming pools, harbours and water treatment plants.

How to Personalise and Brand Your Glasdon Order

Wednesday, February 1, 2017

Create impact, extend your brand and add value for your customers and visitors with the Glasdon personalisation and branding service.

SOLAS Compliance

SOLAS Compliance

Thursday, February 20, 2014

The International Convention for the Safety of Life at Sea (SOLAS) ensures that merchant ships meet minimum safety standards in construction, equipment and operation.

Water Safety Equipment Provision

Water Safety Equipment Provision

Friday, February 22, 2013

While prevention of accidents should always be the focus of a water safety strategy, well-maintained rescue equipment that is fit for purpose can frequently avert a tragedy.

Gallery

Glasdon UK Limited Guardian Lifebuoy Housings photoset - www.flickr.com

Brochures / Instruction Leaflets / Model Specifications

Brochures

Buyers Guide - Guardian™ Lifebuoy Housing

Water Safety Products

Instruction Leaflets

Guardian Installation Instructions

Model Specification files are available on request

Company Reviews

As part of the Glasdon commitment to exceptional customer service, as well as our responsibilities as an ISO9001 certified company, we invite customers to complete a Customer Satisfaction review.

We ask customers to rate our performance on a scale of 1-5: how we handled their initial enquiry, delivery performance, product quality, after sales service and overall satisfaction with the process.

Pencoed Town Council

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Nortech Services Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wivelsfield Village Hall

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivered with care. 4.None needed. Nothing to add.

Container Components Europe Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1st Class service start to finish.

St Albans City & District Council

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Staff are always really friendly and helpful. It makes it really easy to order memorial benches through Glasdon.

Knightmaster Gardening Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very approachable. 2. Prompt and early delivery. 3. Exactly as ordered. 4. Very good. 5. Would certainly use again. First class product and service.

Amalga Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The product is great and as described, the customer service team (contacted twice) were very helpful. Only downside was the delivery as on the invoice sent about 3 days after order was placed it said delivery method 'Overnight' however didn't arrive for almost 2 weeks (10 working days). This should be more transparant when placing the order. Other than that can't fault.

Holt Parish Council

Tuesday, June 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Order completed, delivered and quality meets all expectations.

Audlem Parish Council

Monday, June 10, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Smooth ordering and delivery. Thanks for being ace to deal with!

Kite Hill Farm Caravan & Camping Park

Friday, June 7, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very easy to deal with, ordered bicycle shelter and arrived on the date promised. Would definitely use again.

One Stop Waste Solutions Ltd

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I*** is brilliant. Very attentive and makes sure everything is right first time. 2. Could be quicker. 3. Top quality product. 4.Very good. 5. Overall impressed.

BUNZL CHS

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

TGP Cymru

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** T******* was very prompt in replying to my query about an invoice we hadn't received. She was polite and helpful. 4. Prompt service, everything was dealt with smoothly.

Oak Healthy Living Centre

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Network Homes Ltd

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very professional and polite service. 2. The delivery driver was really helpful and accommodating with our request to take back the pallet. 3. Everyone loves them and we will be ordering more of them. 5. All people I dealt with were very good and professional. Well done guys and this is how you win customers.

Sandy Town Council

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Reigate & Banstead Borough Council

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good service. Thanks.

Private Individual

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Manit Contractors

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Ordered 16 Manchester bollard, paid upfront and to find out 2 weeks later they were sold to me out of stock and the lead time was much more than expected. 2. Wrong order delivered, had to wait until the next day for the correct delivery to arrive. 4. It was a while hearing back for the lead time but the team were helpful when they got back to me.

Kennoway Community Council

Monday, June 3, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Not quite as sturdy as it looks in the photographs.

Flint RNLI

Tuesday, April 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Trieste Group

Thursday, April 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Via East Midlands Ltd

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always quick response to price enquiries, lead times are good, very helpful friendly service. Many thanks

Spa Environmental Care Plc

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wales & West Utilities

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fantastic web-chat to retrieve a quote with friendly and helpful customer service. Super fast delivery to four different sites of ours which I did worry would get complicated, but everything was seamless and fast. Invoices can through immediately after delivery. Thank you for your fantastic service!

Goxhill Parish Council

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Completely satisfied will all communication.

Webbs Garden Centres

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wimborne First School

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1.Lady on the phone was extremely helpful and knowledgeable.

Private Individual

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent service.

Oddfellows Brighouse Branch

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Despite arrangements with the sales team I was not given advance notice of the delivery date.

Private Individual

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Coastwatch ST Monans

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fantastic company for our donation of LIFEBUOY for our station.

Momentum Scotland

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, April 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very prompt and professionally dealt with. 2. Very satisfied. 3. Excellent quality - as we expeceted from Glasdon. 5. Very satisfied - thank you. Thank you for handling our order so professionally. Everything was spot-on. Thank you.

Spectrum Vision 21

Monday, March 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Full Sutton & Skirpenbeck Parish Council

Friday, March 22, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Brunel Trustees (Jersey)

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** has already been friendly yet professional. He is a great sales person, who knows how to build a rapport with his clients which is something I like in my suppliers. 4. Did not have to use any after sales service.

A&D Carpentry & Joinery Ltd

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. No initial feedback from order. 2. Delivery date had to be chased by me several times. Had to chase to make sure order processed and to get delivery date once order was confirmed.

Spacestor

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not needed to use yet.

Via East Midlands Ltd

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always swift replies for price enquiries, very few problems at all, one recent order arrived and was not what we expected but all resolves very quickly. Many thanks

Haddenham Parish Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I haven't needed to use the after sales service. Our orders are always dealt with efficiently and professionally and delivered on time as promised.

Cambridgeshire County Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Over the many years dealing with T** L*** and the sales department they have all been excellent with communications, sorting of our orders and delivery.

Budock Parish Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful with questions regarding fixings. 4. None needed. Whole process worked well - from initial pre purchase enquiries regarding fixings to delivery.

Ringway Jacobs

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Rarebreed Ltd

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. There has been no after sales service. Additional support on a later project very good to date.

Aberdeenshire Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Erringden Parish Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

No problems at all.

Hampstead Garden Suburb Free Church

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The bench is great but it would have been good to have made it clear that brackets for fixing on concrete needed to be ordered if required - I had to do that later. However they were sent on quickly when requested. Many thanks

Sacker & Partners LLP

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very responsive online chat service. Knowledgeable staff when enquiring on the speediness of a delivery. 2. My particular order was custom in places and customer went over and above to get this to me in time for a recycling project within our building. 3. Sturdy but light enough to move from location to location. 4. I've not had to contact after sales service, but I suppose if I did then it would be the same professional service received when placing an order. 5. Superb. Very straight forward once you know what you need to order. I can only applaud the online chat service as this was where all my concerns or issues with my initial order was resolved. Brilliant service and would recommend Glasdon to other users.

Select Environmental Services

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HTS (Property & Environment) Ltd

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North & Middle Littleton Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hayfield Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Build Materials UK Ltd

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gaddesby Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All the sales staff I spoke to were very informative and polite. 2. Good contact throughout and delivered when stated. 3. Brilliant - as described. 4. All staff were helpful and pleasant to speak with. Brilliant - having never done anything like this before your staff made the prcedure so easy and straightforward.

Norton Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Helpful. 2. Prompt delivery. 3. Always know that Glasdon products are quality.

Anderson Anderson & Brown

Friday, January 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, January 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Royal Borough of Kensington & Chelsea

Monday, January 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Good sturdy product. It was simple and straightforward to order.

Keolis Amey Docklands

Friday, January 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Quite a long lead time, I would have expected items.

St Bees Parish Council

Friday, January 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Very helpful when we needed to buy a replacement plaque. Excellent service as ever. We will be happy to use your company again and would recommend to other parish councils.

Carterton Town Council

Friday, January 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Walton Parish Council

Wednesday, November 28, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Cheswick Green Parish Council

Wednesday, November 28, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Downlands Community School

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Helpful efficient service. We have used this company before and went back to them for further supplies of bins. Prompt delivery and knowledgeable staff. I would recommend them to other people.

Swinderby Parish Council

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Fast & efficient processing of order and delivery.

Coolings Nurseries Ltd

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Smartestenergy Ltd

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

L*** K** was very helpful and ensured the order was as requested. She assisted and kept me informed until the order was delivered to Smartestenegery. So BIG THANK YOU to L***.

Leatherhead Tennis Club

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Went well. 3. Very good.

Whitchurch & Ganarew Parish Council

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always good service and quality of products. Having an account with you is a good benefit for ease of ordering and payment.

Worcestershire County Council

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Glasdon need to realize that a lot of county councils have more than one delivery point as we cover the whole county and we get deliveries dropped off at the wrong depot etc. My only other issue is the price of your 150mm dia sign stickers for the mini-ensigns, you charge us £12.00each, we can get these for £1.20 so feel that these are a bit of a rip off.

Winchcombe Town Council

Thursday, October 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Newark Town Council

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I wasn't told the product was out of stock. If I hadn't chased delivery, I wouldn't have known that it was out of stock.

Havant Hockey Club

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Warley Cross Kennels & Cattery

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Easy order process. 2. Fast delivery and really helpful driver. 3. First class products - delighted with items. Thank you.

Permira Debt Management

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I never knew who I was dealing with, my queries went between Laura, Lucy and Lisa. When I called I was promised someone would get back to me and no one ever did. At times it was a whole week with no response. Fortunately Samantha stepped in towards the end of my dealings with Glasdon. She was very professional and responsive.

Peterstow Parish Council

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

West Camel Parish Council

Wednesday, September 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hatfield Town Council

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cardiff University Residences

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Solvay Solutions UK

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Haddenham Parish Council

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Plumtree Parish Council

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Nothing as usual, went very well.

HES

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Persimmon Homes South Coast

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Karcher (UK) Ltd

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Very minor scratch on one of the three external bins we received. Glasdon staff were easy to deal with, offered good advice and pleased with the products that we have bought.

Crondall Parish Council

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Poringland Parish

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

LSHTM

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

RJS Cornwall Ltd

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cardiff Boat Tours Ltd

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The first order took away more than 5-10 working days and I had to ring up, when it arrived it was great. Second time, product really good, the item I wanted was delayed delivery so I paid extra for the larger one which was available. Asked for urgent delivery and that was promised, however, delivery still took some 16 days from order, which was very disappointing and I received no notification before or on the delivery day until courier rang from my doorstep. My previous order from you I had a text the night before and on the day. The quality is clear, but not enough emphasis on the time it takes to get things!

Jamiesons Bakery Thurso

Wednesday, August 1, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful not passed from one dept to another as happened with a lot of firms now. 2. Right on time that was agreed driver very helpful. 3. Exactly what I wanted wish I had got them years ago. 4. Great very good company to deal with especially the problems we have in the far north of Scotland with deliveries and even wanting to supply us at all! 5. As above would order from you again and have recommended you to several people that have enquired where I purchased the picnic benches from this

Four Seasons Garden Centre

Tuesday, July 24, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic. 2. Excellent. 3. Great quality. 4. Really helpful. 5. Would definitely order again. Fantastic experience from start to finish and after as well. Thank you.

Blackpool Sixth Form

Sunday, July 22, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Clifton Primary

Thursday, July 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thank you!

Irchester Parish Council

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful every time. 2. Lets me know when items are arriving. 3. Never had a problem with quality.

Pembrokeshire County Council

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Amey Public Services

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Croughton Playing Field & Village Hall

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. The team held delivery until contractors were on site. Very good service & products. Not the lowest price, but very good quality. We will re-order from Glasdon. Thanks!

Wittersham Parish Council

Sunday, June 24, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ordering via the 'chat' line worked wonderfully.

Aylesbury Mains Ltd

Tuesday, June 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery was slow, but well packaged when it did arrive. Products are of a good quality, well packaged and easy to assemble and install. Altogether very satisfactory and good value to our clients.

Great Broughton Parish Council

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

"1. Quick and helpful. 2. Good communication, kept me informed and delivered to two separate sites with no problems. 3.Very satisfied, good quality and just as described. 4. Not needed any after sales services yet! 5. Very pleased. I have never ordered this sort of equipment before and the process was made very straighforward and easy. Very satisfied and would definitely use Glasdons again in the future and would recommend.

TEC Supplies Ltd

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Catford Wanderers Sports Club Ltd

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NC&JC Construction

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Specified by clients. Always helpful and respondent.

Lorne Stewart

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bowland Forest Higher Division Parish Council

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Loddon Parish Council

Wednesday, May 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. No sooner had acknowledgement email than the bins arrived at the office! Brilliant. Really delighted with the service, delivery and when there was a query we got to speak to a person almost immediately! What's not to be delighted with that.

Ancaster Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Royal Victoria Country Park

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered online, very easy site to negotiate. 3. We keep coming back for more!

W L Gore & Associates (UK) Ltd

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Potters Leisure Limited

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Like it says on the box, good products.

P R Services (Yorkshire) Ltd

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Space Solutions

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Haddenham Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eye Town Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Barkstone & Syston Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Barton Turf & Irstead Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Grateful thanks to the delivery driver keeping in regular contact on the day of delivery.

Copdock & Washbrook Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very easy ordering and excellent company to deal with.

East Bergholt Parish Council

Thursday, April 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Let's Holiday

Tuesday, April 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Broomfield Parish Council

Tuesday, April 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Aberdeenshire Council

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Crawley Parish Council

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good customer service, prompt delivery, excellent product, good value for money.

Kingsbury High School

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Broke down second time used it. Waiting on return of our gritter.

Ballyness Caravan Park

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hill Croome Parish Council

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sturdy piece of kit that should give us long service.

Groundboss

Tuesday, February 20, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I didn't receive any.

Public Health Wales

Tuesday, February 20, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Betsi Cadwaladr University HB

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Quick response. 2. No hassles. 3. Good quality. 4. Have met with M***** T*****. 5. Great stuff.

Berkley Re UK

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ian Macleod Distillers

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Had a problem with the size of one of the bins but this was quickly resolved and a replacement found.

John H Boston Ltd

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient, knowledgable and helpful. 2. Speedy delivery as promised. 3. No complaints. 4. Non required. 5. Excellent.

Gwynedd Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Chimneys

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wincanton Town Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Always a first class service.

William Lambie Ltd

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful & knowledgable.

Aston Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Did not use/get any/need any.

Lavant Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

South Hykeham Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

On the occasions I have needed to speak to anyone for previous purchases everyone has been more than helpful and the delivery has been speedy and efficient. Good well packaged but without excess packaging.

Amroth Community Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 4. Sales sent copy invoice promptly when asked.

Horncastle Town Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Dundee City Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

The Station

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hutton Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Wait time was longer than anticipated. The bin ordered was out of stock and we had to wait for delivery. Eventually had to phone to confirm order arrival and date. The bin arrived as arranged.

Shalbourne Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Griptrak Midlands Limited

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service has always been good from Glasdon.

Derbyshire Dales District Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Alben Landscapes Ltd

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. We always collect.

Weston Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Easy to order. 2. It was exactly when promised. 3. Excellent, well engineered. A pleasure to do business with such a customer responsive company.

Brighton Marina Estate Management Company Ltd

Wednesday, January 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, January 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

As you can see, I was very satisfied.

Four Seasons Garden Centre

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Extremely helpful. They told me everything that I wanted to know. 2. Extremely satisfied. 3. Product better than expected. 4. Extremely satisfied. Needed tool to put up planters and it was delivered the next day and free of charge. Fantastic. 5. Extremely satisfied. Can't fault this company in anyway. Extremely positive experience. Will recommend to other people. Thanks for your help.

St Philomenas School for Girls

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

T J Vickers

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2.Delivery driver split two bags during previous order, but I was sent a new bag to replace the lost product. 3. It's obviously good that it doesn't leave a horrible brown residue. We are a motor dealership and that obviously counts.

Feltwell Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mid Cheshire Grounds Maintenance Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

TECC

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North Tawton Town Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Generally satisfied, but as I only work part time sometimes the deliveries are outside working hours.

National Integrated Solutions Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Broadstone Corporate Benefits Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery does sometimes take a bit longer than anticipated.

M Scott

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

High Legh Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Arncott Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I try to buy from Glasdon whenever equipment is needed, because the system is easy and delivery quick.

Martin Commercial Properties

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. The driver was nice enough but he did not want to move the delivery far, he just wanted to drop the delivery on the pavement. He seemed to be in a hurry. 3. Very Pleased - exactly what we needed. 4. I did not use the after sales service. I was very satisfied with the whole experience of dealing with Glasdon, from my first enquiry right through to the delivery.

St Mary's Catholic Primary Blackbrook

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Carterton Town Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Glasgow Science Centre

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful and willing to listen to what we were looking for. 3. Pleased with the new bins. Look great with our new logo advertised on them.

Allendale Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Mace Macro

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J** G****** has been very helpful/supportive with initiatives. His experience and knowledge has been invaluable to us. 2. Very pleased. 3. Amazing product. 4. Very helpful when we needed to tweak our bins.

Totalis Solutions Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Iwerne Courtney & Stapleton Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5.. Outstanding. Overall an exceptionally efficient and trouble free process - purchasing dog waste bins - both delivered in tact and well protected. Thank you

The Ferrers School

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Would recommend to others. Lovely products and helpful staff.

Barlow Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All excellent.

J W Crowther & Son Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Difficult to answer as I have no experience of any after sales service.

Eurotunnel

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

London Borough of Redbridge

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Rontec Watford Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Sometimes long lead times.

Old Catton Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

M H Industrial Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Overall very satisfied with the service we received from Glasdon. Orders placed 9 times out of 10 are delivered on the dates requested. Keep up the good work. Thank you.

Little Hale Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient online chat. 2. Arrived much quicker than expected.

Woolavington Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient. 2. No problems.

Digby Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. They were very helpful and friendly. 2. It arrived within the dates given. 3. I have used Glasdon bins for over 15 years.

Astley Signs Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Oliver Plunkett's Primary School

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very quick delivery.

Cropredy Parish Council

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I haven't scored as we haven't needed after sales.

Worthing Beach Office

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Elsenham Parish Council

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1st class service.

Horwood Lovacot & Newton Tracey Parish Council

Tuesday, October 24, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Acivico Limited

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. Easy to use site and great that you have the live chat facility.

RSPCA Ashley Heath

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Marian Green Trustees

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Estate Management Service - Etihad Campus

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Knowledgeable and very helpful. 3. Always provide quality products. 4. Quick responses to queries. Very good company, great products and great service. We will continue to purchase from Glasdon.

TT Games Ltd

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

OpCapita

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HID Global

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Biffa IRM

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Despite extremely tight time constraints and demands regarding service delivery, the Glasdon team pulled out all the stops and processed the order over the weekend ensuring that my client received the internal containers in time for the opening of their new offices - exceptional work from the Customer Services team to pull this off!

Warboys Parish Council

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Circadian Trust

Wednesday, September 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient in getting back to me and processing orders. Very satisfied with the overall service we have received to date from Glasdon, we will definitely be using you again and I will also let our other sites know about your products.

Worth Parish Council

Wednesday, September 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The staff were very helpful and answered my questions in a knowledgeable way.

Business And Office Cleaning Services Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Brilliant!

David Cleaning Contractors Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very happy indeed. Will use again.

Hydepark Environmental Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Can you despatch these by carrier rather than us having to wait for your next shipment? The friendly driver bumped it up to a score of 2 and not 1.

Newhall Projects Ltd C/o SHW

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. There is a 3-4 week delay as the product is out of stock. 3. Answer based on our having previously bought the same product.

Selwyns Travel Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bowgie Inn Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great help from the sales rep J** G******. 2. Delivered ahead of schedule, no issues. 3. Great - love it. 5. Very Satisfied. Sales rep J** G****** was extremely helpful as was S******* B***** who took our order.

White Motley Parish Council

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Was not informed when it was being delivered, caused a bit of confusion as the delivery man had to try to find someone willing to accept it.

Wyre Council

Wednesday, August 30, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I always find your service is good. I have no problems recommending your products and promoting the work you do.

Udny Community Trust

Thursday, August 24, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Baltonsborough Parish Council

Tuesday, August 22, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Story Homes Ltd

Saturday, August 19, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Good reputation for quality products. 3. Not applicable.

Bosworth in Bloom

Thursday, August 17, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Looks solid enough but not in use long enough for proper assessment.

Epping Forest District Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bethersden Parish Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

ALWAYS prompt and efficient service.

SSE Contracting

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Dogmaels Community Centre

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Initial contact was not clear regarding setting up an account but once order was being processed, excellent. 2. Driver could not have been more helpful. 3. Already had compliments about the disabled access picnic table. As stated above initial process was not made clear.

Digby Parish Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. It was delivered within the time frame specified. 4. Haven't needed any. All the staff I spoke to were very friendly and helpful.

OCS

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always quick and efficient service when ordering goods from Glasdon. Staff always helpful with queries and sending quotes across. Excellent service all round.

Carmarthenshire County Council Highways

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Turners Hill Parish Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I placed the order on-line.

Cheddar Motors Ltd

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Keniston Housing Association

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

National Trust

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Harvest Energy

Tuesday, August 1, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. D***** is always helpful. 2. A few days late but not a real issue. 3. Excellent quality. 4. Always responsive when needed. Invoice came before delivery but quickly resolved.

Snettisham Parish Council

Wednesday, July 19, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Purchasing for fitment by another organisation so haven't checked item (refqn3) - they will, and if any issues (which I don't expect!) will get back to you. Thanks for great efficiency in all our orders. Esp please thank delivery man who gave full explanation.

Friends of Turrif Cemetery

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Extremely helpful. Your delivery drivers are extremely helpful and accommodating. The only downside is they are sent alone to deliver a 75kg seat, which can be a problem if the person taking delivery can't help them lift it.

Henderson UK Property PAIF

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J O Morris Ltd

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good telephone handling of order by K******.

Harworth Bircotes Town Council

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent and prompt service. Would highly recommend you Glasdon.

Storage Systems (Glos) Ltd

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery was delayed. 4. I haven't received any contact.

West Monkton Parish Council

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good reliable supplier.

ScotRail

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sorn Community Council

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Completely satisfied.

Valley Conservation Society

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Contacting your sales department promises to phone me back with information did not happen. On more than one occasion had to phone back to chase the order. 2. After payment and many phone calls it still took a long time to deliver. The delivery driver was not given the correct information that I left with your sales team. The delivery driver was very good. 4. What after-sales service. There is room for improvement with sales team.

Our Response: Upon investigation it was found that the customer did not approve the artwork for 6 weeks. The only delivery instruction we received was to deliver on a Tuesday. We attempted to deliver on a Tuesday as requested but due to a serious traffic accident could not approach the address. Delivery was made the following week.

Hingham Sports Centre

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Arrived within 24 hours and a very helpful and knowledgeable driver. 3. Excellent and fits with our other bins. On-line shopiing and excellent service, thank you.

Batsford Arboretum

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Excellent.

Manor Farm Caravan Park

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The lock on safety chain was missing on one, replaced very quickly. Service excellent.

St Mawgan-in-Pydar Parish Council

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

NHS Aryrshire & Arran

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very prompt.

GCC

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Shap Parish Council

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

City of Glasgow College

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. M******* W******** provided excellent advice. 4. M******* W********* contacted us afterwards to check if everything was fine.

ESS

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 5. Never had a problem with Glasdon very efficient and top quality service, always 5* all the time.

Drigg & Carleton Parish Council

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent product very pleased.

Hayton Parish Council

Tuesday, May 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Camber Parish Council

Friday, May 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Contego Safety Solutions Ltd

Thursday, May 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Polite, Friendly & Competent. 3. Never received any complaints. Prompt, clear communications throughout all stages of the order process.

Bowlee Nursery R B C

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Cropredy Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Haven't really had to use after-sales. Generally very satisfied.

Colchester Borough Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Didn't require any.

CAFRE Enniskillen Campus

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Overal excellent service from start to finish. Staff ideas were outstanding to suit our college needs. Products arrived as expected and ar in full swing of being used. Will deifinitely be ordering more as the students are now fully aware of the Re-cycling Policy within the college. Thank you for all your help.

Morland Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Brickhill Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would recommend you to another council.

Rotherham M B C

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Morlais Trust for Nature Conservation

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. 100% satisfied with last contact but not previous one. 2. Very satisfied, helpful man who delivered. As question 1.

Collingham Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not had any after sales service so not able to comment.

South Leverton & Sturton le Steeple Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

All very quick and easy and product delivered when expected etc.

Starbucks Coffee Company

Thursday, April 27, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Dealt with by other departments but all feedback was good. 2. Delivery of initial prototype recycling bins was very well handled and done on the same day. 3. Appreciated the prototype nature of the bins, the only wear issues are on the cup tube holder part on the inner case. 4. Extremely pleased and special mention has to go to J**** W******* for all his support and assistance. Throughout the whole process of working with design, marketing and delivery I have only received favourable comments from colleagues involved with Glasdon. I can only echo these sentiments.

Chalklands Residents Association

Friday, April 21, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent. Checked stock and organised delivery in 5 minutes. Simple but perfect. Always great service from your company. Will continue to use!!

Husbands Bosworth Parish Council

Wednesday, April 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Rosemary Jones

Tuesday, April 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sodexo c/o BAE Systems

Monday, April 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First class service. 3. Flip top lids a little small, some breaking when attempting to dispose of large items. Otherwise first class. 4. Great service. All good comments no bad.

Moog Wolverhampton

Saturday, April 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Acivico Limited

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Affinity Water

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Concept Data Display

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

ABM UK Limited

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** is very good and responsive. 2. S****** pushed to get this to site with limited time. 3. The double liner trolleys are good quality. 4. Would like to be kept up to date with deliveries without having to chase. 5. Not had any major issues yet.

Warrior Preservation Trust

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. No problems experienced. 2. Despite difficulties in entering and delivering in a busy Naval Base this was accomplished. 3. Satisfied although a little more space per bicycle would aid expecially when used with panniers or front baskets. 4. No problems encountered. Overall a good product, time will tell if the coating is able to withstand the very exposed position.

Cockfield Parish Council

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fakenham Town Council

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Excellent.

Private Individual

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Astley & Dunley Parish Council

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are again delighted with the prompt service and delivery offered on our order, together with the goods being very good value for money. Your sales staff were extremely helpful. Thank you.

Roydon Parish Council

Tuesday, March 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Driver very helpful and could not do enough. Excellent services. 3. Very good. 5. Again, very good. The whole process was excellent, many thanks to the team.

DMD Restaurants Ltd T/as McDonalds

Sunday, March 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales rep was very knowledgeable about the products & did everything possible to get the delivery to me. 2. Delivered on time and within the delivery time slot. 3. Yes - products are durable and good quality. 4. Nothing was offered / explained.

Haydon Wick Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Royal Victoria Country Park

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Website very easy to use, sales team helpful if there's a query.

SalesAid Ltd

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Did not receive any notification of dispatch to client. 3. Repeat order for same client.

Partytecture Ltd

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Croft Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Rampton Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient. 2. Excellent, most helpful driver. 4. Too early to say. Would expect no less from a Lancashire based firm.

Veolia

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Leire Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. This was ordered on line. 4. Non Required.

Private Individual

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good value for a quality product.

Builth Wells Town Council

Wednesday, February 22, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Epping Forest District Council

Wednesday, February 15, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Delphi

Monday, February 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All engineers that attend our site are helpful and knowledgeable about any problems we encounter with our equipment.

South Somerset District Council

Friday, February 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful team. I am very happy with the service. Good job done by all. THANK YOU.. N***

Mars Care & Treats

Thursday, February 9, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

BT Brentwood

Thursday, February 9, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kirkby Malhamdale Parish Council

Wednesday, February 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kings College Hospital

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Could have been a bit quicker. 4. I have asked for the invoice to be sent to me and unless I missed it in my emails I can't find it.

XPO Supply Chain Ltd

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Can't fault the excellent rapid repair service we received on both of our towed grit trailers to get them up to full working order.

OCS/Aviva

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Interserve

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fantastic service. Hope to use more in the future.

South Woodham Ferrers Town Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Pembrey & Bury Port Town Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Great quality products. 2. Really quick on delivery and helpful. 3. As above very good quality. Great first class service. We will be using this service in the near future.

Glenfield Parish Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bowland Fell Park

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Over Parish Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would not go anywhere else. "If it ain't broke, don't fix it!"

Lydbrook Parish Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I always find Glasdon a pleasure to deal with, nothing ever too much trouble even when I ask silly questions.

Weatherhead Shop Designers Ltd

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Friends of Denlethen

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Have purchased same product previously. As I purchased item by cheque, I would have liked a receipt or account statement for my accounts.

Ringstead Parish Council

Tuesday, January 17, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We would recommend Glasdon, for their service, promptness and after sales satisfaction.

Allbuild

Thursday, January 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Brill as always.

Whitchurch & Ganarew Parish Council

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Glasdon is always a good company to work with / always helpful and friendly and efficient.

Basingstoke & Dean Borough Council

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great product and customer service, delivered on time. A******* V****** was extremely helpful and answered all my questions. Many thanks.

Private Individual

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sherborne Town Council

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Cavendish Parish Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent service and products.

Rapid Office Systems Limited

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic service. 2. Fantastic communication that's all we could ask. 3.. Great products. 4. Fantastic - helped resolve an issue asap. Would definitely recommend and hope to use in the future.

Mossock Hall Golf Club

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very good service. 2. First class. I would recommend Glasdon in the future.

Liverpool Streetscene Services Ltd

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great service overall.

Test Valley Borough Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Swale Borough Council Seafront Services

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Would like to have received a confirmation email that order has been received. 2. The delivery drivers do a great job with little recognition. Would like a little more info after order has been received by yourselves i.e. that it's being processed and a rough time for anticipated delivery. The driver who I have mainly dealt with over the last few years has always been polite, friendly & helpful.

Lister Wilder

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would have liked to be able to purchase individual parts, some items only available as a kit of parts.

Kea Parish Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Arrived at the correct time, good communication from delivery driver who also carried the bin to the position I wanted, very helpful.

Asgard Renewables

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Very prompt!. Overall experience was good. I enquired about setting up an account via email and was sent a reply and subsequent quotation within 24hrs by K******. Once account was approved, the order was placed and sent to the correct delivery address (different to our office address) and very prompt also. Many thanks!

Ringway Infrastructure Services Ltd

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. In general good quality products. 4. K***** is always available if there are any problems.

GGF

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient. 2. Brilliant, helpful driver. 5. Well advised throughout. Great to have prompt reply on the telephone and speak directly with someone who understands your requirements. The on-line ordering was very easy and the product is well suited to our requirements - thank you.

Barrington Parish Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

As always a good process from start of ordering to completion.

Private Individual

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful as I changed my mind a few times. 2. They called before delivering to make sure it was OK. 3. Lovely solid bench with plaque for my mother. I would definitely use you again.

Oakleys Groundcare

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Sunday, December 18, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Contacted online with recommendation off local Highways Manager. 2. Prompt and well packed.

Horsham Council

Monday, December 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Veolia (on Behalf of BAE Systems)

Friday, December 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

R O Donaghey Building & Civil Engineering Ltd

Friday, December 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Coychurch Higher Community Council

Friday, December 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

It would have been useful to know that, when ordering our bins, we required to order the necessary fixng kits.

Manor Service Stations Ltd

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ambius

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. Delivery to site on time. 5. Everyone contacted very helpful. Your staff were very helpful and the process of ordering the bench and memorial plaque was very smooth.

Concept Data Display

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Should I need to order the same or another item, I would have no hesitation in ordering again from Glasdon UK. Respectfully. J*** D***

Serco

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Never receive the copy invoice, only the receipt.

Worcestershire Caravan Sales

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Stones Methodist Church

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Parklands High School

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Catterall Parish Council

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful in finding just the right product for the situatuion. 2. Bless him! He delivered each bench to the permanent location. We would have found it extremely difficult to move the benches had they been delivered to the Village Hall. Thanks. 3. Just had to get alternative bolts to ensure security. 4. Didn't have any,

Jaguar Land Rover

Wednesday, November 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. M*** T********* understands our needs & helps us plan. 2. We don't get forewarned of deliveries.

Smart Parking Ltd

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Balfour Beatty Living Places

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Some items have a long delivery time.

Adur & Worthing Council

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gallifordtry

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. When I have had a query always receive a good service.

Comhairle Nan Eilean Siar

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Torbay Deaf Club

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Compass Group UK & Ireland

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Excellent service.

Berkeley Re UK Ltd

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Very quick. 5. Good service as usual.

Private Individual

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Had the wrong key sent twice but it was resolved quickly. 4. Credit notes raised promptly.

So Clean

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J** G****** has been exceptional thoughout the sale.

Private Individual

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very nice people.

The Priory Estate

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery did take longer than expected.

Greater Manchester Police

Monday, October 24, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I've never had anything other than good customer service from Glasdon and our current account manager D*****.

Private Individual

Saturday, October 22, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, October 13, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 5. Very helpful staff.

Acton Parish Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Island Roads

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friends of Stand Road Park

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Most helpful. 3. Just what we expected and wanted. 5. Very helpful and timely. Don't expect your public to know your products. Not everyone uses internet. Make available sightings of products in situ. I could send you a photo of our commemorative bench in a prominent position overlooking Loch Ryan. It makes my mum very happy every time she see's it being used.

LIS Group

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fife Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Denholme Town Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kislingbury Parish Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The Parish Council has always been very satisfied with using your company.

2 Agriculture Ltd

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very quick response with emails etc. 2. Very quick with delivery. 3. Very happy with product. 5. Very happy with the service thank you!

Norton Parish Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Don't know of any.

Christopher Robins Trust

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

An excellent experience, would highly recommend Glasdon.

Environment Agency

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ordering went very well and I was very please with the overall customer service experience.

Private Individual

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Very helpful especially in getting the order to me on time.

Epping Town Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, September 30, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not experienced any yet so can't comment. 5. All ran smoothly. The first contact was with Mr D**** L***** from South Ayrshire Council who emailed the link to your website. The website was very user friendly. This was an emotional experience due to the product in question but the order was processed efficiently and subsequent matters addressed promptly and professionally.

West Dorset District Council

Tuesday, September 20, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The ladies in the office are always very helpful polite and professional. 2. The driver was courteous and called to let us know when he would arrive. 3. A very good quality product. Any orders that I place is dealt with efficiency by courteous staff. The delivery drivers too are a credit to the company being very helpful.

Saga

Tuesday, September 13, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I would just like to say how helpful the customer advisor was. I didn't actually have order codes so I e-mailed photographs of the parts that I wanted and she got the right codes and prices back to me. I was very impressed.

Weatherhead Shop Designers Ltd

Friday, September 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic Service. 3. Very good quality products.

Ringway Infrastructure Services Ltd

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Dene Community School

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Caterton Town Council

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. They are always very helpful. 3. I have not had cause to complain in the 3 years I have been purchasing products from you. The quality is always good. I love your products and always recommend you to anyone that asks for my help.

Wetheral Parish Council

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. All fine not required. Excellent

Abberrant Group Ltd

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

My overall experience with Glasdon has been nothing short of excellent from start to finish.

A C Taylor

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Tatsfield Parish Council

Thursday, August 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Fast delivery as requested. Always been happy with Glasdon products and customer service.

Rodney Stoke Parish Council

Wednesday, August 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

This is the sixth dog waste bin we have purchased which indicates how satisfied we are with the product.

Jacobs UK Ltd

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Council Kings Heath Park

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent communications.

University of Kent

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are very happy with how your team have continued to provide an excellent service and would very much like to thank ALL.

St Hugh's College

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I was very satisfied with my dealings with Glasdon, thank you.

Key Engineering & Hygiene Supplies Ltd

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

No problems at all. Very efficient service.

Barlby and Osgodby Town Council

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent product, would order again.

Tiddy Brook Management Company

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good Hope Hospital

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Felpham Parish Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. No after sales required.

Catterall Parish Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Explained clearly so the correct bench was ordered. 2. Delivered to locations, driver very helpful. 3. The bench is great, but the fixing bolts couldn’t be used so larger ones were purchased. 4. Haven't needed to go back. Nearest resident very impressed with man made wood as there was a presumption it would be damaged/burnt etc.

South Hykeham Parish Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. None required.

Wulvern Housing

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Was automated so no contact. 2. Came quickly and well packaged. 3. Good, if expensive.

Riverside Island Marina Limited

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ramboll - Newcastle Office

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

This is the 1st time I have received text confirmation of delivery. It is a good way of communication, and very informative.

King Henry VIII School

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Placed via email no direct contact. No problems with process

Broxtowe Borough Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very Good.

Compass Group UK & Ireland

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

St Andrew's Primary School

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thank you.

Bryn Celynnog Comprehensive School

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eagle House School

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Burdens Edinburgh (Wolseley Group)

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Castle Leisure Ltd

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Suffolk Coastal Norse

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service has always been good.

Quadron Services

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Coleby Parish Council

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent service-will definitely use your company again.

Private Individual

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Assuming 5 is High Score.

Wigton Moor Primary

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Maplebeck Parish Meeting

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Clarification of what was being provided required clarification as I ordered extra items already included in order. Having received more that I required the items were accepted back without question and a refund applied. Extra brackets were also despatched without question. Thank you.

Rock Parish Council

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Hartbury LLP

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

St Bees Parish Council

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivered on date & time promised. The whole process from initial enquiry to delivery was very easy and delivery was very prompt. We will certainly use your company again.

Private Individual

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Thanks. Very happy in all respects.

South Woodham Ferrers Town Council

Monday, June 27, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Had a few queries - everyone I dealt with was polite, friendly and helpful.

Horsham District Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Western Trains

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fife Council Town House Kirkcaldy

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very professional service. 2. Had to chase the order as the invoice was sent before the delivery was received so this caused a slight issue, nothing that tainted the experience though. 3. Very satisfied with the handling of the order and the info I was given to complete the transaction, very happy overall, only issue I would say is don't send invoices before goods are received.

King's College London Marketing Department

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Was there supposed to be any?

Bethersden Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bellingham in Bloom

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good product, right price, prompt delivery.

Holy Trinity Church

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not used. The bench was proved very popular with church members and local residents. It is ideal for our purposes!

Lapley, Stretton & Wheaton Aston Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Harrow Green

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North East Wolverhampton Academy

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Minshull Vernon & District Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ordered online, quick simple to use website, fast delivery, will definitely use your company again.

Colchester Borough Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good service, thanks.

Shrewsbury Golf Driving Range Ltd

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Highland Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Sodexo at BAE Systems

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent Service. 2. Great service even when mistakes have been made on our part. 3. Nexus 100 bins, client complaint, flip top lid is too small and has to be held up with hand while disposing of rubbish, also would be better if it was fitted with self close lid. 4. Excellent. First class service.

Laxfield Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful with identifying order. 2. First time very prompt. Second time not so. 3. Satisfied. 4.Satisfied. 5. Pleased. Ordered the wrong product initially but this was returned and replaced without a problem - even though it was largely my fault.

West Downs Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Satisfied with method of payment.

Worlington Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Yorkshire Water

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, May 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Excellent

London Borough of Barking & Dagenham

Wednesday, May 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Order arrived on time. 2. No problems with order. 3. Happy with the product. 5. I would recommend you to my colleagues. Very happy with the service received and good were of excellent quality.

West Dorset District Council

Wednesday, May 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I place several orders with Glasdon throughout the year and each time the service that I receive from all the staff is very good as they are courteous and polite with an understanding of my requirements. I would however appreciate being informed of price increases as a matter of course when they take place. This would help immensely.

Red Lodge Parish Council

Tuesday, May 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Emerson Management Services

Tuesday, May 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service is excellent as usual.

Jacobs UK Limited

Tuesday, May 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The order was out through quickly. 4. Good all round service. The ladies at Glasdon were very helpful.

NHS National Services Scotland - HR

Tuesday, May 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Perth & Kinross Council

Tuesday, May 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Scottish Borders Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mid Sussex District Council Waste Management Team

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Alder King

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

OVO Energy

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very friendly and knowledgeable. 4. Always sent a receipt for my card payments. Thank you team!

Carterton Town Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I have used Glasdon on many occasions and am always completely satisfied with the service and quality of the products.

QEHKL

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Very prompt. 3. All shelters look like a lot of money, but the quality seems fine. 4. Non required/provided. Well done - thank you.

West Winch Parish Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Very friendly, professional driver. 4. N/A. No problems whatsoever. Well done.

Reydon Parish Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Didn't need any. It was all very good thank you.

Private Individual

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Aberdeen City Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Tamworth Borough Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Binbrook Parish Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Delivery was very quick, thank you.

Haddenham Parish Council

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We have purchase our dog and litterbins from Glasdon for many years and always receive excellent service and prompt delivery.

Morelock Installations Ltd

Thursday, April 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Vision Redbridge Culture & Leisure

Tuesday, March 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ponteland Town Council

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I haven't used it for this order.

Elsenham Parish Council

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. I have used this company many times always an excellent service.

Concept Date Display

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Coal Pension Properties Ltd

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bradwell Parish Council

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. There have occasionally been problems with knowing when the delivery will arrive, or arranging for it to come when I'm actually here, but we've always been able to resolve things eventually.

Greater Manchester Police

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Silkstone CARE Group

Wednesday, February 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. She was very helpful indeed. 2. But it arrived unexpectedly, luckily we were in!! 3. Very very good quality. 4. Non required. 5. Excellent apart from the delivery notification. We are a volunteer environmental group and were advised Glasdon was best. It has proved, so even though more expensive than we could afford (though you even helped us out with that). Thankyou very much, it is now installed in our wood project which is now open to the public. (Having been closed off for 40 years)

Ancaster Parish Council

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Always delivery never had any problems with any of my orders with this company. Will continue to use them.

Royal Victoria Country Park

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your website is very easy to use and delivery is prompt. What more could I ask for.

Colchester United FC

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Order via the website.

WBM Groundworks Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service levels excellent, always kept informed, very good.

Hereward College

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very pleased with product and quality of service.

LARS Communications Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Valley Group

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Despite every bad weather, we haven't needed the de-icer! No other comments - service very good!

CTS Shopfitting Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. So far, time will tell.

BGJ Restaurants Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Simons Construction

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Totley Rise Methodist Church

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. On time as arranged. 3. Well made and of a sensible size

HSS Hire

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The order was placed before we had raised the order at our end. 2. K**** sort out our issue very quickly and without fuss

King Henry VIII School

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Placed order by email 4. Not applicable. Order was fulfilled promptly and goods are of expected quality

Brampton Ash Parish Council

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fast, helpful response 2. Prompt and Courteous 3. Don't yet know as it's not been put to use, hence rating of 3. 4. Don't know as not used 5. Very happy with this company. Sorry I cannot comment accurately on the item's quality and performance as it has not yet been put to the test

Squires

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very good

David Cleaning Contractors Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

A lot of problems with the delivery.

Our Response: Delivery was aborted 24 hours due to protest march in Central London. The delivery was dropped earlier than anticipated and at a spot not agreed with the customer but at the request of the site's security.

Worlingworth Parish Council

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very easy to order - thank you

Clear Buckhaven

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Previously an issue obtaining technical advice on lamppost planters. Generally satisfied with good feedback, simple order process and quality

Kew Tyas Garden Machinery

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very satisfied from order to delivery

Headlines Corporate News Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

National Car Parks Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Extremely helpful and professional 2. Very Good 3. Good 4. Again, very helpful 5. The delivery was excellent and it is a very good product. Keep up the good service. Look forward to doing more business in the future

Budock Water Playing Field

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Soyang Europe Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Luddon Construction

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

East Devon District Council

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very satisfied in dealing with you when it comes to discussing/ordering and delivery of seats and picnic tables

Mastervent Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Product and service very good no need to use the after sales service. Staff have very good knowledge of the products they sell. It is good to deal with a company where the sales team know the product and have good knowledge of it. Some companies sales teams sell from a brochure/computer with little or no knowledge of what they are supplying/selling

Solent University

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Lead time could be advertised/advised better 3. Performs as anticipated and good construction/quality 4. All good

University of Bath

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I always receive a prompt response from J**** S***** which makes ordering/checking/asking easier

Aston University

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J**** is very customer focused

Wellingborough Norse

Thursday, November 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Helsby Parish Council

Wednesday, November 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Renfrewshire Council - Community Resources

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not used. Straight forward from start to finish

Little Harrowden

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Centregreat Limited

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Red Lodge Parish Council

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Berkley Re UK

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I think your customer service is very good. If we have an issue it gets resolved very quickly. Everybody is very nice on the phone

Jacobs UK Limited

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always helpful 2. Normally a very speedy delivery. Originally there was a problem with the invoices not sent to the correct place but I think that has been resolved

Aberdeen City Council

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Felmersham & Radwell Parish Council

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ramboll - Newcastle Office

Thursday, October 22, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Quick response to request 3. Would like to see clear bags for this model of bin, to keep in line with our landlord requirements

Wienerberger Ltd

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very good service - would definitely use Glasdon again

Enviroco

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Deliveries always seem to take a long long time. Please improve delivery time.

Our Response: The customer ordered August 27th. Delivery was fulfilled 9 working days later on September 9th.

Meadowhall Centre

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. There was a seemingly long delay from placing the order and receiving confirmation and then another long delay, which needed a prompt before the plaque proof was sent to me for approval. 2. That was excellent. 2. The seat was better than expected. 5. Very slow acknowledgement of order. Your telephone staff were helpful and pleasant, just somewhere there was a glitch and without a couple of telephone enquiries I feel my order would have languished for a long time. The bench is fixed in position in our village and looks well. We are delighted and although we were impatient as the previous one was in desperate need of replacement, the wait was worth it in the end. Thank you. M

B R Hodgson

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mason Street Furniture Limited

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gazprom

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5 star

McDonald's

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

National Trust Nostell Priory

Tuesday, September 29, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Had to wait for delivery a few weeks, still came earlier than advised however so pleased overall

Midland Heart

Tuesday, September 29, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kinghorn Harbour Residents & Environmental Group

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Bit slow with order confirmation otherwise OK

Lowestoft Cruising Club

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Leisure Lakes Ltd

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Overall very satisfied

Crystal Peaks Shopping Centre via Incentive FM Ltd

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, September 9, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very satisfied. 2. Very good communication 3. As expected very strong. 4. Very strong. 5. I am very satisfied. This bench has been situated on a bowling green in memory of my mother. The club were very satisfied with it, it should last a long time and it was the fact it didn't need painting that I chose it. I first noticed them in Fleetwood.

National Trust

Wednesday, August 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Both T** and S****** have been lovely and very efficient. Arrives on time and are excellent quality. 5. The whole process has been efficient and painless - would recommend to anyone.

SSE

Wednesday, August 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Not notified of delivery date 4. Received no follow up

DGM Builders

Wednesday, August 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Fabulous helpful driver. Exceptionally pleasant. 5. Really pleased thank you

Classic Screen Limited

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Forest Contracts Ltd

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eversheds

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Received an order which was incorrect and labels have now been stuck on most bins nationally. Have had to order again. 4. I contacted Glasdon bin and they looked into the order, found the issue and sorted it, very happy with the service. 5. A**** S******* and P**** C***** are extremely helpful

BHASVIC

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Vision Redbridge Culture & Leisure

Saturday, August 1, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Weatherhead Shop Designers Ltd

Friday, July 31, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Signway Supplies

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All your sales staff that I have dealt with over the years show an extremely high standard of product knowledge and are to be commended for their professionalism and politeness

Hampshire Government

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Yorkshire Building Society

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The contact I had with yourselves was a number of week ago now, a fault had developed with one of the confidential waste bin locks - I spoke to a lady called A**** she was fantastic and did everything within her power to ensure a speedy resolution ! Wonderful dealing with your company and I hope the excellent customer service continues

Sayak UK Limited

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bottomline Technologies

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very satisfied, however I did get a call just before the delivery was due to ask what I wanted to order! It was obviously a mistake but confusing at the time. 2. Fab all on time and done perfectly. 3. Brilliant does the job perfectly.

Tsunami Axis Ltd

Tuesday, May 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Chatsworth Signs Ltd

Wednesday, May 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ancaster Parish Council

Wednesday, May 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Nottinghamshire County Council

Thursday, April 23, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent products and staff you have working for Glasdon, but sometimes there seems to be long delays in receiving some items

Sodexo

Tuesday, April 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent Service 2. Deliveries received as quoted. 3. Quality of goods excellent 4. No contact regarding any after sales service. 5. Very satisfied with both service and product

Georgeham Parish Council

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The order was quickly processed 2. The order was promptly delivered 3. It is always a pleasure to deal with Glasdon UK as they provide excellent products and deal with orders quickly and efficiently

St Marys Virgin Church

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mason Street Furniture Limited`

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All very helpful and very polite 2. Some items seem to have extremely long lead times 3. Hasn't been any as have no issues 4. Sales staff all very helpful, however having mixed reps between different products becomes difficult especially 3 different reps on illuminated items within a year has not helped

32 Signal Regt

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Luton Crematorium/The Vale Cemetery Luton BC

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Eversheds

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great service from K***** H*****, S** B*****, D*** B***** and K**** F*******

EM Highway Services Ltd

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Certain types of banding quite often out of stock leading to longer delivery times

London Borough of Hillingdon

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Achilles (UVDB)

British Ports Association

Highway Electrical Association

Bureau Veritas ISO9001

Achilles (UVDB)

British Ports Association

Follow us on:

Customer Services

Our Website

Customer Services

Contact Details

Telephone: (01253)600410
Email: enquiries@glasdon-uk.co.uk
Website: www.glasdon.com
Office Hours: Weekdays 9am to 5pm

Glasdon UK Limited

Preston New Road, Blackpool, Lancashire, FY4 4UL
Company Reg. No: 2160576. Registered in England
Registered Office: Glasdon House, Preston New Road, Blackpool, Lancashire, FY4 4WA
VAT Reg. No: GB 155 8470 44

Prompt Payment Code Approved Signatory