Elwood™ Seat Spare Seat End

A spare seat end for the Elwood Recycled Material Seat.

Elwood™ Seat Spare Seat End

Associated Products

Elwood™ Recycled Material Seat
Elwood™ Seat Spare Slat Kit
£148.49
excluding VAT
£178.19 inc. VAT
£12.50 + VAT delivery (orders under £250)*
£15.00 delivery incl. VAT (orders under £300 incl. VAT)*
Made in Britain
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Quantity:
Seat End Colour:
  What is this? Seat End Colour
Seat End Type:
£12.50 + VAT delivery (orders under £250)*

*Please refer to terms and conditions

Reviews

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Product News

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Product F.A.Q

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Product Videos

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Downloadable Information

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Product Warranty
Product Warranty

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Features / Specifications

A spare seat end for the Elwood Recycled Material Seat. Available in black oak, dark oak and light oak. Left or right seat ends available.

Videos

Glasdon UK | Installation | How to Install a Glasdon Seat Using Paving Fixing Bolts
Glasdon UK | Installation | How to Install a Glasdon Seat into Concrete Pads on Grass
Glasdon UK | Which materials do Glasdon use for their seats and benches?
Glasdon UK | Product Testing | Elwood recycled material seating

News

F.A.Q

Gallery

Elwood™ Seat
Glasdon UK Limited Elwood™ Seat photoset - www.flickr.com

Brochures / Instruction Leaflets / Model Specifications

Brochures

Seating

Seating

Company Reviews

As part of the Glasdon commitment to exceptional customer service, as well as our responsibilities as an ISO9001 certified company, we invite customers to complete a Customer Satisfaction review.

We ask customers to rate our performance on a scale of 1-5: how we handled their initial enquiry, delivery performance, product quality, after sales service and overall satisfaction with the process.

Mulberry Construction Group Ltd

Thursday, April 10, 2025

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SUEZ UK

Wednesday, April 9, 2025

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5. Overall satisfaction:

Private Individual

Tuesday, April 8, 2025

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ABM

Thursday, April 3, 2025

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St Austell Bay Parish Council

Thursday, April 3, 2025

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4. After-sales service:

5. Overall satisfaction:

The order arrived promptly and having the facility to be invoiced after delivery, rather than at the point of making the order, is appreciated.

Sacker and Partners LLP

Thursday, April 3, 2025

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5. Overall satisfaction:

1. Easy contact via webchat & then ordered & delivered with no issues. 2. On time and safe delivery as always. 1. Having the same recycling on site makes the process easy & confident that the customer service met my needs.

Sturton by Stow Parish Council

Thursday, April 3, 2025

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5. Overall satisfaction:

1. Excellent service via the online chat. 2. A wonderful and efficient delivery driver. 1. Excellent product.. we now have 31. Invoice was received- Luckily we managed to make the payment terms, however being a Parish Council we would benefit from a 30 day payment term. 1. I was shocked to how quick the item was delivered. We will definitely be ordering again.

Stotfold Town Council

Thursday, April 3, 2025

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5. Overall satisfaction:

1. Very pleasant to speak with, helpful and kept us informed. 2. On time and undamaged, quick manufacturer and delivery. 1. Fits perfectly in space, we needed longer fixing bolts though but easy to find. 1. Didn't need to speak with anyone.

Bunny Parish Council

Wednesday, April 2, 2025

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2. Brilliant delivery service keep you updated and arrives on time.

Asda

Wednesday, April 2, 2025

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5. Overall satisfaction:

1. Very patient and friendly when taking my order. 2. Arrived very quickly. 1. Very good quality and a reasonable price. 1. Didn't really need any after sales service. 1. Very pleased I could order over the phone.Excellent service, would recommend.

Private Individual

Wednesday, April 2, 2025

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2. Great delivery and put bench where I needed it 1. The bench looks great in its location and the name plate is built into the seat. Excellent Service. This bench has a different bracket set up to the others on the harbour and looks much better and nearter as the connectors are under the bench. Memory bench for my Husband. Thank you so much.

Sherfield Parish Council

Thursday, March 27, 2025

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WP Surfacing

Wednesday, March 12, 2025

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2. The only problem was I couldn't get delivery earlier.

Private Individual

Wednesday, March 12, 2025

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Very satisfied with the service I received in all areas of transaction.

Private Individual

Tuesday, March 11, 2025

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Asda

Tuesday, March 11, 2025

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5. Overall satisfaction:

1. Quick service and colleague was very helpful when I originally only received 1 unit out of an order for 6.

Still Water Park Res Acc

Tuesday, March 11, 2025

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Hevey Building Supplies

Tuesday, March 11, 2025

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Private Individual

Tuesday, March 11, 2025

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City of London Corporation

Wednesday, March 5, 2025

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5. Overall satisfaction:

1. A quick service, good quality items supplied at a reasonable price. 2. On time as directed. 1. As always, good quality. 1. Administration of our order was first class. 1. Excellent service.

Private Individual

Wednesday, March 5, 2025

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We are considering purchasing additional benches and I would like to speak to someone week commencing 10 March if possible.

Geldeston Parish Council

Wednesday, March 5, 2025

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5. Overall satisfaction:

1. Really helpful, made everything easy. 1. N/A.

Lancaster Constabulary

Tuesday, March 4, 2025

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5. Overall satisfaction:

1. It was a prompt reply and quote was for correct item. 2. Delivery is good but not always sure when this is due to arrive. 1. Absolutely satisfied they comply with british standard. 1. If I needed a lid or a part like a rim for existing bin the staff reply promptly to my enquiry email and give me a quote for relevant part. 1. I send the order in and I always receive the item in due course and good condition like that when i want to collect the item instead of it being delivered the staff arrange this.

Stevenage Borough Council

Tuesday, March 4, 2025

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2. I would have liked a phone call a few hours before as the depot was delivered to is not manned all the time.

Colas Ltd

Tuesday, March 4, 2025

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Whitehill Town Council

Tuesday, March 4, 2025

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5. Overall satisfaction:

1. Good service 2. The driver was excellent and assisted the delivery in everyway possible. Very satisfied with the service of Glasdon.

Alcester Properties Ltd.

Tuesday, March 4, 2025

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5. Overall satisfaction:

1. Very helpful and prompt. 2. Delivered on time. 1. Very good but sadly was backed into by a delivery driver a few days ago - waiting to hear on liability before replacing! 1. No additional comments necessary. 1. Very helpful and did everything promised.

Frederick Gough School

Friday, February 28, 2025

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2. Had to chase up delivery.

Jeffrey McSwain

Tuesday, February 18, 2025

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"1. J**** V***** handled my order and Mr. V***** was a pleasure to work with. I appreciated the collaborative process of finalizing the plaque (many thanks to the graphics team for providing options!) 2. There was a slight discrepancy in the funds which I wired from the US, as Glasdon notified me upon receipt that I had miscalculated the exchange rate.

Norfolk County Council

Monday, February 17, 2025

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5. Overall satisfaction:

1. Prompt service. 2. Prompt Service. 1. Useful replacement package of parts.

Private Individual

Thursday, February 13, 2025

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Private Individual

Thursday, February 13, 2025

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KEYLINE

Thursday, February 13, 2025

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5. Overall satisfaction:

1. Excellent service. 2. Great. 1. Great. 1. Excellent. 1. Perfect excellent overall service.

Dee Plant Ltd

Thursday, February 6, 2025

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5. Overall satisfaction:

1. Ordered online, no contact during the order process. Very easy to order online. 2. I needed the item quite quickly and as it was close to christmas, I was told that it would be assembled and dispatched after the christmas period. I was very happy to receive delivery before christmas.

Carterton Town Council

Tuesday, February 4, 2025

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5. Overall satisfaction:

1. Always have excellent service from the team. 2. Received order in line with operators lead time.

Rotary Club of Banff

Monday, January 20, 2025

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5. Overall satisfaction:

1. Pleasant, helpful staff. Very patient. 2. Excellent. Delivered quicker than expected. I was kept well informed at every stage.1. Very efficient

Middlesbrough Council

Wednesday, January 15, 2025

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2. packaging was damaged on delivery meaning steel rods were hanging out, possibly been lost in transit.

Grundisburgh Paris Council

Monday, January 13, 2025

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"Very pleased with the whole process, from obtaining a quotation, placing the order to fulfilment.

West Lothian Crematorium

Friday, January 10, 2025

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5. Overall satisfaction:

1. W****** was extremely helpful and patient while we placed our order. Once placed benches came in a very acceptable timeframe. We are happy with the benches. 2. All good, notified when to expect and came when expected.Will be happy to use your company again

Private Individual

Friday, January 10, 2025

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Aberdeen City Council

Monday, January 6, 2025

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Milestone Infrastructure - Suffolk Highways

Monday, January 6, 2025

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5. Overall satisfaction:

1. Very helpful. 2.Delivered as per lead times quoted. 1. I have had no complaints from the site/depo's. 1. very quick to process and advise lead times.

Private Individual

Friday, January 3, 2025

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St James Parish Meeting

Friday, January 3, 2025

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Private Individual

Friday, January 3, 2025

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Amazon

Friday, January 3, 2025

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5. Overall satisfaction:

1. No issues with the order, great customer services, thank you.

Private Individual

Friday, January 3, 2025

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2. delivery time very long and then arrived incorrectly. 1.Slow to provided updates.

Karlyne Rout

Friday, January 3, 2025

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Excellent service at time of purchase of memorial bench. After care service equally as efficient and understanding. Good quality products. Very professional staff.

Stevenage Borough Council

Monday, December 16, 2024

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5. Overall satisfaction:

1. Excellent service, & extremely knowledgeable, a pleasure to do business with. 2. Delivery is always on time, never any problems. 1. Top quality goods always. 1. After-sales service is second to none, always very helpful. 1. Extremely satisfied, no issues ever. I have no complaints at all, nothing bad to say.

Southam Town Council

Thursday, December 12, 2024

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5. Overall satisfaction:

1. It was a little off-puttng to be dealing with different people all the time. 2. It seemed very difficult to get a forecast delivery date in advance. In the end I think it was only 24 hours notice. Also an item was missing from the delivery (a liner). 1. Seem pretty robust. 1. Very responsive when one of our newly-installed bins melted!!

The Royal Borough of Kensington & Chelsea

Thursday, December 12, 2024

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We order regularly and never had a problem with order handling or delivery. Thank you.

Private Individual

Thursday, December 5, 2024

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Private Individual

Thursday, December 5, 2024

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5. Overall satisfaction:

1. The order was straight forward and complete. 2. Always have updates of delivery, thank you. 1. Excellent, thank you. 1. Haven't had to use this. 1. Nice and smooth, thank you.

Private Individual

Wednesday, December 4, 2024

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Coleg Cambria

Wednesday, December 4, 2024

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Conwy Council

Wednesday, December 4, 2024

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2. Order took longer than expected. 1. Good but bollards sent without a key which caused issues on site. 1. N/A - No communication since delivery. When I called office on site about the missing key I didn't receive any calls back after 2 attempts. 1. Acceptable.

Secur80 ltd

Wednesday, December 4, 2024

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Mickleton Parish Council

Wednesday, December 4, 2024

1. Initial order satisfaction:

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5. Overall satisfaction:

2. Kept well informed regarding the delivery of the goods. 1. Well made and do not age.

London Borough of Barnet

Wednesday, December 4, 2024

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5. Overall satisfaction:

1. If I had a query - response was very quick. 1. Positive comments has been made by numerous people on the look of the product.

Private Individual

Friday, November 29, 2024

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CLC

Friday, November 15, 2024

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Quick and very professional service, we love to use their services

KOMPAN Scotland Ltd

Friday, November 15, 2024

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XMO Strata Ltd

Friday, November 15, 2024

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5. Overall satisfaction:

1. D***** is always very helpful and prompt with info.

Tallington Parish Council

Friday, November 15, 2024

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2. When ordering was told would be 2 weeks to delivery. This seems long but will be taken into account when next ordering.

Private Individual

Friday, November 8, 2024

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5. Overall satisfaction:

1. Found sales rep very helpful and knowledgable in the product I was ordering. 2. Delivery was great arrived earlier than expected. 1. Very pleased with the memorial bench looks great on site. 1. Very satisfied. 1. From ordering the bench to delivery kept me informed every step very satisfied. I would recommend this company to anyone start too finish was a very easy process very satisfied.

Private Individual

Friday, November 8, 2024

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5. Overall satisfaction:

1. I would like to thank R***** M******* & A***** H***** for their excellent support and service. 1. We have been very impressed and the family who visited the memorial bench were very grateful. 1. Thank you all the team for their assistance through the process and creation of the bench.

Private Individual

Thursday, November 7, 2024

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5. Overall satisfaction:

1. W****** B**** came to visit me and advised me of extra products you offer that I hadn't thought about/known about before. He was very knowledgeable and seemed very passionate about his job.

Private Individual

Thursday, November 7, 2024

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Sigma

Thursday, November 7, 2024

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5. Overall satisfaction:

1. Excellent communication and prompt service. 2. Delivered in timely manor and kept apprise of any delivery issues

St Breock Parish Council

Thursday, November 7, 2024

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5. Overall satisfaction:

1. Easy to deal with and helpful staff. 2. Always follow instructions as we have a difficlt delivery location.Used Glasdon a number of times and would highly recommend.

Enaflo Interiors Ltd

Thursday, November 7, 2024

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5. Overall satisfaction:

1. J** G****** went above and beyond to ensure our order was processed correctly, this included Design features on the bin and the graphics. 1. J** once again was a real star in handling our order and ensuring the client received the best service possible.

City of London Corporation

Thursday, November 7, 2024

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5. Overall satisfaction:

1. The service as always was good. 2. We have ordered many times from the company, but on this occasion we were invoiced before taking ownership of the requested items, this lead to increased administration. Also, we had to do the chasing to find out what had happened to our order. 1. As expected. 1. Delivery issues let the company down.

ABM

Thursday, November 7, 2024

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Ronald Farrugia

Thursday, November 7, 2024

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5. Overall satisfaction:

"1. Excellent customer service.

Millfield Science and Performing Arts College

Monday, October 28, 2024

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5. Overall satisfaction:

1. The representative was very knowledgeable and helpful. 2. Delivered at a time to suit us which was appreciated. 1. The bins look really nice and are good quality.

The Pirbright Institute

Thursday, October 24, 2024

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Emerys

Thursday, October 24, 2024

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5. Overall satisfaction:

1. Always respond to my enquiries swiftly and accurately. 2. Always on time. 1. Any queries dealt with as quickly as sales enquiries.Glasdon are my 1st point of contact for bollards.

Swindon Borough Council

Thursday, October 24, 2024

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Private Individual

Thursday, October 24, 2024

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Aldingbourne Parish Council

Thursday, October 24, 2024

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5. Overall satisfaction:

1. Very prompt to quote & amend quotes. 1. Look great!

Williamsburgh Housing association

Friday, October 11, 2024

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Southampton City Council

Friday, October 11, 2024

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4. After-sales service:

5. Overall satisfaction:

2. Delivery drivers have been very helpful. 3. Benches are good quality and so we have used them a lot.

Bridlington School

Friday, October 11, 2024

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3. We love them - thank you

Melbourn Parish Coundil

Friday, October 11, 2024

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5. Overall satisfaction:

1. So responsive when we KEPT making changes! 2. Great - the delivery driver accommodated us no problem. 3. Great - look lovely installed too.

Beetley Parish Council

Monday, October 7, 2024

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Warton Parish Council

Monday, October 7, 2024

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Private Individual

Friday, October 4, 2024

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Merry Hill Shopping Centre

Friday, October 4, 2024

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5. Overall satisfaction:

2. Office keeps me updated of when to expect delivery also of any delays 4. Recently had a couple of minor issues quickly resolved.

WMPFT

Friday, October 4, 2024

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5. Overall satisfaction:

2. The driver called to check delivery details.

Barton-le-Clay Parish Council

Monday, September 30, 2024

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5. Overall satisfaction:

1. Very easy process and helpful agents at all stages 2. The courier called in advance to arrange a date for the delivery. He was friendly and helpful. 3. Nice quality planters which will look good planted up. 5. No issues, good communication.

Markon Ltd

Thursday, September 26, 2024

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SIGNWAY SUPPLIES LTD

Thursday, September 26, 2024

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5. Overall satisfaction:

Multiple orders arrive later than the quoted due date with no communication to make us aware that particular orders will arrive late. Very rarely any paperwork on the orders that are delivered (unless delivered directly via a Glasdon vehicle).

Private Individual

Thursday, September 26, 2024

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Cupar Rotary Club

Tuesday, September 17, 2024

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Weald Parish Council

Thursday, September 12, 2024

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LSSL

Thursday, September 12, 2024

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3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

KEYLINE

Thursday, September 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NO ISSUES

SDDC

Thursday, September 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. GOOD SERVICE 2. GOOD SERVICE 3. GOOD 4. GOOD 5. GOOD

CIDO Ltd

Thursday, September 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Smooth communication providing me with the information I requested. 2. Yes, delivery was on time. 3. Very satisfied with the product and may consider purchasing additional products. 5. No problem at all would definitely recommend this company.

Private Individual

Thursday, September 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. very helpful

lancaster constabulary

Monday, September 9, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. does take few weeks even though we are next to Glasdons base.

SLB Roads Ltd

Friday, September 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Red Marsh School

Friday, September 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Communication was excellent 2. Smooth delivery with no issues. Communication good. 3. Product is high quality 4. Not used 5. Smooth process with no issues All areas of the order, from start to finish was of a high standard. Products are of high quality and just what we required. Thank you.

Ellon@Heart

Friday, September 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. There needs to ne a special tool or easier way to turnover the top beams of the picnic tables when they get vandalised.

Veolia

Thursday, September 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Melksham Town Council

Thursday, September 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great comms during the ordering process

Glyntaff Crematorium - RCTCBC

Thursday, September 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I have not dealt with Glasdon for long but I have found the people I have dealt with to be very efficient and answer any questions or queries I have had straight away. Deliveries always arrive on time, a very good company to deal with.

BTS Paving Ltd

Thursday, September 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Rob Grundy

Thursday, September 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Quickly dealt with by office and warehouse staff 2. Picked up at warehouses 3. Did the job

Via East Midlands Ltd

Wednesday, September 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. always promt quotes and service thank you

REXEL UK

Friday, August 30, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I found the office sales team very helpful but I was contacted by the sales rep on a couple of occasions asking for my customers info and where the goods were going !!! which I was unwilling to provide as customer confidentiality is paramount. 2. Goods arrived in a timely manner 3. Over all my customer is fairly happy with the product but feels they are a bit over engineered with the release clips and twist lid 4. I was kept up to date throughout 5. No complaints

Veolia

Thursday, August 29, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. A few issues with the items and getting the correct labels sorted

Private Individual

Saturday, August 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. A great experience from start to finish. The customer service was outstanding and communication was excellent. 2. Good speedy delivery and the communication was great. 3. The quality of or memorial bench was outstanding. Everyone has commented on the natural look and beautiful finish. 4. Kept in touch and were well informed from start to finish. 5. Great service and professional support. We are very satisfied with the bench that now sits outside our church in West Wales. It has been very well received by the local community and by visiting holiday makers. Thank you for all your kind help and guidance. It would be great if you had a way we could add pictures to this review. I'm sure you would be very impressed with the bench now prominently on display at Mwnt Church Cardigan West Wales overlooking Cardigan Bay

Enerveo

Friday, August 16, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. good comms 2. Keep you informed of delivery status 3. Some water ingress in the led sign light and bollard 4. Send out replacement if the product fails within warranty period. 5. Good comms.

Private Individual

Thursday, August 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Boys & Boden

Thursday, August 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We have placed a few orders with you but we get exactly the same terms as anyone ordering online. We could do more with you if we had better terms.

Buckingham Park Parish Council

Thursday, August 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very easy and timely service 2. Our community love our new addition benches in contrast to the oldones 3. Exceptional high standard 4. Reaching out for customer comment is a.ways a good approach. 5. When we need more benches we will be back Thanks from BP community

Private Individual

Monday, August 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Lovely design, customer service was amazing when speaking to them to sort this.

Private Individual

Friday, August 9, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. very good service all good

Private Individual

Friday, August 9, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always great at handling and dispatching orders 3. Good quality products Prompt speedy service with great products on arrival

Bradfield Parish Council

Friday, August 9, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Initially the wrong items were delivered, however, the driver sorted it with the office very quickly and even though he'd travelled some way nothing was too much trouble. The correct goods were delivered by the same driver, who was extremely helpful and friendly. 4. We were charged for both orders but this was quickly rectified once I emailed in.

Salisbury city council

Friday, August 9, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service, great customer service. 2. Fast delivery 5. Great service throughout the whole process

Sidlesham Parish Council

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. The gentleman who delivered was extremely helpful. 4. I do not recall any after-sales service other than myself confirming payment of your Invoice.

Newton by the sea pc

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful and very patient with me. You must have thousands of customers but I was made to feel that our small order really mattered. 3. I would say extremely good quality. 5. Couldn't have been bettered. Usually I have to personally buy equipment for the pc so it was brilliant for me that Glasdon facilitated the pc sending cheque in, instead.

G&B Civil Engineering

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. As a quantity surveyor I order lots of materials every day.

Grimston Parish Council

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I think it would be helpful if your web order system indicated when the fixings for the dog waste bins in some instances need to be purchased separately, fortunately our handyman was able to adapt the bin to allow it to be fixed to the post.

Sodexo @ Johnson Matthey

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. not a great experience 2. Products were wrong on arrival. 3. Perhaps got the wrong products 4. Slow just found it disjointed

West Bromwich Premier Inn

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NC & JC Construction

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HTS (Property & Environment) Ltd

Tuesday, July 16, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gerry Harkins

Thursday, July 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Online chat instigated order and advice and guidance was very good. 2. Time scale of order delivery was very good with an email advising order had been dispatched but a lack of communication on a date for delivery. Received a phone call approx 2 hours prior to delivery on the day.

Private Individual

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Barton-le-Clay Parish Council

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Crosscanonby Parish Council

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. n/a Easy process setting up account - no complaints at all

Scott Direct

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Markfield Parish Council

Wednesday, June 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Manchester city council

Wednesday, June 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Nordis Signs

Wednesday, June 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

JT SUB LIMITED

Sunday, June 16, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great! Pleasant and helpful 2. Delivery is painfully slow 3. Great brand, great product, thank you!! 4. No experience of this ... 5. All great - just slow getting to store As above. Would recommend and would use again. Please ship product a bit quicker, custom and off the shelf!

Rufford - Parkwood Leisure

Thursday, June 13, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Woodmansey Parish Council

Friday, June 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All done on line, but easy to order and no issues 2. Excellent and well on time 3. Very satisfied with bench, exactly what we need 4. Havent really used 5. All went very smoothly and no issues... very happy and will consider using the company in future.

CBRE

Wednesday, June 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** is very friendly and enthuisatic about the products and was really keen to find out our needs for the site. My only concern is there seeemed to be a massive delay on getting visuals for the product as my client wanted to see them visualised with our logos 2. Still waiting - products delayed due to issue with manufacturing 3. Again still waiting. 4. J**** quickly responds to our emails and returns calls. 5. Again order proccessed in a good manner but itesm not recieved as of yet.

Private Individual

Wednesday, June 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Never used after sales service

Swale Borough Council

Wednesday, June 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Did not get a call/email telling me of dispatch, nor did delivery driver give me prior warning - which I always request. Would be nice to have a prior notification of delivery, as I'm the only one here & often out & about etc.

Cambusnethan Tenants & Residents Assocation

Tuesday, May 28, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Happy with help and assistance provided. 2. Again very happy with delivery, driver assistance. 3. Delighted, ideal for where it is going to be sited. 4. Good follow up. 5. Would recommend Glasdon.

Bala Lake Hotel

Sunday, May 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mac Plant Construction Limited

Friday, May 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Ordered via website .We regularly purchase products from Glasdon but pay the full price on your website, do you offer any discounts for repeat customers?

Shell

Friday, May 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Amazing service, I am very satisfied with quick answer and solving out my issue very quickly, fuel station that received the replacement of keys is highly satisfied as well. Thank you - it was perfect customer service. 2. Delivery next day, its much better than expected. 4. Quick delivery of replacement keys. 5. Better than expected - amazing service.

RSM Maintenance Ltd

Friday, May 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** was a great help and very efficient.

Veolia

Wednesday, May 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Norton Disney Parish Council

Sunday, May 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Not seen it yet, so can't comment. However, I haven't received any detrimental comments. 4. There was no need for any.

Private Individual

Friday, May 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Found everyone to be very knowledgeable and friendly when dealing with our query. i was unaware of what was required and if it was possible for them to assist with the servicing/ repairs to our towable gritters.

Henderson Group Property

Friday, May 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, May 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bridgend County Borough Council

Tuesday, May 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Whitbread Premier Inn

Tuesday, May 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Orders were loaded for each site which lead to 43 emails per notification of order status. 2. Great work! 3. Hard to say as never seen physical bins. 5. D***** T***** has been exceptional. Great work on the bespoke Trio bin bodies and the alternative offer of ballast through sandbags.

Moray Council

Tuesday, May 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Consistently quick to respond. 2. All delivered as promised.

Hamilton Tarmac

Friday, May 3, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** C***** and team always provide me with a prompt and knowledgeable service. 2. Bollards were delivered ahead of schedule, much appreciated by me and the client. 4. Updates regarding order(s) are much apopreciated. 5. I always find the team to be very helpful and precise. Website user friendly.

Travis Perkins

Wednesday, May 1, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wales Audit Office

Tuesday, April 30, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, April 30, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fast and easy to request and receive quote and place order 2. Very fast.

Revoe Learning Academy

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Firrhill High School

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I order through the Oracle system so had no contact with sales staff but everything was processed quickly and accurately. 2. Arrived very quickly and exactly as I had ordered. 5. Order was processed and delivered very quickly. Website was easy to use.

Private Individual

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Drinkstone Parish Council

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Polite and helpful. 2. Prompt delivery as promised. 3. Good quality bin. 4. No issues 5. Everything from order to delivery went smoothly and as stated.

Private Individual

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your attitude throughout my order to me receiving it you were extremely professional and I thank you so much.

Private Individual

Friday, April 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Severn Stoke & Croome d'Abitot Parish Council

Thursday, April 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Lovely customer service J**** P*****. 2. Friendly helpful delivery driver. Nil.

DDO

Thursday, April 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Helpful and efficient.

Bury Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Boddington Parish Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery driver turned up twice without attempting to make delivery. I saw him drive onto my forecourt but he never rang the bell. When delivery was made parts were missing. 4. Glasdon staff were good, but delivery lets it all down.

Coleford Parish Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kirkby Lonsdale Town Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From enquiry through to delivery Glasdon is a very professional company to deal with.

B&Q

Thursday, March 28, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From the very start N*** gave a professional and supportive service. It was a pleasure doing business. D***** also have great admin support too. 2. All items delivered to 15 sites with no issues! Fantastic! 3. Excellent robust quality. 4. Not had any issues yet. 5. Great service thanks, from end to end it was a pleasure doing business with N*** and Glasdon. Looking forward to the next round!

Keyline

Wednesday, March 27, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Great. 3. Happy. 4. Good. 5. No complaints.

Wakefield Grammar School

Monday, March 25, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fast turn around.

CLEAR

Saturday, March 23, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, March 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Newquay Quintrell Downs Premier Inn

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. A long wait time but this could be due to demand at the time.

Private Individual

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Tayside Contracts

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Exceptional service 2. Very satisfied 3. Extremely satisfied 5. Very.

Coniston Mountain Rescue Team

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

As a charity and organisation for public benefit, it would have been nice if a discount had been available...

Nash Mills Parish Council

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Barton-le-Clay Parish Council

Tuesday, March 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. We were kept informed all the way through the process. 2. Arrived on time and as expected. The driver was friendly and helpful. 3. Good quality bins which look stylish too. 4. N/A 5. The whole process was easy. We were kept informed at all stages and delivery was good.

Scott

Friday, March 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

R**** H******* from Fife council deserves a special mention as he organised the purchase and placing of the memorial bench wonderfully. If possible plz pass this on to him.

Watton Parish Council

Thursday, March 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Quick delivery soon after order. Most helpful driver when he delivered the seat. 3. Very well made. Very good service from initial enquiry to delivery. Quality product.

Veolia

Thursday, March 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Prompt and efficient. 2. Arrived very quickly. 3. No issues. 4. D****** S******* made a visit so all good.

Kings Langley Parish Coucnil

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service whilst placing order. 2. On time exactly as we ordered. 3. First class. 4. We have not used aftersales. 5. Overall excellent. We look forward to ordering more sings in the near future.

Thornham United Charities

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Friendly, helpful and professional. 2. This was the only disappointment. Large, heavy objects being delivered, times not adhered to, thus causing difficulties at our end. 3. Great product. 5. Great company to do business with. Very helpful all the way through the process. Shame about the delivery.

Private Individual

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Albans City and District Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Not accessed after sales. The Stamford bench made from recycled plastic has been well received by the local community.

Vision Redbridge Culture and Leisure

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always made to feel special whoever I deal with. 2. Friendly, efficient drivers. 3. Bomb proof. 4. Very attentive. 5. All round excellent service.

Westbury Town Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Staff are always very helpful and attentive, coms are good and timely 2. As above. 3. I have been buying Glasdon products yearly for the last 8 years and they still look like new. we have benches that are over 10 years old and are in good presentable order and I would not hesitate to recommend them. 4. I have never really had to use the after sales service as my orders have been completed with no ongoing needs. 5. The process is easy with great coms and advice from the sales team who really know the products they sell. Very happy to continue our relationship with Glasdon for many years to come.

Thatcham Town Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your website needs to be updated as you sell lots of spares that are not listed.

Private Individual

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Market Weighton Town Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bunny pc

Friday, March 1, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. The man that delivered it was fab. He went above and beyond.

Private Individual

Friday, March 1, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, February 29, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. They were very efficient and prompt with emails and delivery up to Scotland. Loved their service. 3. I haven't personally seen the product yet but the installers said it was lovely. 5. Can't thank you enough, great service.

Private Individual

Friday, February 16, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. A*** was really helpful. 2. We collected - but your staff were very helpful. 3. We bought Ice Melt, thankfully we haven't had to use it much yet! 4. We were looked after very well. 5. Everything went smoothly. We were thoroughly satisfied, your staff were A1.

Nettleham Woodland Trust

Thursday, February 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Saturday, February 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful staff.

Ringway

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very good. 2. Very good. 3. Very good. 4. satisfied. 5. Very good responses and communication especially from S*****.

Private Individual

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Amazing service throughout from start to finish.

Swanage Town Council

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Not much to add. Every order I have been asked to place has been straightforward and have received good communication, updates and prompt deliveries. On the occasions I have had to call with enquiries, it has been dealt with promptly by knowledgeable staff. An example for other companies to follow.

City of London

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very quick service and understood our needs. 2. As requested. 3. Have used the product before, no complaints. 4. Information was provided quickly and covered our needs. 5. Very happy.

A&P Chambers Ltd

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. S****** is super helpful!

Rowley Parish Council

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Graysons H&E services

Friday, January 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Travis Perkins

Thursday, January 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Abbotsley Parish Council

Thursday, January 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent advice. Polite and friendly and knew what they were talking about. 2. Not delivered to me, but I did not hear of any problems at all. 4. No need to contact after-sales.

Lowick & Slipton Parish Council

Monday, January 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. No issues. 3. As described. 5. All went to plan.

Layham Parish Council

Friday, January 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Furrough Cross United Reformed Church

Friday, January 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Customer Service was excellent throughout and your delivery man went above and beyond when delivering seats. The delivery location was not straightforward but he carried out delivery very efficiently and was extremely helpful and cheerful. Thank you to all concerned.

Cranbrook and Sissinghurst Parish Council

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great service. 5. Great service, quick responses.

Llandeilo Town Council

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Brindley Electrical Services LLP

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very knowledgeable regarding products. 2. Quick delivery. 3. Very good quality. 4. Fault on product. No quible aftersales service. Replacement issued quickly. 5. Product delivered very quick and faulty unit collected. Pleasure to do buisness with from start to delivery and fantastic after service. Service like this is difficult to find nowadays will definitely use again.

Private Individual

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Laing O'Rourke

Tuesday, January 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. n/a items are being vested. 3. n/a items not yet received and are being vested.

Private Individual

Tuesday, December 19, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Being a Private customer I found it hard to pay for my order but the customer service was excellent. 2. Very helpful delivery driver 3. Excellent product 4. I did use this service and I found it an excellent and efficient service.

Betsi Cadwaladr University Health Board

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Very satisfied with the service provided from the initial ordering through to delivery of products.

Walpole Cross Keys Parish Council

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Information given covered several alternatives with colour etc., and very comprehensive but easy to follow. 2. Delivery direct to our Borough Council ready for installation 5. Highly recommend Glasdon.

Private Individual

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cardiff Council Asset Team

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great comms, very happy thank you. 2. Delivered when promised - no issues. 3. Have used Glasdon products for years, so expect quality to be as per previous orders. 4. No issues at all. 5. Great customer service and product.

Private Individual

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Blackpool & the Fylde College

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bierton Parish Council

Tuesday, December 12, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. One of the bins was broken. 4. Excellent with re-ordering a new bin and arranging for the collection of the broken one. 5. We would use your services again.

Private Individual

Wednesday, December 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Looked after me, with all my questions answered. 2. Dropped my benches at the place I needed them. 3. My benches positioned on the top of a hill facing the Irish Sea, looking good. 4. Excellent service after sales, Looked after me when I had screw cover caps missing from my memorial benches, sent me replacements free of charge. 5. Would and have recommended Glasdon products to my friends and others.

Irchester parish council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. CS are always helpful and knowledgeable. 2. No issues. 3. Always well made. 4. Not used them at the moment. 5. Always a smooth transaction.

Thornham United Charities

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. From our very first contact with Glasdon, you have given us excellent levels of service. Enquiries have always been answered promptly and with courtesy.

Eon Highways

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service and quick delivery, very happy with the process.

Lilford Wigsthorpe Thorpe Achurch Parish Council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Manningtree Town Council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very knowledgeable. 2. Delivered on time.

Devon County Council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, November 28, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Chorley council

Monday, November 27, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, November 27, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Although my order for the bench was handled by Tandridge District Council Surrey (It was to be sited in Caterham Cemetery) - I needed some additional plaques and a new slat and K****** H***** helped me and gave me wonderful customer service. I was so impressed that I thanked her and contacted Glasdon to let them know what a first class employee K***** was and a credit to the company.

Private Individual

Saturday, November 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Great help and advice - made choosing and purchasing so easy- very patient ! 3. Very pleased -considering product has only been seen online. 5. Could not praise company and people with whom I dealt high enough. I had a few changes with my wording on bench, so, great patience from everyone. I enjoy sitting on it too! Very comfortable -never thought I would say that about a bench, but it is so true! Thank you everyone!

Churchstoke Community Council

Tuesday, November 14, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Queen Elizabeth Hospital Birmingham

Tuesday, November 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I placed the order and it was a very speedy response. 2. Clear delivery instructions and quick delivery. 3. Items were as described. 5. Brilliant service.

North Yorkshire Council

Tuesday, November 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Staff were really helpful and responded quickly. 2. Really fast delivery and I was kept informed of when my order would be delivered. 3. Good, we have had the bins in situ for many years and it was just the liner that needed replacing.

Private Individual

Tuesday, November 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Delivered as planned. 3. Not in place at moment. 4. Don't recollect any. 5. This is the second time I have dealt with by ordering one of your benches very pleased.

Town and Manor of Hungerford

Monday, November 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Driver was very helpful, despite our original delivery address being beyond a railway arch which was too low for your vehicle. All resolved quickly without fuss. 3. This is a memorial seat, installed on the village green, and our customer is delighted with the product. 4. Have not required any after-sales service. 5. Very pleased with the simplicy of ordering, response to queries, delivery and product quality.

Private Individual

Monday, October 30, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 3. Happy.

Vision Redbridge Culture and Leisure

Monday, October 30, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very professional and helpful. 2. Friendly and helpful driver. 3. Bomb-proof. 5. Needed for Redbridge! Straight forward and always on hand to assist.

Private Individual

Friday, October 27, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, October 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Newick Green WI

Friday, October 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The staff couldn't have been more helpful, answering my questions promptly and in a very friendly way. 3. The bench is really nice. The plaque is beautifully made and the whole thing enhances the cricket field. 5. I was very pleased that you handled the whole thing in such a friendly way because I was a bit anxious about organizing the purchase of such a big item having never handled anything like it before. You all made the whole experience very smooth. Everything happened as and when you had told me it would so I had no worries at all.

Private Individual

Friday, October 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service and first class delivery .

Northampton College

Monday, October 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The online chat service was handled exceptionally well through to the finalized order. 2. No complaints- received it a lot quicker than expected. 3. Very good quality. 5. I did comment at the time saying how professional the organisation was from start to finish- not something you come across very often these days. Well done to everyone involved :)

Leicester City Council

Monday, October 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Staff were very helpful with my order.

Private Individual

Saturday, October 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. I called months after receiving the benches and the after sales service was brilliant. I have recommended your company to my colleagues who are also considering memorial benches in their regions.

Private Individual

Saturday, October 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Boys & Boden

Friday, October 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, October 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Rentokil Initial Washrooms

Tuesday, September 26, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Sodexo

Wednesday, September 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and was always informed of where we were at in the process. 2. Came on the day it was meant to, delivered to correct site!! 3. Good quality product, feels robust and up to withstanding the bashing about it will take. 5. Very satisfied.

Private Individual

Monday, September 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. The delivery chap was extremely helpful. Helped to position the 2 garden seats which entailed travelling through the house into the patio area. 3. Superb. 4. Didn't need any after-sales service. 5. Everything was a 5.

(Ryedale) Northyorkshire Council

Tuesday, September 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, September 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales department were quick to resolve issues with my order. Although there seems to be a lot of chasing even after payment for my order, a more seamless process is needed to inform customer of expected delivery once they have paid.

Crowborough Town Council

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent Service and I look forward to liaising with you with any future requirements.

Private Individual

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Very professional service, quality and delivery of the bespoke bench ordered. Would definitely use the company again.

Shenstone Parish Council

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. It would have been nice to have a few extra screws within the order - Just incase you lose or snap one during the Install. 5. All Good. Excellent Service and product.

Private Individual

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Very happy with product, service and delivery.

Meadowhall centre

Thursday, August 24, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Swift response. 2. Arrived within a satisfactory time. 3. I have had these previously so know they are a good product. 4. Not really dealt with after sales. 5. Very pleased.

Albany Supplies

Thursday, August 24, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Edelsborough Parish Council

Tuesday, August 15, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient.

RUBIX

Thursday, August 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Holiday Inn Express

Thursday, August 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Uclan

Wednesday, August 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Royal Borough of Kingston Upon Thames

Monday, August 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, August 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, August 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. All staff that I dealt with were helpful and polite. I would recommend this company.

Private Individual

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Matthews PCC, Keasden

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. The first bench showed signs of blue plastic colouring appearing. This was very disappointing as the bench was to be a memorial bench for my parents. However, after sending photos of the defects I was told that the bench would be collected and a replacement would follow. All was done without any quibbles and with great efficiency. I was much impressed with the service given - all staff were courteous, friendly and helpful. A breath of fresh air in this present time. Congratulations.

Private Individual

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

West Bletchley Council

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It would be useful to know in advance, the approx. day of delivery. We had to enquire to establish an expected date. 5. Your colleagues are very knowledgeable and respond to any additional queries quickly. Overall, we are very happy with the service received.

The London Borough of Hammersmith & Fulham

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Penshurst Parish Council

Wednesday, July 26, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Discussed our requirements on the phone and subsequently assisted with order when placed. 2. Delivered promptly. 3. Good quality equipment, previously purchased items from Glasdon. 4. Issue with delivery which was dealt with efficiently. 5. Quality of item and service very good, we are therefore repeat customers. Prices also competitive.

Woodbastwick Parish Council

Tuesday, July 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. After a complicated change to the order, delivery etc, they got this sorted out and completed without issue. 2. Advised it would take longer, would have appreciated more info directly from DPD in this regard as this was being delivered to an alternative address.

Colas Ltd

Tuesday, July 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

ESSENTIAL INDUSTRIAL SERVICES LTD

Tuesday, July 18, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Knowledgeable. 2. Speedy delivery :) 3. Fantastic quality. 5. Excellent service all round.

Layham Parish Council

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great Park Brewers Fayre

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. It was a very heavy bench and only the driver to off load it. Luckily my son and SIL were there to help the driver otherwise he'd never have managed. 3. We are thrilled with it and so are the cricket club where it's been sited. 5. Would have been 5 without the delivery problem.

Private Individual

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent communication.

Bolton Deane and Derby Cricket and Social Club

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Torbay Harbour Authority

Monday, July 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Our last two orders have been delivered to Torquay Harbour instead of Brixham, the origin of the orders. 5. We like using Glasdon as we feel they are trustworthy and reliable, though if it could be ensured orders arrive at the correct harbour office that submitted the order it would prevent additional costs with us having to relocate the goods to the correct harbour.

GJB Trading Ltd t/a McDonald's

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Birmingham City Council

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

BCU

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Stillington and Whitton Parish Council

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wyre Council

Wednesday, July 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. We appreciate that many orders have to be made so a delay is expected, but delivery dates are given to us so it can all be planned in. 3. Never had a problem that was not quickly dealt with. 5. We have had a long and happy partnership which we are happy to continue.

REXEL

Tuesday, July 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Service received is always of the highest order. 2. My orders are always direct to site and I have had no issues that were not resolved within a few days. 3. I have not received any complaints from my customers so have to presume all is well with items supplied. 5. Very happy with the interactions with your staff, always found them to be most helpful, professional and they will always provide the information requested of them.

Private Individual

Tuesday, July 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, July 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. K***** was very helpful she gave us excellent service definitely recommend this company. 2. Delivery was right on time. 3. Quality is excellent. 5. K****** kept us updated all throughout the order no problems with service. Excellent service all the way through.

whitchurch and ganarew group parish council

Wednesday, June 28, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always helpful. 2. Delivered when stated and kept well informed. 3. Very satisfied - good products. 4. Very satisfied. 5. Glasdon is our first choice - quality and helpful reliable service. Nothing more to add - 5 all round !

Private Individual

Wednesday, June 28, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

ERYC

Thursday, June 15, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Veolia ES UK Ltd

Friday, June 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The order request was from my colleague, however, the quote came over straight away to enable a PO to be raised. 2. The goods arrived quickly, which was greatly appreciated. 3. I received no comeback of any problems with the order, so goods were as expected. 4. Again, I was not directly involved with the order request, but no problems have been brought to my attention. 5. Overall the process was seemless.

Weston Rhyn Parish vouncil

Friday, June 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, June 8, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very efficient and friendly service. 2. Very satisfied. Arrived on time and well packaged! 3. Delighted. 4. Had a query and recieved answers promptly and efficiently! 5. Extremely satisfied. It is a joy in this day and age to deal with a company like yours! Thank you!

Wittersham Parish Council

Thursday, June 8, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

City of London

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Quick polite service, with delivery on time. 2. The deliveries have arrived on time as expected. 3. good quality, suits our needs. 4. Invoice arrived prompt and correct. 5. Knowledgable service desk, who quickly change any requirements we may have.

Otterhampton Parish Council

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

RushenRotary

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Very good service.

Private Individual

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Quidenham Parish Council

Saturday, June 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Burston & Shimpling Parish Council

Thursday, June 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Polite & efficient. 2. Request for a phone call/email was acted upon to aid delivery - thank you. 3. Very Satisfied. 4. None required to date. 5. A very efficient, polite & speedy system, thank you.

The Park, Accolade Wines.

Wednesday, May 31, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Really pleased as I was unsure of what to do as I had not ordered with you before. Really helpful. 2. Quick delivery and on time. 3. Very good quality. 4. After sales were brilliant as I ordered bins far too small and they reordered what i needed. Very helpful. 5. Overall experience with you was very good, happy with everyone i spoke to. Thank you.

Belgrave Community Allotment and Garden

Wednesday, May 31, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Overall, highly happy with the products bought and have repeated purchase and recommended your products to family and friends.

St. Brides Major Community Council

Monday, May 22, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Arrived the same day as I was advised it was being dispatched. No arrangements were in place for that day. Delivery then had to take place the following day. 5. I have always found the staff very knowledgeable of the product and extremely helpful.

Worcester City Council

Thursday, May 18, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always helpful and informative. Responses sent in a timely manner. 5. I have always received the best customer service with everyone I've spoken to. They're always trying to accommodate my requests.

Tayside Contracts

Thursday, May 18, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Glemsford Playing Field committee

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful when dealing with my many questions. 3. Very satisfied as we have suffered in the past with vandalism and your products are standing up well.

Xmo Strata

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always get prompt replies. 2. Arrived on time. 3. Great products.

Queen Mother Hospital for Animals

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The staff we spoke to were very helpful and understood exactly what we wanted. 2. Once the order was in, delivery was quicker than I anticipated. 3. It's just exactly what I wanted. 4. We didn't require after sales service. 5. Ordering a bench in someone's memory is quite emotional but your staff were understanding and helpful. I'd be happy to recommend your firm. Our seat looks out to sea and I understand that many unconnected people have sat on it. Thank you.

Fretherne with Saul Parish Council

Wednesday, May 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Enquiries were answered promptly and politely. 2. Very prompt delivery, on time and to the delivery point. 3. Exactly as described. 4. Not had a reason to test it. 5. Impressed with Glasdon' s products and service. About to order another product from them and its highly likely that another order will follow very shortly after that one.

Barrow upon Humber Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hound Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service thank you.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kislingbury Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Good products & good service.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. From start to finish, excellent care and service. I made a few changes but that was never a problem. We are delighted with our bench and it is so comfortable! Never thought I would say that about a bench!!!! But, it certainly is. I like to pass it by and see people sitting there. Great company to have dealt with -cannot praise you enough!

Moorcroft group plc

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It always says delivery will take a length of time but most times the product is here much quicker. 3. The products are always made well and we have been using them for a number of years and not had any breaks as of yet. 5. Perfect.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I had two occasions to contact your sales staff and both times their response was prompt and informative. 2. The seat was delivered in good time by a very pleasant driver, who helped get the package into my garage. 3. It is what I expected and hasn't disappointed. 4. I have not needed to come back to you for anything. 5. Excellent service and a first class product. Your staff presented a very professional service that also felt personal, they wanted us to have what we wanted and were willing and able to make it happen.

Brympton Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NC & JC Construction

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

North Yorkshire Council (Previously Selby DC)

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Great customer service as when I had a query, it was dealt with quickly and efficiently. 2. The delivery was very quick. 3. The litter bin liners that we had received previously didn't last very long, so we have now received replacements and are hoping these will last longer.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent kept in touch. 2. Delivery driver was very helpful. 3. Quality looks superb at the minute. 4. No problems. 5. Perfect service.

TemcoUk Facility Services

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always very helpful and proactive. 2. Sometimes we have to wait longer than expected for orders which does cause a problem with our clients. 3. We have never had a complaint from our clients after ordering items.

Private Individual

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great bunch of people. 2. Great product. 3. Fantastic. 4. Very good. 5. Cant fault them, at all.

Newick Parish Council

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and supportive staff. 2. Delivery was as notified. My only slight criticism was that there was just one person making the delivery, and my husband (who is not supposed to lift heavy objects, had to help him unload an carry the heavy bench round to our back garden. 3. Excellent quality. The bench has now been positioned on our Village Green as a memorial to Queen Elizabeth II . It looks great and will be well used by our parishioners. 5. Efficient - and easy to discuss design options. The new bench is sturdy and impressive and is an appropriate memorial to Her Majesty. I have given Glasdon details to our local WI who are planning to commission a bench as a memorial to a local benefactor.

Stevenage FC Foundation

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Extremely happy with the service as it was seemless. 5. We will be using your service again shortly!

ScotRail

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

ForHousing

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always friendly, helpful and keep me up to date with information. They help with enquiries and provide all quote and invoice information quickly and efficiently. 2. Smooth delivery an followed instructions as stated. No issues on delivery. 3. Very satisfied. Ordered again after being happy with the first batch. 4. Always on hand to answer questions if needed. 5. I haven't had any issues from my first order and questions, to my second order and installation of the bins. I would and have recommended to others, and would purchase with Glasdon again.

Private Individual

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Excellent, everything went to plan. 3. Everything is good, the only thing I would do differently is to have a wider slot for the paper (current slot is a little tight, which is resulting in people not using that part of the bin as much as the other compartments). 5. Excellent

Meadfleet

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful to answer any questions and replies were provided in good time. 5. I found everyone I dealt with at Glasdon to be extremely helpful and my order was delivered swiftly. The product is very good.

Gen2 Engineering & Technology Training Ltd.

Monday, March 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very clear & helpful guidance. 2. Alerted in advance & delivered on-time in perfect condition. 3. Very nice unit (salt spreader) -perhaps consideration of a removable apron between the 'operator' and the spreader wheel to help avoid 'splash-back' onto the operator could be considered? 4. Very professional. 5. Trouble-free. Would certainly recommend both the product AND the experience. Well done.

Runcton Holme Parish Council

Monday, March 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Layham Parish Council

Friday, March 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Ashes Playing Field Trust

Friday, March 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Driver was asked to call when he arrived but he did not and the goods were delivered to an adjacent private house rather than to the park - we have no post code for the park so the post code given was the nearest possible with clear instructions to call our Groundsman upon arrival.

Wickwar Parish Council

Friday, March 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. K**** was very helpful and easy to communicate with. 2. It was a bit tricky dealing with the driver as the town hall isn't manned but we got there in the end. 3. One of the slats was damaged on one of the benches however a replacement was sent promptly. 4. Easy to deal with and prompt service. 5. Everyone very helpful. Great to have people easily available on telephone and email.

Private Individual

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Manchester City Football Group

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. If fairness this score is only representative of my last order. Which was originally ordered in October 2022, and received January 2023. This despite many emails chasing the order at the clients request. 4. Again as above, normally very good however the last order placed was very poor. But resolved once D***** stepped in. 5. As above again.

Cyngor Cymuned Llanengan

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. I was very satisfied with the service received from the beginning to the end. Diolch yn fawr/Thank you.

Durham County Council / Business Durham

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and knowledgeable staff. 2. Quick and efficient delivery. 5. Great service from start to finish.

Weaverham Parish Council

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. All staff I had contact with were friendly, polite and helpful. Everything was done as they said and delivery was as expected.

Myddleand Broughton Parish Council

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Orders are always handled well and contact with the company is first class.

Sport Wales National Centre

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Items purchased over internet. 2. Items arrived on time. 3. Excellent and fit for purpose. 4. VAT reciept recieved as soon as product arrived. 5. Good service, accurate paperwork and great value for money. When I have spoken to staff they have been very clear and high level of product knowledege.

HTS GROUP LTD

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

ABB Ltd

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Fantastic service. Will definitely use again. Thank you.

Avolution

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I didn't actually speak to anyone as it was an online order. 2. It was delivered. 3. Good thickness and the correct products. 5. It would be handy if repeat orders can be listed somewhere easily accessed to save time or even a reminder to reorder based on activity?

Tesco express

Thursday, February 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great service very grateful.

Private Individual

Monday, February 20, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I had exceptional service for my order. 2. I have also passed on my appreciation of the exceptional service offered by the contracted driver who made the delivery. The product was well packaged and met with my expectations. 3. I was extremely satisfied with the product fitted in a recently refurbished Crawley train station.

ABM

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Boys & Boden

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service. We could do more business with you if we had a slightly better price as we get the same price as the end user.

Private Individual

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Parish of St Helier

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. excellent service.

Berkhamsted Town Council

Thursday, February 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful.

J R C Trading Co (Scotland) Ltd

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales person had good product knowledge. 2. Came in very quickly after order. 4. N/A

Windygoul Primary School

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service:

5. Overall satisfaction:

5. Our order was for a service for a gritting machine that we purchased several years ago. The whole process was very efficient, and we are pleased with the result.

Murton Vic Developments

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Catworth Parish council

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Blaenau Gwent CBC

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent support at all times. 2. All orders have been delivered on time or before scheduled delivery date. 3. I've distributed the items I've ordered to each of my volunteers and have had no complaints.

Virgin Media

Wednesday, February 1, 2023

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NWLP

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Geberit Sales Ltd

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very prompt delivery. Items delivered as scheduled. 5. Overall great service and shall definitely use Glasdon for our office needs again.

Private Individual

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent and courteous at all times. Very willing to go the extra mile to resolve issues and questions. 2. Precisely as promised. I felt a bit sorry for the driver who was expected to offload a very heavy bench single handed. 3. Excellent, we had ordered 21 previously! 4. Amendments to the plaque, our changes, were dealt with well.

Advanced Commercial Interiors

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

XC Trains Ltd

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Prices to be more competitive with other manufacturers.

Mid Devon

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wardell Armstrong LLP

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. N/A

Norfolk County Council

Wednesday, January 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, January 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, January 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thorlux Lighting

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service:

5. Overall satisfaction:

2. The delivery was delayed. 5. The delivery was delayed

Monmouthshire County Council

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Lawrence Chapel Warminster

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service, good communication. 2. Prompt delivery, good communiation. 3. Excellent product, well packaged. 4. Good aftersales service. 5. Very satisfied - Fantastic quality products, great communication. Many thanks for all your support.

Beechden Ltd

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

BagLadies of Thornham

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Difficult to speak to same person each time I contacted company so sometimes frustrating. 2. Message was that delivery would be in next 10 days . Needs to be more specific or to be able to track. 3. Looks good.

Private Individual

Friday, January 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. As we are based in the office, we can't confirm on the delivery but no complaints. 3. As we are based in the office, we can't confirm on the quality but no complaints. 4. Not dealt with them. 5. Order acknowledgement in a reasonable time and we are given with accurate dates.

Veolia

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Good service all round...thank you.

Wroxham Parish Council

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Didn't get any prior notification of the bench being delivered. The delivery driver couldn't find the address and then it had to be delivered to my house which was less than ideal.

Stoke sub Hamdon Sports and Recreation Trust

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service. 2. Timely and helpful. 3. Glasdon has provided us with a number of different good products over the years, including picnic table. These have all been very good quality and built to last. Just what you need in the rough and tumble of public recreation spaces. Thank you. 5. It all went very smoothly and worked as advertised. Thank you.

Private Individual

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Simple and easy. 2. At the time given, no issues at all. 3. Product fine, feedback was that instructions for install were poor. 4. Not used and no contact. 5. All good.

Elworth CE Primary School

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Online was easy. 2. Arrived quickly. 3. As described. 5. Very efficient ordering and delivery procces .

KEYLINE

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Norfolk County Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. No issues. 2. Very satisfied. 3. Excellent. 5. Excellent thank you.

St Endellion Parish Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Basildon Borough Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North Manchester General Hospital

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Products and service - great no improvement required. Many thanks.

GRANAGHAN & District Women's Group Swatragh

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The girls with whom I dealt, over the phone and by email too, could not have been more pleasant, pro active, helpful, understanding etc. I particularly appreciated the phone calls ❤️. 2. The bin was dropped off at the end of my lane for me to find!!! It should have been delivered at my door!!?? 3. Topsy is all I wanted her/it to be!! 4. Don't think I've experienced any?? 5. Would certainly do business again - Very efficient team.

PARBOLD PARISH COUNCIL

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Order process is good. A misunderstanding over the proof was quickly rectified and we were shown goodwill by the representative. 2. Delivered in a timely manner. We asked to be notified first which was honoured and this made the delivery easier. 3. Very happy with gateway, just waiting for the amended sign to be delivered. 4. So far so good. 5. Good experience, will certainly come back to glasdon.

Galliford Try

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Hilgay Parish Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Guided through the process well. 2. On time and delivered to the correct address. 5. Very Good.

BMW

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bishopgore

Thursday, December 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very efficient. 2. Driver dropped off bins in ideal location and were packaged securely. 3. Nice grade of plastic and really solid construction. 4. All ok. 5. Great and had a detailed summary of what would happen from start to finish. Keep up the good work and thank you for making our life easier.

Chilton Parish Council

Friday, December 16, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient thank you. 2. I didn't personally receive it, but it was delivered to the nominated address. 4. I really don't know because I've not accessed it. 5. We use you when we need to and have always been happy with your service.

Oldland Parish Council

Thursday, December 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Belgrave Community Allotment and Garden

Thursday, December 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Overall, very happy with service received. 2. Very satisfied. 5. Gazebo not assembled yet, so can't comment further.

Friends of Bantock Park

Thursday, December 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. No occasions were we've needed to come back to you. 5. rather a lot of raising orders and bill confirmations but worked ok, no complaints. Everything's fine, we shall continue to use/recommend you. Spotting Glasdon equipment when at coastal resorts (I'm a member of the National Piers Society) has almost become a pastime of mine!

Harworth & Bircotes Town Council

Tuesday, December 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Always Very satisfied with everything and helpful staff when needed.

Ryedale District Council

Monday, December 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friends of Barrington Greens

Sunday, December 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful team. 2. Delivered to schedule. 3. Still to fit. 4. Not used. 5. I would recommend you to others. Great you are supplying slats made of recycled plastics.

Reed's School

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. A long period of time between order being placed and delivery. 4. Not sure I had any??

Westwood Parish Council

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction: N/A

1. The Sales office were helpful and despatched the goods to the correct delivery address. 2. I was notified of when the goods were delivered to the village shop/PO which is easier to find than my home address.

Powys County Council

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Have established a good working rapport with J*** over the years.

Tarvin Parish Council

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery driver was extremely helpful.

We Clean Ltd

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Marshall's Arm LNR

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Some confusion during holiday handover but well sorted. Always courteous and helpful. 2. On time and well packaged. 3. Excellent. 4. None required.

Chislehurst Commons

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Bit tortuous at times as our requirements especially on the plaque changed during the ordering process. Never quite sure if changes were being logged correctly. 2. Once we had agreed the final specifications delivery was earlier than expected. This was good for us. 3. Recycled material has a close to timber finish and although 6 foot plus long does not look monolithic. At 85kg this should deny all but the most psychopathic of vandals..

ALDRINGHAM CUM THORPE PARISH COUNCIL

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. From placing the order received a very speedy and safe delivery of the goods.

Private Individual

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

not taking card payments was a real downer because i cannot use a credit card i will not be able to order from you in the future.

Private Individual

Friday, November 18, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Maybe requires a little more experience. 2. Excellent. 3. Very good. 4. Good. 5. Good.. See above.

Balderton Parish Council

Tuesday, November 15, 2022

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. They were hlepful, efficient and very pleasant.

Luncarty and Redgorton in Bloom

Tuesday, November 15, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered online - no human contact. 2. Driver was very helpful and helped move picnic table to final location. 3. Very strong and robust. We'll put together. 4. Didn't use/need 5. Excellent. Everything about ordering and delivery was easy, the table is every bit as good as we wanted it to be! Perfect.

Private Individual

Monday, November 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Monday, November 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

4. Keep us informed of when delivery would be made.

ST LUKES PRIMARY

Monday, November 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

West Moors Town Council

Wednesday, November 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction: N/A

Northern Care alliance

Tuesday, November 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Nothing to really comment other than the fact from quote request to order to delivery was as smooth as can be expected. No unnecessary hassle or issues. Good work.

Catshill Methodist Church

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. Gave us notice as requested and helped move into our safe place. 5. Discovered Glasdon benches by accident but so impressed with comfort, style, fact that it used a lot of recycled materials and help from sales team. Very happy "accident"!

High Legh village hall

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

PPP Capital

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

St Cuthbert's Church, Kentmere

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It came far sooner than expected. We were delighted. 5. The whole experience was, as far as we were concerned, excellent.

Absolute Cleaning Excellence

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Items were well packaged and labelled. 3. Bins I ordered are top quality and perfect for what I require, would and probably will be purchasing them again.

The Front Skatepark

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First point of contact over the phone, lady was super helpful and very knowledgeable. 2. No problems 3. Very good quality and made to the size we required, this padding is on poles outside and are standing up to all weather elements very well. 4. No queries required but you did check in with us that the items were received ok 5. great service.

Private Individual

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Brucefield Tenants and Residents Association

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Driver very polite and helpful.

Private Individual

Thursday, October 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Barton-le-Clay Parish Council

Thursday, October 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very good service, kept me informed on my order at all times. 3. Overall very good quality and it should last a long time. 5. I also use the online chat quite a lot to ask questions about products. They are really helpful and cover all questions raised. I am currently working on a project to put together a bench package. The online chat has been really useful, and helped the bench selection as well as providing all the costs involved so that our package covers everything.

Olympia Limited

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bishop Creighton Academy

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

Robertson FM

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Northumbrian Water

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. All very smooth, thank you

Cardross Trust

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent customer service from start to finish.

Woking Borough Council

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Monmouthshire County Council

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent altogether. Very pleased with the Modus Units.

Skipton Business Finance

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Nothing negative to report. All positive - a quick and efficient service all round. Thank you.

Coastwatch, Portland Bill. (NCI)

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. Delivered earlier than expected which was good. 3. Excellent quality products - we now have two products. A picnic bench and a seat. 4. No need to make contact, everything was fine. 5. Excellent company to deal with - would recommend. A highly recommended company, easy to deal with and quality products which will last for years.

PFU Fujitsu

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Environment Agency

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Great service, I hope to order another twenty/thirty in the near future.

Cambrianway Ltd

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Sometimes, because you are so busy and we don't give you enough notice we have to wait for bollards. Not your fault! 3. Very high quality. 4. Your staff are eager to help. 5. Enthusiastic staff at your end. You are great to deal with.

Swansea Council

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Spoken to several of the team, particularly J**** and also A** P***, always very helpful. 3. Always very durable good quality products ideal for outdoors. 5. Simple to order, staff always on hand to assist. Always used Glasdon, traditionally good service and good products, very reliable and professional.

Syngenta

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

University of Portsmouth

Thursday, September 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Staveley Village Association

Thursday, September 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Free delivery was a real bonus.

NC & JC Construction

Monday, September 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

G R Wight and Sons Ltd

Sunday, September 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Doors had to be replaced. 5. I am happy the doors were replaced free of charge.

Llangennech Community Council

Friday, September 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. I find it easy to deal with your Company and my enquiries are always promptly handled. It is also useful to be kept informed on the progress of an Order which is always the case in our dealings.

HTS (Property & Environment) Ltd

Friday, September 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Friends of Chantry

Tuesday, September 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent communication. 2. Very helpful delivery driver. 3. Beyond and above ...thrilled !! 5. The communication with J*** C****** was incredibly helpful and he has the patience of a saint. All pros no cons extremely happy that we went with Glasdon, there help and advice 10/10.

Tendring Parish Council

Monday, September 5, 2022

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Excellent. 3. Excellent. 5. Excellent

Nottingham Trent University

Friday, September 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Straight forward system and easy to use.

Bridgwater Town Council

Friday, September 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. On the whole - its great service, however it seems to take a while to get the visual proof for plaques when you do an on-line quote, always have to chase. Also it would be more appropriate if you had one person that handled your account, as there has been confusion in the past and an order went adrift.

Winter Gardens Blackpool

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. The product I received is not what I was told it would be and it's still sat in its box awaiting a call back which I guess I won't be getting.

Direct Signs (UK) Ltd

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Marsh and Micklefield Big Local

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Travis Perkins

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. N****** P*** was very helpful with my enquiry and recommended several other products that our customer might like. This did result in an order. 2. Delivered as per delivery date given. 3. No problems. 4. None received but I'm sure it would be just as good. 5. All good excellent service all round.

Sir Tom Finney Community High School

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Uploading an adequate photo of the school logo was problematic, so we had to have a plain bin for ease, which was disappointing.

Pure Utilities

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The person I chatted to was extremely helpful and understanding of my request and managed to sort my issues expertly. 2. My order was delivered in great time. 3. My order was exactly what I needed. 4. I received great customer service. 5. Great expert service all round.

City of London

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Quick service, helpful assistance. 2. On time and to the right place. 3. Good quality product all as expected. 5. All aspects of the order delivery were first class.

Barlby and Osgodby Town Council

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Prompt and efficient order and delivery.

Edelsborough Parish Council

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Understood requirements & ensured the product met these. 2. Took longer than expected. 5. Better information about the delivery time would be appreciated.

Friends of Coed Gwilym Park

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Keyline Civils and Drainage

Wednesday, August 31, 2022

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service received.

Browns builders merchants

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Abbotsley Parish Council

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Particularly happy with the help online via your chat service prior to order.

Veolia

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Help with moving the delivery was much appreciated. 5. A good experience, an excellent product.

Trafford Solicitors C.C.

Wednesday, August 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From the very first enquiry, to meeting M****** at the factory who looked after me and my colleague very professionally and took a great interest in the story we had to tell behind our cricket team and reason for the memorial bench, to the team who I dealt with right through with A***** and K******, I couldn't fault anything. Very much appreciated. 2. Although the delivery was not something I could be involved with due to it's far location, I understand from the Riverdale Hotel where it was delivered to, everything was spot on. 3. We wanted a bench that was largely maintenance free due to it being located where we would only be visiting occasionally but annually. This bench ticks all the boxes in that regard, and the quality will stand up to any use it encounters. 4. We needed to change part of our order and this was handled very quickly and with no fuss 4. Due to it's delivery location perhaps an email confirming it had arrived would have been appropriate for me as the hotel failed to let me know, but otherwise all other communication was good. 5. I couldn't fault anything. The way me and my colleague was looked after at our initial meeting at the factory with M****** was very reassuring and professional and as I mentioned, he took a genuine interest in our story behind the purchase. It was so pleasing for us that he took time to deal with what to the company is a small purchase. M****** mentioned that you might be interested in receiving a photo or two of the bench at it's location and a small account of the story behind it with a view to putting it into your in-house magazine. I'd be more than happy to follow that up should you wish. Thanks again to the whole team.

Financial Reporting Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J** was very helpful throughout the process in choosing and getting the bins. 2. They arrived early which was great 3. Very satisfied with the quality of the products

Godmanchester Town Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very prompt replies, extremely helpful.

Warbstow Parish Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Many thank to the delivery driver who had to master Cornwalls narrow lanes. 3. Really pleased with the look and finish

Salisbury City Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North Sunderland Parish Council

Monday, August 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

TemcoUK Facility Services

Monday, August 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always very helpful with my requests and quotations are returned within the same day 2. Would prefer a shorter lead time on orders but you always try your best to get a better date 3. I have received no complaints from clients regarding any ordered product so far! 4. Do not get any after sale service

Private Individual

Monday, August 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very satisfied with glasdon as always Thanks

Corsenside Parish Council

Wednesday, July 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Delivery took a long time, it seemed like the order was forgotten about until I chased it up.

North Somerset Council

Monday, July 25, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Billingshurst

Friday, July 15, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Superb service and understanding of the need for sensitivity 2. The driver delivering the item was outstanding and excellent with communication and delivery information 3. Exceptional 5. Highly recommended! All staff and driver were superb in our dealings , thank you!!

Trysull & Seisdon Parish Council

Thursday, July 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service in dealing with alternatives and final order by email and phone 2. Excellent. Advance notice provided 3. The finished erected signs look great 5. Excellent overall service and good value for money price when compared to all other quotations received. Excellent explanation when explaining "extra over" cost of items when the customer was considering various options and alternatives and very good design guidance provided in determining the best available product to suit the overall job and specific locations. The Parish Council were most satisfied with the overall supply and finished product provided by Glasdon. There were no areas of dissatisfaction.

Aberdeenshire Council

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Would benefit with the option of stainless steel bolts for our coastal settimgs

TG Convenience Stores Ltd

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The Representative is always very helpful 2. Delivery seems to take quite a while. That's my only issue. Delivery seems to take quite a long time. That is the only problem.

Help in hand

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered via online chat, he made it very easy and understood what I needed

University Hospitals Birmingham

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. excellent communication 2. delivered as stated 3. excellent quality as always, we have had a fair number of benches from you and have never had a problem with quality 4. excellent as always 5. could not fault the handling of the order

MBC Contracts Ltd

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** went out of his way to help with our request and order. His dedication to execute the order and delivery date was very impressive. 5. As previously stated, we could not fault the Customer Service and Sales Department dealing with our order

Private Individual

Tuesday, July 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Initially there was a concern about the cost of packing and postage. This was helpfully resolved for which I am most grateful 2. Arrived promptly and to the correct address. Good service - well done!

LBH&F

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

RINGWAY

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. i ordered the wrong signs but they sorted this out and a way around it

EMCORUK

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Brilliant service. Very efficient and approachable. 2. Delivered in time. Excellent protective packaging. Good communication. 3. Looks great. Appears to be very durable. Lots of complementary comments. 4. Brilliant service. Very efficient and friendly approach. 5. Very satisfied. Really good service and communication throughout. Very pleased with the customer service and with the product. No issues at all.

New College Swindon

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Calber Facilities Management Limited

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ditton Parish Council

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales Office very helpful 2. Delivery was quicker than expected 3. Used before so know from experience the product is good Simply order process and efficient

Myddleand Broughton Parish Council

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Have dealt with the Company for several years and always had good service and friendly response.

Private Individual

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Polite and helpful driver Order was professionally handled and contacr was always helpful.

Fenland District Coucil

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Borough Market

Sunday, July 3, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J** was very informative and good at keeping in contact 2. Took a bit longer than i was hoping, and could have done with more comms from you to update me. I kept having to chase. 3. Very good product 4. J** popped by to take a look, and checked in with me to ensure i was happy with everything. 5. Very good.

St Endellion Parish Council

Monday, June 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Markon Limited

Tuesday, June 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Anns Grove Primary School

Tuesday, June 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Sutcliffe Play (South West) Ltd

Monday, June 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service Very happy with the service from all involved

HSS Asset Management

Wednesday, June 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The whole process was very easy and efficient. 2. Confirmation of delivery was prompt. 3. Our customer has reported the asset as suiting their needs exactly. 4. Have had no reason to use this service as of yet 5. The whole process from start to finish was easy. polite and responsive staff handled every question I had efficiently. I would be confident using Glasdon for future needs.

Highland Industrial Suppies

Tuesday, May 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. My enquiry and order was handled professionally 2. Although my order was not delivered as quickly as I would have liked it was delivered within the lead time given 3. Excellent quality product for the job

Ryedale District Council

Thursday, May 19, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Glen Parish Council

Tuesday, May 17, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always professional and efficient. 2. Very fast service and prompt delivery 3. Very good quality and durable products 4. We needed to change part of our order and this was handled very quickly and with no fuss 5. As always, a great service

Merseyside Fire & Rescue Service

Thursday, May 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, May 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. very helpful 2. Arrived sooner than anticipated and packaged well

Advanced Commercial Interiors Limited

Thursday, May 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J**** was a great help, gave me all the info I needed and also kept me updated along the way!

Mark Parish Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient Glasdon are always very efficient and their products are high quality

Northern Lincolnshire & Goole NHS Foundation Trust

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gt Burstead Church

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. very helpful 2. Assumed we had help on site, but solved it by using a local builder 3. People are admiring them 4. Sent the missing part over night 5. Will recommend them to others

Coningsby Town Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kent Frozen Foods

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery took quite a bit longer than expected 3. Everything was as expected

TARMAC

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Croydon Parish Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very very helpful 3. Very satisfied. 4. Can't fault them. 5. No complaints at all. I was very satisfied with the service I got from your staff, the prompt delivery, even with the COVID on. The seat has been well and truly admired and I'm sure my late husband would be so proud.I hope you get many more orders from the Bolton-Le-Sands area. Thanks for everything. Highly recommend you, Kindest Regards Mrs J******.

Regency park residents Association

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great advice and service 2. Great product, fit for purpose and delivered on time 3. Excellent quality 4. Great advice 5. First class service for a first class product

Up Holland Parish Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. We were not warned that the delivery would require us to unload. I'm a typing, not a strong-man and nine benches off the back of a lorry was quite a task. The driver and my husband had to drag the benches, risking damaging them. 3. They are amazing, exquisite. 4. Didn't use an after-sales service 5. All handling was good, only delivery was difficult. Driver was pleasant but even he struggled with the heavy benches.

Aldworth Parish Council

Wednesday, April 20, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Good help using the online chat function. 2. Simple and no issues. 3. very pleased, parish are very happy 4. No requirement for after sales service 5. No requirement for after sales service Will use again, quality products

Carbrain Primary School

Thursday, April 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. I had ordered the wrong item but Customer Services quickly and easily arranged for a swap. Thank you.

Barnby Parish Council

Thursday, April 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We always use Glasdon's if purchasing Street ware

Roxwell Parish Council

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered by e:mail to sales as all sales team working from home. 4. Not Applicalble

Scomac Services Ltd

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bellway Homes

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Couldn't have asked for anything more. I don't normally get involved with this, so had no clue myself what I needed to do. Everyone helped me get what I needed. It enabled me to finish a site 100% Thank you

Ryhall Parish Council

Friday, April 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are really please with the 2 benches purchased they look very smart and we hope them to be long lived and low maintenance.

Private Individual

Wednesday, April 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I was able to get the information I required during phone calls with your staff 2. I had given the name and contact number of the person dealing with the receipt of the bench at Fife Council, however, it was always my name and number which was used and shown on the documents. Fortuneately I was able to take the call from the delivery driver and divert him to the responsible person, and the delivery was successful on this occassion. 3. I was very impressed with the quality and the additional plaques which were mounted on the bench. 4. comunication was good. 5. it was an easy process and completion was earlier than initially expected. overall my experience with the company was very good.

Runcton Holme Parish Council

Wednesday, April 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wymondham Busy Group - Town Team

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I made initial contact via the Chat facility and was introduced to J**** who guided me through the process of selection, ordering and payment 2. The service was excellent. Delivery times had been extended because of the pandemic but the bench still arrived in very good time 3. It was all that was hoped for 4. Have not needed to use it 5. The process was fully explained and efficiently executed I would have no hesitation in recommending your company to anyone requiring a similar service.

Stevenage Bprough Council

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very professional service 2. Always on time 3. Top quality products 4. No problems at all 5. I've never had any issues with anything All good

Private Individual

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We were kept informed regarding delivery at every stage

Signs Express (Warwick)

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I would use your Company again and recommend you to other people

Mason Street Furniture Ltd

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Shelley is a real asset and goes the extra mile to ensure, my orders and quotes are delivered promptly and gives outstanding customer service to us as a customer.

Blackpool Coastal Housing

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hockham Parish Council

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I ordered the wrong bin, but sorting the problem was very well executed. Very impressed by the service.

Ibex Marina Ropes Ltd

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. The order, as delivered, was incomplete. The after-sales service very quickly rectified the issue.

Private Individual

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All departments were friendly and helpful.

RH Attwood Grounds Maintenance

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Service, won't hesitate to use them again.

East Preston and Kingston Bowls Club

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Birmingham City Council (Parks Department)

Friday, March 25, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Vinyl sticker not right. 4. A***** B****** dealt very well with this matter

Bishop Monkton Bowling Club

Wednesday, March 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Delivery driver was very helpful

Andrew Bickle (ISS)

Tuesday, March 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Communication on Estimated Delivery time-frames could be a little bit better

Cumnor C of E Primary School

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Aberford & District Parish Council

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First rate- fast and efficient 2. As above 3. Was as expected

Services International Limited

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We are very pleased with the service and product. Thank you

Richard Chedzoy

Wednesday, March 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Some slight misunderstanding but soon rectified. 2. No problem. 3. Perfect. 4. No problem. 5. No problem Very good.

Woodmuir Primary School

Wednesday, March 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Indivdual

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Excellent pre-order service and help.

Glen Elphick Paving Ltd

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. Delivered as promised. 3. Good quality and easy to install. Very pleased with everything also my customer was very happy and paid.

St Giles Filling station

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. No comments. 2. Prompt delivery. 4. Good quality. No other comments.

Myddleand Broughton Parish Council

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction: N/A

4. Not necessary. Always happy with the service we get and responses to queries are handled well and efficiently.

Bromsgrove DC / REDDITCH BC

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hanham Abbots Parish Council

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Overall excellent service from Glasdon. Delivery driver was great and called to let me know when he would be arriving on the day. I had one small issue that was dealt with by customer care promptly. I will definitely be ordering through you again.

Aberdeenshire Council

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kier Highways

Tuesday, February 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery can be slow at times.

Laceby parish council

Tuesday, February 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HTS PROPERTY & ENVIRONMENTAL

Wednesday, February 16, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hallow Parish Council

Monday, February 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Idverde

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fyffes Group Ltd

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Selby District Council

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I thought the whole process from start to finish was easy and efficient. Staff were very helpful and informative so they made the whole process easy. Thank you.

Veolia

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

No complaints whatsoever.

halam PC

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

G.D.Harries

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I personally prefer to talk to personnel ,especially for first time dealings, but due to covid and people working from home it was after I had made contact through your online procedure that I was contacted and there seemed to be a delay. 2. Good notification prior to delivery , polite and safety conscious delivery driver. 4. No issues. The client specified the product and wanted Glasdon for continuation of same product , there are cheaper alternatives, please look at the final cost.

Risinghurst and Sandhills Parish Council

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Downley parish Council

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All the staff I had contact with through the process were friendly & efficient. 2. I have taken one mark off only because the order took a long time to come through but fully appreciate that this was through factors beyond your control such as Brexit & Covid. 3. It's an excellent bench. 4. I have no issues. 5. Glasdon's will certainly be my first port of call for future orders.

Private Individual

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service. Patient, and helped family to make informed decision on the perfect bench. 2. Delivered in advance of our stated timescale to meet special anniversary. Absolutely faultless. 3. Excellent quality, looks great and will be low maintenance, which, given location on seafront, is essential. Nicest looking bench on Barassie shore. 4. Really didn't need any, as council installed. 5. Faultless. Cannot praise highly enough.

Private Individual

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Delighted with the bench I bought and several local people have admired the bench which is now in our local park .Many thanks

Cardiff University

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Terry Griffiths Contracts

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

As a very small company with no designated staff to deal with the admin side of the business, I have to deal with that after a days work out on the roads. It is really appreciated how your accounts department give me a gentle reminder about an overdue invoice rather than send heavy handed letters threating account going on hold procedures. Also using first names when communicating does make one feel that your company wants our business. Many thanks

NC & JC Construction

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Stafford Showground Ltd

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

No issues to report - even through using the chat function was able to negotiate a deal, making sure the product would meet our needs, many thanks

Private Indivdual

Monday, February 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Emailed K**** as the tamper caps were missing she arranged for these to be send out and they were received the next day Kathy has been brilliant throughout the whole ordering process.

Balne Parish Council

Saturday, February 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very polite and helpful. 2. Arrived quickly and was packaged well. 3. Looks very stylish.

University of Surrey

Friday, February 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Had to wait for the item to come back into stock, however the sales team kept me informed.

Cardiff City Football Club

Friday, February 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Abbotts Ann Parish Council

Thursday, February 3, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Broomfield Hospital

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

James paget hospital

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Arne Parish Council

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered online. 2. Good delivery time. 3. Product used in Glasdon Dispenser. I have always found Glasdon to be reliable and efficiently handle any orders made.

ROC Garden Services

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. No communication was given on regards to the delivery despite asking for it. 5. Communication was not sufficient and lacking.

Hawarden Dee Valley Rotary Club

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Good communication and explanation. Very efficient. 2. Delivery at the expected time. 3. Excellent product. 5. All done very professionally and in a friendly manner.

The Garden of England Crematorium

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Not always the quickest.

Holwell Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Did not receive any.

Street Parish council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Daventry Town Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gwynedd Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thanks :)

Dersingham Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

As above, Sales and Accounts fine delivery not great.

La Moye Golf Club

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Informative, polite, helpful. Answered my questions fully. 3. Seem to be of high standard. 4. I didn't hear from anyway for a period of time after placing the order. After calling to enquire, I was told of the longer lead time from order to despatch. 5. All good however lead time on the product from order to delivery was slightly longer than I had anticipated.

Blackpool Coastal Housing

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thank you for the support in ordering a bench. This has been installed as a memorial bench and has been greatly received by the local residents.

Cononley Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. John was very helpful and his on site visit made the difference as to whether we placed an order or not. 3. very good. 5. Easy to deal with.

Chasewater Friends

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Delays in delivery during the pandemic were difficult. 3. It's excellent, all put together by one of the park Rangers, just waiting to be fixed into its permanent position. Working during the pandemic made things difficult for us all. Thank you

Private Indivdual

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service and have already contacted company to pass on my thanks to the order department to the delivery driver. 2. Fantastic and helpful delivery driver. 3. More than expected which was so important as a memorial bench for my mother and father, forever grateful. 4. Thank you e mail to company acknowledged. 5. Continuous updates and information. Excellent from start to finish. The picnic table is now in situ at my mum and dads favourite cafe, where I can go and visit and have a bowl of cheesy chips, coffee and look out to sea and the horizon and remember. Thank you.

Kirk Ella & West Ella Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Every time I order I ask for confirmation of a delivery day a couple of days in advance to enable me to let the receiver know, on every occasion this gets overlooked. I have explained the importance of this and yet it still does not happen. I usually get a call from the driver on the day of delivery saying there is no-one there to take delivery!

Emerson Management Services

Wednesday, December 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

West Hanney Parish Council

Wednesday, December 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

SERCO

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very good. Very satisfied. 2. Very good and on time. 3. Really good. 4. Good. 5. Very good. Excellent service.

Salesbury Parish Council

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Stickford Parish Council

Monday, November 15, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Bit delayed but did get advised of delay and we were in no hurry to receive the order.

RCTCBC

Thursday, November 11, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Synergy Health Sterilisation UK Limited

Thursday, November 11, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. My order was dealt with very efficiently. 2. I was very happy with the delivery. 3. The products that I ordered are excellent. 4. Difficult to score really, as I didn't use after-sales service. 5. Very happy with the handling of my order.

Torry Community Group

Thursday, November 11, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Found the moving delivery date extremely frustrating. Considering the price of the benches you should be above to give an exact delivery date at point of order. 2. Guy delivering the bench did a good job. 4. What after sales service?. 5.Low score purely due to the no of times I had to contact you to get a delivery date and the no of times you changed that date. Seemed to be me doing all the chasing so not much real concern for your customers

Friends of Seven Acres

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. My order stated I was to be contacted 24hrs before delivery as I have to work and the delivery to a residential address. This did not happen and luckily I was home. 3. Excellent. The company was recommended to us and I will certainly recommend to others.

KMBC

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your representative was extremely helpful and professional at all times, the order was dealt with quickly and efficiently and delivery was made within a few days

Tick Solutions Ltd

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Helpful and friendly. 2. Deliveries are difficult at the moment but all things considered arrived fairly quickly. 3. Our customers have no complaints. 4. Not had after sales problems. 5. This order caused us no problems.

Rhos Community Council

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Balloch veteran's bowling club

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Although it was a difficult period with COVID they kept us informed. 2. Driver kept us informed and helpful to unload bench. 3. The securing bolts seemed to long to secure bench. We had to buy shorter bolts from local ironmonger. 5. As before kept informed throughout COVID.

North Kesteven District Council

Wednesday, October 27, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Was delayed but was kept informed.

Thames Barrier

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Derry and Strabane PCSP

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bradford Council Parks & Landscapes

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friends of Loch Lomond

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Foundation fixings and poster inserts quite challenging to work with. 4. What after sales service? 5. Managed to pull forward delivery date. None other than i would use you again.

Bad Wolf (IND2) Ltd

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Erdington Methodist Church

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. But not installed it yet!

Folkestone & Hythe District Council

Thursday, October 7, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Arbuckle contractors

Friday, October 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Order was done online. 2. Happy but delivery was 2 weeks after ordering. 4. After making contact to see where the order was everything was made clear

OLD MARSTON PARISH COUNCIL

Thursday, September 30, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Council

Thursday, September 30, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The sales representatives have been excellent when I have dealt with them , getting back to me very quickly with any enquiries. 2. No issues. 3. As usual the products are excellent in terms of quality. 5. The whole process went very well with products been delivered on time and to the correct location.

R H Snelling

Thursday, September 30, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient and pleasant. 2. It took longer than I thought to be delivered. 3. Having purchased from you years ago I would have been surprised if the product was inferior. I would recommend you to others in terms of service and the quality of the product.

Parkdean Resorts

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Extremely long lead times.

Volker Highways

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Due to the exceptional circumstances at the moment we appreciate deliveries are taking longer.

London Borough of Hillingdon

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Personnel were very courteous and responded quickly to any queries we had about the type of product, and once ordered, delivery enquiries.

South Glos Council

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ringway Infrastructure Services Ltd

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Southern Regional College

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ikea

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

London South Bank University

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I would like to thank S****, D**** & the team for the great service we recieved recently after placing a large order for new bins for our Croydon Campus

Sigma

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service and very quick responses.

Porthoustock beach committee

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Haven't had any after sales service.

Wootton & Dry Sandford Community Centre

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. We asked for at least 24hr notice for the delivery so the caretaker could be in attendance, but the delivery turned up unannounced. Fortunately the caretaker was on the premises at the time. It was printed clearly that the caretaker was to be notified and his mobile number was printed on the delivery note.

Hetton Town Council

Monday, September 27, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Aston, Cote, Shifford and Chimney Parish Council

Sunday, September 26, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It would have been good to have had an email confirming delivery date and time as I am part time and not always able to answer the phone.

Birmingham City Council (Parks Department)

Saturday, September 25, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Universty Of Surrey

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic. Very friendly and made everything so easy. Pleasure to work with Glasdons. 2. Notified of delivery as stated which was crucial. All delivered fine. 3. Looks great. Very new and fresh. 5. Ordering was easy, Informative and i had all the info i needed. Would highly recommend and would use again.

London Borough of Richmond upon Thames

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

South Lanarkshire Council

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Received an email informing me my order was complete. It was delivered the next day.

Historic England

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Glemsford playing field committee

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful as I am not that good at IT. Very satisfied I was able to chat to knowledgeable staff who answered all my queries and gave good advice.

KFC

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Communication of my order wasnt great. 2. Again comms around potential delivery day wasnt great and therefore i wasnt sure what was going on. 3. As prescribed. I just fet comms around my order being accepted and delivery day could of been alot better.

Benwick Parish Council

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. In the end the after sales service (providing an invoice marked paid so we could claim a grant) was perfect and staff were very helpful, but for a couple of weeks there was great difficulty getting through to either the sales team or the finance team on the phone. I would certainly recommend Glasdon and use them again both for the same product or other parts of your range

CRANFIELD PARISH COUNCIL

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Extremely quick at replying to emails and helped us to arrange a suitable delivery for when it was convenient for someone at our organisation to accept delivery. 2. Arrived very quickly, thoroughly wrapped up on a sturdy pallet. 3. At the moment, the products are still wrapped up, but the quality is excellent. 4. Not received any after-sales service, but not sure if we would have needed it for our product as a standard one. 5. Excellent - thank you very much. Re: No after-sales service, but I feel if we had needed to contact your organisation if the product had been for example, damaged in any way, then in no uncertain terms, we would have received a very satisfactory response from your Customer Service Department.

Paulerspury Parish Council

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Products are of excellent quality and the staff really helpful when I order. 2. Really kind person. 3. Excellent quality as usual and much admired. 4. Helpful and patient. 5. All good. Excellent company and may they continue to be successful.

Roadford Lake Lodges

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

DEnbigh in Bloom

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service and delivery just in time for our 'Wales in Bloom' competition which we won this year! 2. Driver used initiative and delivered our seat to local council yard because of access problems. 3. Looks good and no vandalism yet.

EMCORUK

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

United Utilities

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All good.

RBL Llandeilo

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very happy with service provided. 2. Excellent Product delivered within timescales. 3. Excellent. Very pleased with the quality of the bench , the delivery etc - Would recommend Glassdon products

Xmo Strata

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. As yet not required this.

Friends of Bantock House Museum and Park

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Having to leave messages and wait for call-backs during lockdown was a bit cumbersome. 2. Driver was asked to ring me on day of delivery, I didn't receive that call. 4. none needed nor received. 5. Without Covid limitations I probably would have scored this a 5 Generally excellent but understandably compromised a bit by the Covid restrictions.I also seem to recall being sent a pro-forma invoice after we had already paid but a call to your Finance team soon sorted this.

SME GROUP PLC

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St John's Church

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Helped carry bench to the desired spot. We have had 2 benches so far After the first one was in place some one else liked it and asked us to get one in memory of her mother which was done Now someone else is getting the funds together for a third bench so.

Borwick Parish Meeting

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not used.

Staining Village Hall Assn

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful when negotiating the wide choice of options on the website.

Tim moody

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I dealt primarily with A*****. She was professional and very efficient. 2. Delivered on time and professionally. 3. Excellent, even more robust than I thought from the specification and description. 4. I was very disappointed that I did not even get an acknowledgement from an email I sent to your Chief executive.he needs to take training from his more junior staff.

Myddleand Broughton Parish Council

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

All orders placed over the past few years have been dealt with in a professional way and contact with staff has been excellent - no concerns or problems from the initial contact until the completion of the delivery.

Helpringham Parish Council

Monday, August 9, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Milnthorpe Parish Council

Wednesday, August 4, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Phoned for advice when booking on line. Very helpful 4. Was not kept up to date with order until it was out for delivery (well after the order).

DDC

Tuesday, August 3, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I was given all the information I needed to help me decide what product was best for me. 2. The order came when I expected it. 3. Very good quality. 5. The service was very good. The help I got before I placed my order was very good. The person obviously knew what they were talking about and gave me good advise.

TRIPLE 'A' DEVELOPMENTS (Trading) Ltd.

Tuesday, August 3, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I placed my order on-line. 3. Exactly as described. 5. Arrived when stated and packaged very well.

Milestone Infrastructure Ltd

Tuesday, August 3, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always efficient. 2. Acceptable given the current climate.

Radford Semele Parish Council

Monday, July 26, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Understood our needs quickly and was able to give clear advice on how to proceed. 2. On time as expected and helpful delivery. 3. Good quality and robust - previous units have lasted well. 5. Very good experience from start to delivery.

Warrington Borough Council

Tuesday, July 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Speech and Language Therapy Department. Birmingham Heartlands Hospital

Tuesday, July 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bourne Leisure

Tuesday, July 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Emailed to ask questions very quick response and pointed me to the right product despite my lack of knowledge on what I was ordering. 2. Arrived quickly.

Winchcombe Parish

Tuesday, July 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Thank you Team Glasdon. Speedy, informative and flexible.

Scotter War Memorial Playing Fields

Tuesday, July 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very quuck and efficient. 2. On time and delivered to the correct location. 3. Based on previous purchases we knew the quality would be high.

Willey Parish

Tuesday, July 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. My email said delivery in the next 5 days and it arrived next day!

Local government

Monday, May 24, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. We are informed on arrival dates and the product doesn't arrive. 2. Several delays on any specific order. 3. Products quality ok when it arrives. 5. Improvement need to be made on timescales for delivery and false promises of delivery dates with limited communication on the actual delivery day. On recent orders we are dissatisfied on overall communication and delivery times for orders.

Daysoft Limited

Friday, May 21, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Unused.

Private Individual

Sunday, May 16, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Dnh contacts

Friday, May 14, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Not applicable.

Private Individual

Friday, May 14, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Service was excellent but had to deal with different departments and correct details several times. This was probably as a result of covid situation but would be nice to deal with one person throughout. 2. The person who delivered the benches was brilliant, polite and a great sense of humour. I was only given information that delivery would be in the next 5 days and was in tescos when he called to say he was at the delivery address. Luckily I could be there quickly but more warning preferred even the day would have been helpful. Also the benches were very heavy and he had no one to help him unload. 3. Very pleased with the product. As I have said i am delighted with the benches and service, each individual I dealt with gave great service too many people involved and more information regarding delivery timing would have been helpful. However all worked out well

Manchester Safety Services Ltd

Thursday, May 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1.Excellent response time and detail. 2. Ahead of scheduled date. 3. No issue. 4. Good to get this to show appreciation. D*** very knowledgeable.

Veolia

Thursday, May 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always very quick to respond. 2. Client was happy.

St John's Church (Brockmoor)

Friday, May 7, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bench is very good and the low maintenance is a great help.

our ladys high cumbernauld

Tuesday, May 4, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Excellent. 3. Excellent. 4. Excellent. 5. Excellent. Very smooth transactions.

Buckland Parish

Thursday, April 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always polite and helpful. 3. Robust items.

Tarmac

Thursday, April 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HB Building Services Ltd

Wednesday, April 28, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Roroma Ltd

Wednesday, April 28, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. On time and in good condition. 3. Good Quality Bin. 5. Very good and helpful.

Roxwell Parish Council

Wednesday, April 28, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

little Glemham parish council

Monday, April 26, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

HTS (PROPERTY & ENVIRONMENT) LTD

Friday, April 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Emailed order across, but it was dealt with efficiently and received confirmation back. 2. Fast Delivery. 4. Haven't discussed order. 5. Very professional and prompt service.

Woodham Mortimer with Hazeleigh Village Hall

Thursday, April 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful and very polite. 5. Helpful and efficient.

ROBINSONS TRANSPORT LTD

Wednesday, April 21, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Excellent! Fast delivery. Promised to deliver within 5 days, got delivery within 2 days. Perfect. Highly satisfied with the services. Thank you

Heanton Punchardon Parish Council

Wednesday, April 21, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are grateful for the friendly, efficient contacts with Glasdon particularly during the difficult times during Covid 19. The help and understanding is greatly appreciated. The products have been well received and commented on by Parish Councillors, members of the public and Council staff in adjoining Parishes.

Private Individual

Wednesday, April 21, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I have never ordered on line before and found your staff very helpful. The product was of excellent quality, just what I ordered, delivery was polite and efficient. The memorial plaque brilliant, engraving delightful. I am now looking to gain permission to put a memorial bench in my local churchyard and when I get permission I will suggest Glasdon as the people to go to for a high quality bench made of recyclable materials and finished to an excellent standard. Many thanks

NHS

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very efficient. 2. Very efficient. 3. No issues to report. Very efficient service throughout

Veolia

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Veolia

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient and quick respoces. 2. Much quicker than anticipated. 3. As expected. 5. Perfect. Great communication from start to finish.

Lesnes Abbey Woods Lodge (Bexley Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I was very impressed with the quality of the product. The service from putting the order in through to delivery was excellent. Would highly recommend Glasdon to other colleagues - thank you.

Duror Community Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Just as I clicked to place the order I noticed that the delivery price had been increased substantially (and unnecessarily) because of our location. I phoned your office and, although the order had already gone through, your rep said that she would see what she could do. She later phoned and said that she had used a different carrier, delivery would be as originally quoted and that she would send a refund which she did. Brilliant! Well done. It would be good to think that my commendation would be communicated to your excellent representative.

GRAHAM & BROWN LTD

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. FAST DELIVERY.

BRUCOM DISTRIBUTION LIMITED

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From K**** to D**** & S**** - perfect. 2. Delivery was on my terms, on a day that our factory was open. Your drivers clearly travel all over the country and we were a stop south just off the M6. 3. You wouldn't believe how happy this bin has made me, not just the amazing colour (orange) and sturdy design but the fact that I can get our factory to recycle all our plastic bags. Winner 4. Didn't need any after sales, but I'm sure it would have been perfect. This type of bin needs to be promoted across all factories as we receive 90% of our parts in plastic bags that on the whole are in branded bags and get cut open, therefore un-re-useable. Let's get the factory nation recycling their plastic bags.

AVBC

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. overtight shrink wrap crushing bin liners. reduce tension on shrink wrap to prevent liners being warped

Overton Parish Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Dealing with Glasdon staff was easy and efficient. 4. Not had to use after-sales service yet.

Highland Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

CLEANING FACILITY SERVICES

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. K***** was very helpful as I had quite a few questions regarding the order from our client. 2. Again K***** help with invaluable the client wanted in for a certain day, at first you could not achieve this but she moved things around so that the order could be delivered on time, this was much appreciated. 3. The client was very happy with the product and ordered additional items.

Roydon parish Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very happy with the service and very quick and efficient delivery. Many thanks.

Private Individual

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very pleasant and easy to deal with. 2. All very good. 3. Very good product. All very good.

Newcastle City Council

Monday, March 15, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ruddick Landscape Services

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. This was due to covid I feel but normally 5. 2. This was due to the length of time normally 5. 3. You can not fault your product.

Wythall Community Association

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We paid by bank transfer which was missed by your office staff so a statement was sent out.It was rectified immediately I queried it.

Pawprints PEt Boarding

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Longshore Solutions

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ponteland Town Council

Friday, March 12, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We use Glasdon for all of our litter bins, delivery is quick and customer service is very good.

South Lanarkshire Council

Friday, March 12, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Rochdale Borough Council

Friday, March 12, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. An item was missed off the order. After a telephone conversation the matter was rectified.

Erringden Parish Council

Friday, March 5, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very prompt with a courtesy call from the driver to advise its arrival.

Halsnead Park Ltd

Wednesday, March 3, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Good service, good to talk to.

D & G

Wednesday, March 3, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

VEOLIA

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would prefer to speak to someone over the telephone.

Torbay and south devon nhs foundation trust

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Betsi Cadwaladr University Health Board

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Plymout City Council

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very easy to order. Being able to see what it would look like at the time of ordering helped with what was needed to include on the stamp 2. Very quick and efficient. Packed well to avoid damage. 3. Will definitely order again. 4. Not needed.

Services International Limited

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We ordered during a difficult time - covid restrictions - and despite this the sales team were incredibly helpful. We are currently sending out information to our clients and are optimistic that the 30L shredding bins will fill a niche in our business.

Resource Efficient Solutions

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Hull University Teaching Hospitals NHS Trust

Monday, March 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Petrol Sign

Monday, March 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Next Day delivery would be great but obviously not possible :-)

Barmby Moor Parish Council

Monday, March 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Whitchurch and Ganarew Parish Council

Tuesday, February 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always a good friendly professional company and people to deal with. Always our choice to do business with good quality goods and value for money prices

Boddington Parish Council

Tuesday, February 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Some delays due to covid but no serious impact. 3. Too soon to comment. 4. Not used.

HIGHWORTH TOWN COUNCIL

Tuesday, February 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Haverfordwest Town Council

Tuesday, February 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful and thorough 2. Very prompt delivery 3. Exactly what we ordered 5. Always very helpful thank you

Brightstar Hospitality

Monday, February 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Yeovil Town Council

Monday, February 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Would have been useful to know that the driver was on his way - especially at the moment as we have skeleton staff so there is a chance there may have been no-one to receive the order.

Private Individual

Saturday, February 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very happy with communication and personal touch.Thankyou so much xx

Scotland's Bravest Manufacturing Company

Saturday, February 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Glasdon always supply excellent support from enquiry through to delivery of quality products.

Private Individual

Saturday, February 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

At such a difficult time for your Company, and for me personally, you provided me with a service second to none, carrying out all my instructions to the letter.

NBC

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

After sales issue sorted straight away.

perth and kinross council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Every time I call or use the on line chat facility the service is great, no probs.

Rushmoor Borough Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Extremely helpful and friendly. 2. Arrived in good time and the delivery guy as excellent. 5. Would use them again as the service and quality was top-notch.

Osbournby Parish Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and knew what she was talking about. 3. Was for a broken lock on a litter bin and everything worked well. 5. Very satisfied. Good value for money. Very satisfied with the service, no areas for improvement as far as I am concerned. Thank you

Kier Highways

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Impact Support Solutions

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Overall, really good communication over my order. Delivered on time & no issues from my customer

Rufford Abbey

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Julie Pole / Jubilee Park

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Attention was very quick, clear and highly recommended. 2. Delivery details were clear straight forward and efficient. 3. Yet to be put in situ in the park but delighted with product. 5. Thank you for your service.

Boughey Dist. ltd

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not needed to use after sales as yet.

Wangfod with Henham Parish Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I have used your company for several purchases for this Parish Council and others I am Clerk to and have always found the service and products very good. Thank you.

GB Terminals (Northern) Ltd

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Had to source a few parts from yourselves and every time I have had fantastic customer service. Easily set up an account from the first order. Each order has been delivered to the stated time and day that you have informed me. Feels like a very professional and well organized business.Thank you for all your help.

Gravesham Borough Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Received a barrage of different statements and version of the invoices which got a bit confusing!

Walpole Cross Keys Parish Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and came up with several product recommendations. 5. Not yet had to use them.

Department of infrastructure

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Beccles Town Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Witherley Memorial Playing Field

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very good products, prices and service!

West Mersea Town Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All good and delivered as promised and good as expected.

Dalton Arms

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Beckermet with Thornhill Parish Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great, got a small discount agreed so 2 benches came close to our budget. 2. Very good as delivery address was different to billing address. 3. Perfect match for our previous bench.

Bay Tree Landscapes Ltd

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Easy to order and excellent sales detail on the stock ordered. 2. Met on time at the correct location to unload and a very helpful delivery driver. Much appreciated. 3. Benches where of good quality with easy instructions to install. 5. Easy purchase from start to finish.

St-Albans Catholic High School

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Laceby Parish Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Vale of Glamorgan Council

Monday, January 11, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very satisfied, your sales office were very quick in responding to my query.

NSE

Wednesday, January 6, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very smooth. 2. V good.

South Lanarkshire Council

Wednesday, January 6, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

BCR Restaurants Limited T/A McDonalds Shrewsbury Meole Brace

Wednesday, January 6, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very friendly and helpful.

Steeple Barton Parish Council

Wednesday, January 6, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, January 6, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Excellent delivery driver who delivered bench in difficult area. Also very sympathetic and understanding. Please pass on our thanks. 3. Top quality bench. Hope it weathers well. 5. Some slight confusion between invoice, payment and starting production. Not clear as a non commercial customer what process was and needed to ring up to check whereas I thought representative of Glasdon would have contacted me. Perhaps be clearer on process and next steps for non-commercial customers?

Northern Ireland Childrens Hospice

Monday, December 21, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Normal waste bins not very suitable for the catering environment.

Westminster Properties

Tuesday, December 15, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Harthill with Woodall Parish Council

Tuesday, December 15, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Only issue I have found with Glasdon is during Covid - difficulty ringing the person you were last speaking to.

EKC Group

Tuesday, December 15, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. lots of duplication on ordering which required to keep being checked. 2. Fully informed of progress on delivery with dates etc. 3. Good quality product. 4. To early to state yet.

Paragon Customer Communications

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great Service. 2. Prompt delivery. 3. Great Quality.

Wyre Forest District Council

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thanet District Council

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Fast reliable service, good quality workmanship, prompt and reliable

LENMARK CONSTRUCTION

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Durham County Council

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1.they respond very quickly regarding information requested 2. all deliveries have been received within good time period. 3. we have no experience of any faulty goods and all items used appear to be in good condition. 4. have not really been involved with them. 5. Very professional.

Quadring Parish Council

Tuesday, December 8, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Killis Ltd

Tuesday, December 8, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Difficult to contact 2. Lead time OK. Covid-19 is no longer a valid reason for poor contact.

Scottish Canals

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

W & N Adams Ltd

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mitie Waste & Environmental

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Don't always get informed of who is dealing with your order. 2. Can't speak for all sites as deliveries have not happened on the majority of sites yet. 5. As mentioned earlier it would be good if someone responds to say the order has been made and then again. when it gets sent out - confirming the exact date for delivery would be even better rather than the next 5 days.

Neilston F.C.

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and friendly, especially during this pandemic. 2. Too prompt, didnt expect order to arrive so quickly, well done. 3. Very much so, would recommend to other football teams that we play against. 4. Have not had any thing from them. 5. Great service. from in intial enquiry to delivery.

Durham County Council (Business Durham)

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful via on-line chat service. 2. The order was delivered extremely quickly to ensure we met our spending deadlines. 3. Very good quality bins for internal and external use. 5. Very quick process from start to finish.

Wyre Council

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Marlborough Town Council

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. extremely helpful with any enquiries staff have a fantastic knowledge of the product range that you offer. 2. my last delivery was on a large lorry access into our depot is restricted so had to transfer the delivery on to one of our vehicles on the side of the road to take the delivery into our depot 3. fantastic products extremely robust. 4. staff are always a pleasure to speak to over the phone or on line. 5. fantastic

Llangennech Community Council

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. None. 2. None 3. The Order was for a plastic litter bin which had been described as very robust. The flexibility in the sides of the unit suggests that the robustness of the item was somewhat exaggerated. Had to refer to the internet to find out how to open the bin as the instructions were inside. 4. None 5. None

Arundel Surgery Community Association

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Covid made things a bit difficult but everyone was helpful. 2. It turned up without calling me so I should give a 4 but it felt childish 3. Brilliant

Jones Lighting

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very good response and helpful. 2. My last order was misplaced and did not arrive on time 4. J*** was proactive and kept me informed on my order status The Web-based service has been excellent

Tivoli Group Ltd

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. D***** was my main point of contact she handled my requests and managed the comms and process very efficiently. 5. Very satisfied very efficient team Great service start to finish D***** was very helpful and efficient thanks.

Mason Street Furniture LTD

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Keyworth Charity Allotments

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Family are absolutely delighted with the quality of the seat.

Cotton End Parish Council

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wittersham Parish Council

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I do like the 'chat' facility.

Sulgrave Village Shop

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Shap Parish Council

Monday, November 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not had to use this. 5. Especially during lockdown.

Scotmid

Saturday, November 21, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ancaster Parish Council

Friday, November 20, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Always polite, always helpful. Would recommend

Roade Parish Council

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. They were very knowledgeable and advised that I may need brackets to fit the bin to a post. 2. Delivery took a little longer than I expected, but we weren't in a rush for it.

Tarmac

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always kept up to date with the processing of our orders and if there are any problems the sales office let us know immediately. 2. Always given a delivery date and drivers are courteous. 4. Don't usually have issues after sales, but on the rare occaison something has arisen it has with dealt with quickly. Always a pleasure to do business with Glasdon's, straightforward transactions with (usually) no hiccups

HC Controls Ltd

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Chiswick & Bedford Park Preparatory School

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. Arrived quickly and in good condition. 3. Seems sturdy and well made.

Slemish College

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Regular contact to make sure we were getting what we needed.

Fife College

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I've used Glasdon on several occasions and always found the service to be good and I have always been pleased with the products ordered and delivered. Communication has always been good and the overall service is good.

Tarmac

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

At this present time with the covid very satisfied.

Liverpool Street Scence Services Ltd

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Some time we have to chase our orders. 3. Never had any problems with your kit.

Broad Oak Garage

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Easy to use and helpful. 2. Fast delivery. 4. Not required. 5. Will definitely use again.

Birchwood high school

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Friends of Purston Park Community Group

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

LR & JA Allen

Wednesday, October 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

No problems with ordering or delivery

Wakefield Council

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

CLEANING FACILITY SERVICES

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always very helpful with any requests for quotations and answer any queries very satisfactory. A very proactive team which is always a bonus when you are working with clients and need action quickly. 2. Only suggestion is that when the order is dispatched we have an email to confirm so that we can notify our client that the delivery is on it's way. This would be very helpful as currently I have to ring in to find this information out. 3. I have never received a complaint from any of our client that we have ordered for.

Powys County Council

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Coouncil

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. No issues. 2. Excellent. 3. Excellent. 4. Excellent. 5. I had to wait quite a long time for the order to be processed.

Uphill Village Society

Saturday, October 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Calor

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Covid interuption. 2. Covid interuption. 3. Good quality. 5. Good service, unfortunately disrupted due to Coronavirus pandemic.

Newhouse Academy

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Nice and smooth. 2. No problems. 3. Good Product. 5. Very efficient

Survive

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very quick. 3. One can was missing a nozzle. 5. I would have liked an invoice for our records rather than having to use a screenshot of the payment.

Ysgol Syr Hugh Owen

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Chalfont St Peter Parish Council

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Overall, very helpful, with quick responses and invoiced promptly. Thank you

GWR

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very quick and efficient service, Many Thanks

Mason Street Furniture LTD

Thursday, October 22, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Online chat on website isn't very reliable. The only small issue is the time taken to get quotes back. If the quotes are received quicker we can place the order and minimise the delivery times.

MKM Crewe

Thursday, October 22, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Carleton-in-Craven Parish Council

Thursday, October 22, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, October 22, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. I was not given any notice of delivery date (having checked my email each evening), received email at gone 5am (& therefore did not see it) telling me delivery would be happening that day, had just left for work when I got a call from delivery driver telling me he was outside my house @ 8am. 4. I am only being asked now some 3 months after delivery. I appreciate the difficulties with the current pandemic, that said the whole process from me initially enquiringly about my order to receiving this questionnaire has taken over 7 months.

Little Abington Parish Council

Friday, March 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I ordered on line. 5. Prompt delivery. No queries. We have purchased many items from Glasdon over the years. Always highly satisfied with customer support and administration of our orders.

Beer 2014 Group

Tuesday, March 10, 2020

1. Initial order satisfaction:

2. Delivery: N/A

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The driver was very helpful. 3. Extremely high quality. 4. No follow-up has been necessary to date. 5. A very smooth process, including confirmation of the memorial plaque inscription. Very please with the whole process, and am about to order another Lowther bench, which will be our seventh! (The benches seem a lot heavier than the 75kg specified in the brochure!) I will certainly recommend Glasdon to others in the future. Thanks for your help with the order.

Dyserth Environmental Group

Sunday, March 8, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Haven't needed to contact you because all is well.

Bedford School

Friday, March 6, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Willis Insurance & Risk Management

Friday, March 6, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Torry Community Group

Friday, March 6, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Only 1 person with delivery. My husband who has bad back had to unload with your driver. Also asked for a delivery date prior to arrival, didn't happen, bench just showed up. 4. What after sales service? 5. A third party was paying for bench on our behalf. We asked you to notify us when paid. Didn't happen. When we called, you said it hadn't been paid when in fact it had been paid 2 to 3 months earlier and you had allocated to wrong account. Embarrassing for us to chase our funder when that had alreaday paid. Good product. Girls taking details for the order good. Payment allocation poor. Communication poor, delivery product far too heavy for 1 man. Must contradict HSE rules on lifting.

Bradfords Building Supplies

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

Irvine Grenson

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Imperial College London

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very happy with the service received. 2. Good communicatoin with driver. 3. No issues so far.

Gwynedd Council

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery: N/A

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Happy with the service and products.

Elsea Park Community Trust

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always a great experience, whether talking to the sales team on the phone or via online chat. 2. Our purchases have always arrived before the expected delivery date, and the lead time when ordering from Glasdon is significantly shorter that of our previous suppliers. 3. The quality is surperb. 5. Our orders have always been handled very smoothly. We've only placed two orders to date, but Glasdon have swifly become our preferred supplier of litter bins.

INTU

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eastham Parish Council

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

East Beckham Produce

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Saddington Parish Meeting

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. I was not pre-notified that the delivery was coming on the day it did, so it was fortunate that someone happened to be at home to receive the order.

Fenny Compton Parish Council

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great service, very quick to respond. Really easy company to deal with, wish there were more like you.

National Grid

Thursday, February 27, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

St Lukes Primary School

Thursday, February 27, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

National Trust for Scotland Newhailes House & Gardens

Tuesday, February 25, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

The process was very straightforward and we had no issues at all.

Trafalgar House

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. No follow up enquiry. All very good. Just a nicety - but a quick call to confirm all was in order and is there anything else we can do... Would have got you 10/10!!

Bottomline Technologies

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Network Rail (High Speed) Ltd

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Select Environmental Services Ltd

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

DSK Engineering Services (Midlands) Ltd

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, February 10, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We were not given enough notice of delivery. 14 hours was not long enough to sort things out at our end.

Great Yarmouth Borough Council

Friday, February 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. The last order some locks were not delivered. A call to A*** S***** recitified this situation as the locks duly arrived a few days later. Your Sales Representative Adam Somers keeps in regular contact and will inform me of any offers you have. He usually visits every few months and has demonstrated new products to me in the past.

FES FM Ltd

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery: N/A

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

5. So far, so good. J** G****** has been very helpful.

Red Funel

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The only issues I have is high price of your products. They are of great quality but in comparison to other suppliers they are not always the best value for money offer.

Private Individual

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very happy with the seat. 2. The delivery guys were really helpful. 3. Delighted.

City & County of Swansea - Bereavement Services

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient and concise ordering system. 2. Arrived when advised. 3. Very tough and perfect for our requirements. 5. Very good. Love dealing with Glasdon, always a human to interact with, which is very important for any queries.

Growth Co

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wakefield Grammar School

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Islington Council

Friday, January 31, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Veolia

Thursday, January 30, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always quick responses and great support. J** is always quick to respond and supportive when needed, the processing team are also helpful and really responsive.

Fairmont Hotels St Andrews

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From start to finish, everyone is very helpful and transactions are handled seemlesly. 3. Some of the best products on the market. 4. Great customer service. 5. As above. Sales rep I*** M**** is great, so is Shelley the Office Manager, extremely helpful team that knows what the customer needs, not what they want to sell you!

South Lanarkshire Council

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery was quick.

Ross Contractors

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eastridings Gov

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very helpful on phone with order. Order arrived quickly 5*

The Nest Productions Ltd

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Carterton Town Council

Tuesday, January 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Edrom Newton Steading Owners Group

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Packaging was lacking on the first bollard but greatly improved on the replacement. 3. Replacement bollard lacked new instruction sheet as the design had changed. 4. Replacement bollard deispatched promptly with greatly improved packaging. Special mention for S****** P******* in customer service for her understanding and willingness to help resolve our issue.

St Wenn Prish Council

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Fife College

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

UHS NHS FT

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Tick Solutions Ltd

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Principle Cleaning

Monday, December 16, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Orders take long time to be delivered. 4. I've never been contact from any member of the sales team about product. The last order I made was wrong (the binds delivered with flat lids) 5. In general the sales team is friendly. Many thanks for sending us this survey. In general, I'm happy with the sales team service, the only problem is the delivery time take so long for small orders.

Burnley Borough Council, Green Spaces & Amenities

Thursday, December 12, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Everythink ok.

Private Individual

Thursday, December 12, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Very satisfied. The bench is lovely and very comfortable with no hard edges. Easy to keep clean without special maintenance. Thank you for helping me to achieve my late wife's wishes.

Dacorum Borough Council Bereavement Services

Thursday, December 12, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fairlands Community Association

Thursday, December 12, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Delivered on time and at quoted price.

Chittlehampton Parish Council

Thursday, December 12, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

J T Mackley & Co Ltd

Wednesday, December 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

London Borough of Sutton

Wednesday, December 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

BT Openworld

Wednesday, December 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

S Johnston Joiners & Building Contractors

Wednesday, December 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

EON Energy

Wednesday, December 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Mall Cribbs Causeway

Wednesday, December 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Very good quality, on all products I've purchased. 4. You email regularly.

Midhurst Womens Institute

Monday, December 9, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Just brilliant. 2. Amazing. Arrived early. 3. Super. 4. Didn't need it as everything was perfect. 5. Just cannot believe how wonderful this experience was. So easy and so friendly and helpful guiding me through the whole process. I can't really add much the whole experience was superb. Thank you.

Fine Tubes

Thursday, December 5, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Not required.

Wilsford Parish Council

Thursday, December 5, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I am also clerk to Ancaster Parish Council and Silk Willoughby Parish Council and always had first class service.

The Whiteley Homes Trust

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ernest Scott

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

All credit to you for a first rate service to this very satisfied cutomer, first rate from beginning to end.

Llangennech Community Council

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Helpful. 2. Apparently not all parts were available for manufacture leading to an unreasonable delay in supply.

Aston Parish Council

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Never dealt with one. Just sent an order by post. 4. Never needed any. Please ignore numbers 3 in question1 and 4. The questions were not relevant to us and the designer of this form.

Keyline Builders Merchants

Friday, November 22, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All by email corresponedence, quick & responsive.

Empire Cinemas - Cyldebank

Friday, November 22, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

J Shevlin Limited

Monday, November 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very easy, good sales representative on the telephone also. 2. All as arranged. Very pleased. We will definitely be using Glasdon again.

Witchford Parish Council/Playing Fields Ass/Social Club

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Good to have advance notice of delivery. 3. Only once had a problem with a component which was immediately rectified. The drivers are a major asset; always enthusiastic and helpful.

St Albans City & District Council

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Torbay and South Devon Foundation Trust

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** very helpful with my constant emails. 2. ETA would have been good so can ensure our delivery does not get lost or delivered to wrong location which does often happen on such large site. 3. V.good. Recommend domestic/recyclig bin. Yet to try new external hoping to win a bid.

Network Rail Infrastructure

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Good communication, very hepful.

NHS Lothian

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Trident Garages

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very friendly and professional great service. 2. Very fast. 3. Very. 4. When needed great service and very professional. 5. Very. Never any problems when I have asked for help and very understanding. Overall very satisfied thank you.

Aberdeen City Council

Tuesday, November 5, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Randwick & Westrip Parish Council

Saturday, November 2, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. The delivery driver for the picnic table was especially helpful.

Royal Commission on the Ancient & Historical Monumets of Wales

Friday, November 1, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, November 1, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I used live chat to enquire about the items, the order was taken via live chat and payment made via telephone. Great customer service all round.

Newport Parish Council

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The George Veterinary Group

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Helpful and efficient. Have now ordered on a few occasions and always satisfied with customer service an dispatch of product (and notifications).

Copd Stracathro

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Very very good.

Dundee City Council

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent service from helping me to know what I was trying to order (new nexus apertures) through to the delivery and explaining how to swap them over.

Sparkle Cleaning & Maintenance Services LTD

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Fife Council

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Strongbrew

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. 2 & 5 seat good but fixing bolts were of a very poor quality. 4. Did not experience any. As above with regards to fixings.

Leicester City Council

Tuesday, October 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good products, good service. Always dealt with efficiently.

University of Chester

Tuesday, October 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Quick and easy order once again. M***** is always very quick to get a quote back to me and the communciation is always excellent.

Torridge District Council

Tuesday, October 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ringway Wiltshire

Tuesday, October 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. J**** is a credit to your company.

Ipswich Borough Council

Tuesday, October 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Halewood Academy

Tuesday, October 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Welford Parish Council

Tuesday, October 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very easy process for ordering. 2. Notification of delivery date was very helpful. 3. As expected and easy to install. 5. Prompt email and a contact name if there were any questions I had.

Private Individual

Monday, October 7, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kings College London

Thursday, October 3, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Could have been quicker and an update on delivery would be appreciated.

Our Response: A note has been added to the customers account to arrange a specific date for future orders. The customer has also been advised.

Castle Caereinion Community Council

Tuesday, October 1, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I would definitely recommend your company (and have done so), we will be back next year!

West Mersea Town Council

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

London Borough of Barking & Dagenham

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It was delivered earlier than said to a private house, but luckily it didn't cause a problem. Very helpful with suggestions.

Lawshall Parish Council

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

SWTRA

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Integra Property Management Ltd

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Web site was a little confusing.

Private Individual

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1

Weston Parish Council

Monday, September 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Filey Library

Thursday, September 26, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. The sponsors of the bench very happy.

Street Cleaning Guildford Borough Council

Tuesday, September 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Given estimate of delivery days after I emailed. 3. Not had them long enough to tell yet. 4. Not heard anything yet.

City of York Council

Monday, September 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Veolia

Monday, September 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Slow communication. 2. A little longer than expected. Communication was slow but happy otherwise.

Activate Learning

Monday, September 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The lady I spoke with was exceptionally helpful. 2. Order arrived on the arranged delivery date with no issues.

Mildenhall High Town Council

Monday, September 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cormac

Monday, September 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Odeon Cinema, Harrogate

Monday, September 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The whole process from quote to delivery was excellent, staff very helpful and speedy.

Friends of Whitclifffe Common, Ludlow

Monday, September 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

LSK Supplies

Friday, September 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Weston Mill Cemetery

Friday, September 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hove Park Sixth Form

Thursday, September 19, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very happy with the telephone calls and email exchanges we had with your company, enabling us to secure an order at a great price. 2. All units arrived safely, in good time and packed securely to avoid damage in transit. 3. The litter bins we ordered are great for our Sixth Form common room and the colour makes them visible to encourage students not to forget to clear up after themselves! 4. We have had no cause to contact for after sales service. 5. We would definitely use your company again and recommend to others.

Sodexo

Thursday, September 19, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Skanska UK

Thursday, September 19, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Tain Task Force

Wednesday, September 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Couldn't always get the person I had been speaking to before, but all were helpful. 4. N/A

ISS Facility Services

Wednesday, September 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I have direct contact with the manager in charge of my area. The team on the helpdesk are also very helpful and polite. They respond to requests on a promptly manner and are always willing to help resolve any issues or queries we may have.

Lenham Parish Council

Tuesday, September 17, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always friendly and informative about available products and the best options for our requirements, re-bins etc. 2. Top class, delivery always on time. 3. Unbeaten quality and style, withstands regular long term usage. 4. Excellent, always helpful advise available. 5. Perfect from ordering to delivery. I have been dealing with Glasdon for nine years and always recommend the company to other Clerks as I can verify both the service and quality of the products. Keep up the good work!

Slip End Community Projects Group

Tuesday, September 10, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Brilliant, very helpful, nothing was too much trouble, pleasure to deal with. 2. Very very nice chap, chatty, helpful. 3. Bins were brilliant but we noticed the bottom bracket that sits on the ground wasn't drilled for the bolts and we had to drill it ourselves, pre-drilled holes would have been better. 5. Brilliant in all aspects. Would recommend Glasdon to anyone.

Our Response: An apology was given as a template was not supplied as standard. Customer was extremely happy after speaking to SJF.

Walton Parish Council

Thursday, September 5, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Not really applicable.

Liverpool Jewish Housing Association

Wednesday, September 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great product delivered on time with the minimum of fuss.

Links Primary School

Wednesday, September 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Great communication, lovely manner and helpful advice. 2. Very quick delivery. Very friendly drivers. 3. We love them. Sturdy, good quality and attractive.

Private Individual

Wednesday, September 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

East Riding of Yorkshire Council

Monday, September 2, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hodnet Parish Council

Monday, September 2, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Friends of Highfield Park, Blackpool

Tuesday, August 27, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. It came very promptly. Thank you to your staff for their help with us placing this order.

Friends of Turriff Cemetery

Thursday, August 22, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mull & Iona Community Trust

Wednesday, August 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I** was very good at getting back with queries. 2. Island location, meant we got a huge quote for delivery, we were able to get delivery much cheaper. 3. 28 x Nexus 240's - delighted with them, good quality, robust, we would have liked them to weigh more and more info on them would have been good. 4. Really good, as the pins for securing were sent quickly.

John Sandison Beeches Aberdeen

Wednesday, August 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Everything good. 2. None. 3. Quality very good. 4. Not required. 5. Good. Everything was handled very efficiently.

Vale of Glamorgan Council

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service by Sales Representative. 2. Received goods within a few days. 4. Any problems I've had are always sorted out very quickly without any quibble.

Brympton Parish Council

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Stirling Council

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

J W D Rainwater

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First Class. 2. Forgot the key. 3. Brilliant. 4. Not used yet. 5. Very professional.

Volker Highways

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Dowhigh Limited

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Always very good. 5. Always very good.

Calmac Ferries Ltd

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. The item was not in stock and took some time to arrive. Very please with both items. Just delivery time was not great.

M H Industrial Ltd

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cherwell

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Quadring Parish Council

Tuesday, August 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

No problems at all.

Newcastle City Council

Wednesday, July 31, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. After sales service by A***** B****** was excellent. She resolved a problem really quickly and to my satisfaction and I would be very happy to deal with her again. Superb customer satisfaction.

Ringway (Wiltshire)

Thursday, July 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** is a very good rep for the company. 4. If I ever have any problems they are dealt with promptly. We have been using Glasdon on our contract for the last few years and have always had great service. Thank you

Private Individual

Monday, July 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Welcome Break

Monday, July 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. S****** in the Customer Services was very helpful. 2. All on site and delivered. 4. No involvement. 5. No issues. S****** was very helpful and supported the changes to my orders which was appreciated.

Kitchen Civils Ltd

Monday, July 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Halton Borough Council

Monday, July 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From start to delivery all excellent. Contact with S***** W*** who helped with product and after sale with J**** L** all very helpful.

Private Individual

Monday, July 15, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Pencoed Town Council

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Nortech Services Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wivelsfield Village Hall

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivered with care. 4.None needed. Nothing to add.

Container Components Europe Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1st Class service start to finish.

St Albans City & District Council

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Staff are always really friendly and helpful. It makes it really easy to order memorial benches through Glasdon.

Knightmaster Gardening Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very approachable. 2. Prompt and early delivery. 3. Exactly as ordered. 4. Very good. 5. Would certainly use again. First class product and service.

Amalga Ltd

Tuesday, June 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The product is great and as described, the customer service team (contacted twice) were very helpful. Only downside was the delivery as on the invoice sent about 3 days after order was placed it said delivery method 'Overnight' however didn't arrive for almost 2 weeks (10 working days). This should be more transparant when placing the order. Other than that can't fault.

Holt Parish Council

Tuesday, June 11, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Order completed, delivered and quality meets all expectations.

Audlem Parish Council

Monday, June 10, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Smooth ordering and delivery. Thanks for being ace to deal with!

Kite Hill Farm Caravan & Camping Park

Friday, June 7, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very easy to deal with, ordered bicycle shelter and arrived on the date promised. Would definitely use again.

One Stop Waste Solutions Ltd

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I*** is brilliant. Very attentive and makes sure everything is right first time. 2. Could be quicker. 3. Top quality product. 4.Very good. 5. Overall impressed.

BUNZL CHS

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

TGP Cymru

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** T******* was very prompt in replying to my query about an invoice we hadn't received. She was polite and helpful. 4. Prompt service, everything was dealt with smoothly.

Oak Healthy Living Centre

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Network Homes Ltd

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very professional and polite service. 2. The delivery driver was really helpful and accommodating with our request to take back the pallet. 3. Everyone loves them and we will be ordering more of them. 5. All people I dealt with were very good and professional. Well done guys and this is how you win customers.

Sandy Town Council

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Reigate & Banstead Borough Council

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good service. Thanks.

Private Individual

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Manit Contractors

Thursday, June 6, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Ordered 16 Manchester bollard, paid upfront and to find out 2 weeks later they were sold to me out of stock and the lead time was much more than expected. 2. Wrong order delivered, had to wait until the next day for the correct delivery to arrive. 4. It was a while hearing back for the lead time but the team were helpful when they got back to me.

Kennoway Community Council

Monday, June 3, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Not quite as sturdy as it looks in the photographs.

Flint RNLI

Tuesday, April 30, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Trieste Group

Thursday, April 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Via East Midlands Ltd

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always quick response to price enquiries, lead times are good, very helpful friendly service. Many thanks

Spa Environmental Care Plc

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wales & West Utilities

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fantastic web-chat to retrieve a quote with friendly and helpful customer service. Super fast delivery to four different sites of ours which I did worry would get complicated, but everything was seamless and fast. Invoices can through immediately after delivery. Thank you for your fantastic service!

Goxhill Parish Council

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Completely satisfied will all communication.

Webbs Garden Centres

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wimborne First School

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1.Lady on the phone was extremely helpful and knowledgeable.

Private Individual

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent service.

Oddfellows Brighouse Branch

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Despite arrangements with the sales team I was not given advance notice of the delivery date.

Private Individual

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Coastwatch ST Monans

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fantastic company for our donation of LIFEBUOY for our station.

Momentum Scotland

Wednesday, April 24, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, April 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very prompt and professionally dealt with. 2. Very satisfied. 3. Excellent quality - as we expeceted from Glasdon. 5. Very satisfied - thank you. Thank you for handling our order so professionally. Everything was spot-on. Thank you.

Spectrum Vision 21

Monday, March 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Full Sutton & Skirpenbeck Parish Council

Friday, March 22, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Brunel Trustees (Jersey)

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** has already been friendly yet professional. He is a great sales person, who knows how to build a rapport with his clients which is something I like in my suppliers. 4. Did not have to use any after sales service.

A&D Carpentry & Joinery Ltd

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. No initial feedback from order. 2. Delivery date had to be chased by me several times. Had to chase to make sure order processed and to get delivery date once order was confirmed.

Spacestor

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not needed to use yet.

Via East Midlands Ltd

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always swift replies for price enquiries, very few problems at all, one recent order arrived and was not what we expected but all resolves very quickly. Many thanks

Haddenham Parish Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I haven't needed to use the after sales service. Our orders are always dealt with efficiently and professionally and delivered on time as promised.

Cambridgeshire County Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Over the many years dealing with T** L*** and the sales department they have all been excellent with communications, sorting of our orders and delivery.

Budock Parish Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful with questions regarding fixings. 4. None needed. Whole process worked well - from initial pre purchase enquiries regarding fixings to delivery.

Ringway Jacobs

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Rarebreed Ltd

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. There has been no after sales service. Additional support on a later project very good to date.

Aberdeenshire Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Erringden Parish Council

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

No problems at all.

Hampstead Garden Suburb Free Church

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The bench is great but it would have been good to have made it clear that brackets for fixing on concrete needed to be ordered if required - I had to do that later. However they were sent on quickly when requested. Many thanks

Sacker & Partners LLP

Thursday, March 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very responsive online chat service. Knowledgeable staff when enquiring on the speediness of a delivery. 2. My particular order was custom in places and customer went over and above to get this to me in time for a recycling project within our building. 3. Sturdy but light enough to move from location to location. 4. I've not had to contact after sales service, but I suppose if I did then it would be the same professional service received when placing an order. 5. Superb. Very straight forward once you know what you need to order. I can only applaud the online chat service as this was where all my concerns or issues with my initial order was resolved. Brilliant service and would recommend Glasdon to other users.

Select Environmental Services

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HTS (Property & Environment) Ltd

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North & Middle Littleton Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hayfield Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Build Materials UK Ltd

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gaddesby Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All the sales staff I spoke to were very informative and polite. 2. Good contact throughout and delivered when stated. 3. Brilliant - as described. 4. All staff were helpful and pleasant to speak with. Brilliant - having never done anything like this before your staff made the prcedure so easy and straightforward.

Norton Parish Council

Wednesday, March 20, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Helpful. 2. Prompt delivery. 3. Always know that Glasdon products are quality.

Anderson Anderson & Brown

Friday, January 25, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, January 23, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Royal Borough of Kensington & Chelsea

Monday, January 21, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Good sturdy product. It was simple and straightforward to order.

Keolis Amey Docklands

Friday, January 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Quite a long lead time, I would have expected items.

St Bees Parish Council

Friday, January 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Very helpful when we needed to buy a replacement plaque. Excellent service as ever. We will be happy to use your company again and would recommend to other parish councils.

Carterton Town Council

Friday, January 18, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Walton Parish Council

Wednesday, November 28, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Cheswick Green Parish Council

Wednesday, November 28, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Downlands Community School

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Helpful efficient service. We have used this company before and went back to them for further supplies of bins. Prompt delivery and knowledgeable staff. I would recommend them to other people.

Swinderby Parish Council

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Fast & efficient processing of order and delivery.

Coolings Nurseries Ltd

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Smartestenergy Ltd

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

L*** K** was very helpful and ensured the order was as requested. She assisted and kept me informed until the order was delivered to Smartestenegery. So BIG THANK YOU to L***.

Leatherhead Tennis Club

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Went well. 3. Very good.

Whitchurch & Ganarew Parish Council

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always good service and quality of products. Having an account with you is a good benefit for ease of ordering and payment.

Worcestershire County Council

Tuesday, November 27, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Glasdon need to realize that a lot of county councils have more than one delivery point as we cover the whole county and we get deliveries dropped off at the wrong depot etc. My only other issue is the price of your 150mm dia sign stickers for the mini-ensigns, you charge us £12.00each, we can get these for £1.20 so feel that these are a bit of a rip off.

Winchcombe Town Council

Thursday, October 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Newark Town Council

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I wasn't told the product was out of stock. If I hadn't chased delivery, I wouldn't have known that it was out of stock.

Havant Hockey Club

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Warley Cross Kennels & Cattery

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Easy order process. 2. Fast delivery and really helpful driver. 3. First class products - delighted with items. Thank you.

Permira Debt Management

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I never knew who I was dealing with, my queries went between Laura, Lucy and Lisa. When I called I was promised someone would get back to me and no one ever did. At times it was a whole week with no response. Fortunately Samantha stepped in towards the end of my dealings with Glasdon. She was very professional and responsive.

Peterstow Parish Council

Wednesday, October 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

West Camel Parish Council

Wednesday, September 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hatfield Town Council

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cardiff University Residences

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Solvay Solutions UK

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Haddenham Parish Council

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Plumtree Parish Council

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Nothing as usual, went very well.

HES

Tuesday, September 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Persimmon Homes South Coast

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Karcher (UK) Ltd

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Very minor scratch on one of the three external bins we received. Glasdon staff were easy to deal with, offered good advice and pleased with the products that we have bought.

Crondall Parish Council

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Poringland Parish

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

LSHTM

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

RJS Cornwall Ltd

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cardiff Boat Tours Ltd

Wednesday, August 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The first order took away more than 5-10 working days and I had to ring up, when it arrived it was great. Second time, product really good, the item I wanted was delayed delivery so I paid extra for the larger one which was available. Asked for urgent delivery and that was promised, however, delivery still took some 16 days from order, which was very disappointing and I received no notification before or on the delivery day until courier rang from my doorstep. My previous order from you I had a text the night before and on the day. The quality is clear, but not enough emphasis on the time it takes to get things!

Jamiesons Bakery Thurso

Wednesday, August 1, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful not passed from one dept to another as happened with a lot of firms now. 2. Right on time that was agreed driver very helpful. 3. Exactly what I wanted wish I had got them years ago. 4. Great very good company to deal with especially the problems we have in the far north of Scotland with deliveries and even wanting to supply us at all! 5. As above would order from you again and have recommended you to several people that have enquired where I purchased the picnic benches from this

Four Seasons Garden Centre

Tuesday, July 24, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic. 2. Excellent. 3. Great quality. 4. Really helpful. 5. Would definitely order again. Fantastic experience from start to finish and after as well. Thank you.

Blackpool Sixth Form

Sunday, July 22, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Clifton Primary

Thursday, July 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thank you!

Irchester Parish Council

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful every time. 2. Lets me know when items are arriving. 3. Never had a problem with quality.

Pembrokeshire County Council

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Amey Public Services

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Croughton Playing Field & Village Hall

Wednesday, July 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. The team held delivery until contractors were on site. Very good service & products. Not the lowest price, but very good quality. We will re-order from Glasdon. Thanks!

Wittersham Parish Council

Sunday, June 24, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ordering via the 'chat' line worked wonderfully.

Aylesbury Mains Ltd

Tuesday, June 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery was slow, but well packaged when it did arrive. Products are of a good quality, well packaged and easy to assemble and install. Altogether very satisfactory and good value to our clients.

Great Broughton Parish Council

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

"1. Quick and helpful. 2. Good communication, kept me informed and delivered to two separate sites with no problems. 3.Very satisfied, good quality and just as described. 4. Not needed any after sales services yet! 5. Very pleased. I have never ordered this sort of equipment before and the process was made very straighforward and easy. Very satisfied and would definitely use Glasdons again in the future and would recommend.

TEC Supplies Ltd

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Catford Wanderers Sports Club Ltd

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NC&JC Construction

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Specified by clients. Always helpful and respondent.

Lorne Stewart

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bowland Forest Higher Division Parish Council

Monday, June 18, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Loddon Parish Council

Wednesday, May 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. No sooner had acknowledgement email than the bins arrived at the office! Brilliant. Really delighted with the service, delivery and when there was a query we got to speak to a person almost immediately! What's not to be delighted with that.

Ancaster Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Royal Victoria Country Park

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered online, very easy site to negotiate. 3. We keep coming back for more!

W L Gore & Associates (UK) Ltd

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Potters Leisure Limited

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Like it says on the box, good products.

P R Services (Yorkshire) Ltd

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Space Solutions

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Haddenham Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eye Town Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Barkstone & Syston Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Barton Turf & Irstead Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Grateful thanks to the delivery driver keeping in regular contact on the day of delivery.

Copdock & Washbrook Parish Council

Tuesday, May 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very easy ordering and excellent company to deal with.

East Bergholt Parish Council

Thursday, April 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Let's Holiday

Tuesday, April 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Broomfield Parish Council

Tuesday, April 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Aberdeenshire Council

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Crawley Parish Council

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good customer service, prompt delivery, excellent product, good value for money.

Kingsbury High School

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Broke down second time used it. Waiting on return of our gritter.

Ballyness Caravan Park

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hill Croome Parish Council

Monday, April 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sturdy piece of kit that should give us long service.

Groundboss

Tuesday, February 20, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I didn't receive any.

Public Health Wales

Tuesday, February 20, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Betsi Cadwaladr University HB

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Quick response. 2. No hassles. 3. Good quality. 4. Have met with M***** T*****. 5. Great stuff.

Berkley Re UK

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ian Macleod Distillers

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Had a problem with the size of one of the bins but this was quickly resolved and a replacement found.

John H Boston Ltd

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient, knowledgable and helpful. 2. Speedy delivery as promised. 3. No complaints. 4. Non required. 5. Excellent.

Gwynedd Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Chimneys

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wincanton Town Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Always a first class service.

William Lambie Ltd

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful & knowledgable.

Aston Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Did not use/get any/need any.

Lavant Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

South Hykeham Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

On the occasions I have needed to speak to anyone for previous purchases everyone has been more than helpful and the delivery has been speedy and efficient. Good well packaged but without excess packaging.

Amroth Community Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 4. Sales sent copy invoice promptly when asked.

Horncastle Town Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Dundee City Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

The Station

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hutton Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Wait time was longer than anticipated. The bin ordered was out of stock and we had to wait for delivery. Eventually had to phone to confirm order arrival and date. The bin arrived as arranged.

Shalbourne Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Griptrak Midlands Limited

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service has always been good from Glasdon.

Derbyshire Dales District Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Alben Landscapes Ltd

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. We always collect.

Weston Parish Council

Monday, February 19, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Easy to order. 2. It was exactly when promised. 3. Excellent, well engineered. A pleasure to do business with such a customer responsive company.

Brighton Marina Estate Management Company Ltd

Wednesday, January 17, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, January 16, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

As you can see, I was very satisfied.

Four Seasons Garden Centre

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Extremely helpful. They told me everything that I wanted to know. 2. Extremely satisfied. 3. Product better than expected. 4. Extremely satisfied. Needed tool to put up planters and it was delivered the next day and free of charge. Fantastic. 5. Extremely satisfied. Can't fault this company in anyway. Extremely positive experience. Will recommend to other people. Thanks for your help.

St Philomenas School for Girls

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

T J Vickers

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2.Delivery driver split two bags during previous order, but I was sent a new bag to replace the lost product. 3. It's obviously good that it doesn't leave a horrible brown residue. We are a motor dealership and that obviously counts.

Feltwell Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mid Cheshire Grounds Maintenance Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

TECC

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North Tawton Town Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Generally satisfied, but as I only work part time sometimes the deliveries are outside working hours.

National Integrated Solutions Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Broadstone Corporate Benefits Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery does sometimes take a bit longer than anticipated.

M Scott

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

High Legh Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Arncott Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I try to buy from Glasdon whenever equipment is needed, because the system is easy and delivery quick.

Martin Commercial Properties

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. The driver was nice enough but he did not want to move the delivery far, he just wanted to drop the delivery on the pavement. He seemed to be in a hurry. 3. Very Pleased - exactly what we needed. 4. I did not use the after sales service. I was very satisfied with the whole experience of dealing with Glasdon, from my first enquiry right through to the delivery.

St Mary's Catholic Primary Blackbrook

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Carterton Town Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Glasgow Science Centre

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful and willing to listen to what we were looking for. 3. Pleased with the new bins. Look great with our new logo advertised on them.

Allendale Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Mace Macro

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J** G****** has been very helpful/supportive with initiatives. His experience and knowledge has been invaluable to us. 2. Very pleased. 3. Amazing product. 4. Very helpful when we needed to tweak our bins.

Totalis Solutions Ltd

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Iwerne Courtney & Stapleton Parish Council

Monday, January 15, 2018

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5.. Outstanding. Overall an exceptionally efficient and trouble free process - purchasing dog waste bins - both delivered in tact and well protected. Thank you

The Ferrers School

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Would recommend to others. Lovely products and helpful staff.

Barlow Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All excellent.

J W Crowther & Son Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Difficult to answer as I have no experience of any after sales service.

Eurotunnel

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

London Borough of Redbridge

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Rontec Watford Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Sometimes long lead times.

Old Catton Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

M H Industrial Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Overall very satisfied with the service we received from Glasdon. Orders placed 9 times out of 10 are delivered on the dates requested. Keep up the good work. Thank you.

Little Hale Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient online chat. 2. Arrived much quicker than expected.

Woolavington Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient. 2. No problems.

Digby Parish Council

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. They were very helpful and friendly. 2. It arrived within the dates given. 3. I have used Glasdon bins for over 15 years.

Astley Signs Ltd

Thursday, December 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Oliver Plunkett's Primary School

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very quick delivery.

Cropredy Parish Council

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I haven't scored as we haven't needed after sales.

Worthing Beach Office

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Elsenham Parish Council

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, November 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1st class service.

Horwood Lovacot & Newton Tracey Parish Council

Tuesday, October 24, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Acivico Limited

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. Easy to use site and great that you have the live chat facility.

RSPCA Ashley Heath

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Marian Green Trustees

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Estate Management Service - Etihad Campus

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Knowledgeable and very helpful. 3. Always provide quality products. 4. Quick responses to queries. Very good company, great products and great service. We will continue to purchase from Glasdon.

TT Games Ltd

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

OpCapita

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HID Global

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Biffa IRM

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Despite extremely tight time constraints and demands regarding service delivery, the Glasdon team pulled out all the stops and processed the order over the weekend ensuring that my client received the internal containers in time for the opening of their new offices - exceptional work from the Customer Services team to pull this off!

Warboys Parish Council

Friday, October 20, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Circadian Trust

Wednesday, September 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient in getting back to me and processing orders. Very satisfied with the overall service we have received to date from Glasdon, we will definitely be using you again and I will also let our other sites know about your products.

Worth Parish Council

Wednesday, September 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The staff were very helpful and answered my questions in a knowledgeable way.

Business And Office Cleaning Services Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Brilliant!

David Cleaning Contractors Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very happy indeed. Will use again.

Hydepark Environmental Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Can you despatch these by carrier rather than us having to wait for your next shipment? The friendly driver bumped it up to a score of 2 and not 1.

Newhall Projects Ltd C/o SHW

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. There is a 3-4 week delay as the product is out of stock. 3. Answer based on our having previously bought the same product.

Selwyns Travel Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bowgie Inn Ltd

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great help from the sales rep J** G******. 2. Delivered ahead of schedule, no issues. 3. Great - love it. 5. Very Satisfied. Sales rep J** G****** was extremely helpful as was S******* B***** who took our order.

White Motley Parish Council

Tuesday, September 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Was not informed when it was being delivered, caused a bit of confusion as the delivery man had to try to find someone willing to accept it.

Wyre Council

Wednesday, August 30, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I always find your service is good. I have no problems recommending your products and promoting the work you do.

Udny Community Trust

Thursday, August 24, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Baltonsborough Parish Council

Tuesday, August 22, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Story Homes Ltd

Saturday, August 19, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Good reputation for quality products. 3. Not applicable.

Bosworth in Bloom

Thursday, August 17, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Looks solid enough but not in use long enough for proper assessment.

Epping Forest District Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bethersden Parish Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

ALWAYS prompt and efficient service.

SSE Contracting

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Dogmaels Community Centre

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Initial contact was not clear regarding setting up an account but once order was being processed, excellent. 2. Driver could not have been more helpful. 3. Already had compliments about the disabled access picnic table. As stated above initial process was not made clear.

Digby Parish Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. It was delivered within the time frame specified. 4. Haven't needed any. All the staff I spoke to were very friendly and helpful.

OCS

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Always quick and efficient service when ordering goods from Glasdon. Staff always helpful with queries and sending quotes across. Excellent service all round.

Carmarthenshire County Council Highways

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Turners Hill Parish Council

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I placed the order on-line.

Cheddar Motors Ltd

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Keniston Housing Association

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

National Trust

Wednesday, August 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Harvest Energy

Tuesday, August 1, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. D***** is always helpful. 2. A few days late but not a real issue. 3. Excellent quality. 4. Always responsive when needed. Invoice came before delivery but quickly resolved.

Snettisham Parish Council

Wednesday, July 19, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Purchasing for fitment by another organisation so haven't checked item (refqn3) - they will, and if any issues (which I don't expect!) will get back to you. Thanks for great efficiency in all our orders. Esp please thank delivery man who gave full explanation.

Friends of Turrif Cemetery

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Extremely helpful. Your delivery drivers are extremely helpful and accommodating. The only downside is they are sent alone to deliver a 75kg seat, which can be a problem if the person taking delivery can't help them lift it.

Henderson UK Property PAIF

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J O Morris Ltd

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good telephone handling of order by K******.

Harworth Bircotes Town Council

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent and prompt service. Would highly recommend you Glasdon.

Storage Systems (Glos) Ltd

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery was delayed. 4. I haven't received any contact.

West Monkton Parish Council

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good reliable supplier.

ScotRail

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sorn Community Council

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Completely satisfied.

Valley Conservation Society

Wednesday, July 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Contacting your sales department promises to phone me back with information did not happen. On more than one occasion had to phone back to chase the order. 2. After payment and many phone calls it still took a long time to deliver. The delivery driver was not given the correct information that I left with your sales team. The delivery driver was very good. 4. What after-sales service. There is room for improvement with sales team.

Our Response: Upon investigation it was found that the customer did not approve the artwork for 6 weeks. The only delivery instruction we received was to deliver on a Tuesday. We attempted to deliver on a Tuesday as requested but due to a serious traffic accident could not approach the address. Delivery was made the following week.

Hingham Sports Centre

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Arrived within 24 hours and a very helpful and knowledgeable driver. 3. Excellent and fits with our other bins. On-line shopiing and excellent service, thank you.

Batsford Arboretum

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Excellent.

Manor Farm Caravan Park

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The lock on safety chain was missing on one, replaced very quickly. Service excellent.

St Mawgan-in-Pydar Parish Council

Tuesday, June 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

NHS Aryrshire & Arran

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very prompt.

GCC

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Shap Parish Council

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

City of Glasgow College

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. M******* W******** provided excellent advice. 4. M******* W********* contacted us afterwards to check if everything was fine.

ESS

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 5. Never had a problem with Glasdon very efficient and top quality service, always 5* all the time.

Drigg & Carleton Parish Council

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Monday, June 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent product very pleased.

Hayton Parish Council

Tuesday, May 16, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Camber Parish Council

Friday, May 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Contego Safety Solutions Ltd

Thursday, May 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Polite, Friendly & Competent. 3. Never received any complaints. Prompt, clear communications throughout all stages of the order process.

Bowlee Nursery R B C

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Cropredy Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Haven't really had to use after-sales. Generally very satisfied.

Colchester Borough Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Didn't require any.

CAFRE Enniskillen Campus

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Overal excellent service from start to finish. Staff ideas were outstanding to suit our college needs. Products arrived as expected and ar in full swing of being used. Will deifinitely be ordering more as the students are now fully aware of the Re-cycling Policy within the college. Thank you for all your help.

Morland Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Brickhill Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would recommend you to another council.

Rotherham M B C

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Morlais Trust for Nature Conservation

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. 100% satisfied with last contact but not previous one. 2. Very satisfied, helpful man who delivered. As question 1.

Collingham Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not had any after sales service so not able to comment.

South Leverton & Sturton le Steeple Parish Council

Wednesday, May 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

All very quick and easy and product delivered when expected etc.

Starbucks Coffee Company

Thursday, April 27, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Dealt with by other departments but all feedback was good. 2. Delivery of initial prototype recycling bins was very well handled and done on the same day. 3. Appreciated the prototype nature of the bins, the only wear issues are on the cup tube holder part on the inner case. 4. Extremely pleased and special mention has to go to J**** W******* for all his support and assistance. Throughout the whole process of working with design, marketing and delivery I have only received favourable comments from colleagues involved with Glasdon. I can only echo these sentiments.

Chalklands Residents Association

Friday, April 21, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent. Checked stock and organised delivery in 5 minutes. Simple but perfect. Always great service from your company. Will continue to use!!

Husbands Bosworth Parish Council

Wednesday, April 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Rosemary Jones

Tuesday, April 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sodexo c/o BAE Systems

Monday, April 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First class service. 3. Flip top lids a little small, some breaking when attempting to dispose of large items. Otherwise first class. 4. Great service. All good comments no bad.

Moog Wolverhampton

Saturday, April 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Acivico Limited

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Affinity Water

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Concept Data Display

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

ABM UK Limited

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** is very good and responsive. 2. S****** pushed to get this to site with limited time. 3. The double liner trolleys are good quality. 4. Would like to be kept up to date with deliveries without having to chase. 5. Not had any major issues yet.

Warrior Preservation Trust

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. No problems experienced. 2. Despite difficulties in entering and delivering in a busy Naval Base this was accomplished. 3. Satisfied although a little more space per bicycle would aid expecially when used with panniers or front baskets. 4. No problems encountered. Overall a good product, time will tell if the coating is able to withstand the very exposed position.

Cockfield Parish Council

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fakenham Town Council

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Excellent.

Private Individual

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Astley & Dunley Parish Council

Friday, April 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are again delighted with the prompt service and delivery offered on our order, together with the goods being very good value for money. Your sales staff were extremely helpful. Thank you.

Roydon Parish Council

Tuesday, March 14, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Driver very helpful and could not do enough. Excellent services. 3. Very good. 5. Again, very good. The whole process was excellent, many thanks to the team.

DMD Restaurants Ltd T/as McDonalds

Sunday, March 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales rep was very knowledgeable about the products & did everything possible to get the delivery to me. 2. Delivered on time and within the delivery time slot. 3. Yes - products are durable and good quality. 4. Nothing was offered / explained.

Haydon Wick Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Royal Victoria Country Park

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Website very easy to use, sales team helpful if there's a query.

SalesAid Ltd

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Did not receive any notification of dispatch to client. 3. Repeat order for same client.

Partytecture Ltd

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Croft Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Rampton Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient. 2. Excellent, most helpful driver. 4. Too early to say. Would expect no less from a Lancashire based firm.

Veolia

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Leire Parish Council

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. This was ordered on line. 4. Non Required.

Private Individual

Wednesday, March 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good value for a quality product.

Builth Wells Town Council

Wednesday, February 22, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Epping Forest District Council

Wednesday, February 15, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Delphi

Monday, February 13, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All engineers that attend our site are helpful and knowledgeable about any problems we encounter with our equipment.

South Somerset District Council

Friday, February 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful team. I am very happy with the service. Good job done by all. THANK YOU.. N***

Mars Care & Treats

Thursday, February 9, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

BT Brentwood

Thursday, February 9, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kirkby Malhamdale Parish Council

Wednesday, February 8, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kings College Hospital

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Could have been a bit quicker. 4. I have asked for the invoice to be sent to me and unless I missed it in my emails I can't find it.

XPO Supply Chain Ltd

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Can't fault the excellent rapid repair service we received on both of our towed grit trailers to get them up to full working order.

OCS/Aviva

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Interserve

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fantastic service. Hope to use more in the future.

South Woodham Ferrers Town Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Pembrey & Bury Port Town Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Great quality products. 2. Really quick on delivery and helpful. 3. As above very good quality. Great first class service. We will be using this service in the near future.

Glenfield Parish Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bowland Fell Park

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Over Parish Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would not go anywhere else. "If it ain't broke, don't fix it!"

Lydbrook Parish Council

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I always find Glasdon a pleasure to deal with, nothing ever too much trouble even when I ask silly questions.

Weatherhead Shop Designers Ltd

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Friends of Denlethen

Tuesday, February 7, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Have purchased same product previously. As I purchased item by cheque, I would have liked a receipt or account statement for my accounts.

Ringstead Parish Council

Tuesday, January 17, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We would recommend Glasdon, for their service, promptness and after sales satisfaction.

Allbuild

Thursday, January 12, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Brill as always.

Whitchurch & Ganarew Parish Council

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Glasdon is always a good company to work with / always helpful and friendly and efficient.

Basingstoke & Dean Borough Council

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great product and customer service, delivered on time. A******* V****** was extremely helpful and answered all my questions. Many thanks.

Private Individual

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sherborne Town Council

Wednesday, January 11, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Cavendish Parish Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent service and products.

Rapid Office Systems Limited

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic service. 2. Fantastic communication that's all we could ask. 3.. Great products. 4. Fantastic - helped resolve an issue asap. Would definitely recommend and hope to use in the future.

Mossock Hall Golf Club

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very good service. 2. First class. I would recommend Glasdon in the future.

Liverpool Streetscene Services Ltd

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great service overall.

Test Valley Borough Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Swale Borough Council Seafront Services

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Would like to have received a confirmation email that order has been received. 2. The delivery drivers do a great job with little recognition. Would like a little more info after order has been received by yourselves i.e. that it's being processed and a rough time for anticipated delivery. The driver who I have mainly dealt with over the last few years has always been polite, friendly & helpful.

Lister Wilder

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would have liked to be able to purchase individual parts, some items only available as a kit of parts.

Kea Parish Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Arrived at the correct time, good communication from delivery driver who also carried the bin to the position I wanted, very helpful.

Asgard Renewables

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Very prompt!. Overall experience was good. I enquired about setting up an account via email and was sent a reply and subsequent quotation within 24hrs by K******. Once account was approved, the order was placed and sent to the correct delivery address (different to our office address) and very prompt also. Many thanks!

Ringway Infrastructure Services Ltd

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. In general good quality products. 4. K***** is always available if there are any problems.

GGF

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient. 2. Brilliant, helpful driver. 5. Well advised throughout. Great to have prompt reply on the telephone and speak directly with someone who understands your requirements. The on-line ordering was very easy and the product is well suited to our requirements - thank you.

Barrington Parish Council

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

As always a good process from start of ordering to completion.

Private Individual

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful as I changed my mind a few times. 2. They called before delivering to make sure it was OK. 3. Lovely solid bench with plaque for my mother. I would definitely use you again.

Oakleys Groundcare

Tuesday, January 10, 2017

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Sunday, December 18, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Contacted online with recommendation off local Highways Manager. 2. Prompt and well packed.

Horsham Council

Monday, December 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Veolia (on Behalf of BAE Systems)

Friday, December 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

R O Donaghey Building & Civil Engineering Ltd

Friday, December 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Coychurch Higher Community Council

Friday, December 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

It would have been useful to know that, when ordering our bins, we required to order the necessary fixng kits.

Manor Service Stations Ltd

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ambius

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. Delivery to site on time. 5. Everyone contacted very helpful. Your staff were very helpful and the process of ordering the bench and memorial plaque was very smooth.

Concept Data Display

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Should I need to order the same or another item, I would have no hesitation in ordering again from Glasdon UK. Respectfully. J*** D***

Serco

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Never receive the copy invoice, only the receipt.

Worcestershire Caravan Sales

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Stones Methodist Church

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Parklands High School

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Catterall Parish Council

Thursday, December 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful in finding just the right product for the situatuion. 2. Bless him! He delivered each bench to the permanent location. We would have found it extremely difficult to move the benches had they been delivered to the Village Hall. Thanks. 3. Just had to get alternative bolts to ensure security. 4. Didn't have any,

Jaguar Land Rover

Wednesday, November 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. M*** T********* understands our needs & helps us plan. 2. We don't get forewarned of deliveries.

Smart Parking Ltd

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Balfour Beatty Living Places

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Some items have a long delivery time.

Adur & Worthing Council

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gallifordtry

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. When I have had a query always receive a good service.

Comhairle Nan Eilean Siar

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Torbay Deaf Club

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Compass Group UK & Ireland

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Excellent service.

Berkeley Re UK Ltd

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Very quick. 5. Good service as usual.

Private Individual

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Had the wrong key sent twice but it was resolved quickly. 4. Credit notes raised promptly.

So Clean

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J** G****** has been exceptional thoughout the sale.

Private Individual

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very nice people.

The Priory Estate

Monday, November 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery did take longer than expected.

Greater Manchester Police

Monday, October 24, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I've never had anything other than good customer service from Glasdon and our current account manager D*****.

Private Individual

Saturday, October 22, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, October 13, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 5. Very helpful staff.

Acton Parish Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Island Roads

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friends of Stand Road Park

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Most helpful. 3. Just what we expected and wanted. 5. Very helpful and timely. Don't expect your public to know your products. Not everyone uses internet. Make available sightings of products in situ. I could send you a photo of our commemorative bench in a prominent position overlooking Loch Ryan. It makes my mum very happy every time she see's it being used.

LIS Group

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fife Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Denholme Town Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kislingbury Parish Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The Parish Council has always been very satisfied with using your company.

2 Agriculture Ltd

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very quick response with emails etc. 2. Very quick with delivery. 3. Very happy with product. 5. Very happy with the service thank you!

Norton Parish Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Don't know of any.

Christopher Robins Trust

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

An excellent experience, would highly recommend Glasdon.

Environment Agency

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ordering went very well and I was very please with the overall customer service experience.

Private Individual

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Very helpful especially in getting the order to me on time.

Epping Town Council

Monday, October 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, September 30, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not experienced any yet so can't comment. 5. All ran smoothly. The first contact was with Mr D**** L***** from South Ayrshire Council who emailed the link to your website. The website was very user friendly. This was an emotional experience due to the product in question but the order was processed efficiently and subsequent matters addressed promptly and professionally.

West Dorset District Council

Tuesday, September 20, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The ladies in the office are always very helpful polite and professional. 2. The driver was courteous and called to let us know when he would arrive. 3. A very good quality product. Any orders that I place is dealt with efficiency by courteous staff. The delivery drivers too are a credit to the company being very helpful.

Saga

Tuesday, September 13, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I would just like to say how helpful the customer advisor was. I didn't actually have order codes so I e-mailed photographs of the parts that I wanted and she got the right codes and prices back to me. I was very impressed.

Weatherhead Shop Designers Ltd

Friday, September 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic Service. 3. Very good quality products.

Ringway Infrastructure Services Ltd

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Dene Community School

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Caterton Town Council

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. They are always very helpful. 3. I have not had cause to complain in the 3 years I have been purchasing products from you. The quality is always good. I love your products and always recommend you to anyone that asks for my help.

Wetheral Parish Council

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. All fine not required. Excellent

Abberrant Group Ltd

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

My overall experience with Glasdon has been nothing short of excellent from start to finish.

A C Taylor

Thursday, September 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Tatsfield Parish Council

Thursday, August 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Fast delivery as requested. Always been happy with Glasdon products and customer service.

Rodney Stoke Parish Council

Wednesday, August 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

This is the sixth dog waste bin we have purchased which indicates how satisfied we are with the product.

Jacobs UK Ltd

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Council Kings Heath Park

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent communications.

University of Kent

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are very happy with how your team have continued to provide an excellent service and would very much like to thank ALL.

St Hugh's College

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I was very satisfied with my dealings with Glasdon, thank you.

Key Engineering & Hygiene Supplies Ltd

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

No problems at all. Very efficient service.

Barlby and Osgodby Town Council

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent product, would order again.

Tiddy Brook Management Company

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, August 9, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good Hope Hospital

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Felpham Parish Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. No after sales required.

Catterall Parish Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Explained clearly so the correct bench was ordered. 2. Delivered to locations, driver very helpful. 3. The bench is great, but the fixing bolts couldn’t be used so larger ones were purchased. 4. Haven't needed to go back. Nearest resident very impressed with man made wood as there was a presumption it would be damaged/burnt etc.

South Hykeham Parish Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. None required.

Wulvern Housing

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Was automated so no contact. 2. Came quickly and well packaged. 3. Good, if expensive.

Riverside Island Marina Limited

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ramboll - Newcastle Office

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

This is the 1st time I have received text confirmation of delivery. It is a good way of communication, and very informative.

King Henry VIII School

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Placed via email no direct contact. No problems with process

Broxtowe Borough Council

Tuesday, July 12, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very Good.

Compass Group UK & Ireland

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

St Andrew's Primary School

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thank you.

Bryn Celynnog Comprehensive School

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eagle House School

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Burdens Edinburgh (Wolseley Group)

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Castle Leisure Ltd

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Suffolk Coastal Norse

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service has always been good.

Quadron Services

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Coleby Parish Council

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent service-will definitely use your company again.

Private Individual

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Assuming 5 is High Score.

Wigton Moor Primary

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Maplebeck Parish Meeting

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Clarification of what was being provided required clarification as I ordered extra items already included in order. Having received more that I required the items were accepted back without question and a refund applied. Extra brackets were also despatched without question. Thank you.

Rock Parish Council

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Hartbury LLP

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

St Bees Parish Council

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivered on date & time promised. The whole process from initial enquiry to delivery was very easy and delivery was very prompt. We will certainly use your company again.

Private Individual

Monday, July 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Thanks. Very happy in all respects.

South Woodham Ferrers Town Council

Monday, June 27, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Had a few queries - everyone I dealt with was polite, friendly and helpful.

Horsham District Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Western Trains

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fife Council Town House Kirkcaldy

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very professional service. 2. Had to chase the order as the invoice was sent before the delivery was received so this caused a slight issue, nothing that tainted the experience though. 3. Very satisfied with the handling of the order and the info I was given to complete the transaction, very happy overall, only issue I would say is don't send invoices before goods are received.

King's College London Marketing Department

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Was there supposed to be any?

Bethersden Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bellingham in Bloom

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Good product, right price, prompt delivery.

Holy Trinity Church

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not used. The bench was proved very popular with church members and local residents. It is ideal for our purposes!

Lapley, Stretton & Wheaton Aston Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Harrow Green

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North East Wolverhampton Academy

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Minshull Vernon & District Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ordered online, quick simple to use website, fast delivery, will definitely use your company again.

Colchester Borough Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Good service, thanks.

Shrewsbury Golf Driving Range Ltd

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Highland Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Sodexo at BAE Systems

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent Service. 2. Great service even when mistakes have been made on our part. 3. Nexus 100 bins, client complaint, flip top lid is too small and has to be held up with hand while disposing of rubbish, also would be better if it was fitted with self close lid. 4. Excellent. First class service.

Laxfield Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful with identifying order. 2. First time very prompt. Second time not so. 3. Satisfied. 4.Satisfied. 5. Pleased. Ordered the wrong product initially but this was returned and replaced without a problem - even though it was largely my fault.

West Downs Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Satisfied with method of payment.

Worlington Parish Council

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Yorkshire Water

Tuesday, June 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

London Borough of Barking & Dagenham

Wednesday, May 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Order arrived on time. 2. No problems with order. 3. Happy with the product. 5. I would recommend you to my colleagues. Very happy with the service received and good were of excellent quality.

West Dorset District Council

Wednesday, May 11, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I place several orders with Glasdon throughout the year and each time the service that I receive from all the staff is very good as they are courteous and polite with an understanding of my requirements. I would however appreciate being informed of price increases as a matter of course when they take place. This would help immensely.

Emerson Management Services

Tuesday, May 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service is excellent as usual.

Ponteland Town Council

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. I haven't used it for this order.

Elsenham Parish Council

Monday, March 7, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. I have used this company many times always an excellent service.

Silkstone CARE Group

Wednesday, February 10, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. She was very helpful indeed. 2. But it arrived unexpectedly, luckily we were in!! 3. Very very good quality. 4. Non required. 5. Excellent apart from the delivery notification. We are a volunteer environmental group and were advised Glasdon was best. It has proved, so even though more expensive than we could afford (though you even helped us out with that). Thankyou very much, it is now installed in our wood project which is now open to the public. (Having been closed off for 40 years)

Ancaster Parish Council

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Always delivery never had any problems with any of my orders with this company. Will continue to use them.

Royal Victoria Country Park

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your website is very easy to use and delivery is prompt. What more could I ask for.

Colchester United FC

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Order via the website.

WBM Groundworks Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Service levels excellent, always kept informed, very good.

Hereward College

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very pleased with product and quality of service.

LARS Communications Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Valley Group

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Despite every bad weather, we haven't needed the de-icer! No other comments - service very good!

CTS Shopfitting Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. So far, time will tell.

BGJ Restaurants Ltd

Monday, February 8, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Simons Construction

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Totley Rise Methodist Church

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. On time as arranged. 3. Well made and of a sensible size

HSS Hire

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The order was placed before we had raised the order at our end. 2. K**** sort out our issue very quickly and without fuss

King Henry VIII School

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Placed order by email 4. Not applicable. Order was fulfilled promptly and goods are of expected quality

Brampton Ash Parish Council

Wednesday, January 6, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fast, helpful response 2. Prompt and Courteous 3. Don't yet know as it's not been put to use, hence rating of 3. 4. Don't know as not used 5. Very happy with this company. Sorry I cannot comment accurately on the item's quality and performance as it has not yet been put to the test

Squires

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very good

David Cleaning Contractors Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

A lot of problems with the delivery.

Our Response: Delivery was aborted 24 hours due to protest march in Central London. The delivery was dropped earlier than anticipated and at a spot not agreed with the customer but at the request of the site's security.

Worlingworth Parish Council

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very easy to order - thank you

Clear Buckhaven

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Previously an issue obtaining technical advice on lamppost planters. Generally satisfied with good feedback, simple order process and quality

Kew Tyas Garden Machinery

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very satisfied from order to delivery

Headlines Corporate News Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

National Car Parks Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Extremely helpful and professional 2. Very Good 3. Good 4. Again, very helpful 5. The delivery was excellent and it is a very good product. Keep up the good service. Look forward to doing more business in the future

Budock Water Playing Field

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Soyang Europe Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Luddon Construction

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

East Devon District Council

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very satisfied in dealing with you when it comes to discussing/ordering and delivery of seats and picnic tables

Mastervent Ltd

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Product and service very good no need to use the after sales service. Staff have very good knowledge of the products they sell. It is good to deal with a company where the sales team know the product and have good knowledge of it. Some companies sales teams sell from a brochure/computer with little or no knowledge of what they are supplying/selling

Solent University

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Lead time could be advertised/advised better 3. Performs as anticipated and good construction/quality 4. All good

University of Bath

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I always receive a prompt response from J**** S***** which makes ordering/checking/asking easier

Aston University

Tuesday, January 5, 2016

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J**** is very customer focused

Wellingborough Norse

Thursday, November 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Helsby Parish Council

Wednesday, November 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Renfrewshire Council - Community Resources

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not used. Straight forward from start to finish

Little Harrowden

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Centregreat Limited

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Red Lodge Parish Council

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Berkley Re UK

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I think your customer service is very good. If we have an issue it gets resolved very quickly. Everybody is very nice on the phone

Jacobs UK Limited

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always helpful 2. Normally a very speedy delivery. Originally there was a problem with the invoices not sent to the correct place but I think that has been resolved

Aberdeen City Council

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Felmersham & Radwell Parish Council

Tuesday, November 24, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ramboll - Newcastle Office

Thursday, October 22, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Quick response to request 3. Would like to see clear bags for this model of bin, to keep in line with our landlord requirements

Wienerberger Ltd

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very good service - would definitely use Glasdon again

Enviroco

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Deliveries always seem to take a long long time. Please improve delivery time.

Our Response: The customer ordered August 27th. Delivery was fulfilled 9 working days later on September 9th.

Meadowhall Centre

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. There was a seemingly long delay from placing the order and receiving confirmation and then another long delay, which needed a prompt before the plaque proof was sent to me for approval. 2. That was excellent. 2. The seat was better than expected. 5. Very slow acknowledgement of order. Your telephone staff were helpful and pleasant, just somewhere there was a glitch and without a couple of telephone enquiries I feel my order would have languished for a long time. The bench is fixed in position in our village and looks well. We are delighted and although we were impatient as the previous one was in desperate need of replacement, the wait was worth it in the end. Thank you. M

B R Hodgson

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mason Street Furniture Limited

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gazprom

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5 star

McDonald's

Wednesday, October 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

National Trust Nostell Priory

Tuesday, September 29, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Had to wait for delivery a few weeks, still came earlier than advised however so pleased overall

Midland Heart

Tuesday, September 29, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kinghorn Harbour Residents & Environmental Group

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Bit slow with order confirmation otherwise OK

Lowestoft Cruising Club

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Leisure Lakes Ltd

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Overall very satisfied

Crystal Peaks Shopping Centre via Incentive FM Ltd

Monday, September 28, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, September 9, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very satisfied. 2. Very good communication 3. As expected very strong. 4. Very strong. 5. I am very satisfied. This bench has been situated on a bowling green in memory of my mother. The club were very satisfied with it, it should last a long time and it was the fact it didn't need painting that I chose it. I first noticed them in Fleetwood.

National Trust

Wednesday, August 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Both T** and S****** have been lovely and very efficient. Arrives on time and are excellent quality. 5. The whole process has been efficient and painless - would recommend to anyone.

SSE

Wednesday, August 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Not notified of delivery date 4. Received no follow up

DGM Builders

Wednesday, August 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Fabulous helpful driver. Exceptionally pleasant. 5. Really pleased thank you

Classic Screen Limited

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Forest Contracts Ltd

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eversheds

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Received an order which was incorrect and labels have now been stuck on most bins nationally. Have had to order again. 4. I contacted Glasdon bin and they looked into the order, found the issue and sorted it, very happy with the service. 5. A**** S******* and P**** C***** are extremely helpful

BHASVIC

Tuesday, August 25, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Vision Redbridge Culture & Leisure

Saturday, August 1, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Weatherhead Shop Designers Ltd

Friday, July 31, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Signway Supplies

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All your sales staff that I have dealt with over the years show an extremely high standard of product knowledge and are to be commended for their professionalism and politeness

Hampshire Government

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Yorkshire Building Society

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The contact I had with yourselves was a number of week ago now, a fault had developed with one of the confidential waste bin locks - I spoke to a lady called A**** she was fantastic and did everything within her power to ensure a speedy resolution ! Wonderful dealing with your company and I hope the excellent customer service continues

Sayak UK Limited

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bottomline Technologies

Thursday, July 30, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very satisfied, however I did get a call just before the delivery was due to ask what I wanted to order! It was obviously a mistake but confusing at the time. 2. Fab all on time and done perfectly. 3. Brilliant does the job perfectly.

Tsunami Axis Ltd

Tuesday, May 26, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Chatsworth Signs Ltd

Wednesday, May 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ancaster Parish Council

Wednesday, May 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Nottinghamshire County Council

Thursday, April 23, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Excellent products and staff you have working for Glasdon, but sometimes there seems to be long delays in receiving some items

Sodexo

Tuesday, April 21, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent Service 2. Deliveries received as quoted. 3. Quality of goods excellent 4. No contact regarding any after sales service. 5. Very satisfied with both service and product

Georgeham Parish Council

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The order was quickly processed 2. The order was promptly delivered 3. It is always a pleasure to deal with Glasdon UK as they provide excellent products and deal with orders quickly and efficiently

St Marys Virgin Church

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mason Street Furniture Limited`

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All very helpful and very polite 2. Some items seem to have extremely long lead times 3. Hasn't been any as have no issues 4. Sales staff all very helpful, however having mixed reps between different products becomes difficult especially 3 different reps on illuminated items within a year has not helped

32 Signal Regt

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Luton Crematorium/The Vale Cemetery Luton BC

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Eversheds

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great service from K***** H*****, S** B*****, D*** B***** and K**** F*******

EM Highway Services Ltd

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Certain types of banding quite often out of stock leading to longer delivery times

London Borough of Hillingdon

Monday, April 20, 2015

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Scotland Excel CPC NWUPC
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Contact Details

(01253)600410
Email: enquiries@glasdon-uk.co.uk
Website: www.glasdon.com
Office Hours: Weekdays 9am to 5pm

Glasdon UK Limited

Preston New Road, Blackpool, Lancashire, FY4 4UL
Company Reg. No: 2160576. Registered in England
Registered Office: Glasdon House, Preston New Road, Blackpool, Lancashire, FY4 4WA
VAT Reg. No: GB 155 8470 44

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