Express ProductsCompany Reviews
As part of the Glasdon commitment to exceptional customer service, as well as our responsibilities as an ISO9001 certified company, we invite customers to complete a Customer Satisfaction review.
We ask customers to rate our performance on a scale of 1-5: how we handled their initial enquiry, delivery performance, product quality, after sales service and overall satisfaction with the process.
Williamsburgh Housing association
Friday, October 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Southampton City Council
Friday, October 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Delivery drivers have been very helpful. 3. Benches are good quality and so we have used them a lot.
Bridlington School
Friday, October 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. We love them - thank you
Melbourn Parish Coundil
Friday, October 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. So responsive when we KEPT making changes! 2. Great - the delivery driver accommodated us no problem. 3. Great - look lovely installed too.
Beetley Parish Council
Monday, October 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Warton Parish Council
Monday, October 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, October 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Merry Hill Shopping Centre
Friday, October 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Office keeps me updated of when to expect delivery also of any delays 4. Recently had a couple of minor issues quickly resolved.
WMPFT
Friday, October 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. The driver called to check delivery details.
Barton-le-Clay Parish Council
Monday, September 30, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very easy process and helpful agents at all stages 2. The courier called in advance to arrange a date for the delivery. He was friendly and helpful. 3. Nice quality planters which will look good planted up. 5. No issues, good communication.
Markon Ltd
Thursday, September 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
SIGNWAY SUPPLIES LTD
Thursday, September 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Multiple orders arrive later than the quoted due date with no communication to make us aware that particular orders will arrive late. Very rarely any paperwork on the orders that are delivered (unless delivered directly via a Glasdon vehicle).
Private Individual
Thursday, September 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Cupar Rotary Club
Tuesday, September 17, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Weald Parish Council
Thursday, September 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
LSSL
Thursday, September 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
KEYLINE
Thursday, September 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
NO ISSUES
SDDC
Thursday, September 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. GOOD SERVICE 2. GOOD SERVICE 3. GOOD 4. GOOD 5. GOOD
CIDO Ltd
Thursday, September 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Smooth communication providing me with the information I requested. 2. Yes, delivery was on time. 3. Very satisfied with the product and may consider purchasing additional products. 5. No problem at all would definitely recommend this company.
Private Individual
Thursday, September 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. very helpful
lancaster constabulary
Monday, September 9, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. does take few weeks even though we are next to Glasdons base.
SLB Roads Ltd
Friday, September 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Red Marsh School
Friday, September 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Communication was excellent 2. Smooth delivery with no issues. Communication good. 3. Product is high quality 4. Not used 5. Smooth process with no issues All areas of the order, from start to finish was of a high standard. Products are of high quality and just what we required. Thank you.
Ellon@Heart
Friday, September 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. There needs to ne a special tool or easier way to turnover the top beams of the picnic tables when they get vandalised.
Veolia
Thursday, September 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Melksham Town Council
Thursday, September 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great comms during the ordering process
Glyntaff Crematorium - RCTCBC
Thursday, September 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I have not dealt with Glasdon for long but I have found the people I have dealt with to be very efficient and answer any questions or queries I have had straight away. Deliveries always arrive on time, a very good company to deal with.
BTS Paving Ltd
Thursday, September 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Rob Grundy
Thursday, September 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Quickly dealt with by office and warehouse staff 2. Picked up at warehouses 3. Did the job
Via East Midlands Ltd
Wednesday, September 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. always promt quotes and service thank you
REXEL UK
Friday, August 30, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I found the office sales team very helpful but I was contacted by the sales rep on a couple of occasions asking for my customers info and where the goods were going !!! which I was unwilling to provide as customer confidentiality is paramount. 2. Goods arrived in a timely manner 3. Over all my customer is fairly happy with the product but feels they are a bit over engineered with the release clips and twist lid 4. I was kept up to date throughout 5. No complaints
Veolia
Thursday, August 29, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. A few issues with the items and getting the correct labels sorted
Private Individual
Saturday, August 17, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. A great experience from start to finish. The customer service was outstanding and communication was excellent. 2. Good speedy delivery and the communication was great. 3. The quality of or memorial bench was outstanding. Everyone has commented on the natural look and beautiful finish. 4. Kept in touch and were well informed from start to finish. 5. Great service and professional support. We are very satisfied with the bench that now sits outside our church in West Wales. It has been very well received by the local community and by visiting holiday makers. Thank you for all your kind help and guidance. It would be great if you had a way we could add pictures to this review. I'm sure you would be very impressed with the bench now prominently on display at Mwnt Church Cardigan West Wales overlooking Cardigan Bay
Enerveo
Friday, August 16, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. good comms 2. Keep you informed of delivery status 3. Some water ingress in the led sign light and bollard 4. Send out replacement if the product fails within warranty period. 5. Good comms.
Private Individual
Thursday, August 15, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Boys & Boden
Thursday, August 15, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We have placed a few orders with you but we get exactly the same terms as anyone ordering online. We could do more with you if we had better terms.
Buckingham Park Parish Council
Thursday, August 15, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very easy and timely service 2. Our community love our new addition benches in contrast to the oldones 3. Exceptional high standard 4. Reaching out for customer comment is a.ways a good approach. 5. When we need more benches we will be back Thanks from BP community
Private Individual
Monday, August 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Lovely design, customer service was amazing when speaking to them to sort this.
Private Individual
Friday, August 9, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. very good service all good
Private Individual
Friday, August 9, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always great at handling and dispatching orders 3. Good quality products Prompt speedy service with great products on arrival
Bradfield Parish Council
Friday, August 9, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Initially the wrong items were delivered, however, the driver sorted it with the office very quickly and even though he'd travelled some way nothing was too much trouble. The correct goods were delivered by the same driver, who was extremely helpful and friendly. 4. We were charged for both orders but this was quickly rectified once I emailed in.
Salisbury city council
Friday, August 9, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent service, great customer service. 2. Fast delivery 5. Great service throughout the whole process
Sidlesham Parish Council
Thursday, August 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. The gentleman who delivered was extremely helpful. 4. I do not recall any after-sales service other than myself confirming payment of your Invoice.
Newton by the sea pc
Thursday, August 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful and very patient with me. You must have thousands of customers but I was made to feel that our small order really mattered. 3. I would say extremely good quality. 5. Couldn't have been bettered. Usually I have to personally buy equipment for the pc so it was brilliant for me that Glasdon facilitated the pc sending cheque in, instead.
G&B Civil Engineering
Thursday, August 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. As a quantity surveyor I order lots of materials every day.
Grimston Parish Council
Thursday, August 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I think it would be helpful if your web order system indicated when the fixings for the dog waste bins in some instances need to be purchased separately, fortunately our handyman was able to adapt the bin to allow it to be fixed to the post.
Sodexo @ Johnson Matthey
Wednesday, July 24, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. not a great experience 2. Products were wrong on arrival. 3. Perhaps got the wrong products 4. Slow just found it disjointed
West Bromwich Premier Inn
Wednesday, July 24, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, July 24, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
NC & JC Construction
Wednesday, July 24, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
HTS (Property & Environment) Ltd
Tuesday, July 16, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Gerry Harkins
Thursday, July 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Online chat instigated order and advice and guidance was very good. 2. Time scale of order delivery was very good with an email advising order had been dispatched but a lack of communication on a date for delivery. Received a phone call approx 2 hours prior to delivery on the day.
Private Individual
Tuesday, July 2, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Barton-le-Clay Parish Council
Tuesday, July 2, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Crosscanonby Parish Council
Tuesday, July 2, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. n/a Easy process setting up account - no complaints at all
Scott Direct
Tuesday, July 2, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Markfield Parish Council
Wednesday, June 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Manchester city council
Wednesday, June 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Nordis Signs
Wednesday, June 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
JT SUB LIMITED
Sunday, June 16, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great! Pleasant and helpful 2. Delivery is painfully slow 3. Great brand, great product, thank you!! 4. No experience of this ... 5. All great - just slow getting to store As above. Would recommend and would use again. Please ship product a bit quicker, custom and off the shelf!
Rufford - Parkwood Leisure
Thursday, June 13, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Woodmansey Parish Council
Friday, June 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. All done on line, but easy to order and no issues 2. Excellent and well on time 3. Very satisfied with bench, exactly what we need 4. Havent really used 5. All went very smoothly and no issues... very happy and will consider using the company in future.
CBRE
Wednesday, June 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J**** is very friendly and enthuisatic about the products and was really keen to find out our needs for the site. My only concern is there seeemed to be a massive delay on getting visuals for the product as my client wanted to see them visualised with our logos 2. Still waiting - products delayed due to issue with manufacturing 3. Again still waiting. 4. J**** quickly responds to our emails and returns calls. 5. Again order proccessed in a good manner but itesm not recieved as of yet.
Private Individual
Wednesday, June 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Never used after sales service
Swale Borough Council
Wednesday, June 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Did not get a call/email telling me of dispatch, nor did delivery driver give me prior warning - which I always request. Would be nice to have a prior notification of delivery, as I'm the only one here & often out & about etc.
Cambusnethan Tenants & Residents Assocation
Tuesday, May 28, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Happy with help and assistance provided. 2. Again very happy with delivery, driver assistance. 3. Delighted, ideal for where it is going to be sited. 4. Good follow up. 5. Would recommend Glasdon.
Bala Lake Hotel
Sunday, May 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Mac Plant Construction Limited
Friday, May 24, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Ordered via website .We regularly purchase products from Glasdon but pay the full price on your website, do you offer any discounts for repeat customers?
Shell
Friday, May 24, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Amazing service, I am very satisfied with quick answer and solving out my issue very quickly, fuel station that received the replacement of keys is highly satisfied as well. Thank you - it was perfect customer service. 2. Delivery next day, its much better than expected. 4. Quick delivery of replacement keys. 5. Better than expected - amazing service.
RSM Maintenance Ltd
Friday, May 24, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. S****** was a great help and very efficient.
Veolia
Wednesday, May 15, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Norton Disney Parish Council
Sunday, May 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Not seen it yet, so can't comment. However, I haven't received any detrimental comments. 4. There was no need for any.
Private Individual
Friday, May 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Found everyone to be very knowledgeable and friendly when dealing with our query. i was unaware of what was required and if it was possible for them to assist with the servicing/ repairs to our towable gritters.
Henderson Group Property
Friday, May 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, May 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bridgend County Borough Council
Tuesday, May 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Whitbread Premier Inn
Tuesday, May 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Orders were loaded for each site which lead to 43 emails per notification of order status. 2. Great work! 3. Hard to say as never seen physical bins. 5. D***** T***** has been exceptional. Great work on the bespoke Trio bin bodies and the alternative offer of ballast through sandbags.
Moray Council
Tuesday, May 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Consistently quick to respond. 2. All delivered as promised.
Hamilton Tarmac
Friday, May 3, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. S****** C***** and team always provide me with a prompt and knowledgeable service. 2. Bollards were delivered ahead of schedule, much appreciated by me and the client. 4. Updates regarding order(s) are much apopreciated. 5. I always find the team to be very helpful and precise. Website user friendly.
Travis Perkins
Wednesday, May 1, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Wales Audit Office
Tuesday, April 30, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Tuesday, April 30, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Fast and easy to request and receive quote and place order 2. Very fast.
Revoe Learning Academy
Wednesday, April 17, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Firrhill High School
Wednesday, April 17, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I order through the Oracle system so had no contact with sales staff but everything was processed quickly and accurately. 2. Arrived very quickly and exactly as I had ordered. 5. Order was processed and delivered very quickly. Website was easy to use.
Private Individual
Wednesday, April 17, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Drinkstone Parish Council
Wednesday, April 17, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Polite and helpful. 2. Prompt delivery as promised. 3. Good quality bin. 4. No issues 5. Everything from order to delivery went smoothly and as stated.
Private Individual
Wednesday, April 17, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Your attitude throughout my order to me receiving it you were extremely professional and I thank you so much.
Private Individual
Friday, April 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Severn Stoke & Croome d'Abitot Parish Council
Thursday, April 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Lovely customer service J**** P*****. 2. Friendly helpful delivery driver. Nil.
DDO
Thursday, April 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Helpful and efficient.
Bury Council
Wednesday, April 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Boddington Parish Council
Wednesday, April 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Delivery driver turned up twice without attempting to make delivery. I saw him drive onto my forecourt but he never rang the bell. When delivery was made parts were missing. 4. Glasdon staff were good, but delivery lets it all down.
Coleford Parish Council
Wednesday, April 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, April 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Kirkby Lonsdale Town Council
Wednesday, April 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. From enquiry through to delivery Glasdon is a very professional company to deal with.
B&Q
Thursday, March 28, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. From the very start N*** gave a professional and supportive service. It was a pleasure doing business. D***** also have great admin support too. 2. All items delivered to 15 sites with no issues! Fantastic! 3. Excellent robust quality. 4. Not had any issues yet. 5. Great service thanks, from end to end it was a pleasure doing business with N*** and Glasdon. Looking forward to the next round!
Keyline
Wednesday, March 27, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent. 2. Great. 3. Happy. 4. Good. 5. No complaints.
Wakefield Grammar School
Monday, March 25, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Fast turn around.
CLEAR
Saturday, March 23, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, March 15, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Newquay Quintrell Downs Premier Inn
Thursday, March 14, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. A long wait time but this could be due to demand at the time.
Private Individual
Thursday, March 14, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Tayside Contracts
Thursday, March 14, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, March 14, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Exceptional service 2. Very satisfied 3. Extremely satisfied 5. Very.
Coniston Mountain Rescue Team
Thursday, March 14, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
As a charity and organisation for public benefit, it would have been nice if a discount had been available...
Nash Mills Parish Council
Thursday, March 14, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Barton-le-Clay Parish Council
Tuesday, March 12, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. We were kept informed all the way through the process. 2. Arrived on time and as expected. The driver was friendly and helpful. 3. Good quality bins which look stylish too. 4. N/A 5. The whole process was easy. We were kept informed at all stages and delivery was good.
Scott
Friday, March 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
R**** H******* from Fife council deserves a special mention as he organised the purchase and placing of the memorial bench wonderfully. If possible plz pass this on to him.
Watton Parish Council
Thursday, March 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Quick delivery soon after order. Most helpful driver when he delivered the seat. 3. Very well made. Very good service from initial enquiry to delivery. Quality product.
Veolia
Thursday, March 7, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Prompt and efficient. 2. Arrived very quickly. 3. No issues. 4. D****** S******* made a visit so all good.
Kings Langley Parish Coucnil
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent service whilst placing order. 2. On time exactly as we ordered. 3. First class. 4. We have not used aftersales. 5. Overall excellent. We look forward to ordering more sings in the near future.
Thornham United Charities
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Friendly, helpful and professional. 2. This was the only disappointment. Large, heavy objects being delivered, times not adhered to, thus causing difficulties at our end. 3. Great product. 5. Great company to do business with. Very helpful all the way through the process. Shame about the delivery.
Private Individual
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
St Albans City and District Council
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Not accessed after sales. The Stamford bench made from recycled plastic has been well received by the local community.
Vision Redbridge Culture and Leisure
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always made to feel special whoever I deal with. 2. Friendly, efficient drivers. 3. Bomb proof. 4. Very attentive. 5. All round excellent service.
Westbury Town Council
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Staff are always very helpful and attentive, coms are good and timely 2. As above. 3. I have been buying Glasdon products yearly for the last 8 years and they still look like new. we have benches that are over 10 years old and are in good presentable order and I would not hesitate to recommend them. 4. I have never really had to use the after sales service as my orders have been completed with no ongoing needs. 5. The process is easy with great coms and advice from the sales team who really know the products they sell. Very happy to continue our relationship with Glasdon for many years to come.
Thatcham Town Council
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Your website needs to be updated as you sell lots of spares that are not listed.
Private Individual
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Market Weighton Town Council
Wednesday, March 6, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bunny pc
Friday, March 1, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. The man that delivered it was fab. He went above and beyond.
Private Individual
Friday, March 1, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, February 29, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. They were very efficient and prompt with emails and delivery up to Scotland. Loved their service. 3. I haven't personally seen the product yet but the installers said it was lovely. 5. Can't thank you enough, great service.
Private Individual
Friday, February 16, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. A*** was really helpful. 2. We collected - but your staff were very helpful. 3. We bought Ice Melt, thankfully we haven't had to use it much yet! 4. We were looked after very well. 5. Everything went smoothly. We were thoroughly satisfied, your staff were A1.
Nettleham Woodland Trust
Thursday, February 15, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Saturday, February 10, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful staff.
Ringway
Thursday, February 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very good. 2. Very good. 3. Very good. 4. satisfied. 5. Very good responses and communication especially from S*****.
Private Individual
Thursday, February 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, February 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Amazing service throughout from start to finish.
Swanage Town Council
Thursday, February 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Not much to add. Every order I have been asked to place has been straightforward and have received good communication, updates and prompt deliveries. On the occasions I have had to call with enquiries, it has been dealt with promptly by knowledgeable staff. An example for other companies to follow.
City of London
Thursday, February 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very quick service and understood our needs. 2. As requested. 3. Have used the product before, no complaints. 4. Information was provided quickly and covered our needs. 5. Very happy.
A&P Chambers Ltd
Thursday, February 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. S****** is super helpful!
Rowley Parish Council
Thursday, February 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Graysons H&E services
Friday, January 26, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Travis Perkins
Thursday, January 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Abbotsley Parish Council
Thursday, January 11, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Excellent advice. Polite and friendly and knew what they were talking about. 2. Not delivered to me, but I did not hear of any problems at all. 4. No need to contact after-sales.
Lowick & Slipton Parish Council
Monday, January 8, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 2. No issues. 3. As described. 5. All went to plan.
Layham Parish Council
Friday, January 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Furrough Cross United Reformed Church
Friday, January 5, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Customer Service was excellent throughout and your delivery man went above and beyond when delivering seats. The delivery location was not straightforward but he carried out delivery very efficiently and was extremely helpful and cheerful. Thank you to all concerned.
Cranbrook and Sissinghurst Parish Council
Thursday, January 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, January 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, January 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great service. 5. Great service, quick responses.
Llandeilo Town Council
Thursday, January 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Brindley Electrical Services LLP
Thursday, January 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very knowledgeable regarding products. 2. Quick delivery. 3. Very good quality. 4. Fault on product. No quible aftersales service. Replacement issued quickly. 5. Product delivered very quick and faulty unit collected. Pleasure to do buisness with from start to delivery and fantastic after service. Service like this is difficult to find nowadays will definitely use again.
Private Individual
Thursday, January 4, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Laing O'Rourke
Tuesday, January 2, 2024
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. n/a items are being vested. 3. n/a items not yet received and are being vested.
Private Individual
Tuesday, December 19, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Being a Private customer I found it hard to pay for my order but the customer service was excellent. 2. Very helpful delivery driver 3. Excellent product 4. I did use this service and I found it an excellent and efficient service.
Betsi Cadwaladr University Health Board
Wednesday, December 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Very satisfied with the service provided from the initial ordering through to delivery of products.
Walpole Cross Keys Parish Council
Wednesday, December 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Information given covered several alternatives with colour etc., and very comprehensive but easy to follow. 2. Delivery direct to our Borough Council ready for installation 5. Highly recommend Glasdon.
Private Individual
Wednesday, December 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Cardiff Council Asset Team
Wednesday, December 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great comms, very happy thank you. 2. Delivered when promised - no issues. 3. Have used Glasdon products for years, so expect quality to be as per previous orders. 4. No issues at all. 5. Great customer service and product.
Private Individual
Wednesday, December 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Blackpool & the Fylde College
Wednesday, December 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bierton Parish Council
Tuesday, December 12, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. One of the bins was broken. 4. Excellent with re-ordering a new bin and arranging for the collection of the broken one. 5. We would use your services again.
Private Individual
Wednesday, December 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Looked after me, with all my questions answered. 2. Dropped my benches at the place I needed them. 3. My benches positioned on the top of a hill facing the Irish Sea, looking good. 4. Excellent service after sales, Looked after me when I had screw cover caps missing from my memorial benches, sent me replacements free of charge. 5. Would and have recommended Glasdon products to my friends and others.
Irchester parish council
Tuesday, December 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. CS are always helpful and knowledgeable. 2. No issues. 3. Always well made. 4. Not used them at the moment. 5. Always a smooth transaction.
Thornham United Charities
Tuesday, December 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. From our very first contact with Glasdon, you have given us excellent levels of service. Enquiries have always been answered promptly and with courtesy.
Eon Highways
Tuesday, December 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent service and quick delivery, very happy with the process.
Lilford Wigsthorpe Thorpe Achurch Parish Council
Tuesday, December 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Manningtree Town Council
Tuesday, December 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very knowledgeable. 2. Delivered on time.
Devon County Council
Tuesday, December 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Tuesday, December 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Tuesday, November 28, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Chorley council
Monday, November 27, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Monday, November 27, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Although my order for the bench was handled by Tandridge District Council Surrey (It was to be sited in Caterham Cemetery) - I needed some additional plaques and a new slat and K****** H***** helped me and gave me wonderful customer service. I was so impressed that I thanked her and contacted Glasdon to let them know what a first class employee K***** was and a credit to the company.
Private Individual
Saturday, November 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Great help and advice - made choosing and purchasing so easy- very patient ! 3. Very pleased -considering product has only been seen online. 5. Could not praise company and people with whom I dealt high enough. I had a few changes with my wording on bench, so, great patience from everyone. I enjoy sitting on it too! Very comfortable -never thought I would say that about a bench, but it is so true! Thank you everyone!
Churchstoke Community Council
Tuesday, November 14, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Queen Elizabeth Hospital Birmingham
Tuesday, November 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I placed the order and it was a very speedy response. 2. Clear delivery instructions and quick delivery. 3. Items were as described. 5. Brilliant service.
North Yorkshire Council
Tuesday, November 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Staff were really helpful and responded quickly. 2. Really fast delivery and I was kept informed of when my order would be delivered. 3. Good, we have had the bins in situ for many years and it was just the liner that needed replacing.
Private Individual
Tuesday, November 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent. 2. Delivered as planned. 3. Not in place at moment. 4. Don't recollect any. 5. This is the second time I have dealt with by ordering one of your benches very pleased.
Town and Manor of Hungerford
Monday, November 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Driver was very helpful, despite our original delivery address being beyond a railway arch which was too low for your vehicle. All resolved quickly without fuss. 3. This is a memorial seat, installed on the village green, and our customer is delighted with the product. 4. Have not required any after-sales service. 5. Very pleased with the simplicy of ordering, response to queries, delivery and product quality.
Private Individual
Monday, October 30, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 3. Happy.
Vision Redbridge Culture and Leisure
Monday, October 30, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very professional and helpful. 2. Friendly and helpful driver. 3. Bomb-proof. 5. Needed for Redbridge! Straight forward and always on hand to assist.
Private Individual
Friday, October 27, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, October 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Newick Green WI
Friday, October 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. The staff couldn't have been more helpful, answering my questions promptly and in a very friendly way. 3. The bench is really nice. The plaque is beautifully made and the whole thing enhances the cricket field. 5. I was very pleased that you handled the whole thing in such a friendly way because I was a bit anxious about organizing the purchase of such a big item having never handled anything like it before. You all made the whole experience very smooth. Everything happened as and when you had told me it would so I had no worries at all.
Private Individual
Friday, October 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent service and first class delivery .
Northampton College
Monday, October 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The online chat service was handled exceptionally well through to the finalized order. 2. No complaints- received it a lot quicker than expected. 3. Very good quality. 5. I did comment at the time saying how professional the organisation was from start to finish- not something you come across very often these days. Well done to everyone involved :)
Leicester City Council
Monday, October 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Staff were very helpful with my order.
Private Individual
Saturday, October 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. I called months after receiving the benches and the after sales service was brilliant. I have recommended your company to my colleagues who are also considering memorial benches in their regions.
Private Individual
Saturday, October 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Boys & Boden
Friday, October 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, October 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Rentokil Initial Washrooms
Tuesday, September 26, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Sodexo
Wednesday, September 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful and was always informed of where we were at in the process. 2. Came on the day it was meant to, delivered to correct site!! 3. Good quality product, feels robust and up to withstanding the bashing about it will take. 5. Very satisfied.
Private Individual
Monday, September 11, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful. 2. The delivery chap was extremely helpful. Helped to position the 2 garden seats which entailed travelling through the house into the patio area. 3. Superb. 4. Didn't need any after-sales service. 5. Everything was a 5.
(Ryedale) Northyorkshire Council
Tuesday, September 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Tuesday, September 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Sales department were quick to resolve issues with my order. Although there seems to be a lot of chasing even after payment for my order, a more seamless process is needed to inform customer of expected delivery once they have paid.
Crowborough Town Council
Monday, September 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent Service and I look forward to liaising with you with any future requirements.
Private Individual
Monday, September 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Very professional service, quality and delivery of the bespoke bench ordered. Would definitely use the company again.
Shenstone Parish Council
Monday, September 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. It would have been nice to have a few extra screws within the order - Just incase you lose or snap one during the Install. 5. All Good. Excellent Service and product.
Private Individual
Monday, September 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Very happy with product, service and delivery.
Meadowhall centre
Thursday, August 24, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Swift response. 2. Arrived within a satisfactory time. 3. I have had these previously so know they are a good product. 4. Not really dealt with after sales. 5. Very pleased.
Albany Supplies
Thursday, August 24, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Edelsborough Parish Council
Tuesday, August 15, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Efficient.
RUBIX
Thursday, August 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Holiday Inn Express
Thursday, August 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Uclan
Wednesday, August 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Royal Borough of Kingston Upon Thames
Monday, August 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, August 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, August 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. All staff that I dealt with were helpful and polite. I would recommend this company.
Private Individual
Thursday, August 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
St Matthews PCC, Keasden
Thursday, August 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. The first bench showed signs of blue plastic colouring appearing. This was very disappointing as the bench was to be a memorial bench for my parents. However, after sending photos of the defects I was told that the bench would be collected and a replacement would follow. All was done without any quibbles and with great efficiency. I was much impressed with the service given - all staff were courteous, friendly and helpful. A breath of fresh air in this present time. Congratulations.
Private Individual
Thursday, August 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
West Bletchley Council
Thursday, August 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. It would be useful to know in advance, the approx. day of delivery. We had to enquire to establish an expected date. 5. Your colleagues are very knowledgeable and respond to any additional queries quickly. Overall, we are very happy with the service received.
The London Borough of Hammersmith & Fulham
Thursday, August 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Penshurst Parish Council
Wednesday, July 26, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Discussed our requirements on the phone and subsequently assisted with order when placed. 2. Delivered promptly. 3. Good quality equipment, previously purchased items from Glasdon. 4. Issue with delivery which was dealt with efficiently. 5. Quality of item and service very good, we are therefore repeat customers. Prices also competitive.
Woodbastwick Parish Council
Tuesday, July 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. After a complicated change to the order, delivery etc, they got this sorted out and completed without issue. 2. Advised it would take longer, would have appreciated more info directly from DPD in this regard as this was being delivered to an alternative address.
Colas Ltd
Tuesday, July 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
ESSENTIAL INDUSTRIAL SERVICES LTD
Tuesday, July 18, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Knowledgeable. 2. Speedy delivery :) 3. Fantastic quality. 5. Excellent service all round.
Layham Parish Council
Thursday, July 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Great Park Brewers Fayre
Thursday, July 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, July 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. It was a very heavy bench and only the driver to off load it. Luckily my son and SIL were there to help the driver otherwise he'd never have managed. 3. We are thrilled with it and so are the cricket club where it's been sited. 5. Would have been 5 without the delivery problem.
Private Individual
Thursday, July 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent communication.
Bolton Deane and Derby Cricket and Social Club
Thursday, July 13, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Torbay Harbour Authority
Monday, July 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Our last two orders have been delivered to Torquay Harbour instead of Brixham, the origin of the orders. 5. We like using Glasdon as we feel they are trustworthy and reliable, though if it could be ensured orders arrive at the correct harbour office that submitted the order it would prevent additional costs with us having to relocate the goods to the correct harbour.
GJB Trading Ltd t/a McDonald's
Thursday, July 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Birmingham City Council
Thursday, July 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
BCU
Thursday, July 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Stillington and Whitton Parish Council
Thursday, July 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Wyre Council
Wednesday, July 5, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. We appreciate that many orders have to be made so a delay is expected, but delivery dates are given to us so it can all be planned in. 3. Never had a problem that was not quickly dealt with. 5. We have had a long and happy partnership which we are happy to continue.
REXEL
Tuesday, July 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Service received is always of the highest order. 2. My orders are always direct to site and I have had no issues that were not resolved within a few days. 3. I have not received any complaints from my customers so have to presume all is well with items supplied. 5. Very happy with the interactions with your staff, always found them to be most helpful, professional and they will always provide the information requested of them.
Private Individual
Tuesday, July 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Tuesday, July 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. K***** was very helpful she gave us excellent service definitely recommend this company. 2. Delivery was right on time. 3. Quality is excellent. 5. K****** kept us updated all throughout the order no problems with service. Excellent service all the way through.
whitchurch and ganarew group parish council
Wednesday, June 28, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always helpful. 2. Delivered when stated and kept well informed. 3. Very satisfied - good products. 4. Very satisfied. 5. Glasdon is our first choice - quality and helpful reliable service. Nothing more to add - 5 all round !
Private Individual
Wednesday, June 28, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
ERYC
Thursday, June 15, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Veolia ES UK Ltd
Friday, June 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The order request was from my colleague, however, the quote came over straight away to enable a PO to be raised. 2. The goods arrived quickly, which was greatly appreciated. 3. I received no comeback of any problems with the order, so goods were as expected. 4. Again, I was not directly involved with the order request, but no problems have been brought to my attention. 5. Overall the process was seemless.
Weston Rhyn Parish vouncil
Friday, June 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, June 8, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very efficient and friendly service. 2. Very satisfied. Arrived on time and well packaged! 3. Delighted. 4. Had a query and recieved answers promptly and efficiently! 5. Extremely satisfied. It is a joy in this day and age to deal with a company like yours! Thank you!
Wittersham Parish Council
Thursday, June 8, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
City of London
Wednesday, June 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Quick polite service, with delivery on time. 2. The deliveries have arrived on time as expected. 3. good quality, suits our needs. 4. Invoice arrived prompt and correct. 5. Knowledgable service desk, who quickly change any requirements we may have.
Otterhampton Parish Council
Wednesday, June 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
RushenRotary
Wednesday, June 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Very good service.
Private Individual
Wednesday, June 7, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Quidenham Parish Council
Saturday, June 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Burston & Shimpling Parish Council
Thursday, June 1, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Polite & efficient. 2. Request for a phone call/email was acted upon to aid delivery - thank you. 3. Very Satisfied. 4. None required to date. 5. A very efficient, polite & speedy system, thank you.
The Park, Accolade Wines.
Wednesday, May 31, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Really pleased as I was unsure of what to do as I had not ordered with you before. Really helpful. 2. Quick delivery and on time. 3. Very good quality. 4. After sales were brilliant as I ordered bins far too small and they reordered what i needed. Very helpful. 5. Overall experience with you was very good, happy with everyone i spoke to. Thank you.
Belgrave Community Allotment and Garden
Wednesday, May 31, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Overall, highly happy with the products bought and have repeated purchase and recommended your products to family and friends.
St. Brides Major Community Council
Monday, May 22, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Arrived the same day as I was advised it was being dispatched. No arrangements were in place for that day. Delivery then had to take place the following day. 5. I have always found the staff very knowledgeable of the product and extremely helpful.
Worcester City Council
Thursday, May 18, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always helpful and informative. Responses sent in a timely manner. 5. I have always received the best customer service with everyone I've spoken to. They're always trying to accommodate my requests.
Tayside Contracts
Thursday, May 18, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Glemsford Playing Field committee
Wednesday, May 17, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful when dealing with my many questions. 3. Very satisfied as we have suffered in the past with vandalism and your products are standing up well.
Xmo Strata
Wednesday, May 17, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always get prompt replies. 2. Arrived on time. 3. Great products.
Queen Mother Hospital for Animals
Wednesday, May 17, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Wednesday, May 17, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The staff we spoke to were very helpful and understood exactly what we wanted. 2. Once the order was in, delivery was quicker than I anticipated. 3. It's just exactly what I wanted. 4. We didn't require after sales service. 5. Ordering a bench in someone's memory is quite emotional but your staff were understanding and helpful. I'd be happy to recommend your firm. Our seat looks out to sea and I understand that many unconnected people have sat on it. Thank you.
Fretherne with Saul Parish Council
Wednesday, May 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Enquiries were answered promptly and politely. 2. Very prompt delivery, on time and to the delivery point. 3. Exactly as described. 4. Not had a reason to test it. 5. Impressed with Glasdon' s products and service. About to order another product from them and its highly likely that another order will follow very shortly after that one.
Barrow upon Humber Parish Council
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hound Parish Council
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent service thank you.
Private Individual
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Kislingbury Parish Council
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Good products & good service.
Private Individual
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. From start to finish, excellent care and service. I made a few changes but that was never a problem. We are delighted with our bench and it is so comfortable! Never thought I would say that about a bench!!!! But, it certainly is. I like to pass it by and see people sitting there. Great company to have dealt with -cannot praise you enough!
Moorcroft group plc
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. It always says delivery will take a length of time but most times the product is here much quicker. 3. The products are always made well and we have been using them for a number of years and not had any breaks as of yet. 5. Perfect.
Private Individual
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I had two occasions to contact your sales staff and both times their response was prompt and informative. 2. The seat was delivered in good time by a very pleasant driver, who helped get the package into my garage. 3. It is what I expected and hasn't disappointed. 4. I have not needed to come back to you for anything. 5. Excellent service and a first class product. Your staff presented a very professional service that also felt personal, they wanted us to have what we wanted and were willing and able to make it happen.
Brympton Parish Council
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
NC & JC Construction
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
North Yorkshire Council (Previously Selby DC)
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Great customer service as when I had a query, it was dealt with quickly and efficiently. 2. The delivery was very quick. 3. The litter bin liners that we had received previously didn't last very long, so we have now received replacements and are hoping these will last longer.
Private Individual
Tuesday, May 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent kept in touch. 2. Delivery driver was very helpful. 3. Quality looks superb at the minute. 4. No problems. 5. Perfect service.
TemcoUk Facility Services
Thursday, March 23, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Always very helpful and proactive. 2. Sometimes we have to wait longer than expected for orders which does cause a problem with our clients. 3. We have never had a complaint from our clients after ordering items.
Private Individual
Thursday, March 23, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great bunch of people. 2. Great product. 3. Fantastic. 4. Very good. 5. Cant fault them, at all.
Newick Parish Council
Thursday, March 23, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful and supportive staff. 2. Delivery was as notified. My only slight criticism was that there was just one person making the delivery, and my husband (who is not supposed to lift heavy objects, had to help him unload an carry the heavy bench round to our back garden. 3. Excellent quality. The bench has now been positioned on our Village Green as a memorial to Queen Elizabeth II . It looks great and will be well used by our parishioners. 5. Efficient - and easy to discuss design options. The new bench is sturdy and impressive and is an appropriate memorial to Her Majesty. I have given Glasdon details to our local WI who are planning to commission a bench as a memorial to a local benefactor.
Stevenage FC Foundation
Thursday, March 23, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Extremely happy with the service as it was seemless. 5. We will be using your service again shortly!
ScotRail
Thursday, March 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
ForHousing
Thursday, March 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always friendly, helpful and keep me up to date with information. They help with enquiries and provide all quote and invoice information quickly and efficiently. 2. Smooth delivery an followed instructions as stated. No issues on delivery. 3. Very satisfied. Ordered again after being happy with the first batch. 4. Always on hand to answer questions if needed. 5. I haven't had any issues from my first order and questions, to my second order and installation of the bins. I would and have recommended to others, and would purchase with Glasdon again.
Private Individual
Thursday, March 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent. 2. Excellent, everything went to plan. 3. Everything is good, the only thing I would do differently is to have a wider slot for the paper (current slot is a little tight, which is resulting in people not using that part of the bin as much as the other compartments). 5. Excellent
Meadfleet
Thursday, March 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful to answer any questions and replies were provided in good time. 5. I found everyone I dealt with at Glasdon to be extremely helpful and my order was delivered swiftly. The product is very good.
Gen2 Engineering & Technology Training Ltd.
Monday, March 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very clear & helpful guidance. 2. Alerted in advance & delivered on-time in perfect condition. 3. Very nice unit (salt spreader) -perhaps consideration of a removable apron between the 'operator' and the spreader wheel to help avoid 'splash-back' onto the operator could be considered? 4. Very professional. 5. Trouble-free. Would certainly recommend both the product AND the experience. Well done.
Runcton Holme Parish Council
Monday, March 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Layham Parish Council
Friday, March 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The Ashes Playing Field Trust
Friday, March 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Driver was asked to call when he arrived but he did not and the goods were delivered to an adjacent private house rather than to the park - we have no post code for the park so the post code given was the nearest possible with clear instructions to call our Groundsman upon arrival.
Wickwar Parish Council
Friday, March 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. K**** was very helpful and easy to communicate with. 2. It was a bit tricky dealing with the driver as the town hall isn't manned but we got there in the end. 3. One of the slats was damaged on one of the benches however a replacement was sent promptly. 4. Easy to deal with and prompt service. 5. Everyone very helpful. Great to have people easily available on telephone and email.
Private Individual
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Manchester City Football Group
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. If fairness this score is only representative of my last order. Which was originally ordered in October 2022, and received January 2023. This despite many emails chasing the order at the clients request. 4. Again as above, normally very good however the last order placed was very poor. But resolved once D***** stepped in. 5. As above again.
Cyngor Cymuned Llanengan
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. I was very satisfied with the service received from the beginning to the end. Diolch yn fawr/Thank you.
Durham County Council / Business Durham
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful and knowledgeable staff. 2. Quick and efficient delivery. 5. Great service from start to finish.
Weaverham Parish Council
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. All staff I had contact with were friendly, polite and helpful. Everything was done as they said and delivery was as expected.
Myddleand Broughton Parish Council
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Orders are always handled well and contact with the company is first class.
Sport Wales National Centre
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Items purchased over internet. 2. Items arrived on time. 3. Excellent and fit for purpose. 4. VAT reciept recieved as soon as product arrived. 5. Good service, accurate paperwork and great value for money. When I have spoken to staff they have been very clear and high level of product knowledege.
HTS GROUP LTD
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
ABB Ltd
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Fantastic service. Will definitely use again. Thank you.
Avolution
Thursday, March 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I didn't actually speak to anyone as it was an online order. 2. It was delivered. 3. Good thickness and the correct products. 5. It would be handy if repeat orders can be listed somewhere easily accessed to save time or even a reminder to reorder based on activity?
Tesco express
Thursday, February 23, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great service very grateful.
Private Individual
Monday, February 20, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I had exceptional service for my order. 2. I have also passed on my appreciation of the exceptional service offered by the contracted driver who made the delivery. The product was well packaged and met with my expectations. 3. I was extremely satisfied with the product fitted in a recently refurbished Crawley train station.
ABM
Thursday, February 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Boys & Boden
Thursday, February 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent service. We could do more business with you if we had a slightly better price as we get the same price as the end user.
Private Individual
Thursday, February 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Parish of St Helier
Thursday, February 9, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. excellent service.
Berkhamsted Town Council
Thursday, February 2, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful.
J R C Trading Co (Scotland) Ltd
Wednesday, February 1, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Sales person had good product knowledge. 2. Came in very quickly after order. 4. N/A
Windygoul Primary School
Wednesday, February 1, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service:
5. Overall satisfaction:
5. Our order was for a service for a gritting machine that we purchased several years ago. The whole process was very efficient, and we are pleased with the result.
Murton Vic Developments
Wednesday, February 1, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Catworth Parish council
Wednesday, February 1, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Blaenau Gwent CBC
Wednesday, February 1, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent support at all times. 2. All orders have been delivered on time or before scheduled delivery date. 3. I've distributed the items I've ordered to each of my volunteers and have had no complaints.
Virgin Media
Wednesday, February 1, 2023
1. Initial order satisfaction: N/A
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
NWLP
Wednesday, February 1, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Geberit Sales Ltd
Wednesday, January 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Very prompt delivery. Items delivered as scheduled. 5. Overall great service and shall definitely use Glasdon for our office needs again.
Private Individual
Wednesday, January 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, January 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent and courteous at all times. Very willing to go the extra mile to resolve issues and questions. 2. Precisely as promised. I felt a bit sorry for the driver who was expected to offload a very heavy bench single handed. 3. Excellent, we had ordered 21 previously! 4. Amendments to the plaque, our changes, were dealt with well.
Advanced Commercial Interiors
Wednesday, January 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
XC Trains Ltd
Wednesday, January 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Prices to be more competitive with other manufacturers.
Mid Devon
Wednesday, January 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Wardell Armstrong LLP
Wednesday, January 25, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. N/A
Norfolk County Council
Wednesday, January 11, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Wednesday, January 11, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, January 11, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Thorlux Lighting
Tuesday, January 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service:
5. Overall satisfaction:
2. The delivery was delayed. 5. The delivery was delayed
Monmouthshire County Council
Tuesday, January 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
St Lawrence Chapel Warminster
Tuesday, January 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent service, good communication. 2. Prompt delivery, good communiation. 3. Excellent product, well packaged. 4. Good aftersales service. 5. Very satisfied - Fantastic quality products, great communication. Many thanks for all your support.
Beechden Ltd
Tuesday, January 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service:
5. Overall satisfaction:
Private Individual
Tuesday, January 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
BagLadies of Thornham
Tuesday, January 10, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Difficult to speak to same person each time I contacted company so sometimes frustrating. 2. Message was that delivery would be in next 10 days . Needs to be more specific or to be able to track. 3. Looks good.
Private Individual
Friday, January 6, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. As we are based in the office, we can't confirm on the delivery but no complaints. 3. As we are based in the office, we can't confirm on the quality but no complaints. 4. Not dealt with them. 5. Order acknowledgement in a reasonable time and we are given with accurate dates.
Veolia
Wednesday, January 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Good service all round...thank you.
Wroxham Parish Council
Wednesday, January 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Didn't get any prior notification of the bench being delivered. The delivery driver couldn't find the address and then it had to be delivered to my house which was less than ideal.
Stoke sub Hamdon Sports and Recreation Trust
Wednesday, January 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Excellent service. 2. Timely and helpful. 3. Glasdon has provided us with a number of different good products over the years, including picnic table. These have all been very good quality and built to last. Just what you need in the rough and tumble of public recreation spaces. Thank you. 5. It all went very smoothly and worked as advertised. Thank you.
Private Individual
Wednesday, January 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Simple and easy. 2. At the time given, no issues at all. 3. Product fine, feedback was that instructions for install were poor. 4. Not used and no contact. 5. All good.
Elworth CE Primary School
Wednesday, January 4, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Online was easy. 2. Arrived quickly. 3. As described. 5. Very efficient ordering and delivery procces .
KEYLINE
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Norfolk County Council
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Birmingham City Council
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. No issues. 2. Very satisfied. 3. Excellent. 5. Excellent thank you.
St Endellion Parish Council
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Basildon Borough Council
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
North Manchester General Hospital
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Products and service - great no improvement required. Many thanks.
GRANAGHAN & District Women's Group Swatragh
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. The girls with whom I dealt, over the phone and by email too, could not have been more pleasant, pro active, helpful, understanding etc. I particularly appreciated the phone calls ??. 2. The bin was dropped off at the end of my lane for me to find!!! It should have been delivered at my door!!?? 3. Topsy is all I wanted her/it to be!! 4. Don't think I've experienced any?? 5. Would certainly do business again - Very efficient team.
PARBOLD PARISH COUNCIL
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Order process is good. A misunderstanding over the proof was quickly rectified and we were shown goodwill by the representative. 2. Delivered in a timely manner. We asked to be notified first which was honoured and this made the delivery easier. 3. Very happy with gateway, just waiting for the amended sign to be delivered. 4. So far so good. 5. Good experience, will certainly come back to glasdon.
Galliford Try
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Hilgay Parish Council
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Guided through the process well. 2. On time and delivered to the correct address. 5. Very Good.
BMW
Tuesday, January 3, 2023
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bishopgore
Thursday, December 22, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very efficient. 2. Driver dropped off bins in ideal location and were packaged securely. 3. Nice grade of plastic and really solid construction. 4. All ok. 5. Great and had a detailed summary of what would happen from start to finish. Keep up the good work and thank you for making our life easier.
Chilton Parish Council
Friday, December 16, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient thank you. 2. I didn't personally receive it, but it was delivered to the nominated address. 4. I really don't know because I've not accessed it. 5. We use you when we need to and have always been happy with your service.
Oldland Parish Council
Thursday, December 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Belgrave Community Allotment and Garden
Thursday, December 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Overall, very happy with service received. 2. Very satisfied. 5. Gazebo not assembled yet, so can't comment further.
Friends of Bantock Park
Thursday, December 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. No occasions were we've needed to come back to you. 5. rather a lot of raising orders and bill confirmations but worked ok, no complaints. Everything's fine, we shall continue to use/recommend you. Spotting Glasdon equipment when at coastal resorts (I'm a member of the National Piers Society) has almost become a pastime of mine!
Harworth & Bircotes Town Council
Tuesday, December 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Always Very satisfied with everything and helpful staff when needed.
Ryedale District Council
Monday, December 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Friends of Barrington Greens
Sunday, December 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful team. 2. Delivered to schedule. 3. Still to fit. 4. Not used. 5. I would recommend you to others. Great you are supplying slats made of recycled plastics.
Reed's School
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. A long period of time between order being placed and delivery. 4. Not sure I had any??
Westwood Parish Council
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction: N/A
1. The Sales office were helpful and despatched the goods to the correct delivery address. 2. I was notified of when the goods were delivered to the village shop/PO which is easier to find than my home address.
Powys County Council
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Have established a good working rapport with J*** over the years.
Tarvin Parish Council
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Delivery driver was extremely helpful.
We Clean Ltd
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Marshall's Arm LNR
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Some confusion during holiday handover but well sorted. Always courteous and helpful. 2. On time and well packaged. 3. Excellent. 4. None required.
Chislehurst Commons
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Bit tortuous at times as our requirements especially on the plaque changed during the ordering process. Never quite sure if changes were being logged correctly. 2. Once we had agreed the final specifications delivery was earlier than expected. This was good for us. 3. Recycled material has a close to timber finish and although 6 foot plus long does not look monolithic. At 85kg this should deny all but the most psychopathic of vandals..
ALDRINGHAM CUM THORPE PARISH COUNCIL
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. From placing the order received a very speedy and safe delivery of the goods.
Private Individual
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Thursday, December 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
not taking card payments was a real downer because i cannot use a credit card i will not be able to order from you in the future.
Private Individual
Friday, November 18, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Maybe requires a little more experience. 2. Excellent. 3. Very good. 4. Good. 5. Good.. See above.
Balderton Parish Council
Tuesday, November 15, 2022
1. Initial order satisfaction: N/A
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. They were hlepful, efficient and very pleasant.
Luncarty and Redgorton in Bloom
Tuesday, November 15, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Ordered online - no human contact. 2. Driver was very helpful and helped move picnic table to final location. 3. Very strong and robust. We'll put together. 4. Didn't use/need 5. Excellent. Everything about ordering and delivery was easy, the table is every bit as good as we wanted it to be! Perfect.
Private Individual
Monday, November 14, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Monday, November 14, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service: N/A
5. Overall satisfaction:
4. Keep us informed of when delivery would be made.
ST LUKES PRIMARY
Monday, November 14, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
West Moors Town Council
Wednesday, November 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction: N/A
Northern Care alliance
Tuesday, November 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Nothing to really comment other than the fact from quote request to order to delivery was as smooth as can be expected. No unnecessary hassle or issues. Good work.
Catshill Methodist Church
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 2. Gave us notice as requested and helped move into our safe place. 5. Discovered Glasdon benches by accident but so impressed with comfort, style, fact that it used a lot of recycled materials and help from sales team. Very happy "accident"!
High Legh village hall
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
PPP Capital
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
St Cuthbert's Church, Kentmere
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. It came far sooner than expected. We were delighted. 5. The whole experience was, as far as we were concerned, excellent.
Absolute Cleaning Excellence
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Items were well packaged and labelled. 3. Bins I ordered are top quality and perfect for what I require, would and probably will be purchasing them again.
The Front Skatepark
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. First point of contact over the phone, lady was super helpful and very knowledgeable. 2. No problems 3. Very good quality and made to the size we required, this padding is on poles outside and are standing up to all weather elements very well. 4. No queries required but you did check in with us that the items were received ok 5. great service.
Private Individual
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Brucefield Tenants and Residents Association
Monday, November 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Driver very polite and helpful.
Private Individual
Thursday, October 27, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Barton-le-Clay Parish Council
Thursday, October 27, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very good service, kept me informed on my order at all times. 3. Overall very good quality and it should last a long time. 5. I also use the online chat quite a lot to ask questions about products. They are really helpful and cover all questions raised. I am currently working on a project to put together a bench package. The online chat has been really useful, and helped the bench selection as well as providing all the costs involved so that our package covers everything.
Olympia Limited
Thursday, October 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, October 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Bishop Creighton Academy
Thursday, October 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service: N/A
5. Overall satisfaction:
Robertson FM
Thursday, October 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Northumbrian Water
Thursday, October 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. All very smooth, thank you
Cardross Trust
Thursday, October 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent customer service from start to finish.
Woking Borough Council
Thursday, October 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Monmouthshire County Council
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent altogether. Very pleased with the Modus Units.
Skipton Business Finance
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Nothing negative to report. All positive - a quick and efficient service all round. Thank you.
Coastwatch, Portland Bill. (NCI)
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful. 2. Delivered earlier than expected which was good. 3. Excellent quality products - we now have two products. A picnic bench and a seat. 4. No need to make contact, everything was fine. 5. Excellent company to deal with - would recommend. A highly recommended company, easy to deal with and quality products which will last for years.
PFU Fujitsu
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Environment Agency
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Great service, I hope to order another twenty/thirty in the near future.
Cambrianway Ltd
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Sometimes, because you are so busy and we don't give you enough notice we have to wait for bollards. Not your fault! 3. Very high quality. 4. Your staff are eager to help. 5. Enthusiastic staff at your end. You are great to deal with.
Swansea Council
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Spoken to several of the team, particularly J**** and also A** P***, always very helpful. 3. Always very durable good quality products ideal for outdoors. 5. Simple to order, staff always on hand to assist. Always used Glasdon, traditionally good service and good products, very reliable and professional.
Syngenta
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Thursday, October 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
University of Portsmouth
Thursday, September 22, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Staveley Village Association
Thursday, September 22, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Free delivery was a real bonus.
NC & JC Construction
Monday, September 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service: N/A
5. Overall satisfaction:
G R Wight and Sons Ltd
Sunday, September 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Doors had to be replaced. 5. I am happy the doors were replaced free of charge.
Llangennech Community Council
Friday, September 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. I find it easy to deal with your Company and my enquiries are always promptly handled. It is also useful to be kept informed on the progress of an Order which is always the case in our dealings.
HTS (Property & Environment) Ltd
Friday, September 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Friends of Chantry
Tuesday, September 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Excellent communication. 2. Very helpful delivery driver. 3. Beyond and above ...thrilled !! 5. The communication with J*** C****** was incredibly helpful and he has the patience of a saint. All pros no cons extremely happy that we went with Glasdon, there help and advice 10/10.
Tendring Parish Council
Monday, September 5, 2022
1. Initial order satisfaction: N/A
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Excellent. 3. Excellent. 5. Excellent
Nottingham Trent University
Friday, September 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Straight forward system and easy to use.
Bridgwater Town Council
Friday, September 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. On the whole - its great service, however it seems to take a while to get the visual proof for plaques when you do an on-line quote, always have to chase. Also it would be more appropriate if you had one person that handled your account, as there has been confusion in the past and an order went adrift.
Winter Gardens Blackpool
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. The product I received is not what I was told it would be and it's still sat in its box awaiting a call back which I guess I won't be getting.
Direct Signs (UK) Ltd
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Marsh and Micklefield Big Local
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Travis Perkins
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. N****** P*** was very helpful with my enquiry and recommended several other products that our customer might like. This did result in an order. 2. Delivered as per delivery date given. 3. No problems. 4. None received but I'm sure it would be just as good. 5. All good excellent service all round.
Sir Tom Finney Community High School
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Uploading an adequate photo of the school logo was problematic, so we had to have a plain bin for ease, which was disappointing.
Pure Utilities
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The person I chatted to was extremely helpful and understanding of my request and managed to sort my issues expertly. 2. My order was delivered in great time. 3. My order was exactly what I needed. 4. I received great customer service. 5. Great expert service all round.
City of London
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Quick service, helpful assistance. 2. On time and to the right place. 3. Good quality product all as expected. 5. All aspects of the order delivery were first class.
Barlby and Osgodby Town Council
Thursday, September 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Prompt and efficient order and delivery.
Edelsborough Parish Council
Wednesday, August 31, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Understood requirements & ensured the product met these. 2. Took longer than expected. 5. Better information about the delivery time would be appreciated.
Friends of Coed Gwilym Park
Wednesday, August 31, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Keyline Civils and Drainage
Wednesday, August 31, 2022
1. Initial order satisfaction: N/A
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Excellent service received.
Browns builders merchants
Wednesday, August 31, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Abbotsley Parish Council
Wednesday, August 31, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Particularly happy with the help online via your chat service prior to order.
Veolia
Wednesday, August 31, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, August 31, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Help with moving the delivery was much appreciated. 5. A good experience, an excellent product.
Trafford Solicitors C.C.
Wednesday, August 10, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. From the very first enquiry, to meeting M****** at the factory who looked after me and my colleague very professionally and took a great interest in the story we had to tell behind our cricket team and reason for the memorial bench, to the team who I dealt with right through with A***** and K******, I couldn't fault anything. Very much appreciated. 2. Although the delivery was not something I could be involved with due to it's far location, I understand from the Riverdale Hotel where it was delivered to, everything was spot on. 3. We wanted a bench that was largely maintenance free due to it being located where we would only be visiting occasionally but annually. This bench ticks all the boxes in that regard, and the quality will stand up to any use it encounters. 4. We needed to change part of our order and this was handled very quickly and with no fuss 4. Due to it's delivery location perhaps an email confirming it had arrived would have been appropriate for me as the hotel failed to let me know, but otherwise all other communication was good. 5. I couldn't fault anything. The way me and my colleague was looked after at our initial meeting at the factory with M****** was very reassuring and professional and as I mentioned, he took a genuine interest in our story behind the purchase. It was so pleasing for us that he took time to deal with what to the company is a small purchase. M****** mentioned that you might be interested in receiving a photo or two of the bench at it's location and a small account of the story behind it with a view to putting it into your in-house magazine. I'd be more than happy to follow that up should you wish. Thanks again to the whole team.
Financial Reporting Council
Tuesday, August 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J** was very helpful throughout the process in choosing and getting the bins. 2. They arrived early which was great 3. Very satisfied with the quality of the products
Godmanchester Town Council
Tuesday, August 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very prompt replies, extremely helpful.
Warbstow Parish Council
Tuesday, August 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Many thank to the delivery driver who had to master Cornwalls narrow lanes. 3. Really pleased with the look and finish
Salisbury City Council
Tuesday, August 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
North Sunderland Parish Council
Monday, August 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
TemcoUK Facility Services
Monday, August 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Always very helpful with my requests and quotations are returned within the same day 2. Would prefer a shorter lead time on orders but you always try your best to get a better date 3. I have received no complaints from clients regarding any ordered product so far! 4. Do not get any after sale service
Private Individual
Monday, August 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very satisfied with glasdon as always Thanks
Corsenside Parish Council
Wednesday, July 27, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Delivery took a long time, it seemed like the order was forgotten about until I chased it up.
North Somerset Council
Monday, July 25, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Billingshurst
Friday, July 15, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Superb service and understanding of the need for sensitivity 2. The driver delivering the item was outstanding and excellent with communication and delivery information 3. Exceptional 5. Highly recommended! All staff and driver were superb in our dealings , thank you!!
Trysull & Seisdon Parish Council
Thursday, July 14, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Excellent service in dealing with alternatives and final order by email and phone 2. Excellent. Advance notice provided 3. The finished erected signs look great 5. Excellent overall service and good value for money price when compared to all other quotations received. Excellent explanation when explaining "extra over" cost of items when the customer was considering various options and alternatives and very good design guidance provided in determining the best available product to suit the overall job and specific locations. The Parish Council were most satisfied with the overall supply and finished product provided by Glasdon. There were no areas of dissatisfaction.
Aberdeenshire Council
Tuesday, July 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Would benefit with the option of stainless steel bolts for our coastal settimgs
TG Convenience Stores Ltd
Tuesday, July 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The Representative is always very helpful 2. Delivery seems to take quite a while. That's my only issue. Delivery seems to take quite a long time. That is the only problem.
Help in hand
Tuesday, July 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Ordered via online chat, he made it very easy and understood what I needed
University Hospitals Birmingham
Tuesday, July 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. excellent communication 2. delivered as stated 3. excellent quality as always, we have had a fair number of benches from you and have never had a problem with quality 4. excellent as always 5. could not fault the handling of the order
MBC Contracts Ltd
Tuesday, July 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. S****** went out of his way to help with our request and order. His dedication to execute the order and delivery date was very impressive. 5. As previously stated, we could not fault the Customer Service and Sales Department dealing with our order
Private Individual
Tuesday, July 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Initially there was a concern about the cost of packing and postage. This was helpfully resolved for which I am most grateful 2. Arrived promptly and to the correct address. Good service - well done!
LBH&F
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
RINGWAY
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. i ordered the wrong signs but they sorted this out and a way around it
EMCORUK
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Brilliant service. Very efficient and approachable. 2. Delivered in time. Excellent protective packaging. Good communication. 3. Looks great. Appears to be very durable. Lots of complementary comments. 4. Brilliant service. Very efficient and friendly approach. 5. Very satisfied. Really good service and communication throughout. Very pleased with the customer service and with the product. No issues at all.
New College Swindon
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Calber Facilities Management Limited
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ditton Parish Council
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Sales Office very helpful 2. Delivery was quicker than expected 3. Used before so know from experience the product is good Simply order process and efficient
Myddleand Broughton Parish Council
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Have dealt with the Company for several years and always had good service and friendly response.
Private Individual
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Polite and helpful driver Order was professionally handled and contacr was always helpful.
Fenland District Coucil
Monday, July 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Borough Market
Sunday, July 3, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J** was very informative and good at keeping in contact 2. Took a bit longer than i was hoping, and could have done with more comms from you to update me. I kept having to chase. 3. Very good product 4. J** popped by to take a look, and checked in with me to ensure i was happy with everything. 5. Very good.
St Endellion Parish Council
Monday, June 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Markon Limited
Tuesday, June 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Anns Grove Primary School
Tuesday, June 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Sutcliffe Play (South West) Ltd
Monday, June 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent service Very happy with the service from all involved
HSS Asset Management
Wednesday, June 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. The whole process was very easy and efficient. 2. Confirmation of delivery was prompt. 3. Our customer has reported the asset as suiting their needs exactly. 4. Have had no reason to use this service as of yet 5. The whole process from start to finish was easy. polite and responsive staff handled every question I had efficiently. I would be confident using Glasdon for future needs.
Highland Industrial Suppies
Tuesday, May 31, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. My enquiry and order was handled professionally 2. Although my order was not delivered as quickly as I would have liked it was delivered within the lead time given 3. Excellent quality product for the job
Ryedale District Council
Thursday, May 19, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Great Glen Parish Council
Tuesday, May 17, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always professional and efficient. 2. Very fast service and prompt delivery 3. Very good quality and durable products 4. We needed to change part of our order and this was handled very quickly and with no fuss 5. As always, a great service
Merseyside Fire & Rescue Service
Thursday, May 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Thursday, May 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. very helpful 2. Arrived sooner than anticipated and packaged well
Advanced Commercial Interiors Limited
Thursday, May 12, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
J**** was a great help, gave me all the info I needed and also kept me updated along the way!
Mark Parish Council
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient Glasdon are always very efficient and their products are high quality
Northern Lincolnshire & Goole NHS Foundation Trust
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Gt Burstead Church
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. very helpful 2. Assumed we had help on site, but solved it by using a local builder 3. People are admiring them 4. Sent the missing part over night 5. Will recommend them to others
Coningsby Town Council
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Kent Frozen Foods
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Delivery took quite a bit longer than expected 3. Everything was as expected
TARMAC
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Croydon Parish Council
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very very helpful 3. Very satisfied. 4. Can't fault them. 5. No complaints at all. I was very satisfied with the service I got from your staff, the prompt delivery, even with the COVID on. The seat has been well and truly admired and I'm sure my late husband would be so proud.I hope you get many more orders from the Bolton-Le-Sands area. Thanks for everything. Highly recommend you, Kindest Regards Mrs J******.
Regency park residents Association
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great advice and service 2. Great product, fit for purpose and delivered on time 3. Excellent quality 4. Great advice 5. First class service for a first class product
Up Holland Parish Council
Wednesday, May 11, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. We were not warned that the delivery would require us to unload. I'm a typing, not a strong-man and nine benches off the back of a lorry was quite a task. The driver and my husband had to drag the benches, risking damaging them. 3. They are amazing, exquisite. 4. Didn't use an after-sales service 5. All handling was good, only delivery was difficult. Driver was pleasant but even he struggled with the heavy benches.
Aldworth Parish Council
Wednesday, April 20, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Good help using the online chat function. 2. Simple and no issues. 3. very pleased, parish are very happy 4. No requirement for after sales service 5. No requirement for after sales service Will use again, quality products
Carbrain Primary School
Thursday, April 14, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. I had ordered the wrong item but Customer Services quickly and easily arranged for a swap. Thank you.
Barnby Parish Council
Thursday, April 14, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
We always use Glasdon's if purchasing Street ware
Roxwell Parish Council
Wednesday, April 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Ordered by e:mail to sales as all sales team working from home. 4. Not Applicalble
Scomac Services Ltd
Wednesday, April 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Bellway Homes
Wednesday, April 13, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Couldn't have asked for anything more. I don't normally get involved with this, so had no clue myself what I needed to do. Everyone helped me get what I needed. It enabled me to finish a site 100% Thank you
Ryhall Parish Council
Friday, April 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We are really please with the 2 benches purchased they look very smart and we hope them to be long lived and low maintenance.
Private Individual
Wednesday, April 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I was able to get the information I required during phone calls with your staff 2. I had given the name and contact number of the person dealing with the receipt of the bench at Fife Council, however, it was always my name and number which was used and shown on the documents. Fortuneately I was able to take the call from the delivery driver and divert him to the responsible person, and the delivery was successful on this occassion. 3. I was very impressed with the quality and the additional plaques which were mounted on the bench. 4. comunication was good. 5. it was an easy process and completion was earlier than initially expected. overall my experience with the company was very good.
Runcton Holme Parish Council
Wednesday, April 6, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Wymondham Busy Group - Town Team
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I made initial contact via the Chat facility and was introduced to J**** who guided me through the process of selection, ordering and payment 2. The service was excellent. Delivery times had been extended because of the pandemic but the bench still arrived in very good time 3. It was all that was hoped for 4. Have not needed to use it 5. The process was fully explained and efficiently executed I would have no hesitation in recommending your company to anyone requiring a similar service.
Stevenage Bprough Council
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very professional service 2. Always on time 3. Top quality products 4. No problems at all 5. I've never had any issues with anything All good
Private Individual
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We were kept informed regarding delivery at every stage
Signs Express (Warwick)
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I would use your Company again and recommend you to other people
Mason Street Furniture Ltd
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Shelley is a real asset and goes the extra mile to ensure, my orders and quotes are delivered promptly and gives outstanding customer service to us as a customer.
Blackpool Coastal Housing
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hockham Parish Council
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I ordered the wrong bin, but sorting the problem was very well executed. Very impressed by the service.
Ibex Marina Ropes Ltd
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. The order, as delivered, was incomplete. The after-sales service very quickly rectified the issue.
Private Individual
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
All departments were friendly and helpful.
RH Attwood Grounds Maintenance
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Great Service, won't hesitate to use them again.
East Preston and Kingston Bowls Club
Tuesday, April 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Birmingham City Council (Parks Department)
Friday, March 25, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Vinyl sticker not right. 4. A***** B****** dealt very well with this matter
Bishop Monkton Bowling Club
Wednesday, March 23, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Delivery driver was very helpful
Andrew Bickle (ISS)
Tuesday, March 22, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Communication on Estimated Delivery time-frames could be a little bit better
Cumnor C of E Primary School
Tuesday, March 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Aberford & District Parish Council
Tuesday, March 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. First rate- fast and efficient 2. As above 3. Was as expected
Services International Limited
Tuesday, March 8, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
We are very pleased with the service and product. Thank you
Richard Chedzoy
Wednesday, March 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Some slight misunderstanding but soon rectified. 2. No problem. 3. Perfect. 4. No problem. 5. No problem Very good.
Woodmuir Primary School
Wednesday, March 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Indivdual
Tuesday, March 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Excellent pre-order service and help.
Glen Elphick Paving Ltd
Tuesday, March 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 2. Delivered as promised. 3. Good quality and easy to install. Very pleased with everything also my customer was very happy and paid.
St Giles Filling station
Tuesday, March 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. No comments. 2. Prompt delivery. 4. Good quality. No other comments.
Myddleand Broughton Parish Council
Tuesday, March 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction: N/A
4. Not necessary. Always happy with the service we get and responses to queries are handled well and efficiently.
Bromsgrove DC / REDDITCH BC
Wednesday, February 23, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hanham Abbots Parish Council
Wednesday, February 23, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Overall excellent service from Glasdon. Delivery driver was great and called to let me know when he would be arriving on the day. I had one small issue that was dealt with by customer care promptly. I will definitely be ordering through you again.
Aberdeenshire Council
Wednesday, February 23, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Kier Highways
Tuesday, February 22, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Delivery can be slow at times.
Laceby parish council
Tuesday, February 22, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
HTS PROPERTY & ENVIRONMENTAL
Wednesday, February 16, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hallow Parish Council
Monday, February 14, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Idverde
Thursday, February 10, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fyffes Group Ltd
Thursday, February 10, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Selby District Council
Thursday, February 10, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I thought the whole process from start to finish was easy and efficient. Staff were very helpful and informative so they made the whole process easy. Thank you.
Veolia
Thursday, February 10, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
No complaints whatsoever.
halam PC
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
G.D.Harries
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I personally prefer to talk to personnel ,especially for first time dealings, but due to covid and people working from home it was after I had made contact through your online procedure that I was contacted and there seemed to be a delay. 2. Good notification prior to delivery , polite and safety conscious delivery driver. 4. No issues. The client specified the product and wanted Glasdon for continuation of same product , there are cheaper alternatives, please look at the final cost.
Risinghurst and Sandhills Parish Council
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Downley parish Council
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. All the staff I had contact with through the process were friendly & efficient. 2. I have taken one mark off only because the order took a long time to come through but fully appreciate that this was through factors beyond your control such as Brexit & Covid. 3. It's an excellent bench. 4. I have no issues. 5. Glasdon's will certainly be my first port of call for future orders.
Private Individual
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Excellent service. Patient, and helped family to make informed decision on the perfect bench. 2. Delivered in advance of our stated timescale to meet special anniversary. Absolutely faultless. 3. Excellent quality, looks great and will be low maintenance, which, given location on seafront, is essential. Nicest looking bench on Barassie shore. 4. Really didn't need any, as council installed. 5. Faultless. Cannot praise highly enough.
Private Individual
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Delighted with the bench I bought and several local people have admired the bench which is now in our local park .Many thanks
Cardiff University
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Terry Griffiths Contracts
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
As a very small company with no designated staff to deal with the admin side of the business, I have to deal with that after a days work out on the roads. It is really appreciated how your accounts department give me a gentle reminder about an overdue invoice rather than send heavy handed letters threating account going on hold procedures. Also using first names when communicating does make one feel that your company wants our business. Many thanks
NC & JC Construction
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Stafford Showground Ltd
Wednesday, February 9, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
No issues to report - even through using the chat function was able to negotiate a deal, making sure the product would meet our needs, many thanks
Private Indivdual
Monday, February 7, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Emailed K**** as the tamper caps were missing she arranged for these to be send out and they were received the next day Kathy has been brilliant throughout the whole ordering process.
Balne Parish Council
Saturday, February 5, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very polite and helpful. 2. Arrived quickly and was packaged well. 3. Looks very stylish.
University of Surrey
Friday, February 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Had to wait for the item to come back into stock, however the sales team kept me informed.
Cardiff City Football Club
Friday, February 4, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Abbotts Ann Parish Council
Thursday, February 3, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Broomfield Hospital
Wednesday, February 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
James paget hospital
Wednesday, February 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Arne Parish Council
Wednesday, February 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Ordered online. 2. Good delivery time. 3. Product used in Glasdon Dispenser. I have always found Glasdon to be reliable and efficiently handle any orders made.
ROC Garden Services
Wednesday, February 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. No communication was given on regards to the delivery despite asking for it. 5. Communication was not sufficient and lacking.
Hawarden Dee Valley Rotary Club
Wednesday, February 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Good communication and explanation. Very efficient. 2. Delivery at the expected time. 3. Excellent product. 5. All done very professionally and in a friendly manner.
The Garden of England Crematorium
Wednesday, February 2, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Not always the quickest.
Holwell Parish Council
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Did not receive any.
Street Parish council
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Daventry Town Council
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Gwynedd Council
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Thanks :)
Dersingham Parish Council
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
As above, Sales and Accounts fine delivery not great.
La Moye Golf Club
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Informative, polite, helpful. Answered my questions fully. 3. Seem to be of high standard. 4. I didn't hear from anyway for a period of time after placing the order. After calling to enquire, I was told of the longer lead time from order to despatch. 5. All good however lead time on the product from order to delivery was slightly longer than I had anticipated.
Blackpool Coastal Housing
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Thank you for the support in ordering a bench. This has been installed as a memorial bench and has been greatly received by the local residents.
Cononley Parish Council
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. John was very helpful and his on site visit made the difference as to whether we placed an order or not. 3. very good. 5. Easy to deal with.
Chasewater Friends
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Delays in delivery during the pandemic were difficult. 3. It's excellent, all put together by one of the park Rangers, just waiting to be fixed into its permanent position. Working during the pandemic made things difficult for us all. Thank you
Private Indivdual
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent service and have already contacted company to pass on my thanks to the order department to the delivery driver. 2. Fantastic and helpful delivery driver. 3. More than expected which was so important as a memorial bench for my mother and father, forever grateful. 4. Thank you e mail to company acknowledged. 5. Continuous updates and information. Excellent from start to finish. The picnic table is now in situ at my mum and dads favourite cafe, where I can go and visit and have a bowl of cheesy chips, coffee and look out to sea and the horizon and remember. Thank you.
Kirk Ella & West Ella Parish Council
Tuesday, February 1, 2022
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Every time I order I ask for confirmation of a delivery day a couple of days in advance to enable me to let the receiver know, on every occasion this gets overlooked. I have explained the importance of this and yet it still does not happen. I usually get a call from the driver on the day of delivery saying there is no-one there to take delivery!
Emerson Management Services
Wednesday, December 1, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
West Hanney Parish Council
Wednesday, December 1, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
SERCO
Thursday, November 18, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, November 18, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very good. Very satisfied. 2. Very good and on time. 3. Really good. 4. Good. 5. Very good. Excellent service.
Salesbury Parish Council
Thursday, November 18, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Stickford Parish Council
Monday, November 15, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Bit delayed but did get advised of delay and we were in no hurry to receive the order.
RCTCBC
Thursday, November 11, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Synergy Health Sterilisation UK Limited
Thursday, November 11, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. My order was dealt with very efficiently. 2. I was very happy with the delivery. 3. The products that I ordered are excellent. 4. Difficult to score really, as I didn't use after-sales service. 5. Very happy with the handling of my order.
Torry Community Group
Thursday, November 11, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Found the moving delivery date extremely frustrating. Considering the price of the benches you should be above to give an exact delivery date at point of order. 2. Guy delivering the bench did a good job. 4. What after sales service?. 5.Low score purely due to the no of times I had to contact you to get a delivery date and the no of times you changed that date. Seemed to be me doing all the chasing so not much real concern for your customers
Friends of Seven Acres
Wednesday, November 10, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. My order stated I was to be contacted 24hrs before delivery as I have to work and the delivery to a residential address. This did not happen and luckily I was home. 3. Excellent. The company was recommended to us and I will certainly recommend to others.
KMBC
Wednesday, November 10, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Your representative was extremely helpful and professional at all times, the order was dealt with quickly and efficiently and delivery was made within a few days
Tick Solutions Ltd
Wednesday, November 10, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Helpful and friendly. 2. Deliveries are difficult at the moment but all things considered arrived fairly quickly. 3. Our customers have no complaints. 4. Not had after sales problems. 5. This order caused us no problems.
Rhos Community Council
Wednesday, November 10, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Balloch veteran's bowling club
Wednesday, November 10, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Although it was a difficult period with COVID they kept us informed. 2. Driver kept us informed and helpful to unload bench. 3. The securing bolts seemed to long to secure bench. We had to buy shorter bolts from local ironmonger. 5. As before kept informed throughout COVID.
North Kesteven District Council
Wednesday, October 27, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Was delayed but was kept informed.
Thames Barrier
Friday, October 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Derry and Strabane PCSP
Friday, October 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Bradford Council Parks & Landscapes
Friday, October 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Friends of Loch Lomond
Friday, October 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. Foundation fixings and poster inserts quite challenging to work with. 4. What after sales service? 5. Managed to pull forward delivery date. None other than i would use you again.
Bad Wolf (IND2) Ltd
Friday, October 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Erdington Methodist Church
Friday, October 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. But not installed it yet!
Folkestone & Hythe District Council
Thursday, October 7, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Arbuckle contractors
Friday, October 1, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Order was done online. 2. Happy but delivery was 2 weeks after ordering. 4. After making contact to see where the order was everything was made clear
OLD MARSTON PARISH COUNCIL
Thursday, September 30, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Birmingham City Council
Thursday, September 30, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The sales representatives have been excellent when I have dealt with them , getting back to me very quickly with any enquiries. 2. No issues. 3. As usual the products are excellent in terms of quality. 5. The whole process went very well with products been delivered on time and to the correct location.
R H Snelling
Thursday, September 30, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Efficient and pleasant. 2. It took longer than I thought to be delivered. 3. Having purchased from you years ago I would have been surprised if the product was inferior. I would recommend you to others in terms of service and the quality of the product.
Parkdean Resorts
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Extremely long lead times.
Volker Highways
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Due to the exceptional circumstances at the moment we appreciate deliveries are taking longer.
London Borough of Hillingdon
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Personnel were very courteous and responded quickly to any queries we had about the type of product, and once ordered, delivery enquiries.
South Glos Council
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ringway Infrastructure Services Ltd
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Southern Regional College
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ikea
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
London South Bank University
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I would like to thank S****, D**** & the team for the great service we recieved recently after placing a large order for new bins for our Croydon Campus
Sigma
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent service and very quick responses.
Porthoustock beach committee
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Haven't had any after sales service.
Wootton & Dry Sandford Community Centre
Wednesday, September 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. We asked for at least 24hr notice for the delivery so the caretaker could be in attendance, but the delivery turned up unannounced. Fortunately the caretaker was on the premises at the time. It was printed clearly that the caretaker was to be notified and his mobile number was printed on the delivery note.
Hetton Town Council
Monday, September 27, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Aston, Cote, Shifford and Chimney Parish Council
Sunday, September 26, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. It would have been good to have had an email confirming delivery date and time as I am part time and not always able to answer the phone.
Birmingham City Council (Parks Department)
Saturday, September 25, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Universty Of Surrey
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Fantastic. Very friendly and made everything so easy. Pleasure to work with Glasdons. 2. Notified of delivery as stated which was crucial. All delivered fine. 3. Looks great. Very new and fresh. 5. Ordering was easy, Informative and i had all the info i needed. Would highly recommend and would use again.
London Borough of Richmond upon Thames
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
South Lanarkshire Council
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Received an email informing me my order was complete. It was delivered the next day.
Historic England
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Glemsford playing field committee
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful as I am not that good at IT. Very satisfied I was able to chat to knowledgeable staff who answered all my queries and gave good advice.
KFC
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Communication of my order wasnt great. 2. Again comms around potential delivery day wasnt great and therefore i wasnt sure what was going on. 3. As prescribed. I just fet comms around my order being accepted and delivery day could of been alot better.
Benwick Parish Council
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. In the end the after sales service (providing an invoice marked paid so we could claim a grant) was perfect and staff were very helpful, but for a couple of weeks there was great difficulty getting through to either the sales team or the finance team on the phone. I would certainly recommend Glasdon and use them again both for the same product or other parts of your range
CRANFIELD PARISH COUNCIL
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Extremely quick at replying to emails and helped us to arrange a suitable delivery for when it was convenient for someone at our organisation to accept delivery. 2. Arrived very quickly, thoroughly wrapped up on a sturdy pallet. 3. At the moment, the products are still wrapped up, but the quality is excellent. 4. Not received any after-sales service, but not sure if we would have needed it for our product as a standard one. 5. Excellent - thank you very much. Re: No after-sales service, but I feel if we had needed to contact your organisation if the product had been for example, damaged in any way, then in no uncertain terms, we would have received a very satisfactory response from your Customer Service Department.
Paulerspury Parish Council
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Products are of excellent quality and the staff really helpful when I order. 2. Really kind person. 3. Excellent quality as usual and much admired. 4. Helpful and patient. 5. All good. Excellent company and may they continue to be successful.
Roadford Lake Lodges
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
DEnbigh in Bloom
Thursday, September 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Excellent service and delivery just in time for our 'Wales in Bloom' competition which we won this year! 2. Driver used initiative and delivered our seat to local council yard because of access problems. 3. Looks good and no vandalism yet.
EMCORUK
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
United Utilities
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
All good.
RBL Llandeilo
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very happy with service provided. 2. Excellent Product delivered within timescales. 3. Excellent. Very pleased with the quality of the bench , the delivery etc - Would recommend Glassdon products
Xmo Strata
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. As yet not required this.
Friends of Bantock House Museum and Park
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Having to leave messages and wait for call-backs during lockdown was a bit cumbersome. 2. Driver was asked to ring me on day of delivery, I didn't receive that call. 4. none needed nor received. 5. Without Covid limitations I probably would have scored this a 5 Generally excellent but understandably compromised a bit by the Covid restrictions.I also seem to recall being sent a pro-forma invoice after we had already paid but a call to your Finance team soon sorted this.
SME GROUP PLC
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
St John's Church
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Helped carry bench to the desired spot. We have had 2 benches so far After the first one was in place some one else liked it and asked us to get one in memory of her mother which was done Now someone else is getting the funds together for a third bench so.
Borwick Parish Meeting
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not used.
Staining Village Hall Assn
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful when negotiating the wide choice of options on the website.
Tim moody
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I dealt primarily with A*****. She was professional and very efficient. 2. Delivered on time and professionally. 3. Excellent, even more robust than I thought from the specification and description. 4. I was very disappointed that I did not even get an acknowledgement from an email I sent to your Chief executive.he needs to take training from his more junior staff.
Myddleand Broughton Parish Council
Wednesday, September 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
All orders placed over the past few years have been dealt with in a professional way and contact with staff has been excellent - no concerns or problems from the initial contact until the completion of the delivery.
Helpringham Parish Council
Monday, August 9, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Milnthorpe Parish Council
Wednesday, August 4, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Phoned for advice when booking on line. Very helpful 4. Was not kept up to date with order until it was out for delivery (well after the order).
DDC
Tuesday, August 3, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I was given all the information I needed to help me decide what product was best for me. 2. The order came when I expected it. 3. Very good quality. 5. The service was very good. The help I got before I placed my order was very good. The person obviously knew what they were talking about and gave me good advise.
TRIPLE 'A' DEVELOPMENTS (Trading) Ltd.
Tuesday, August 3, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I placed my order on-line. 3. Exactly as described. 5. Arrived when stated and packaged very well.
Milestone Infrastructure Ltd
Tuesday, August 3, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always efficient. 2. Acceptable given the current climate.
Radford Semele Parish Council
Monday, July 26, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Understood our needs quickly and was able to give clear advice on how to proceed. 2. On time as expected and helpful delivery. 3. Good quality and robust - previous units have lasted well. 5. Very good experience from start to delivery.
Warrington Borough Council
Tuesday, July 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Speech and Language Therapy Department. Birmingham Heartlands Hospital
Tuesday, July 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bourne Leisure
Tuesday, July 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Emailed to ask questions very quick response and pointed me to the right product despite my lack of knowledge on what I was ordering. 2. Arrived quickly.
Winchcombe Parish
Tuesday, July 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Thank you Team Glasdon. Speedy, informative and flexible.
Scotter War Memorial Playing Fields
Tuesday, July 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very quuck and efficient. 2. On time and delivered to the correct location. 3. Based on previous purchases we knew the quality would be high.
Willey Parish
Tuesday, July 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. My email said delivery in the next 5 days and it arrived next day!
Local government
Monday, May 24, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. We are informed on arrival dates and the product doesn't arrive. 2. Several delays on any specific order. 3. Products quality ok when it arrives. 5. Improvement need to be made on timescales for delivery and false promises of delivery dates with limited communication on the actual delivery day. On recent orders we are dissatisfied on overall communication and delivery times for orders.
Daysoft Limited
Friday, May 21, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Unused.
Private Individual
Sunday, May 16, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Dnh contacts
Friday, May 14, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Not applicable.
Private Individual
Friday, May 14, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Service was excellent but had to deal with different departments and correct details several times. This was probably as a result of covid situation but would be nice to deal with one person throughout. 2. The person who delivered the benches was brilliant, polite and a great sense of humour. I was only given information that delivery would be in the next 5 days and was in tescos when he called to say he was at the delivery address. Luckily I could be there quickly but more warning preferred even the day would have been helpful. Also the benches were very heavy and he had no one to help him unload. 3. Very pleased with the product. As I have said i am delighted with the benches and service, each individual I dealt with gave great service too many people involved and more information regarding delivery timing would have been helpful. However all worked out well
Manchester Safety Services Ltd
Thursday, May 13, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1.Excellent response time and detail. 2. Ahead of scheduled date. 3. No issue. 4. Good to get this to show appreciation. D*** very knowledgeable.
Veolia
Thursday, May 13, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always very quick to respond. 2. Client was happy.
St John's Church (Brockmoor)
Friday, May 7, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Bench is very good and the low maintenance is a great help.
our ladys high cumbernauld
Tuesday, May 4, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent. 2. Excellent. 3. Excellent. 4. Excellent. 5. Excellent. Very smooth transactions.
Buckland Parish
Thursday, April 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Always polite and helpful. 3. Robust items.
Tarmac
Thursday, April 29, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
HB Building Services Ltd
Wednesday, April 28, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Roroma Ltd
Wednesday, April 28, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 2. On time and in good condition. 3. Good Quality Bin. 5. Very good and helpful.
Roxwell Parish Council
Wednesday, April 28, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
little Glemham parish council
Monday, April 26, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
HTS (PROPERTY & ENVIRONMENT) LTD
Friday, April 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Emailed order across, but it was dealt with efficiently and received confirmation back. 2. Fast Delivery. 4. Haven't discussed order. 5. Very professional and prompt service.
Woodham Mortimer with Hazeleigh Village Hall
Thursday, April 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful and very polite. 5. Helpful and efficient.
ROBINSONS TRANSPORT LTD
Wednesday, April 21, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Excellent! Fast delivery. Promised to deliver within 5 days, got delivery within 2 days. Perfect. Highly satisfied with the services. Thank you
Heanton Punchardon Parish Council
Wednesday, April 21, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We are grateful for the friendly, efficient contacts with Glasdon particularly during the difficult times during Covid 19. The help and understanding is greatly appreciated. The products have been well received and commented on by Parish Councillors, members of the public and Council staff in adjoining Parishes.
Private Individual
Wednesday, April 21, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I have never ordered on line before and found your staff very helpful. The product was of excellent quality, just what I ordered, delivery was polite and efficient. The memorial plaque brilliant, engraving delightful. I am now looking to gain permission to put a memorial bench in my local churchyard and when I get permission I will suggest Glasdon as the people to go to for a high quality bench made of recyclable materials and finished to an excellent standard. Many thanks
NHS
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very efficient. 2. Very efficient. 3. No issues to report. Very efficient service throughout
Veolia
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Veolia
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient and quick respoces. 2. Much quicker than anticipated. 3. As expected. 5. Perfect. Great communication from start to finish.
Lesnes Abbey Woods Lodge (Bexley Council
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I was very impressed with the quality of the product. The service from putting the order in through to delivery was excellent. Would highly recommend Glasdon to other colleagues - thank you.
Duror Community Council
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Just as I clicked to place the order I noticed that the delivery price had been increased substantially (and unnecessarily) because of our location. I phoned your office and, although the order had already gone through, your rep said that she would see what she could do. She later phoned and said that she had used a different carrier, delivery would be as originally quoted and that she would send a refund which she did. Brilliant! Well done. It would be good to think that my commendation would be communicated to your excellent representative.
GRAHAM & BROWN LTD
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. FAST DELIVERY.
BRUCOM DISTRIBUTION LIMITED
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. From K**** to D**** & S**** - perfect. 2. Delivery was on my terms, on a day that our factory was open. Your drivers clearly travel all over the country and we were a stop south just off the M6. 3. You wouldn't believe how happy this bin has made me, not just the amazing colour (orange) and sturdy design but the fact that I can get our factory to recycle all our plastic bags. Winner 4. Didn't need any after sales, but I'm sure it would have been perfect. This type of bin needs to be promoted across all factories as we receive 90% of our parts in plastic bags that on the whole are in branded bags and get cut open, therefore un-re-useable. Let's get the factory nation recycling their plastic bags.
AVBC
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. overtight shrink wrap crushing bin liners. reduce tension on shrink wrap to prevent liners being warped
Overton Parish Council
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Dealing with Glasdon staff was easy and efficient. 4. Not had to use after-sales service yet.
Highland Council
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
CLEANING FACILITY SERVICES
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. K***** was very helpful as I had quite a few questions regarding the order from our client. 2. Again K***** help with invaluable the client wanted in for a certain day, at first you could not achieve this but she moved things around so that the order could be delivered on time, this was much appreciated. 3. The client was very happy with the product and ordered additional items.
Roydon parish Council
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very happy with the service and very quick and efficient delivery. Many thanks.
Private Individual
Tuesday, April 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very pleasant and easy to deal with. 2. All very good. 3. Very good product. All very good.
Newcastle City Council
Monday, March 15, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ruddick Landscape Services
Saturday, March 13, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. This was due to covid I feel but normally 5. 2. This was due to the length of time normally 5. 3. You can not fault your product.
Wythall Community Association
Saturday, March 13, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
We paid by bank transfer which was missed by your office staff so a statement was sent out.It was rectified immediately I queried it.
Pawprints PEt Boarding
Saturday, March 13, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Longshore Solutions
Saturday, March 13, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ponteland Town Council
Friday, March 12, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We use Glasdon for all of our litter bins, delivery is quick and customer service is very good.
South Lanarkshire Council
Friday, March 12, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Rochdale Borough Council
Friday, March 12, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. An item was missed off the order. After a telephone conversation the matter was rectified.
Erringden Parish Council
Friday, March 5, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Very prompt with a courtesy call from the driver to advise its arrival.
Halsnead Park Ltd
Wednesday, March 3, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Good service, good to talk to.
D & G
Wednesday, March 3, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
VEOLIA
Tuesday, March 2, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Would prefer to speak to someone over the telephone.
Torbay and south devon nhs foundation trust
Tuesday, March 2, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Betsi Cadwaladr University Health Board
Tuesday, March 2, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Plymout City Council
Tuesday, March 2, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very easy to order. Being able to see what it would look like at the time of ordering helped with what was needed to include on the stamp 2. Very quick and efficient. Packed well to avoid damage. 3. Will definitely order again. 4. Not needed.
Services International Limited
Tuesday, March 2, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
We ordered during a difficult time - covid restrictions - and despite this the sales team were incredibly helpful. We are currently sending out information to our clients and are optimistic that the 30L shredding bins will fill a niche in our business.
Resource Efficient Solutions
Tuesday, March 2, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Hull University Teaching Hospitals NHS Trust
Monday, March 1, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Petrol Sign
Monday, March 1, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Next Day delivery would be great but obviously not possible :-)
Barmby Moor Parish Council
Monday, March 1, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Whitchurch and Ganarew Parish Council
Tuesday, February 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Always a good friendly professional company and people to deal with. Always our choice to do business with good quality goods and value for money prices
Boddington Parish Council
Tuesday, February 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Some delays due to covid but no serious impact. 3. Too soon to comment. 4. Not used.
HIGHWORTH TOWN COUNCIL
Tuesday, February 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Haverfordwest Town Council
Tuesday, February 23, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful and thorough 2. Very prompt delivery 3. Exactly what we ordered 5. Always very helpful thank you
Brightstar Hospitality
Monday, February 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Yeovil Town Council
Monday, February 22, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Would have been useful to know that the driver was on his way - especially at the moment as we have skeleton staff so there is a chance there may have been no-one to receive the order.
Private Individual
Saturday, February 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very happy with communication and personal touch.Thankyou so much xx
Scotland's Bravest Manufacturing Company
Saturday, February 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Glasdon always supply excellent support from enquiry through to delivery of quality products.
Private Individual
Saturday, February 20, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
At such a difficult time for your Company, and for me personally, you provided me with a service second to none, carrying out all my instructions to the letter.
NBC
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
After sales issue sorted straight away.
perth and kinross council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Every time I call or use the on line chat facility the service is great, no probs.
Rushmoor Borough Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Extremely helpful and friendly. 2. Arrived in good time and the delivery guy as excellent. 5. Would use them again as the service and quality was top-notch.
Osbournby Parish Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful and knew what she was talking about. 3. Was for a broken lock on a litter bin and everything worked well. 5. Very satisfied. Good value for money. Very satisfied with the service, no areas for improvement as far as I am concerned. Thank you
Kier Highways
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Impact Support Solutions
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Overall, really good communication over my order. Delivered on time & no issues from my customer
Rufford Abbey
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Julie Pole / Jubilee Park
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Attention was very quick, clear and highly recommended. 2. Delivery details were clear straight forward and efficient. 3. Yet to be put in situ in the park but delighted with product. 5. Thank you for your service.
Boughey Dist. ltd
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not needed to use after sales as yet.
Wangfod with Henham Parish Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I have used your company for several purchases for this Parish Council and others I am Clerk to and have always found the service and products very good. Thank you.
GB Terminals (Northern) Ltd
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Had to source a few parts from yourselves and every time I have had fantastic customer service. Easily set up an account from the first order. Each order has been delivered to the stated time and day that you have informed me. Feels like a very professional and well organized business.Thank you for all your help.
Gravesham Borough Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Received a barrage of different statements and version of the invoices which got a bit confusing!
Walpole Cross Keys Parish Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful and came up with several product recommendations. 5. Not yet had to use them.
Department of infrastructure
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Beccles Town Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Witherley Memorial Playing Field
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very good products, prices and service!
West Mersea Town Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
All good and delivered as promised and good as expected.
Dalton Arms
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Beckermet with Thornhill Parish Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great, got a small discount agreed so 2 benches came close to our budget. 2. Very good as delivery address was different to billing address. 3. Perfect match for our previous bench.
Bay Tree Landscapes Ltd
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Easy to order and excellent sales detail on the stock ordered. 2. Met on time at the correct location to unload and a very helpful delivery driver. Much appreciated. 3. Benches where of good quality with easy instructions to install. 5. Easy purchase from start to finish.
St-Albans Catholic High School
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Laceby Parish Council
Friday, February 19, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Vale of Glamorgan Council
Monday, January 11, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very satisfied, your sales office were very quick in responding to my query.
NSE
Wednesday, January 6, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very smooth. 2. V good.
South Lanarkshire Council
Wednesday, January 6, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
BCR Restaurants Limited T/A McDonalds Shrewsbury Meole Brace
Wednesday, January 6, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very friendly and helpful.
Steeple Barton Parish Council
Wednesday, January 6, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Wednesday, January 6, 2021
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Excellent delivery driver who delivered bench in difficult area. Also very sympathetic and understanding. Please pass on our thanks. 3. Top quality bench. Hope it weathers well. 5. Some slight confusion between invoice, payment and starting production. Not clear as a non commercial customer what process was and needed to ring up to check whereas I thought representative of Glasdon would have contacted me. Perhaps be clearer on process and next steps for non-commercial customers?
Northern Ireland Childrens Hospice
Monday, December 21, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. Normal waste bins not very suitable for the catering environment.
Westminster Properties
Tuesday, December 15, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Harthill with Woodall Parish Council
Tuesday, December 15, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Only issue I have found with Glasdon is during Covid - difficulty ringing the person you were last speaking to.
EKC Group
Tuesday, December 15, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. lots of duplication on ordering which required to keep being checked. 2. Fully informed of progress on delivery with dates etc. 3. Good quality product. 4. To early to state yet.
Paragon Customer Communications
Monday, December 14, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great Service. 2. Prompt delivery. 3. Great Quality.
Wyre Forest District Council
Monday, December 14, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Thanet District Council
Monday, December 14, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Fast reliable service, good quality workmanship, prompt and reliable
LENMARK CONSTRUCTION
Monday, December 14, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Durham County Council
Monday, December 14, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1.they respond very quickly regarding information requested 2. all deliveries have been received within good time period. 3. we have no experience of any faulty goods and all items used appear to be in good condition. 4. have not really been involved with them. 5. Very professional.
Quadring Parish Council
Tuesday, December 8, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Killis Ltd
Tuesday, December 8, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Difficult to contact 2. Lead time OK. Covid-19 is no longer a valid reason for poor contact.
Scottish Canals
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
W & N Adams Ltd
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Mitie Waste & Environmental
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Don't always get informed of who is dealing with your order. 2. Can't speak for all sites as deliveries have not happened on the majority of sites yet. 5. As mentioned earlier it would be good if someone responds to say the order has been made and then again. when it gets sent out - confirming the exact date for delivery would be even better rather than the next 5 days.
Neilston F.C.
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful and friendly, especially during this pandemic. 2. Too prompt, didnt expect order to arrive so quickly, well done. 3. Very much so, would recommend to other football teams that we play against. 4. Have not had any thing from them. 5. Great service. from in intial enquiry to delivery.
Durham County Council (Business Durham)
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful via on-line chat service. 2. The order was delivered extremely quickly to ensure we met our spending deadlines. 3. Very good quality bins for internal and external use. 5. Very quick process from start to finish.
Wyre Council
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Marlborough Town Council
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. extremely helpful with any enquiries staff have a fantastic knowledge of the product range that you offer. 2. my last delivery was on a large lorry access into our depot is restricted so had to transfer the delivery on to one of our vehicles on the side of the road to take the delivery into our depot 3. fantastic products extremely robust. 4. staff are always a pleasure to speak to over the phone or on line. 5. fantastic
Llangennech Community Council
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. None. 2. None 3. The Order was for a plastic litter bin which had been described as very robust. The flexibility in the sides of the unit suggests that the robustness of the item was somewhat exaggerated. Had to refer to the internet to find out how to open the bin as the instructions were inside. 4. None 5. None
Arundel Surgery Community Association
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Covid made things a bit difficult but everyone was helpful. 2. It turned up without calling me so I should give a 4 but it felt childish 3. Brilliant
Jones Lighting
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very good response and helpful. 2. My last order was misplaced and did not arrive on time 4. J*** was proactive and kept me informed on my order status The Web-based service has been excellent
Tivoli Group Ltd
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. D***** was my main point of contact she handled my requests and managed the comms and process very efficiently. 5. Very satisfied very efficient team Great service start to finish D***** was very helpful and efficient thanks.
Mason Street Furniture LTD
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Keyworth Charity Allotments
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. Family are absolutely delighted with the quality of the seat.
Cotton End Parish Council
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Wittersham Parish Council
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I do like the 'chat' facility.
Sulgrave Village Shop
Monday, December 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Shap Parish Council
Monday, November 23, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not had to use this. 5. Especially during lockdown.
Scotmid
Saturday, November 21, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ancaster Parish Council
Friday, November 20, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Always polite, always helpful. Would recommend
Roade Parish Council
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. They were very knowledgeable and advised that I may need brackets to fit the bin to a post. 2. Delivery took a little longer than I expected, but we weren't in a rush for it.
Tarmac
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always kept up to date with the processing of our orders and if there are any problems the sales office let us know immediately. 2. Always given a delivery date and drivers are courteous. 4. Don't usually have issues after sales, but on the rare occaison something has arisen it has with dealt with quickly. Always a pleasure to do business with Glasdon's, straightforward transactions with (usually) no hiccups
HC Controls Ltd
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Chiswick & Bedford Park Preparatory School
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful. 2. Arrived quickly and in good condition. 3. Seems sturdy and well made.
Slemish College
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Regular contact to make sure we were getting what we needed.
Fife College
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I've used Glasdon on several occasions and always found the service to be good and I have always been pleased with the products ordered and delivered. Communication has always been good and the overall service is good.
Tarmac
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
At this present time with the covid very satisfied.
Liverpool Street Scence Services Ltd
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Some time we have to chase our orders. 3. Never had any problems with your kit.
Broad Oak Garage
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Easy to use and helpful. 2. Fast delivery. 4. Not required. 5. Will definitely use again.
Birchwood high school
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Friends of Purston Park Community Group
Thursday, November 19, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
LR & JA Allen
Wednesday, October 28, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
No problems with ordering or delivery
Wakefield Council
Monday, October 26, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
CLEANING FACILITY SERVICES
Monday, October 26, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Always very helpful with any requests for quotations and answer any queries very satisfactory. A very proactive team which is always a bonus when you are working with clients and need action quickly. 2. Only suggestion is that when the order is dispatched we have an email to confirm so that we can notify our client that the delivery is on it's way. This would be very helpful as currently I have to ring in to find this information out. 3. I have never received a complaint from any of our client that we have ordered for.
Powys County Council
Monday, October 26, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Birmingham City Coouncil
Monday, October 26, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. No issues. 2. Excellent. 3. Excellent. 4. Excellent. 5. I had to wait quite a long time for the order to be processed.
Uphill Village Society
Saturday, October 24, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Calor
Friday, October 23, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Covid interuption. 2. Covid interuption. 3. Good quality. 5. Good service, unfortunately disrupted due to Coronavirus pandemic.
Newhouse Academy
Friday, October 23, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Nice and smooth. 2. No problems. 3. Good Product. 5. Very efficient
Survive
Friday, October 23, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Very quick. 3. One can was missing a nozzle. 5. I would have liked an invoice for our records rather than having to use a screenshot of the payment.
Ysgol Syr Hugh Owen
Friday, October 23, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Chalfont St Peter Parish Council
Friday, October 23, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Overall, very helpful, with quick responses and invoiced promptly. Thank you
GWR
Friday, October 23, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very quick and efficient service, Many Thanks
Mason Street Furniture LTD
Thursday, October 22, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Online chat on website isn't very reliable. The only small issue is the time taken to get quotes back. If the quotes are received quicker we can place the order and minimise the delivery times.
MKM Crewe
Thursday, October 22, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Carleton-in-Craven Parish Council
Thursday, October 22, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Thursday, October 22, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. I was not given any notice of delivery date (having checked my email each evening), received email at gone 5am (& therefore did not see it) telling me delivery would be happening that day, had just left for work when I got a call from delivery driver telling me he was outside my house @ 8am. 4. I am only being asked now some 3 months after delivery. I appreciate the difficulties with the current pandemic, that said the whole process from me initially enquiringly about my order to receiving this questionnaire has taken over 7 months.
Little Abington Parish Council
Friday, March 13, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I ordered on line. 5. Prompt delivery. No queries. We have purchased many items from Glasdon over the years. Always highly satisfied with customer support and administration of our orders.
Beer 2014 Group
Tuesday, March 10, 2020
1. Initial order satisfaction:
2. Delivery: N/A
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. The driver was very helpful. 3. Extremely high quality. 4. No follow-up has been necessary to date. 5. A very smooth process, including confirmation of the memorial plaque inscription. Very please with the whole process, and am about to order another Lowther bench, which will be our seventh! (The benches seem a lot heavier than the 75kg specified in the brochure!) I will certainly recommend Glasdon to others in the future. Thanks for your help with the order.
Dyserth Environmental Group
Sunday, March 8, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Haven't needed to contact you because all is well.
Bedford School
Friday, March 6, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Willis Insurance & Risk Management
Friday, March 6, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Torry Community Group
Friday, March 6, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Only 1 person with delivery. My husband who has bad back had to unload with your driver. Also asked for a delivery date prior to arrival, didn't happen, bench just showed up. 4. What after sales service? 5. A third party was paying for bench on our behalf. We asked you to notify us when paid. Didn't happen. When we called, you said it hadn't been paid when in fact it had been paid 2 to 3 months earlier and you had allocated to wrong account. Embarrassing for us to chase our funder when that had alreaday paid. Good product. Girls taking details for the order good. Payment allocation poor. Communication poor, delivery product far too heavy for 1 man. Must contradict HSE rules on lifting.
Bradfords Building Supplies
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service: N/A
5. Overall satisfaction:
Irvine Grenson
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Imperial College London
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very happy with the service received. 2. Good communicatoin with driver. 3. No issues so far.
Gwynedd Council
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery: N/A
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Happy with the service and products.
Elsea Park Community Trust
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Always a great experience, whether talking to the sales team on the phone or via online chat. 2. Our purchases have always arrived before the expected delivery date, and the lead time when ordering from Glasdon is significantly shorter that of our previous suppliers. 3. The quality is surperb. 5. Our orders have always been handled very smoothly. We've only placed two orders to date, but Glasdon have swifly become our preferred supplier of litter bins.
INTU
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Eastham Parish Council
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
East Beckham Produce
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Saddington Parish Meeting
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. I was not pre-notified that the delivery was coming on the day it did, so it was fortunate that someone happened to be at home to receive the order.
Fenny Compton Parish Council
Wednesday, March 4, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Great service, very quick to respond. Really easy company to deal with, wish there were more like you.
National Grid
Thursday, February 27, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
St Lukes Primary School
Thursday, February 27, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
National Trust for Scotland Newhailes House & Gardens
Tuesday, February 25, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s): N/A
4. After-sales service: N/A
5. Overall satisfaction:
The process was very straightforward and we had no issues at all.
Trafalgar House
Monday, February 24, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. No follow up enquiry. All very good. Just a nicety - but a quick call to confirm all was in order and is there anything else we can do... Would have got you 10/10!!
Bottomline Technologies
Monday, February 24, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Network Rail (High Speed) Ltd
Monday, February 24, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Select Environmental Services Ltd
Monday, February 24, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
DSK Engineering Services (Midlands) Ltd
Monday, February 24, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Monday, February 10, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
We were not given enough notice of delivery. 14 hours was not long enough to sort things out at our end.
Great Yarmouth Borough Council
Friday, February 7, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. The last order some locks were not delivered. A call to A*** S***** recitified this situation as the locks duly arrived a few days later. Your Sales Representative Adam Somers keeps in regular contact and will inform me of any offers you have. He usually visits every few months and has demonstrated new products to me in the past.
FES FM Ltd
Wednesday, February 5, 2020
1. Initial order satisfaction:
2. Delivery: N/A
3. Quality of product(s): N/A
4. After-sales service: N/A
5. Overall satisfaction:
5. So far, so good. J** G****** has been very helpful.
Red Funel
Wednesday, February 5, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The only issues I have is high price of your products. They are of great quality but in comparison to other suppliers they are not always the best value for money offer.
Private Individual
Wednesday, February 5, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very happy with the seat. 2. The delivery guys were really helpful. 3. Delighted.
City & County of Swansea - Bereavement Services
Wednesday, February 5, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient and concise ordering system. 2. Arrived when advised. 3. Very tough and perfect for our requirements. 5. Very good. Love dealing with Glasdon, always a human to interact with, which is very important for any queries.
Growth Co
Wednesday, February 5, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Wakefield Grammar School
Wednesday, February 5, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Islington Council
Friday, January 31, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Veolia
Thursday, January 30, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always quick responses and great support. J** is always quick to respond and supportive when needed, the processing team are also helpful and really responsive.
Fairmont Hotels St Andrews
Tuesday, January 28, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. From start to finish, everyone is very helpful and transactions are handled seemlesly. 3. Some of the best products on the market. 4. Great customer service. 5. As above. Sales rep I*** M**** is great, so is Shelley the Office Manager, extremely helpful team that knows what the customer needs, not what they want to sell you!
South Lanarkshire Council
Tuesday, January 28, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Delivery was quick.
Ross Contractors
Tuesday, January 28, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Eastridings Gov
Tuesday, January 28, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very helpful on phone with order. Order arrived quickly 5*
The Nest Productions Ltd
Tuesday, January 28, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Carterton Town Council
Tuesday, January 14, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Edrom Newton Steading Owners Group
Monday, January 13, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Packaging was lacking on the first bollard but greatly improved on the replacement. 3. Replacement bollard lacked new instruction sheet as the design had changed. 4. Replacement bollard deispatched promptly with greatly improved packaging. Special mention for S****** P******* in customer service for her understanding and willingness to help resolve our issue.
St Wenn Prish Council
Monday, January 13, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Fife College
Monday, January 13, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
UHS NHS FT
Monday, January 13, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Tick Solutions Ltd
Monday, January 13, 2020
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Principle Cleaning
Monday, December 16, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Orders take long time to be delivered. 4. I've never been contact from any member of the sales team about product. The last order I made was wrong (the binds delivered with flat lids) 5. In general the sales team is friendly. Many thanks for sending us this survey. In general, I'm happy with the sales team service, the only problem is the delivery time take so long for small orders.
Burnley Borough Council, Green Spaces & Amenities
Thursday, December 12, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Everythink ok.
Private Individual
Thursday, December 12, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5. Very satisfied. The bench is lovely and very comfortable with no hard edges. Easy to keep clean without special maintenance. Thank you for helping me to achieve my late wife's wishes.
Dacorum Borough Council Bereavement Services
Thursday, December 12, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fairlands Community Association
Thursday, December 12, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Delivered on time and at quoted price.
Chittlehampton Parish Council
Thursday, December 12, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
J T Mackley & Co Ltd
Wednesday, December 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
London Borough of Sutton
Wednesday, December 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
BT Openworld
Wednesday, December 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
S Johnston Joiners & Building Contractors
Wednesday, December 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
EON Energy
Wednesday, December 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The Mall Cribbs Causeway
Wednesday, December 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Very good quality, on all products I've purchased. 4. You email regularly.
Midhurst Womens Institute
Monday, December 9, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Just brilliant. 2. Amazing. Arrived early. 3. Super. 4. Didn't need it as everything was perfect. 5. Just cannot believe how wonderful this experience was. So easy and so friendly and helpful guiding me through the whole process. I can't really add much the whole experience was superb. Thank you.
Fine Tubes
Thursday, December 5, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Not required.
Wilsford Parish Council
Thursday, December 5, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I am also clerk to Ancaster Parish Council and Silk Willoughby Parish Council and always had first class service.
The Whiteley Homes Trust
Wednesday, December 4, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ernest Scott
Wednesday, December 4, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
All credit to you for a first rate service to this very satisfied cutomer, first rate from beginning to end.
Llangennech Community Council
Wednesday, December 4, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Helpful. 2. Apparently not all parts were available for manufacture leading to an unreasonable delay in supply.
Aston Parish Council
Wednesday, December 4, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Never dealt with one. Just sent an order by post. 4. Never needed any. Please ignore numbers 3 in question1 and 4. The questions were not relevant to us and the designer of this form.
Keyline Builders Merchants
Friday, November 22, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
All by email corresponedence, quick & responsive.
Empire Cinemas - Cyldebank
Friday, November 22, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
J Shevlin Limited
Monday, November 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very easy, good sales representative on the telephone also. 2. All as arranged. Very pleased. We will definitely be using Glasdon again.
Witchford Parish Council/Playing Fields Ass/Social Club
Friday, November 8, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Good to have advance notice of delivery. 3. Only once had a problem with a component which was immediately rectified. The drivers are a major asset; always enthusiastic and helpful.
St Albans City & District Council
Friday, November 8, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Torbay and South Devon Foundation Trust
Friday, November 8, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J**** very helpful with my constant emails. 2. ETA would have been good so can ensure our delivery does not get lost or delivered to wrong location which does often happen on such large site. 3. V.good. Recommend domestic/recyclig bin. Yet to try new external hoping to win a bid.
Network Rail Infrastructure
Friday, November 8, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Good communication, very hepful.
NHS Lothian
Friday, November 8, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Trident Garages
Friday, November 8, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very friendly and professional great service. 2. Very fast. 3. Very. 4. When needed great service and very professional. 5. Very. Never any problems when I have asked for help and very understanding. Overall very satisfied thank you.
Aberdeen City Council
Tuesday, November 5, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Randwick & Westrip Parish Council
Saturday, November 2, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. The delivery driver for the picnic table was especially helpful.
Royal Commission on the Ancient & Historical Monumets of Wales
Friday, November 1, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, November 1, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I used live chat to enquire about the items, the order was taken via live chat and payment made via telephone. Great customer service all round.
Newport Parish Council
Thursday, October 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The George Veterinary Group
Thursday, October 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Helpful and efficient. Have now ordered on a few occasions and always satisfied with customer service an dispatch of product (and notifications).
Copd Stracathro
Thursday, October 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Very very good.
Dundee City Council
Thursday, October 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Excellent service from helping me to know what I was trying to order (new nexus apertures) through to the delivery and explaining how to swap them over.
Sparkle Cleaning & Maintenance Services LTD
Thursday, October 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Fife Council
Thursday, October 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Strongbrew
Thursday, October 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. 2 & 5 seat good but fixing bolts were of a very poor quality. 4. Did not experience any. As above with regards to fixings.
Leicester City Council
Tuesday, October 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Good products, good service. Always dealt with efficiently.
University of Chester
Tuesday, October 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Quick and easy order once again. M***** is always very quick to get a quote back to me and the communciation is always excellent.
Torridge District Council
Tuesday, October 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ringway Wiltshire
Tuesday, October 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. J**** is a credit to your company.
Ipswich Borough Council
Tuesday, October 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Halewood Academy
Tuesday, October 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Welford Parish Council
Tuesday, October 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very easy process for ordering. 2. Notification of delivery date was very helpful. 3. As expected and easy to install. 5. Prompt email and a contact name if there were any questions I had.
Private Individual
Monday, October 7, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Kings College London
Thursday, October 3, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Could have been quicker and an update on delivery would be appreciated.
Our Response: A note has been added to the customers account to arrange a specific date for future orders. The customer has also been advised.
Castle Caereinion Community Council
Tuesday, October 1, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I would definitely recommend your company (and have done so), we will be back next year!
West Mersea Town Council
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
London Borough of Barking & Dagenham
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. It was delivered earlier than said to a private house, but luckily it didn't cause a problem. Very helpful with suggestions.
Lawshall Parish Council
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
SWTRA
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Integra Property Management Ltd
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Web site was a little confusing.
Private Individual
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1
Weston Parish Council
Monday, September 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Filey Library
Thursday, September 26, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. The sponsors of the bench very happy.
Street Cleaning Guildford Borough Council
Tuesday, September 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Given estimate of delivery days after I emailed. 3. Not had them long enough to tell yet. 4. Not heard anything yet.
City of York Council
Monday, September 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Veolia
Monday, September 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Slow communication. 2. A little longer than expected. Communication was slow but happy otherwise.
Activate Learning
Monday, September 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The lady I spoke with was exceptionally helpful. 2. Order arrived on the arranged delivery date with no issues.
Mildenhall High Town Council
Monday, September 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Cormac
Monday, September 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Odeon Cinema, Harrogate
Monday, September 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The whole process from quote to delivery was excellent, staff very helpful and speedy.
Friends of Whitclifffe Common, Ludlow
Monday, September 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
LSK Supplies
Friday, September 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Weston Mill Cemetery
Friday, September 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hove Park Sixth Form
Thursday, September 19, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very happy with the telephone calls and email exchanges we had with your company, enabling us to secure an order at a great price. 2. All units arrived safely, in good time and packed securely to avoid damage in transit. 3. The litter bins we ordered are great for our Sixth Form common room and the colour makes them visible to encourage students not to forget to clear up after themselves! 4. We have had no cause to contact for after sales service. 5. We would definitely use your company again and recommend to others.
Sodexo
Thursday, September 19, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Skanska UK
Thursday, September 19, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Tain Task Force
Wednesday, September 18, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Couldn't always get the person I had been speaking to before, but all were helpful. 4. N/A
ISS Facility Services
Wednesday, September 18, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I have direct contact with the manager in charge of my area. The team on the helpdesk are also very helpful and polite. They respond to requests on a promptly manner and are always willing to help resolve any issues or queries we may have.
Lenham Parish Council
Tuesday, September 17, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Always friendly and informative about available products and the best options for our requirements, re-bins etc. 2. Top class, delivery always on time. 3. Unbeaten quality and style, withstands regular long term usage. 4. Excellent, always helpful advise available. 5. Perfect from ordering to delivery. I have been dealing with Glasdon for nine years and always recommend the company to other Clerks as I can verify both the service and quality of the products. Keep up the good work!
Slip End Community Projects Group
Tuesday, September 10, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Brilliant, very helpful, nothing was too much trouble, pleasure to deal with. 2. Very very nice chap, chatty, helpful. 3. Bins were brilliant but we noticed the bottom bracket that sits on the ground wasn't drilled for the bolts and we had to drill it ourselves, pre-drilled holes would have been better. 5. Brilliant in all aspects. Would recommend Glasdon to anyone.
Our Response: An apology was given as a template was not supplied as standard. Customer was extremely happy after speaking to SJF.
Walton Parish Council
Thursday, September 5, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Not really applicable.
Liverpool Jewish Housing Association
Wednesday, September 4, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Great product delivered on time with the minimum of fuss.
Links Primary School
Wednesday, September 4, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Great communication, lovely manner and helpful advice. 2. Very quick delivery. Very friendly drivers. 3. We love them. Sturdy, good quality and attractive.
Private Individual
Wednesday, September 4, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
East Riding of Yorkshire Council
Monday, September 2, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hodnet Parish Council
Monday, September 2, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Friends of Highfield Park, Blackpool
Tuesday, August 27, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. It came very promptly. Thank you to your staff for their help with us placing this order.
Friends of Turriff Cemetery
Thursday, August 22, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Mull & Iona Community Trust
Wednesday, August 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I** was very good at getting back with queries. 2. Island location, meant we got a huge quote for delivery, we were able to get delivery much cheaper. 3. 28 x Nexus 240's - delighted with them, good quality, robust, we would have liked them to weigh more and more info on them would have been good. 4. Really good, as the pins for securing were sent quickly.
John Sandison Beeches Aberdeen
Wednesday, August 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Everything good. 2. None. 3. Quality very good. 4. Not required. 5. Good. Everything was handled very efficiently.
Vale of Glamorgan Council
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent service by Sales Representative. 2. Received goods within a few days. 4. Any problems I've had are always sorted out very quickly without any quibble.
Brympton Parish Council
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Stirling Council
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
J W D Rainwater
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. First Class. 2. Forgot the key. 3. Brilliant. 4. Not used yet. 5. Very professional.
Volker Highways
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Dowhigh Limited
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Always very good. 5. Always very good.
Calmac Ferries Ltd
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. The item was not in stock and took some time to arrive. Very please with both items. Just delivery time was not great.
M H Industrial Ltd
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Cherwell
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Quadring Parish Council
Tuesday, August 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
No problems at all.
Newcastle City Council
Wednesday, July 31, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. After sales service by A***** B****** was excellent. She resolved a problem really quickly and to my satisfaction and I would be very happy to deal with her again. Superb customer satisfaction.
Ringway (Wiltshire)
Thursday, July 18, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J**** is a very good rep for the company. 4. If I ever have any problems they are dealt with promptly. We have been using Glasdon on our contract for the last few years and have always had great service. Thank you
Private Individual
Monday, July 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Welcome Break
Monday, July 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. S****** in the Customer Services was very helpful. 2. All on site and delivered. 4. No involvement. 5. No issues. S****** was very helpful and supported the changes to my orders which was appreciated.
Kitchen Civils Ltd
Monday, July 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Halton Borough Council
Monday, July 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. From start to delivery all excellent. Contact with S***** W*** who helped with product and after sale with J**** L** all very helpful.
Private Individual
Monday, July 15, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Pencoed Town Council
Tuesday, June 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Nortech Services Ltd
Tuesday, June 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Wivelsfield Village Hall
Tuesday, June 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Delivered with care. 4.None needed. Nothing to add.
Container Components Europe Ltd
Tuesday, June 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1st Class service start to finish.
St Albans City & District Council
Tuesday, June 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Staff are always really friendly and helpful. It makes it really easy to order memorial benches through Glasdon.
Knightmaster Gardening Ltd
Tuesday, June 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very approachable. 2. Prompt and early delivery. 3. Exactly as ordered. 4. Very good. 5. Would certainly use again. First class product and service.
Amalga Ltd
Tuesday, June 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The product is great and as described, the customer service team (contacted twice) were very helpful. Only downside was the delivery as on the invoice sent about 3 days after order was placed it said delivery method 'Overnight' however didn't arrive for almost 2 weeks (10 working days). This should be more transparant when placing the order. Other than that can't fault.
Holt Parish Council
Tuesday, June 11, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Order completed, delivered and quality meets all expectations.
Audlem Parish Council
Monday, June 10, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Smooth ordering and delivery. Thanks for being ace to deal with!
Kite Hill Farm Caravan & Camping Park
Friday, June 7, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very easy to deal with, ordered bicycle shelter and arrived on the date promised. Would definitely use again.
One Stop Waste Solutions Ltd
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I*** is brilliant. Very attentive and makes sure everything is right first time. 2. Could be quicker. 3. Top quality product. 4.Very good. 5. Overall impressed.
BUNZL CHS
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
TGP Cymru
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J**** T******* was very prompt in replying to my query about an invoice we hadn't received. She was polite and helpful. 4. Prompt service, everything was dealt with smoothly.
Oak Healthy Living Centre
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Network Homes Ltd
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very professional and polite service. 2. The delivery driver was really helpful and accommodating with our request to take back the pallet. 3. Everyone loves them and we will be ordering more of them. 5. All people I dealt with were very good and professional. Well done guys and this is how you win customers.
Sandy Town Council
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Reigate & Banstead Borough Council
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Good service. Thanks.
Private Individual
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Manit Contractors
Thursday, June 6, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Ordered 16 Manchester bollard, paid upfront and to find out 2 weeks later they were sold to me out of stock and the lead time was much more than expected. 2. Wrong order delivered, had to wait until the next day for the correct delivery to arrive. 4. It was a while hearing back for the lead time but the team were helpful when they got back to me.
Kennoway Community Council
Monday, June 3, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. Not quite as sturdy as it looks in the photographs.
Flint RNLI
Tuesday, April 30, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Trieste Group
Thursday, April 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Via East Midlands Ltd
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Always quick response to price enquiries, lead times are good, very helpful friendly service. Many thanks
Spa Environmental Care Plc
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Wales & West Utilities
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fantastic web-chat to retrieve a quote with friendly and helpful customer service. Super fast delivery to four different sites of ours which I did worry would get complicated, but everything was seamless and fast. Invoices can through immediately after delivery. Thank you for your fantastic service!
Goxhill Parish Council
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Completely satisfied will all communication.
Webbs Garden Centres
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Wimborne First School
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1.Lady on the phone was extremely helpful and knowledgeable.
Private Individual
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Excellent service.
Oddfellows Brighouse Branch
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Despite arrangements with the sales team I was not given advance notice of the delivery date.
Private Individual
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Coastwatch ST Monans
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fantastic company for our donation of LIFEBUOY for our station.
Momentum Scotland
Wednesday, April 24, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, April 18, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very prompt and professionally dealt with. 2. Very satisfied. 3. Excellent quality - as we expeceted from Glasdon. 5. Very satisfied - thank you. Thank you for handling our order so professionally. Everything was spot-on. Thank you.
Spectrum Vision 21
Monday, March 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Full Sutton & Skirpenbeck Parish Council
Friday, March 22, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The Brunel Trustees (Jersey)
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J**** has already been friendly yet professional. He is a great sales person, who knows how to build a rapport with his clients which is something I like in my suppliers. 4. Did not have to use any after sales service.
A&D Carpentry & Joinery Ltd
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. No initial feedback from order. 2. Delivery date had to be chased by me several times. Had to chase to make sure order processed and to get delivery date once order was confirmed.
Spacestor
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not needed to use yet.
Via East Midlands Ltd
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Always swift replies for price enquiries, very few problems at all, one recent order arrived and was not what we expected but all resolves very quickly. Many thanks
Haddenham Parish Council
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. I haven't needed to use the after sales service. Our orders are always dealt with efficiently and professionally and delivered on time as promised.
Cambridgeshire County Council
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Over the many years dealing with T** L*** and the sales department they have all been excellent with communications, sorting of our orders and delivery.
Budock Parish Council
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful with questions regarding fixings. 4. None needed. Whole process worked well - from initial pre purchase enquiries regarding fixings to delivery.
Ringway Jacobs
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Rarebreed Ltd
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. There has been no after sales service. Additional support on a later project very good to date.
Aberdeenshire Council
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Erringden Parish Council
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
No problems at all.
Hampstead Garden Suburb Free Church
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The bench is great but it would have been good to have made it clear that brackets for fixing on concrete needed to be ordered if required - I had to do that later. However they were sent on quickly when requested. Many thanks
Sacker & Partners LLP
Thursday, March 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very responsive online chat service. Knowledgeable staff when enquiring on the speediness of a delivery. 2. My particular order was custom in places and customer went over and above to get this to me in time for a recycling project within our building. 3. Sturdy but light enough to move from location to location. 4. I've not had to contact after sales service, but I suppose if I did then it would be the same professional service received when placing an order. 5. Superb. Very straight forward once you know what you need to order. I can only applaud the online chat service as this was where all my concerns or issues with my initial order was resolved. Brilliant service and would recommend Glasdon to other users.
Select Environmental Services
Wednesday, March 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
HTS (Property & Environment) Ltd
Wednesday, March 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
North & Middle Littleton Parish Council
Wednesday, March 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hayfield Parish Council
Wednesday, March 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Build Materials UK Ltd
Wednesday, March 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Gaddesby Parish Council
Wednesday, March 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. All the sales staff I spoke to were very informative and polite. 2. Good contact throughout and delivered when stated. 3. Brilliant - as described. 4. All staff were helpful and pleasant to speak with. Brilliant - having never done anything like this before your staff made the prcedure so easy and straightforward.
Norton Parish Council
Wednesday, March 20, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Helpful. 2. Prompt delivery. 3. Always know that Glasdon products are quality.
Anderson Anderson & Brown
Friday, January 25, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Wednesday, January 23, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The Royal Borough of Kensington & Chelsea
Monday, January 21, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Good sturdy product. It was simple and straightforward to order.
Keolis Amey Docklands
Friday, January 18, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Quite a long lead time, I would have expected items.
St Bees Parish Council
Friday, January 18, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Very helpful when we needed to buy a replacement plaque. Excellent service as ever. We will be happy to use your company again and would recommend to other parish councils.
Carterton Town Council
Friday, January 18, 2019
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Walton Parish Council
Wednesday, November 28, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Cheswick Green Parish Council
Wednesday, November 28, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Downlands Community School
Tuesday, November 27, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Helpful efficient service. We have used this company before and went back to them for further supplies of bins. Prompt delivery and knowledgeable staff. I would recommend them to other people.
Swinderby Parish Council
Tuesday, November 27, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Fast & efficient processing of order and delivery.
Coolings Nurseries Ltd
Tuesday, November 27, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Smartestenergy Ltd
Tuesday, November 27, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
L*** K** was very helpful and ensured the order was as requested. She assisted and kept me informed until the order was delivered to Smartestenegery. So BIG THANK YOU to L***.
Leatherhead Tennis Club
Tuesday, November 27, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Went well. 3. Very good.
Whitchurch & Ganarew Parish Council
Tuesday, November 27, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Always good service and quality of products. Having an account with you is a good benefit for ease of ordering and payment.
Worcestershire County Council
Tuesday, November 27, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Glasdon need to realize that a lot of county councils have more than one delivery point as we cover the whole county and we get deliveries dropped off at the wrong depot etc. My only other issue is the price of your 150mm dia sign stickers for the mini-ensigns, you charge us £12.00each, we can get these for £1.20 so feel that these are a bit of a rip off.
Winchcombe Town Council
Thursday, October 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Newark Town Council
Wednesday, October 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I wasn't told the product was out of stock. If I hadn't chased delivery, I wouldn't have known that it was out of stock.
Havant Hockey Club
Wednesday, October 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Warley Cross Kennels & Cattery
Wednesday, October 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Easy order process. 2. Fast delivery and really helpful driver. 3. First class products - delighted with items. Thank you.
Permira Debt Management
Wednesday, October 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. I never knew who I was dealing with, my queries went between Laura, Lucy and Lisa. When I called I was promised someone would get back to me and no one ever did. At times it was a whole week with no response. Fortunately Samantha stepped in towards the end of my dealings with Glasdon. She was very professional and responsive.
Peterstow Parish Council
Wednesday, October 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
West Camel Parish Council
Wednesday, September 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hatfield Town Council
Tuesday, September 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Cardiff University Residences
Tuesday, September 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Solvay Solutions UK
Tuesday, September 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Haddenham Parish Council
Tuesday, September 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Plumtree Parish Council
Tuesday, September 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Nothing as usual, went very well.
HES
Tuesday, September 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Persimmon Homes South Coast
Wednesday, August 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Karcher (UK) Ltd
Wednesday, August 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. Very minor scratch on one of the three external bins we received. Glasdon staff were easy to deal with, offered good advice and pleased with the products that we have bought.
Crondall Parish Council
Wednesday, August 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Poringland Parish
Wednesday, August 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
LSHTM
Wednesday, August 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
RJS Cornwall Ltd
Wednesday, August 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Cardiff Boat Tours Ltd
Wednesday, August 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The first order took away more than 5-10 working days and I had to ring up, when it arrived it was great. Second time, product really good, the item I wanted was delayed delivery so I paid extra for the larger one which was available. Asked for urgent delivery and that was promised, however, delivery still took some 16 days from order, which was very disappointing and I received no notification before or on the delivery day until courier rang from my doorstep. My previous order from you I had a text the night before and on the day. The quality is clear, but not enough emphasis on the time it takes to get things!
Jamiesons Bakery Thurso
Wednesday, August 1, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful not passed from one dept to another as happened with a lot of firms now. 2. Right on time that was agreed driver very helpful. 3. Exactly what I wanted wish I had got them years ago. 4. Great very good company to deal with especially the problems we have in the far north of Scotland with deliveries and even wanting to supply us at all! 5. As above would order from you again and have recommended you to several people that have enquired where I purchased the picnic benches from this
Four Seasons Garden Centre
Tuesday, July 24, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Fantastic. 2. Excellent. 3. Great quality. 4. Really helpful. 5. Would definitely order again. Fantastic experience from start to finish and after as well. Thank you.
Blackpool Sixth Form
Sunday, July 22, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Clifton Primary
Thursday, July 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Thank you!
Irchester Parish Council
Wednesday, July 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful every time. 2. Lets me know when items are arriving. 3. Never had a problem with quality.
Pembrokeshire County Council
Wednesday, July 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Amey Public Services
Wednesday, July 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Croughton Playing Field & Village Hall
Wednesday, July 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. The team held delivery until contractors were on site. Very good service & products. Not the lowest price, but very good quality. We will re-order from Glasdon. Thanks!
Wittersham Parish Council
Sunday, June 24, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ordering via the 'chat' line worked wonderfully.
Aylesbury Mains Ltd
Tuesday, June 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Delivery was slow, but well packaged when it did arrive. Products are of a good quality, well packaged and easy to assemble and install. Altogether very satisfactory and good value to our clients.
Great Broughton Parish Council
Monday, June 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
"1. Quick and helpful. 2. Good communication, kept me informed and delivered to two separate sites with no problems. 3.Very satisfied, good quality and just as described. 4. Not needed any after sales services yet! 5. Very pleased. I have never ordered this sort of equipment before and the process was made very straighforward and easy. Very satisfied and would definitely use Glasdons again in the future and would recommend.
TEC Supplies Ltd
Monday, June 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Catford Wanderers Sports Club Ltd
Monday, June 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
NC&JC Construction
Monday, June 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. Specified by clients. Always helpful and respondent.
Lorne Stewart
Monday, June 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bowland Forest Higher Division Parish Council
Monday, June 18, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Loddon Parish Council
Wednesday, May 16, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. No sooner had acknowledgement email than the bins arrived at the office! Brilliant. Really delighted with the service, delivery and when there was a query we got to speak to a person almost immediately! What's not to be delighted with that.
Ancaster Parish Council
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Royal Victoria Country Park
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Ordered online, very easy site to negotiate. 3. We keep coming back for more!
W L Gore & Associates (UK) Ltd
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Potters Leisure Limited
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Like it says on the box, good products.
P R Services (Yorkshire) Ltd
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Space Solutions
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Haddenham Parish Council
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Eye Town Council
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Barkstone & Syston Parish Council
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Barton Turf & Irstead Parish Council
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Grateful thanks to the delivery driver keeping in regular contact on the day of delivery.
Copdock & Washbrook Parish Council
Tuesday, May 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very easy ordering and excellent company to deal with.
East Bergholt Parish Council
Thursday, April 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Let's Holiday
Tuesday, April 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Broomfield Parish Council
Tuesday, April 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Aberdeenshire Council
Monday, April 16, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Crawley Parish Council
Monday, April 16, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Good customer service, prompt delivery, excellent product, good value for money.
Kingsbury High School
Monday, April 16, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Broke down second time used it. Waiting on return of our gritter.
Ballyness Caravan Park
Monday, April 16, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hill Croome Parish Council
Monday, April 16, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Sturdy piece of kit that should give us long service.
Groundboss
Tuesday, February 20, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. I didn't receive any.
Public Health Wales
Tuesday, February 20, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Betsi Cadwaladr University HB
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Quick response. 2. No hassles. 3. Good quality. 4. Have met with M***** T*****. 5. Great stuff.
Berkley Re UK
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ian Macleod Distillers
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Had a problem with the size of one of the bins but this was quickly resolved and a replacement found.
John H Boston Ltd
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Efficient, knowledgable and helpful. 2. Speedy delivery as promised. 3. No complaints. 4. Non required. 5. Excellent.
Gwynedd Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The Chimneys
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Wincanton Town Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Always a first class service.
William Lambie Ltd
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful & knowledgable.
Aston Parish Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Did not use/get any/need any.
Lavant Parish Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
South Hykeham Parish Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
On the occasions I have needed to speak to anyone for previous purchases everyone has been more than helpful and the delivery has been speedy and efficient. Good well packaged but without excess packaging.
Amroth Community Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 4. Sales sent copy invoice promptly when asked.
Horncastle Town Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Dundee City Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
The Station
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Hutton Parish Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Wait time was longer than anticipated. The bin ordered was out of stock and we had to wait for delivery. Eventually had to phone to confirm order arrival and date. The bin arrived as arranged.
Shalbourne Parish Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Griptrak Midlands Limited
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Service has always been good from Glasdon.
Derbyshire Dales District Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Alben Landscapes Ltd
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 2. We always collect.
Weston Parish Council
Monday, February 19, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Easy to order. 2. It was exactly when promised. 3. Excellent, well engineered. A pleasure to do business with such a customer responsive company.
Brighton Marina Estate Management Company Ltd
Wednesday, January 17, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Tuesday, January 16, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
As you can see, I was very satisfied.
Four Seasons Garden Centre
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Extremely helpful. They told me everything that I wanted to know. 2. Extremely satisfied. 3. Product better than expected. 4. Extremely satisfied. Needed tool to put up planters and it was delivered the next day and free of charge. Fantastic. 5. Extremely satisfied. Can't fault this company in anyway. Extremely positive experience. Will recommend to other people. Thanks for your help.
St Philomenas School for Girls
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
T J Vickers
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2.Delivery driver split two bags during previous order, but I was sent a new bag to replace the lost product. 3. It's obviously good that it doesn't leave a horrible brown residue. We are a motor dealership and that obviously counts.
Feltwell Parish Council
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Mid Cheshire Grounds Maintenance Ltd
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
TECC
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
North Tawton Town Council
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Generally satisfied, but as I only work part time sometimes the deliveries are outside working hours.
National Integrated Solutions Ltd
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Broadstone Corporate Benefits Ltd
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Delivery does sometimes take a bit longer than anticipated.
M Scott
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
High Legh Parish Council
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Arncott Parish Council
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I try to buy from Glasdon whenever equipment is needed, because the system is easy and delivery quick.
Martin Commercial Properties
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. The driver was nice enough but he did not want to move the delivery far, he just wanted to drop the delivery on the pavement. He seemed to be in a hurry. 3. Very Pleased - exactly what we needed. 4. I did not use the after sales service. I was very satisfied with the whole experience of dealing with Glasdon, from my first enquiry right through to the delivery.
St Mary's Catholic Primary Blackbrook
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Carterton Town Council
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Glasgow Science Centre
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful and willing to listen to what we were looking for. 3. Pleased with the new bins. Look great with our new logo advertised on them.
Allendale Parish Council
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Mace Macro
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. J** G****** has been very helpful/supportive with initiatives. His experience and knowledge has been invaluable to us. 2. Very pleased. 3. Amazing product. 4. Very helpful when we needed to tweak our bins.
Totalis Solutions Ltd
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Iwerne Courtney & Stapleton Parish Council
Monday, January 15, 2018
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5.. Outstanding. Overall an exceptionally efficient and trouble free process - purchasing dog waste bins - both delivered in tact and well protected. Thank you
The Ferrers School
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Would recommend to others. Lovely products and helpful staff.
Barlow Parish Council
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
All excellent.
J W Crowther & Son Ltd
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Difficult to answer as I have no experience of any after sales service.
Eurotunnel
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
London Borough of Redbridge
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Rontec Watford Ltd
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Sometimes long lead times.
Old Catton Parish Council
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
M H Industrial Ltd
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Overall very satisfied with the service we received from Glasdon. Orders placed 9 times out of 10 are delivered on the dates requested. Keep up the good work. Thank you.
Little Hale Parish Council
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient online chat. 2. Arrived much quicker than expected.
Woolavington Parish Council
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient. 2. No problems.
Digby Parish Council
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. They were very helpful and friendly. 2. It arrived within the dates given. 3. I have used Glasdon bins for over 15 years.
Astley Signs Ltd
Thursday, December 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
St Oliver Plunkett's Primary School
Tuesday, November 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very quick delivery.
Cropredy Parish Council
Tuesday, November 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. I haven't scored as we haven't needed after sales.
Worthing Beach Office
Tuesday, November 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Elsenham Parish Council
Tuesday, November 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Tuesday, November 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1st class service.
Horwood Lovacot & Newton Tracey Parish Council
Tuesday, October 24, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Acivico Limited
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. Easy to use site and great that you have the live chat facility.
RSPCA Ashley Heath
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Marian Green Trustees
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Estate Management Service - Etihad Campus
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Knowledgeable and very helpful. 3. Always provide quality products. 4. Quick responses to queries. Very good company, great products and great service. We will continue to purchase from Glasdon.
TT Games Ltd
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
OpCapita
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
HID Global
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Biffa IRM
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Despite extremely tight time constraints and demands regarding service delivery, the Glasdon team pulled out all the stops and processed the order over the weekend ensuring that my client received the internal containers in time for the opening of their new offices - exceptional work from the Customer Services team to pull this off!
Warboys Parish Council
Friday, October 20, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Circadian Trust
Wednesday, September 13, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient in getting back to me and processing orders. Very satisfied with the overall service we have received to date from Glasdon, we will definitely be using you again and I will also let our other sites know about your products.
Worth Parish Council
Wednesday, September 13, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The staff were very helpful and answered my questions in a knowledgeable way.
Business And Office Cleaning Services Ltd
Tuesday, September 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Brilliant!
David Cleaning Contractors Ltd
Tuesday, September 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very happy indeed. Will use again.
Hydepark Environmental Ltd
Tuesday, September 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Can you despatch these by carrier rather than us having to wait for your next shipment? The friendly driver bumped it up to a score of 2 and not 1.
Newhall Projects Ltd C/o SHW
Tuesday, September 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. There is a 3-4 week delay as the product is out of stock. 3. Answer based on our having previously bought the same product.
Selwyns Travel Ltd
Tuesday, September 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bowgie Inn Ltd
Tuesday, September 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Great help from the sales rep J** G******. 2. Delivered ahead of schedule, no issues. 3. Great - love it. 5. Very Satisfied. Sales rep J** G****** was extremely helpful as was S******* B***** who took our order.
White Motley Parish Council
Tuesday, September 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Was not informed when it was being delivered, caused a bit of confusion as the delivery man had to try to find someone willing to accept it.
Wyre Council
Wednesday, August 30, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I always find your service is good. I have no problems recommending your products and promoting the work you do.
Udny Community Trust
Thursday, August 24, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Baltonsborough Parish Council
Tuesday, August 22, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Story Homes Ltd
Saturday, August 19, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Good reputation for quality products. 3. Not applicable.
Bosworth in Bloom
Thursday, August 17, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Looks solid enough but not in use long enough for proper assessment.
Epping Forest District Council
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Bethersden Parish Council
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
ALWAYS prompt and efficient service.
SSE Contracting
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
St Dogmaels Community Centre
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Initial contact was not clear regarding setting up an account but once order was being processed, excellent. 2. Driver could not have been more helpful. 3. Already had compliments about the disabled access picnic table. As stated above initial process was not made clear.
Digby Parish Council
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. It was delivered within the time frame specified. 4. Haven't needed any. All the staff I spoke to were very friendly and helpful.
OCS
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Always quick and efficient service when ordering goods from Glasdon. Staff always helpful with queries and sending quotes across. Excellent service all round.
Carmarthenshire County Council Highways
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Turners Hill Parish Council
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. I placed the order on-line.
Cheddar Motors Ltd
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Keniston Housing Association
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
National Trust
Wednesday, August 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Harvest Energy
Tuesday, August 1, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. D***** is always helpful. 2. A few days late but not a real issue. 3. Excellent quality. 4. Always responsive when needed. Invoice came before delivery but quickly resolved.
Snettisham Parish Council
Wednesday, July 19, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Purchasing for fitment by another organisation so haven't checked item (refqn3) - they will, and if any issues (which I don't expect!) will get back to you. Thanks for great efficiency in all our orders. Esp please thank delivery man who gave full explanation.
Friends of Turrif Cemetery
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Extremely helpful. Your delivery drivers are extremely helpful and accommodating. The only downside is they are sent alone to deliver a 75kg seat, which can be a problem if the person taking delivery can't help them lift it.
Henderson UK Property PAIF
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
J O Morris Ltd
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Good telephone handling of order by K******.
Harworth Bircotes Town Council
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent and prompt service. Would highly recommend you Glasdon.
Storage Systems (Glos) Ltd
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Delivery was delayed. 4. I haven't received any contact.
West Monkton Parish Council
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Good reliable supplier.
ScotRail
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Sorn Community Council
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Completely satisfied.
Valley Conservation Society
Wednesday, July 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Contacting your sales department promises to phone me back with information did not happen. On more than one occasion had to phone back to chase the order. 2. After payment and many phone calls it still took a long time to deliver. The delivery driver was not given the correct information that I left with your sales team. The delivery driver was very good. 4. What after-sales service. There is room for improvement with sales team.
Our Response: Upon investigation it was found that the customer did not approve the artwork for 6 weeks. The only delivery instruction we received was to deliver on a Tuesday. We attempted to deliver on a Tuesday as requested but due to a serious traffic accident could not approach the address. Delivery was made the following week.
Hingham Sports Centre
Tuesday, June 13, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Arrived within 24 hours and a very helpful and knowledgeable driver. 3. Excellent and fits with our other bins. On-line shopiing and excellent service, thank you.
Batsford Arboretum
Tuesday, June 13, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Excellent.
Manor Farm Caravan Park
Tuesday, June 13, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The lock on safety chain was missing on one, replaced very quickly. Service excellent.
St Mawgan-in-Pydar Parish Council
Tuesday, June 13, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
NHS Aryrshire & Arran
Monday, June 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Very prompt.
GCC
Monday, June 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Shap Parish Council
Monday, June 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
City of Glasgow College
Monday, June 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. M******* W******** provided excellent advice. 4. M******* W********* contacted us afterwards to check if everything was fine.
ESS
Monday, June 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful. 5. Never had a problem with Glasdon very efficient and top quality service, always 5* all the time.
Drigg & Carleton Parish Council
Monday, June 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Monday, June 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Excellent product very pleased.
Hayton Parish Council
Tuesday, May 16, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Camber Parish Council
Friday, May 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Contego Safety Solutions Ltd
Thursday, May 11, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Polite, Friendly & Competent. 3. Never received any complaints. Prompt, clear communications throughout all stages of the order process.
Bowlee Nursery R B C
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Cropredy Parish Council
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Haven't really had to use after-sales. Generally very satisfied.
Colchester Borough Council
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Didn't require any.
CAFRE Enniskillen Campus
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Overal excellent service from start to finish. Staff ideas were outstanding to suit our college needs. Products arrived as expected and ar in full swing of being used. Will deifinitely be ordering more as the students are now fully aware of the Re-cycling Policy within the college. Thank you for all your help.
Morland Parish Council
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Brickhill Parish Council
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Would recommend you to another council.
Rotherham M B C
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Morlais Trust for Nature Conservation
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. 100% satisfied with last contact but not previous one. 2. Very satisfied, helpful man who delivered. As question 1.
Collingham Parish Council
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not had any after sales service so not able to comment.
South Leverton & Sturton le Steeple Parish Council
Wednesday, May 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
All very quick and easy and product delivered when expected etc.
Starbucks Coffee Company
Thursday, April 27, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Dealt with by other departments but all feedback was good. 2. Delivery of initial prototype recycling bins was very well handled and done on the same day. 3. Appreciated the prototype nature of the bins, the only wear issues are on the cup tube holder part on the inner case. 4. Extremely pleased and special mention has to go to J**** W******* for all his support and assistance. Throughout the whole process of working with design, marketing and delivery I have only received favourable comments from colleagues involved with Glasdon. I can only echo these sentiments.
Chalklands Residents Association
Friday, April 21, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Excellent. Checked stock and organised delivery in 5 minutes. Simple but perfect. Always great service from your company. Will continue to use!!
Husbands Bosworth Parish Council
Wednesday, April 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Rosemary Jones
Tuesday, April 11, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Sodexo c/o BAE Systems
Monday, April 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. First class service. 3. Flip top lids a little small, some breaking when attempting to dispose of large items. Otherwise first class. 4. Great service. All good comments no bad.
Moog Wolverhampton
Saturday, April 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Acivico Limited
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Affinity Water
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Concept Data Display
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
ABM UK Limited
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. S****** is very good and responsive. 2. S****** pushed to get this to site with limited time. 3. The double liner trolleys are good quality. 4. Would like to be kept up to date with deliveries without having to chase. 5. Not had any major issues yet.
Warrior Preservation Trust
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. No problems experienced. 2. Despite difficulties in entering and delivering in a busy Naval Base this was accomplished. 3. Satisfied although a little more space per bicycle would aid expecially when used with panniers or front baskets. 4. No problems encountered. Overall a good product, time will tell if the coating is able to withstand the very exposed position.
Cockfield Parish Council
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fakenham Town Council
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. Excellent.
Private Individual
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Astley & Dunley Parish Council
Friday, April 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We are again delighted with the prompt service and delivery offered on our order, together with the goods being very good value for money. Your sales staff were extremely helpful. Thank you.
Roydon Parish Council
Tuesday, March 14, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent. 2. Driver very helpful and could not do enough. Excellent services. 3. Very good. 5. Again, very good. The whole process was excellent, many thanks to the team.
DMD Restaurants Ltd T/as McDonalds
Sunday, March 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Sales rep was very knowledgeable about the products & did everything possible to get the delivery to me. 2. Delivered on time and within the delivery time slot. 3. Yes - products are durable and good quality. 4. Nothing was offered / explained.
Haydon Wick Parish Council
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Royal Victoria Country Park
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Website very easy to use, sales team helpful if there's a query.
SalesAid Ltd
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Did not receive any notification of dispatch to client. 3. Repeat order for same client.
Partytecture Ltd
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Croft Parish Council
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Rampton Parish Council
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Efficient. 2. Excellent, most helpful driver. 4. Too early to say. Would expect no less from a Lancashire based firm.
Veolia
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Leire Parish Council
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. This was ordered on line. 4. Non Required.
Private Individual
Wednesday, March 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Good value for a quality product.
Builth Wells Town Council
Wednesday, February 22, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Epping Forest District Council
Wednesday, February 15, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Delphi
Monday, February 13, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
All engineers that attend our site are helpful and knowledgeable about any problems we encounter with our equipment.
South Somerset District Council
Friday, February 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful team. I am very happy with the service. Good job done by all. THANK YOU.. N***
Mars Care & Treats
Thursday, February 9, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
BT Brentwood
Thursday, February 9, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Kirkby Malhamdale Parish Council
Wednesday, February 8, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Kings College Hospital
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Could have been a bit quicker. 4. I have asked for the invoice to be sent to me and unless I missed it in my emails I can't find it.
XPO Supply Chain Ltd
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Can't fault the excellent rapid repair service we received on both of our towed grit trailers to get them up to full working order.
OCS/Aviva
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Interserve
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fantastic service. Hope to use more in the future.
South Woodham Ferrers Town Council
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Pembrey & Bury Port Town Council
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Great quality products. 2. Really quick on delivery and helpful. 3. As above very good quality. Great first class service. We will be using this service in the near future.
Glenfield Parish Council
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bowland Fell Park
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Over Parish Council
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Would not go anywhere else. "If it ain't broke, don't fix it!"
Lydbrook Parish Council
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I always find Glasdon a pleasure to deal with, nothing ever too much trouble even when I ask silly questions.
Weatherhead Shop Designers Ltd
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Friends of Denlethen
Tuesday, February 7, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Have purchased same product previously. As I purchased item by cheque, I would have liked a receipt or account statement for my accounts.
Ringstead Parish Council
Tuesday, January 17, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We would recommend Glasdon, for their service, promptness and after sales satisfaction.
Allbuild
Thursday, January 12, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Brill as always.
Whitchurch & Ganarew Parish Council
Wednesday, January 11, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Glasdon is always a good company to work with / always helpful and friendly and efficient.
Basingstoke & Dean Borough Council
Wednesday, January 11, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Great product and customer service, delivered on time. A******* V****** was extremely helpful and answered all my questions. Many thanks.
Private Individual
Wednesday, January 11, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Sherborne Town Council
Wednesday, January 11, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Cavendish Parish Council
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Excellent service and products.
Rapid Office Systems Limited
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Fantastic service. 2. Fantastic communication that's all we could ask. 3.. Great products. 4. Fantastic - helped resolve an issue asap. Would definitely recommend and hope to use in the future.
Mossock Hall Golf Club
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very good service. 2. First class. I would recommend Glasdon in the future.
Liverpool Streetscene Services Ltd
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Great service overall.
Test Valley Borough Council
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Swale Borough Council Seafront Services
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Would like to have received a confirmation email that order has been received. 2. The delivery drivers do a great job with little recognition. Would like a little more info after order has been received by yourselves i.e. that it's being processed and a rough time for anticipated delivery. The driver who I have mainly dealt with over the last few years has always been polite, friendly & helpful.
Lister Wilder
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Would have liked to be able to purchase individual parts, some items only available as a kit of parts.
Kea Parish Council
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Arrived at the correct time, good communication from delivery driver who also carried the bin to the position I wanted, very helpful.
Asgard Renewables
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Very prompt!. Overall experience was good. I enquired about setting up an account via email and was sent a reply and subsequent quotation within 24hrs by K******. Once account was approved, the order was placed and sent to the correct delivery address (different to our office address) and very prompt also. Many thanks!
Ringway Infrastructure Services Ltd
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. In general good quality products. 4. K***** is always available if there are any problems.
GGF
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very efficient. 2. Brilliant, helpful driver. 5. Well advised throughout. Great to have prompt reply on the telephone and speak directly with someone who understands your requirements. The on-line ordering was very easy and the product is well suited to our requirements - thank you.
Barrington Parish Council
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
As always a good process from start of ordering to completion.
Private Individual
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful as I changed my mind a few times. 2. They called before delivering to make sure it was OK. 3. Lovely solid bench with plaque for my mother. I would definitely use you again.
Oakleys Groundcare
Tuesday, January 10, 2017
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Sunday, December 18, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Contacted online with recommendation off local Highways Manager. 2. Prompt and well packed.
Horsham Council
Monday, December 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Veolia (on Behalf of BAE Systems)
Friday, December 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
R O Donaghey Building & Civil Engineering Ltd
Friday, December 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Coychurch Higher Community Council
Friday, December 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
It would have been useful to know that, when ordering our bins, we required to order the necessary fixng kits.
Manor Service Stations Ltd
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ambius
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful. 2. Delivery to site on time. 5. Everyone contacted very helpful. Your staff were very helpful and the process of ordering the bench and memorial plaque was very smooth.
Concept Data Display
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Should I need to order the same or another item, I would have no hesitation in ordering again from Glasdon UK. Respectfully. J*** D***
Serco
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Never receive the copy invoice, only the receipt.
Worcestershire Caravan Sales
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Stones Methodist Church
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Parklands High School
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Catterall Parish Council
Thursday, December 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful in finding just the right product for the situatuion. 2. Bless him! He delivered each bench to the permanent location. We would have found it extremely difficult to move the benches had they been delivered to the Village Hall. Thanks. 3. Just had to get alternative bolts to ensure security. 4. Didn't have any,
Jaguar Land Rover
Wednesday, November 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. M*** T********* understands our needs & helps us plan. 2. We don't get forewarned of deliveries.
Smart Parking Ltd
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Balfour Beatty Living Places
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Some items have a long delivery time.
Adur & Worthing Council
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Gallifordtry
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. When I have had a query always receive a good service.
Comhairle Nan Eilean Siar
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Torbay Deaf Club
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Compass Group UK & Ireland
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Excellent service.
Berkeley Re UK Ltd
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Very quick. 5. Good service as usual.
Private Individual
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Had the wrong key sent twice but it was resolved quickly. 4. Credit notes raised promptly.
So Clean
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
J** G****** has been exceptional thoughout the sale.
Private Individual
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very nice people.
The Priory Estate
Monday, November 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Delivery did take longer than expected.
Greater Manchester Police
Monday, October 24, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I've never had anything other than good customer service from Glasdon and our current account manager D*****.
Private Individual
Saturday, October 22, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Thursday, October 13, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very helpful. 5. Very helpful staff.
Acton Parish Council
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Island Roads
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Friends of Stand Road Park
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Most helpful. 3. Just what we expected and wanted. 5. Very helpful and timely. Don't expect your public to know your products. Not everyone uses internet. Make available sightings of products in situ. I could send you a photo of our commemorative bench in a prominent position overlooking Loch Ryan. It makes my mum very happy every time she see's it being used.
LIS Group
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fife Council
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Denholme Town Council
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Kislingbury Parish Council
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. The Parish Council has always been very satisfied with using your company.
2 Agriculture Ltd
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very quick response with emails etc. 2. Very quick with delivery. 3. Very happy with product. 5. Very happy with the service thank you!
Norton Parish Council
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Don't know of any.
Christopher Robins Trust
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
An excellent experience, would highly recommend Glasdon.
Environment Agency
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ordering went very well and I was very please with the overall customer service experience.
Private Individual
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
5. Very helpful especially in getting the order to me on time.
Epping Town Council
Monday, October 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Friday, September 30, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not experienced any yet so can't comment. 5. All ran smoothly. The first contact was with Mr D**** L***** from South Ayrshire Council who emailed the link to your website. The website was very user friendly. This was an emotional experience due to the product in question but the order was processed efficiently and subsequent matters addressed promptly and professionally.
West Dorset District Council
Tuesday, September 20, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. The ladies in the office are always very helpful polite and professional. 2. The driver was courteous and called to let us know when he would arrive. 3. A very good quality product. Any orders that I place is dealt with efficiency by courteous staff. The delivery drivers too are a credit to the company being very helpful.
Saga
Tuesday, September 13, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I would just like to say how helpful the customer advisor was. I didn't actually have order codes so I e-mailed photographs of the parts that I wanted and she got the right codes and prices back to me. I was very impressed.
Weatherhead Shop Designers Ltd
Friday, September 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Fantastic Service. 3. Very good quality products.
Ringway Infrastructure Services Ltd
Thursday, September 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Dene Community School
Thursday, September 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Caterton Town Council
Thursday, September 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. They are always very helpful. 3. I have not had cause to complain in the 3 years I have been purchasing products from you. The quality is always good. I love your products and always recommend you to anyone that asks for my help.
Wetheral Parish Council
Thursday, September 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. All fine not required. Excellent
Abberrant Group Ltd
Thursday, September 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
My overall experience with Glasdon has been nothing short of excellent from start to finish.
A C Taylor
Thursday, September 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Tatsfield Parish Council
Thursday, August 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Fast delivery as requested. Always been happy with Glasdon products and customer service.
Rodney Stoke Parish Council
Wednesday, August 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
This is the sixth dog waste bin we have purchased which indicates how satisfied we are with the product.
Jacobs UK Ltd
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Birmingham City Council Kings Heath Park
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent communications.
University of Kent
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
We are very happy with how your team have continued to provide an excellent service and would very much like to thank ALL.
St Hugh's College
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I was very satisfied with my dealings with Glasdon, thank you.
Key Engineering & Hygiene Supplies Ltd
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
No problems at all. Very efficient service.
Barlby and Osgodby Town Council
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Excellent product, would order again.
Tiddy Brook Management Company
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Tuesday, August 9, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Good Hope Hospital
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Felpham Parish Council
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. No after sales required.
Catterall Parish Council
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Explained clearly so the correct bench was ordered. 2. Delivered to locations, driver very helpful. 3. The bench is great, but the fixing bolts couldn’t be used so larger ones were purchased. 4. Haven't needed to go back. Nearest resident very impressed with man made wood as there was a presumption it would be damaged/burnt etc.
South Hykeham Parish Council
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. None required.
Wulvern Housing
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Was automated so no contact. 2. Came quickly and well packaged. 3. Good, if expensive.
Riverside Island Marina Limited
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Ramboll - Newcastle Office
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
This is the 1st time I have received text confirmation of delivery. It is a good way of communication, and very informative.
King Henry VIII School
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Placed via email no direct contact. No problems with process
Broxtowe Borough Council
Tuesday, July 12, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Very Good.
Compass Group UK & Ireland
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
St Andrew's Primary School
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Thank you.
Bryn Celynnog Comprehensive School
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Eagle House School
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Burdens Edinburgh (Wolseley Group)
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Castle Leisure Ltd
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Suffolk Coastal Norse
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Service has always been good.
Quadron Services
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Coleby Parish Council
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Excellent service-will definitely use your company again.
Private Individual
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Assuming 5 is High Score.
Wigton Moor Primary
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Maplebeck Parish Meeting
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Clarification of what was being provided required clarification as I ordered extra items already included in order. Having received more that I required the items were accepted back without question and a refund applied. Extra brackets were also despatched without question. Thank you.
Rock Parish Council
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Hartbury LLP
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
St Bees Parish Council
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Delivered on date & time promised. The whole process from initial enquiry to delivery was very easy and delivery was very prompt. We will certainly use your company again.
Private Individual
Monday, July 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Thanks. Very happy in all respects.
South Woodham Ferrers Town Council
Monday, June 27, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Had a few queries - everyone I dealt with was polite, friendly and helpful.
Horsham District Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Great Western Trains
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Fife Council Town House Kirkcaldy
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very professional service. 2. Had to chase the order as the invoice was sent before the delivery was received so this caused a slight issue, nothing that tainted the experience though. 3. Very satisfied with the handling of the order and the info I was given to complete the transaction, very happy overall, only issue I would say is don't send invoices before goods are received.
King's College London Marketing Department
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Was there supposed to be any?
Bethersden Parish Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Bellingham in Bloom
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Good product, right price, prompt delivery.
Holy Trinity Church
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not used. The bench was proved very popular with church members and local residents. It is ideal for our purposes!
Lapley, Stretton & Wheaton Aston Parish Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Harrow Green
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
North East Wolverhampton Academy
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Minshull Vernon & District Parish Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ordered online, quick simple to use website, fast delivery, will definitely use your company again.
Colchester Borough Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Good service, thanks.
Shrewsbury Golf Driving Range Ltd
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Highland Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Sodexo at BAE Systems
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent Service. 2. Great service even when mistakes have been made on our part. 3. Nexus 100 bins, client complaint, flip top lid is too small and has to be held up with hand while disposing of rubbish, also would be better if it was fitted with self close lid. 4. Excellent. First class service.
Laxfield Parish Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very helpful with identifying order. 2. First time very prompt. Second time not so. 3. Satisfied. 4.Satisfied. 5. Pleased. Ordered the wrong product initially but this was returned and replaced without a problem - even though it was largely my fault.
West Downs Parish Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Satisfied with method of payment.
Worlington Parish Council
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Yorkshire Water
Tuesday, June 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
London Borough of Barking & Dagenham
Wednesday, May 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Order arrived on time. 2. No problems with order. 3. Happy with the product. 5. I would recommend you to my colleagues. Very happy with the service received and good were of excellent quality.
West Dorset District Council
Wednesday, May 11, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
I place several orders with Glasdon throughout the year and each time the service that I receive from all the staff is very good as they are courteous and polite with an understanding of my requirements. I would however appreciate being informed of price increases as a matter of course when they take place. This would help immensely.
Emerson Management Services
Tuesday, May 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Service is excellent as usual.
Ponteland Town Council
Monday, March 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. I haven't used it for this order.
Elsenham Parish Council
Monday, March 7, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. I have used this company many times always an excellent service.
Silkstone CARE Group
Wednesday, February 10, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. She was very helpful indeed. 2. But it arrived unexpectedly, luckily we were in!! 3. Very very good quality. 4. Non required. 5. Excellent apart from the delivery notification. We are a volunteer environmental group and were advised Glasdon was best. It has proved, so even though more expensive than we could afford (though you even helped us out with that). Thankyou very much, it is now installed in our wood project which is now open to the public. (Having been closed off for 40 years)
Ancaster Parish Council
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Always delivery never had any problems with any of my orders with this company. Will continue to use them.
Royal Victoria Country Park
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Your website is very easy to use and delivery is prompt. What more could I ask for.
Colchester United FC
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Order via the website.
WBM Groundworks Ltd
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Service levels excellent, always kept informed, very good.
Hereward College
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very pleased with product and quality of service.
LARS Communications Ltd
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The Valley Group
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
3. Despite every bad weather, we haven't needed the de-icer! No other comments - service very good!
CTS Shopfitting Ltd
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
3. So far, time will tell.
BGJ Restaurants Ltd
Monday, February 8, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Simons Construction
Wednesday, January 6, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Totley Rise Methodist Church
Wednesday, January 6, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. On time as arranged. 3. Well made and of a sensible size
HSS Hire
Wednesday, January 6, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. The order was placed before we had raised the order at our end. 2. K**** sort out our issue very quickly and without fuss
King Henry VIII School
Wednesday, January 6, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Placed order by email 4. Not applicable. Order was fulfilled promptly and goods are of expected quality
Brampton Ash Parish Council
Wednesday, January 6, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Fast, helpful response 2. Prompt and Courteous 3. Don't yet know as it's not been put to use, hence rating of 3. 4. Don't know as not used 5. Very happy with this company. Sorry I cannot comment accurately on the item's quality and performance as it has not yet been put to the test
Squires
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very good
David Cleaning Contractors Ltd
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
A lot of problems with the delivery.
Our Response: Delivery was aborted 24 hours due to protest march in Central London. The delivery was dropped earlier than anticipated and at a spot not agreed with the customer but at the request of the site's security.
Worlingworth Parish Council
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very easy to order - thank you
Clear Buckhaven
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
4. Previously an issue obtaining technical advice on lamppost planters. Generally satisfied with good feedback, simple order process and quality
Kew Tyas Garden Machinery
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very satisfied from order to delivery
Headlines Corporate News Ltd
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
National Car Parks Ltd
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Extremely helpful and professional 2. Very Good 3. Good 4. Again, very helpful 5. The delivery was excellent and it is a very good product. Keep up the good service. Look forward to doing more business in the future
Budock Water Playing Field
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Soyang Europe Ltd
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Luddon Construction
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
East Devon District Council
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Very satisfied in dealing with you when it comes to discussing/ordering and delivery of seats and picnic tables
Mastervent Ltd
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Product and service very good no need to use the after sales service. Staff have very good knowledge of the products they sell. It is good to deal with a company where the sales team know the product and have good knowledge of it. Some companies sales teams sell from a brochure/computer with little or no knowledge of what they are supplying/selling
Solent University
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Lead time could be advertised/advised better 3. Performs as anticipated and good construction/quality 4. All good
University of Bath
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I always receive a prompt response from J**** S***** which makes ordering/checking/asking easier
Aston University
Tuesday, January 5, 2016
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
J**** is very customer focused
Wellingborough Norse
Thursday, November 26, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Helsby Parish Council
Wednesday, November 25, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Renfrewshire Council - Community Resources
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
4. Not used. Straight forward from start to finish
Little Harrowden
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Centregreat Limited
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Red Lodge Parish Council
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Berkley Re UK
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
I think your customer service is very good. If we have an issue it gets resolved very quickly. Everybody is very nice on the phone
Jacobs UK Limited
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Always helpful 2. Normally a very speedy delivery. Originally there was a problem with the invoices not sent to the correct place but I think that has been resolved
Aberdeen City Council
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Felmersham & Radwell Parish Council
Tuesday, November 24, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ramboll - Newcastle Office
Thursday, October 22, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Quick response to request 3. Would like to see clear bags for this model of bin, to keep in line with our landlord requirements
Wienerberger Ltd
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Very good service - would definitely use Glasdon again
Enviroco
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Deliveries always seem to take a long long time. Please improve delivery time.
Our Response: The customer ordered August 27th. Delivery was fulfilled 9 working days later on September 9th.
Meadowhall Centre
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Private Individual
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. There was a seemingly long delay from placing the order and receiving confirmation and then another long delay, which needed a prompt before the plaque proof was sent to me for approval. 2. That was excellent. 2. The seat was better than expected. 5. Very slow acknowledgement of order. Your telephone staff were helpful and pleasant, just somewhere there was a glitch and without a couple of telephone enquiries I feel my order would have languished for a long time. The bench is fixed in position in our village and looks well. We are delighted and although we were impatient as the previous one was in desperate need of replacement, the wait was worth it in the end. Thank you. M
B R Hodgson
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Mason Street Furniture Limited
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Gazprom
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
5 star
McDonald's
Wednesday, October 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
National Trust Nostell Priory
Tuesday, September 29, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Had to wait for delivery a few weeks, still came earlier than advised however so pleased overall
Midland Heart
Tuesday, September 29, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Kinghorn Harbour Residents & Environmental Group
Monday, September 28, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Monday, September 28, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Bit slow with order confirmation otherwise OK
Lowestoft Cruising Club
Monday, September 28, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Leisure Lakes Ltd
Monday, September 28, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Overall very satisfied
Crystal Peaks Shopping Centre via Incentive FM Ltd
Monday, September 28, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Private Individual
Wednesday, September 9, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Very satisfied. 2. Very good communication 3. As expected very strong. 4. Very strong. 5. I am very satisfied. This bench has been situated on a bowling green in memory of my mother. The club were very satisfied with it, it should last a long time and it was the fact it didn't need painting that I chose it. I first noticed them in Fleetwood.
National Trust
Wednesday, August 26, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Both T** and S****** have been lovely and very efficient. Arrives on time and are excellent quality. 5. The whole process has been efficient and painless - would recommend to anyone.
SSE
Wednesday, August 26, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Not notified of delivery date 4. Received no follow up
DGM Builders
Wednesday, August 26, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
2. Fabulous helpful driver. Exceptionally pleasant. 5. Really pleased thank you
Classic Screen Limited
Tuesday, August 25, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Forest Contracts Ltd
Tuesday, August 25, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Eversheds
Tuesday, August 25, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Received an order which was incorrect and labels have now been stuck on most bins nationally. Have had to order again. 4. I contacted Glasdon bin and they looked into the order, found the issue and sorted it, very happy with the service. 5. A**** S******* and P**** C***** are extremely helpful
BHASVIC
Tuesday, August 25, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Vision Redbridge Culture & Leisure
Saturday, August 1, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Weatherhead Shop Designers Ltd
Friday, July 31, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Signway Supplies
Thursday, July 30, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
All your sales staff that I have dealt with over the years show an extremely high standard of product knowledge and are to be commended for their professionalism and politeness
Hampshire Government
Thursday, July 30, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Yorkshire Building Society
Thursday, July 30, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
The contact I had with yourselves was a number of week ago now, a fault had developed with one of the confidential waste bin locks - I spoke to a lady called A**** she was fantastic and did everything within her power to ensure a speedy resolution ! Wonderful dealing with your company and I hope the excellent customer service continues
Sayak UK Limited
Thursday, July 30, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Bottomline Technologies
Thursday, July 30, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
1. Very satisfied, however I did get a call just before the delivery was due to ask what I wanted to order! It was obviously a mistake but confusing at the time. 2. Fab all on time and done perfectly. 3. Brilliant does the job perfectly.
Tsunami Axis Ltd
Tuesday, May 26, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Chatsworth Signs Ltd
Wednesday, May 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Ancaster Parish Council
Wednesday, May 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Nottinghamshire County Council
Thursday, April 23, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Excellent products and staff you have working for Glasdon, but sometimes there seems to be long delays in receiving some items
Sodexo
Tuesday, April 21, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. Excellent Service 2. Deliveries received as quoted. 3. Quality of goods excellent 4. No contact regarding any after sales service. 5. Very satisfied with both service and product
Georgeham Parish Council
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. The order was quickly processed 2. The order was promptly delivered 3. It is always a pleasure to deal with Glasdon UK as they provide excellent products and deal with orders quickly and efficiently
St Marys Virgin Church
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Mason Street Furniture Limited`
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
1. All very helpful and very polite 2. Some items seem to have extremely long lead times 3. Hasn't been any as have no issues 4. Sales staff all very helpful, however having mixed reps between different products becomes difficult especially 3 different reps on illuminated items within a year has not helped
32 Signal Regt
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service: N/A
5. Overall satisfaction:
Luton Crematorium/The Vale Cemetery Luton BC
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Eversheds
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
Great service from K***** H*****, S** B*****, D*** B***** and K**** F*******
EM Highway Services Ltd
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
2. Certain types of banding quite often out of stock leading to longer delivery times
London Borough of Hillingdon
Monday, April 20, 2015
1. Initial order satisfaction:
2. Delivery:
3. Quality of product(s):
4. After-sales service:
5. Overall satisfaction:
