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Glasdon Quality Service

At Glasdon, we're fully committed to ensuring our customers are satisfied with our products and service. As part of our responsibilities as an ISO 9001:2008 certified company, we regularly survey a sample of our customers.

Customers are asked to rate our performance on order handling, delivery performance, product quality, after-sales service (if applicable), and an overall score.

This month, we scored 302 out of a maximum 315 - a 95.9% satisfaction rate!

Our customers said:

"The process was very simple and efficient as it always has been. Not found a problem to report."

"Can't fault anything."

"[Your representative]'s attention to detail is a credit to both himself and your company."

"Excellent service from start to finish."

Our fully-trained team of specialist sales representatives and and customer service staff is ready to help with product demonstrations, site surveys and any enquiries you may have. We aim to offer ex-stock delivery for most standard products and the quickest possible turnaround for bespoke orders. Products are carefully delivered by our drivers in our own fleet of liveried vehicles.

To experience Glasdon's first-rate customer service for yourself, please call our dedicated sales line on (01253) 600 410 today.

Tuesday, November 26, 2013

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