Norbreck™ Hardwood Seat

An FSC® certified responsible hardwood bench with a backrest and armrests and the option to add a memorial plaque. This outdoor seating product is ideal for parks, cemeteries, church yards and community gardens.

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Larbreck™ Hardwood Seat
Westby™ Hardwood Seat
£1232.15
excluding VAT
£1478.58 inc. VAT
Includes free delivery*
Made in Britain
 There are required options for this product. Please review your selections. Required options are marked as red.
Quantity:
Fixing:
  What is this? Fixing
Memorial Plaque:
  What is this? Memorial Plaque
Text:

Enter your plaque text in the box above. We will send you a computer visual before production to ensure the wording is exactly as you want it. (Please note: we are unable to use copyrighted/trademarked artwork on memorial plaques.)
Price includes delivery*

*Please refer to terms and conditions

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Product Warranty
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Features / Specifications

FSC Certificate Label
Look for FSC certified products

Norbreck Seat integrates well with natural surroundings.

The seat features fully-sculpted back rails, giving a high degree of comfort and incorporates flat armrests.

Norbreck Seat is constructed in FSC® certified Hardwood and is designed to complement the Larbreck Seat. It is supplied fully assembled for immediate use.

Optional Memorial Plaque:
A laser etched, stainless steel memorial plaque with your choice of dedication can be supplied with this seat. It is ideal for outdoor environments and will keep its appearance for many years with minimal maintenance.
Laser etching offers greater flexibility for your message and can even include simple graphics.
When you place an order, we will produce a computer visual that will be sent to you to ensure the wording is exactly how you want it. Once we receive your approval, your plaque will be engraved as quickly as possible. The ordering process usually takes 4-6 weeks from beginning to end.

Timber and the Environment:
Timber is one of the world’s few renewable natural resources and the long term interests of our forests are best served by actively supporting a well-managed timber industry which will always protect the forest from the threat of total clearance for agriculture.
What is FSC®?
The Forest Stewardship Council® (FSC®), founded in 1993, is an international, non-governmental organisation dedicated to promoting responsible management of the world’s forests. It operates a system of forest certification and product labelling to identify wood from well-managed forests.
Forests are inspected by independent organisations and certified against strict standards. To be given FSC certification, a forest must be managed in an environmentally appropriate, socially beneficial and economically viable manner.
Only forests that meet these strict standards are then given FSC certification and the timber allowed to carry the FSC label.

For Glasdon traditional seating we use only those suppliers who can prove sensitivity to environmental considerations and who purchase responsibly sourced material. All of our traditional seating products originate from FSC - certified plantations.

Design Features
  • Integrates well with natural surroundings.
  • Craftsman-made traditional design.
  • Perfect for tough environments.
  • Hardwood from FSC®-Certified plantations.
  • Hardwearing and long lasting.
  • Complements other Glasdon street furniture.
  • Supplied fully assembled for immediate use.
  • A stainless steel commemorative plaque can be supplied with the seat - please contact us for more information.
Materials
Seat: FSC®-certified hardwood.
Dimensions
Length: 1500mm.
Depth: 640mm.
Seat Height: 455mm.
Overall Height: 980mm.
Weight: 35kg.
Please note that all dimensions for hardwood seats may vary.

Personalisation Examples

Engraved memorial plaque personalisation

Engraved memorial plaque personalisation

Engraved memorial plaque personalisation

Engraved memorial plaque personalisation

Please note: some artworks have been supplied complete by the customer. Please request a quote if you would like to discuss your personalisation options.

Videos

Glasdon UK | Installation | How to Install a Glasdon Seat Using Paving Fixing Bolts
Glasdon UK | Installation | How to Install a Glasdon Seat into Concrete Pads on Grass

News

F.A.Q

Gallery

FSC<sup>®</sup> Certified Hardwood Seating

Brochures / Instruction Leaflets / Model Specifications

Brochures

Seating

Seating

Company Reviews

As part of the Glasdon commitment to exceptional customer service, as well as our responsibilities as an ISO9001 certified company, we invite customers to complete a Customer Satisfaction review.

We ask customers to rate our performance on a scale of 1-5: how we handled their initial enquiry, delivery performance, product quality, after sales service and overall satisfaction with the process.

Rotary Club of Banff

Monday, January 20, 2025

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5. Overall satisfaction:

1. Pleasant, helpful staff. Very patient. 2. Excellent. Delivered quicker than expected. I was kept well informed at every stage.1. Very efficient

Middlesbrough Council

Wednesday, January 15, 2025

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2. packaging was damaged on delivery meaning steel rods were hanging out, possibly been lost in transit.

Grundisburgh Paris Council

Monday, January 13, 2025

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"Very pleased with the whole process, from obtaining a quotation, placing the order to fulfilment.

West Lothian Crematorium

Friday, January 10, 2025

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1. W****** was extremely helpful and patient while we placed our order. Once placed benches came in a very acceptable timeframe. We are happy with the benches. 2. All good, notified when to expect and came when expected.Will be happy to use your company again

Private Individual

Friday, January 10, 2025

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Aberdeen City Council

Monday, January 6, 2025

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Milestone Infrastructure - Suffolk Highways

Monday, January 6, 2025

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1. Very helpful. 2.Delivered as per lead times quoted. 1. I have had no complaints from the site/depo's. 1. very quick to process and advise lead times.

Private Individual

Friday, January 3, 2025

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St James Parish Meeting

Friday, January 3, 2025

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Private Individual

Friday, January 3, 2025

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Amazon

Friday, January 3, 2025

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1. No issues with the order, great customer services, thank you.

Private Individual

Friday, January 3, 2025

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2. delivery time very long and then arrived incorrectly. 1.Slow to provided updates.

Karlyne Rout

Friday, January 3, 2025

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Excellent service at time of purchase of memorial bench. After care service equally as efficient and understanding. Good quality products. Very professional staff.

Stevenage Borough Council

Monday, December 16, 2024

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1. Excellent service, & extremely knowledgeable, a pleasure to do business with. 2. Delivery is always on time, never any problems. 1. Top quality goods always. 1. After-sales service is second to none, always very helpful. 1. Extremely satisfied, no issues ever. I have no complaints at all, nothing bad to say.

Southam Town Council

Thursday, December 12, 2024

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1. It was a little off-puttng to be dealing with different people all the time. 2. It seemed very difficult to get a forecast delivery date in advance. In the end I think it was only 24 hours notice. Also an item was missing from the delivery (a liner). 1. Seem pretty robust. 1. Very responsive when one of our newly-installed bins melted!!

The Royal Borough of Kensington & Chelsea

Thursday, December 12, 2024

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We order regularly and never had a problem with order handling or delivery. Thank you.

Private Individual

Thursday, December 5, 2024

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Private Individual

Thursday, December 5, 2024

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1. The order was straight forward and complete. 2. Always have updates of delivery, thank you. 1. Excellent, thank you. 1. Haven't had to use this. 1. Nice and smooth, thank you.

Private Individual

Wednesday, December 4, 2024

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Coleg Cambria

Wednesday, December 4, 2024

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Conwy Council

Wednesday, December 4, 2024

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2. Order took longer than expected. 1. Good but bollards sent without a key which caused issues on site. 1. N/A - No communication since delivery. When I called office on site about the missing key I didn't receive any calls back after 2 attempts. 1. Acceptable.

Secur80 ltd

Wednesday, December 4, 2024

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Mickleton Parish Council

Wednesday, December 4, 2024

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2. Kept well informed regarding the delivery of the goods. 1. Well made and do not age.

London Borough of Barnet

Wednesday, December 4, 2024

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1. If I had a query - response was very quick. 1. Positive comments has been made by numerous people on the look of the product.

Private Individual

Friday, November 29, 2024

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CLC

Friday, November 15, 2024

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Quick and very professional service, we love to use their services

KOMPAN Scotland Ltd

Friday, November 15, 2024

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XMO Strata Ltd

Friday, November 15, 2024

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1. D***** is always very helpful and prompt with info.

Tallington Parish Council

Friday, November 15, 2024

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2. When ordering was told would be 2 weeks to delivery. This seems long but will be taken into account when next ordering.

Private Individual

Friday, November 8, 2024

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1. Found sales rep very helpful and knowledgable in the product I was ordering. 2. Delivery was great arrived earlier than expected. 1. Very pleased with the memorial bench looks great on site. 1. Very satisfied. 1. From ordering the bench to delivery kept me informed every step very satisfied. I would recommend this company to anyone start too finish was a very easy process very satisfied.

Private Individual

Friday, November 8, 2024

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1. I would like to thank R***** M******* & A***** H***** for their excellent support and service. 1. We have been very impressed and the family who visited the memorial bench were very grateful. 1. Thank you all the team for their assistance through the process and creation of the bench.

Private Individual

Thursday, November 7, 2024

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1. W****** B**** came to visit me and advised me of extra products you offer that I hadn't thought about/known about before. He was very knowledgeable and seemed very passionate about his job.

Private Individual

Thursday, November 7, 2024

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Sigma

Thursday, November 7, 2024

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5. Overall satisfaction:

1. Excellent communication and prompt service. 2. Delivered in timely manor and kept apprise of any delivery issues

St Breock Parish Council

Thursday, November 7, 2024

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1. Easy to deal with and helpful staff. 2. Always follow instructions as we have a difficlt delivery location.Used Glasdon a number of times and would highly recommend.

Enaflo Interiors Ltd

Thursday, November 7, 2024

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1. J** G****** went above and beyond to ensure our order was processed correctly, this included Design features on the bin and the graphics. 1. J** once again was a real star in handling our order and ensuring the client received the best service possible.

City of London Corporation

Thursday, November 7, 2024

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1. The service as always was good. 2. We have ordered many times from the company, but on this occasion we were invoiced before taking ownership of the requested items, this lead to increased administration. Also, we had to do the chasing to find out what had happened to our order. 1. As expected. 1. Delivery issues let the company down.

ABM

Thursday, November 7, 2024

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Ronald Farrugia

Thursday, November 7, 2024

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"1. Excellent customer service.

Millfield Science and Performing Arts College

Monday, October 28, 2024

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1. The representative was very knowledgeable and helpful. 2. Delivered at a time to suit us which was appreciated. 1. The bins look really nice and are good quality.

The Pirbright Institute

Thursday, October 24, 2024

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Emerys

Thursday, October 24, 2024

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1. Always respond to my enquiries swiftly and accurately. 2. Always on time. 1. Any queries dealt with as quickly as sales enquiries.Glasdon are my 1st point of contact for bollards.

Swindon Borough Council

Thursday, October 24, 2024

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Private Individual

Thursday, October 24, 2024

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Aldingbourne Parish Council

Thursday, October 24, 2024

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1. Very prompt to quote & amend quotes. 1. Look great!

Williamsburgh Housing association

Friday, October 11, 2024

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Southampton City Council

Friday, October 11, 2024

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2. Delivery drivers have been very helpful. 3. Benches are good quality and so we have used them a lot.

Bridlington School

Friday, October 11, 2024

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3. We love them - thank you

Melbourn Parish Coundil

Friday, October 11, 2024

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1. So responsive when we KEPT making changes! 2. Great - the delivery driver accommodated us no problem. 3. Great - look lovely installed too.

Beetley Parish Council

Monday, October 7, 2024

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Warton Parish Council

Monday, October 7, 2024

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Private Individual

Friday, October 4, 2024

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Merry Hill Shopping Centre

Friday, October 4, 2024

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2. Office keeps me updated of when to expect delivery also of any delays 4. Recently had a couple of minor issues quickly resolved.

WMPFT

Friday, October 4, 2024

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2. The driver called to check delivery details.

Barton-le-Clay Parish Council

Monday, September 30, 2024

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1. Very easy process and helpful agents at all stages 2. The courier called in advance to arrange a date for the delivery. He was friendly and helpful. 3. Nice quality planters which will look good planted up. 5. No issues, good communication.

Markon Ltd

Thursday, September 26, 2024

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SIGNWAY SUPPLIES LTD

Thursday, September 26, 2024

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Multiple orders arrive later than the quoted due date with no communication to make us aware that particular orders will arrive late. Very rarely any paperwork on the orders that are delivered (unless delivered directly via a Glasdon vehicle).

Private Individual

Thursday, September 26, 2024

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Cupar Rotary Club

Tuesday, September 17, 2024

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Weald Parish Council

Thursday, September 12, 2024

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LSSL

Thursday, September 12, 2024

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KEYLINE

Thursday, September 12, 2024

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NO ISSUES

SDDC

Thursday, September 12, 2024

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1. GOOD SERVICE 2. GOOD SERVICE 3. GOOD 4. GOOD 5. GOOD

CIDO Ltd

Thursday, September 12, 2024

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1. Smooth communication providing me with the information I requested. 2. Yes, delivery was on time. 3. Very satisfied with the product and may consider purchasing additional products. 5. No problem at all would definitely recommend this company.

Private Individual

Thursday, September 12, 2024

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1. very helpful

lancaster constabulary

Monday, September 9, 2024

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2. does take few weeks even though we are next to Glasdons base.

SLB Roads Ltd

Friday, September 6, 2024

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Red Marsh School

Friday, September 6, 2024

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1. Communication was excellent 2. Smooth delivery with no issues. Communication good. 3. Product is high quality 4. Not used 5. Smooth process with no issues All areas of the order, from start to finish was of a high standard. Products are of high quality and just what we required. Thank you.

Ellon@Heart

Friday, September 6, 2024

1. Initial order satisfaction:

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3. There needs to ne a special tool or easier way to turnover the top beams of the picnic tables when they get vandalised.

Veolia

Thursday, September 5, 2024

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Melksham Town Council

Thursday, September 5, 2024

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5. Overall satisfaction:

1. Great comms during the ordering process

Glyntaff Crematorium - RCTCBC

Thursday, September 5, 2024

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I have not dealt with Glasdon for long but I have found the people I have dealt with to be very efficient and answer any questions or queries I have had straight away. Deliveries always arrive on time, a very good company to deal with.

BTS Paving Ltd

Thursday, September 5, 2024

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Rob Grundy

Thursday, September 5, 2024

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5. Overall satisfaction:

1. Quickly dealt with by office and warehouse staff 2. Picked up at warehouses 3. Did the job

Via East Midlands Ltd

Wednesday, September 4, 2024

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5. Overall satisfaction:

1. always promt quotes and service thank you

REXEL UK

Friday, August 30, 2024

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5. Overall satisfaction:

1. I found the office sales team very helpful but I was contacted by the sales rep on a couple of occasions asking for my customers info and where the goods were going !!! which I was unwilling to provide as customer confidentiality is paramount. 2. Goods arrived in a timely manner 3. Over all my customer is fairly happy with the product but feels they are a bit over engineered with the release clips and twist lid 4. I was kept up to date throughout 5. No complaints

Veolia

Thursday, August 29, 2024

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2. A few issues with the items and getting the correct labels sorted

Private Individual

Saturday, August 17, 2024

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1. A great experience from start to finish. The customer service was outstanding and communication was excellent. 2. Good speedy delivery and the communication was great. 3. The quality of or memorial bench was outstanding. Everyone has commented on the natural look and beautiful finish. 4. Kept in touch and were well informed from start to finish. 5. Great service and professional support. We are very satisfied with the bench that now sits outside our church in West Wales. It has been very well received by the local community and by visiting holiday makers. Thank you for all your kind help and guidance. It would be great if you had a way we could add pictures to this review. I'm sure you would be very impressed with the bench now prominently on display at Mwnt Church Cardigan West Wales overlooking Cardigan Bay

Enerveo

Friday, August 16, 2024

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1. good comms 2. Keep you informed of delivery status 3. Some water ingress in the led sign light and bollard 4. Send out replacement if the product fails within warranty period. 5. Good comms.

Private Individual

Thursday, August 15, 2024

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Boys & Boden

Thursday, August 15, 2024

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We have placed a few orders with you but we get exactly the same terms as anyone ordering online. We could do more with you if we had better terms.

Buckingham Park Parish Council

Thursday, August 15, 2024

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5. Overall satisfaction:

1. Very easy and timely service 2. Our community love our new addition benches in contrast to the oldones 3. Exceptional high standard 4. Reaching out for customer comment is a.ways a good approach. 5. When we need more benches we will be back Thanks from BP community

Private Individual

Monday, August 12, 2024

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1. Lovely design, customer service was amazing when speaking to them to sort this.

Private Individual

Friday, August 9, 2024

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5. Overall satisfaction:

1. very good service all good

Private Individual

Friday, August 9, 2024

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5. Overall satisfaction:

1. Always great at handling and dispatching orders 3. Good quality products Prompt speedy service with great products on arrival

Bradfield Parish Council

Friday, August 9, 2024

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4. After-sales service:

5. Overall satisfaction:

2. Initially the wrong items were delivered, however, the driver sorted it with the office very quickly and even though he'd travelled some way nothing was too much trouble. The correct goods were delivered by the same driver, who was extremely helpful and friendly. 4. We were charged for both orders but this was quickly rectified once I emailed in.

Salisbury city council

Friday, August 9, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service, great customer service. 2. Fast delivery 5. Great service throughout the whole process

Sidlesham Parish Council

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. The gentleman who delivered was extremely helpful. 4. I do not recall any after-sales service other than myself confirming payment of your Invoice.

Newton by the sea pc

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful and very patient with me. You must have thousands of customers but I was made to feel that our small order really mattered. 3. I would say extremely good quality. 5. Couldn't have been bettered. Usually I have to personally buy equipment for the pc so it was brilliant for me that Glasdon facilitated the pc sending cheque in, instead.

G&B Civil Engineering

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. As a quantity surveyor I order lots of materials every day.

Grimston Parish Council

Thursday, August 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I think it would be helpful if your web order system indicated when the fixings for the dog waste bins in some instances need to be purchased separately, fortunately our handyman was able to adapt the bin to allow it to be fixed to the post.

Sodexo @ Johnson Matthey

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. not a great experience 2. Products were wrong on arrival. 3. Perhaps got the wrong products 4. Slow just found it disjointed

West Bromwich Premier Inn

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NC & JC Construction

Wednesday, July 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HTS (Property & Environment) Ltd

Tuesday, July 16, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gerry Harkins

Thursday, July 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Online chat instigated order and advice and guidance was very good. 2. Time scale of order delivery was very good with an email advising order had been dispatched but a lack of communication on a date for delivery. Received a phone call approx 2 hours prior to delivery on the day.

Private Individual

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Barton-le-Clay Parish Council

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Crosscanonby Parish Council

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. n/a Easy process setting up account - no complaints at all

Scott Direct

Tuesday, July 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Markfield Parish Council

Wednesday, June 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Manchester city council

Wednesday, June 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Nordis Signs

Wednesday, June 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

JT SUB LIMITED

Sunday, June 16, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great! Pleasant and helpful 2. Delivery is painfully slow 3. Great brand, great product, thank you!! 4. No experience of this ... 5. All great - just slow getting to store As above. Would recommend and would use again. Please ship product a bit quicker, custom and off the shelf!

Rufford - Parkwood Leisure

Thursday, June 13, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Woodmansey Parish Council

Friday, June 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All done on line, but easy to order and no issues 2. Excellent and well on time 3. Very satisfied with bench, exactly what we need 4. Havent really used 5. All went very smoothly and no issues... very happy and will consider using the company in future.

CBRE

Wednesday, June 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** is very friendly and enthuisatic about the products and was really keen to find out our needs for the site. My only concern is there seeemed to be a massive delay on getting visuals for the product as my client wanted to see them visualised with our logos 2. Still waiting - products delayed due to issue with manufacturing 3. Again still waiting. 4. J**** quickly responds to our emails and returns calls. 5. Again order proccessed in a good manner but itesm not recieved as of yet.

Private Individual

Wednesday, June 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Never used after sales service

Swale Borough Council

Wednesday, June 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Did not get a call/email telling me of dispatch, nor did delivery driver give me prior warning - which I always request. Would be nice to have a prior notification of delivery, as I'm the only one here & often out & about etc.

Cambusnethan Tenants & Residents Assocation

Tuesday, May 28, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Happy with help and assistance provided. 2. Again very happy with delivery, driver assistance. 3. Delighted, ideal for where it is going to be sited. 4. Good follow up. 5. Would recommend Glasdon.

Bala Lake Hotel

Sunday, May 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Mac Plant Construction Limited

Friday, May 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Ordered via website .We regularly purchase products from Glasdon but pay the full price on your website, do you offer any discounts for repeat customers?

Shell

Friday, May 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Amazing service, I am very satisfied with quick answer and solving out my issue very quickly, fuel station that received the replacement of keys is highly satisfied as well. Thank you - it was perfect customer service. 2. Delivery next day, its much better than expected. 4. Quick delivery of replacement keys. 5. Better than expected - amazing service.

RSM Maintenance Ltd

Friday, May 24, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** was a great help and very efficient.

Veolia

Wednesday, May 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Norton Disney Parish Council

Sunday, May 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Not seen it yet, so can't comment. However, I haven't received any detrimental comments. 4. There was no need for any.

Private Individual

Friday, May 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Found everyone to be very knowledgeable and friendly when dealing with our query. i was unaware of what was required and if it was possible for them to assist with the servicing/ repairs to our towable gritters.

Henderson Group Property

Friday, May 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, May 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bridgend County Borough Council

Tuesday, May 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Whitbread Premier Inn

Tuesday, May 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Orders were loaded for each site which lead to 43 emails per notification of order status. 2. Great work! 3. Hard to say as never seen physical bins. 5. D***** T***** has been exceptional. Great work on the bespoke Trio bin bodies and the alternative offer of ballast through sandbags.

Moray Council

Tuesday, May 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Consistently quick to respond. 2. All delivered as promised.

Hamilton Tarmac

Friday, May 3, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** C***** and team always provide me with a prompt and knowledgeable service. 2. Bollards were delivered ahead of schedule, much appreciated by me and the client. 4. Updates regarding order(s) are much apopreciated. 5. I always find the team to be very helpful and precise. Website user friendly.

Travis Perkins

Wednesday, May 1, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wales Audit Office

Tuesday, April 30, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, April 30, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fast and easy to request and receive quote and place order 2. Very fast.

Revoe Learning Academy

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Firrhill High School

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I order through the Oracle system so had no contact with sales staff but everything was processed quickly and accurately. 2. Arrived very quickly and exactly as I had ordered. 5. Order was processed and delivered very quickly. Website was easy to use.

Private Individual

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Drinkstone Parish Council

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Polite and helpful. 2. Prompt delivery as promised. 3. Good quality bin. 4. No issues 5. Everything from order to delivery went smoothly and as stated.

Private Individual

Wednesday, April 17, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your attitude throughout my order to me receiving it you were extremely professional and I thank you so much.

Private Individual

Friday, April 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Severn Stoke & Croome d'Abitot Parish Council

Thursday, April 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Lovely customer service J**** P*****. 2. Friendly helpful delivery driver. Nil.

DDO

Thursday, April 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Helpful and efficient.

Bury Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Boddington Parish Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery driver turned up twice without attempting to make delivery. I saw him drive onto my forecourt but he never rang the bell. When delivery was made parts were missing. 4. Glasdon staff were good, but delivery lets it all down.

Coleford Parish Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kirkby Lonsdale Town Council

Wednesday, April 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From enquiry through to delivery Glasdon is a very professional company to deal with.

B&Q

Thursday, March 28, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From the very start N*** gave a professional and supportive service. It was a pleasure doing business. D***** also have great admin support too. 2. All items delivered to 15 sites with no issues! Fantastic! 3. Excellent robust quality. 4. Not had any issues yet. 5. Great service thanks, from end to end it was a pleasure doing business with N*** and Glasdon. Looking forward to the next round!

Keyline

Wednesday, March 27, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Great. 3. Happy. 4. Good. 5. No complaints.

Wakefield Grammar School

Monday, March 25, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fast turn around.

CLEAR

Saturday, March 23, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, March 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Newquay Quintrell Downs Premier Inn

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. A long wait time but this could be due to demand at the time.

Private Individual

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Tayside Contracts

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Exceptional service 2. Very satisfied 3. Extremely satisfied 5. Very.

Coniston Mountain Rescue Team

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

As a charity and organisation for public benefit, it would have been nice if a discount had been available...

Nash Mills Parish Council

Thursday, March 14, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Barton-le-Clay Parish Council

Tuesday, March 12, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. We were kept informed all the way through the process. 2. Arrived on time and as expected. The driver was friendly and helpful. 3. Good quality bins which look stylish too. 4. N/A 5. The whole process was easy. We were kept informed at all stages and delivery was good.

Scott

Friday, March 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

R**** H******* from Fife council deserves a special mention as he organised the purchase and placing of the memorial bench wonderfully. If possible plz pass this on to him.

Watton Parish Council

Thursday, March 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Quick delivery soon after order. Most helpful driver when he delivered the seat. 3. Very well made. Very good service from initial enquiry to delivery. Quality product.

Veolia

Thursday, March 7, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Prompt and efficient. 2. Arrived very quickly. 3. No issues. 4. D****** S******* made a visit so all good.

Kings Langley Parish Coucnil

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service whilst placing order. 2. On time exactly as we ordered. 3. First class. 4. We have not used aftersales. 5. Overall excellent. We look forward to ordering more sings in the near future.

Thornham United Charities

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Friendly, helpful and professional. 2. This was the only disappointment. Large, heavy objects being delivered, times not adhered to, thus causing difficulties at our end. 3. Great product. 5. Great company to do business with. Very helpful all the way through the process. Shame about the delivery.

Private Individual

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Albans City and District Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Not accessed after sales. The Stamford bench made from recycled plastic has been well received by the local community.

Vision Redbridge Culture and Leisure

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always made to feel special whoever I deal with. 2. Friendly, efficient drivers. 3. Bomb proof. 4. Very attentive. 5. All round excellent service.

Westbury Town Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Staff are always very helpful and attentive, coms are good and timely 2. As above. 3. I have been buying Glasdon products yearly for the last 8 years and they still look like new. we have benches that are over 10 years old and are in good presentable order and I would not hesitate to recommend them. 4. I have never really had to use the after sales service as my orders have been completed with no ongoing needs. 5. The process is easy with great coms and advice from the sales team who really know the products they sell. Very happy to continue our relationship with Glasdon for many years to come.

Thatcham Town Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your website needs to be updated as you sell lots of spares that are not listed.

Private Individual

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Market Weighton Town Council

Wednesday, March 6, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bunny pc

Friday, March 1, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. The man that delivered it was fab. He went above and beyond.

Private Individual

Friday, March 1, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, February 29, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. They were very efficient and prompt with emails and delivery up to Scotland. Loved their service. 3. I haven't personally seen the product yet but the installers said it was lovely. 5. Can't thank you enough, great service.

Private Individual

Friday, February 16, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. A*** was really helpful. 2. We collected - but your staff were very helpful. 3. We bought Ice Melt, thankfully we haven't had to use it much yet! 4. We were looked after very well. 5. Everything went smoothly. We were thoroughly satisfied, your staff were A1.

Nettleham Woodland Trust

Thursday, February 15, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Saturday, February 10, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful staff.

Ringway

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very good. 2. Very good. 3. Very good. 4. satisfied. 5. Very good responses and communication especially from S*****.

Private Individual

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Amazing service throughout from start to finish.

Swanage Town Council

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Not much to add. Every order I have been asked to place has been straightforward and have received good communication, updates and prompt deliveries. On the occasions I have had to call with enquiries, it has been dealt with promptly by knowledgeable staff. An example for other companies to follow.

City of London

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very quick service and understood our needs. 2. As requested. 3. Have used the product before, no complaints. 4. Information was provided quickly and covered our needs. 5. Very happy.

A&P Chambers Ltd

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. S****** is super helpful!

Rowley Parish Council

Thursday, February 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Graysons H&E services

Friday, January 26, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Travis Perkins

Thursday, January 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Abbotsley Parish Council

Thursday, January 11, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent advice. Polite and friendly and knew what they were talking about. 2. Not delivered to me, but I did not hear of any problems at all. 4. No need to contact after-sales.

Lowick & Slipton Parish Council

Monday, January 8, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. No issues. 3. As described. 5. All went to plan.

Layham Parish Council

Friday, January 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Furrough Cross United Reformed Church

Friday, January 5, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Customer Service was excellent throughout and your delivery man went above and beyond when delivering seats. The delivery location was not straightforward but he carried out delivery very efficiently and was extremely helpful and cheerful. Thank you to all concerned.

Cranbrook and Sissinghurst Parish Council

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great service. 5. Great service, quick responses.

Llandeilo Town Council

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Brindley Electrical Services LLP

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very knowledgeable regarding products. 2. Quick delivery. 3. Very good quality. 4. Fault on product. No quible aftersales service. Replacement issued quickly. 5. Product delivered very quick and faulty unit collected. Pleasure to do buisness with from start to delivery and fantastic after service. Service like this is difficult to find nowadays will definitely use again.

Private Individual

Thursday, January 4, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Laing O'Rourke

Tuesday, January 2, 2024

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. n/a items are being vested. 3. n/a items not yet received and are being vested.

Private Individual

Tuesday, December 19, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Being a Private customer I found it hard to pay for my order but the customer service was excellent. 2. Very helpful delivery driver 3. Excellent product 4. I did use this service and I found it an excellent and efficient service.

Betsi Cadwaladr University Health Board

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Very satisfied with the service provided from the initial ordering through to delivery of products.

Walpole Cross Keys Parish Council

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Information given covered several alternatives with colour etc., and very comprehensive but easy to follow. 2. Delivery direct to our Borough Council ready for installation 5. Highly recommend Glasdon.

Private Individual

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Cardiff Council Asset Team

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great comms, very happy thank you. 2. Delivered when promised - no issues. 3. Have used Glasdon products for years, so expect quality to be as per previous orders. 4. No issues at all. 5. Great customer service and product.

Private Individual

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Blackpool & the Fylde College

Wednesday, December 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bierton Parish Council

Tuesday, December 12, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. One of the bins was broken. 4. Excellent with re-ordering a new bin and arranging for the collection of the broken one. 5. We would use your services again.

Private Individual

Wednesday, December 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Looked after me, with all my questions answered. 2. Dropped my benches at the place I needed them. 3. My benches positioned on the top of a hill facing the Irish Sea, looking good. 4. Excellent service after sales, Looked after me when I had screw cover caps missing from my memorial benches, sent me replacements free of charge. 5. Would and have recommended Glasdon products to my friends and others.

Irchester parish council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. CS are always helpful and knowledgeable. 2. No issues. 3. Always well made. 4. Not used them at the moment. 5. Always a smooth transaction.

Thornham United Charities

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. From our very first contact with Glasdon, you have given us excellent levels of service. Enquiries have always been answered promptly and with courtesy.

Eon Highways

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service and quick delivery, very happy with the process.

Lilford Wigsthorpe Thorpe Achurch Parish Council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Manningtree Town Council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very knowledgeable. 2. Delivered on time.

Devon County Council

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, December 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, November 28, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Chorley council

Monday, November 27, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, November 27, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Although my order for the bench was handled by Tandridge District Council Surrey (It was to be sited in Caterham Cemetery) - I needed some additional plaques and a new slat and K****** H***** helped me and gave me wonderful customer service. I was so impressed that I thanked her and contacted Glasdon to let them know what a first class employee K***** was and a credit to the company.

Private Individual

Saturday, November 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Great help and advice - made choosing and purchasing so easy- very patient ! 3. Very pleased -considering product has only been seen online. 5. Could not praise company and people with whom I dealt high enough. I had a few changes with my wording on bench, so, great patience from everyone. I enjoy sitting on it too! Very comfortable -never thought I would say that about a bench, but it is so true! Thank you everyone!

Churchstoke Community Council

Tuesday, November 14, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Queen Elizabeth Hospital Birmingham

Tuesday, November 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I placed the order and it was a very speedy response. 2. Clear delivery instructions and quick delivery. 3. Items were as described. 5. Brilliant service.

North Yorkshire Council

Tuesday, November 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Staff were really helpful and responded quickly. 2. Really fast delivery and I was kept informed of when my order would be delivered. 3. Good, we have had the bins in situ for many years and it was just the liner that needed replacing.

Private Individual

Tuesday, November 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Delivered as planned. 3. Not in place at moment. 4. Don't recollect any. 5. This is the second time I have dealt with by ordering one of your benches very pleased.

Town and Manor of Hungerford

Monday, November 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Driver was very helpful, despite our original delivery address being beyond a railway arch which was too low for your vehicle. All resolved quickly without fuss. 3. This is a memorial seat, installed on the village green, and our customer is delighted with the product. 4. Have not required any after-sales service. 5. Very pleased with the simplicy of ordering, response to queries, delivery and product quality.

Private Individual

Monday, October 30, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 3. Happy.

Vision Redbridge Culture and Leisure

Monday, October 30, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very professional and helpful. 2. Friendly and helpful driver. 3. Bomb-proof. 5. Needed for Redbridge! Straight forward and always on hand to assist.

Private Individual

Friday, October 27, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, October 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Newick Green WI

Friday, October 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The staff couldn't have been more helpful, answering my questions promptly and in a very friendly way. 3. The bench is really nice. The plaque is beautifully made and the whole thing enhances the cricket field. 5. I was very pleased that you handled the whole thing in such a friendly way because I was a bit anxious about organizing the purchase of such a big item having never handled anything like it before. You all made the whole experience very smooth. Everything happened as and when you had told me it would so I had no worries at all.

Private Individual

Friday, October 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service and first class delivery .

Northampton College

Monday, October 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The online chat service was handled exceptionally well through to the finalized order. 2. No complaints- received it a lot quicker than expected. 3. Very good quality. 5. I did comment at the time saying how professional the organisation was from start to finish- not something you come across very often these days. Well done to everyone involved :)

Leicester City Council

Monday, October 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Staff were very helpful with my order.

Private Individual

Saturday, October 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. I called months after receiving the benches and the after sales service was brilliant. I have recommended your company to my colleagues who are also considering memorial benches in their regions.

Private Individual

Saturday, October 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Boys & Boden

Friday, October 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, October 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Rentokil Initial Washrooms

Tuesday, September 26, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Sodexo

Wednesday, September 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and was always informed of where we were at in the process. 2. Came on the day it was meant to, delivered to correct site!! 3. Good quality product, feels robust and up to withstanding the bashing about it will take. 5. Very satisfied.

Private Individual

Monday, September 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. The delivery chap was extremely helpful. Helped to position the 2 garden seats which entailed travelling through the house into the patio area. 3. Superb. 4. Didn't need any after-sales service. 5. Everything was a 5.

(Ryedale) Northyorkshire Council

Tuesday, September 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, September 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales department were quick to resolve issues with my order. Although there seems to be a lot of chasing even after payment for my order, a more seamless process is needed to inform customer of expected delivery once they have paid.

Crowborough Town Council

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent Service and I look forward to liaising with you with any future requirements.

Private Individual

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Very professional service, quality and delivery of the bespoke bench ordered. Would definitely use the company again.

Shenstone Parish Council

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. It would have been nice to have a few extra screws within the order - Just incase you lose or snap one during the Install. 5. All Good. Excellent Service and product.

Private Individual

Monday, September 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Very happy with product, service and delivery.

Meadowhall centre

Thursday, August 24, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Swift response. 2. Arrived within a satisfactory time. 3. I have had these previously so know they are a good product. 4. Not really dealt with after sales. 5. Very pleased.

Albany Supplies

Thursday, August 24, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Edelsborough Parish Council

Tuesday, August 15, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient.

RUBIX

Thursday, August 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Holiday Inn Express

Thursday, August 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Uclan

Wednesday, August 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Royal Borough of Kingston Upon Thames

Monday, August 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, August 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, August 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. All staff that I dealt with were helpful and polite. I would recommend this company.

Private Individual

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Matthews PCC, Keasden

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. The first bench showed signs of blue plastic colouring appearing. This was very disappointing as the bench was to be a memorial bench for my parents. However, after sending photos of the defects I was told that the bench would be collected and a replacement would follow. All was done without any quibbles and with great efficiency. I was much impressed with the service given - all staff were courteous, friendly and helpful. A breath of fresh air in this present time. Congratulations.

Private Individual

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

West Bletchley Council

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It would be useful to know in advance, the approx. day of delivery. We had to enquire to establish an expected date. 5. Your colleagues are very knowledgeable and respond to any additional queries quickly. Overall, we are very happy with the service received.

The London Borough of Hammersmith & Fulham

Thursday, August 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Penshurst Parish Council

Wednesday, July 26, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Discussed our requirements on the phone and subsequently assisted with order when placed. 2. Delivered promptly. 3. Good quality equipment, previously purchased items from Glasdon. 4. Issue with delivery which was dealt with efficiently. 5. Quality of item and service very good, we are therefore repeat customers. Prices also competitive.

Woodbastwick Parish Council

Tuesday, July 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. After a complicated change to the order, delivery etc, they got this sorted out and completed without issue. 2. Advised it would take longer, would have appreciated more info directly from DPD in this regard as this was being delivered to an alternative address.

Colas Ltd

Tuesday, July 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

ESSENTIAL INDUSTRIAL SERVICES LTD

Tuesday, July 18, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Knowledgeable. 2. Speedy delivery :) 3. Fantastic quality. 5. Excellent service all round.

Layham Parish Council

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Great Park Brewers Fayre

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. It was a very heavy bench and only the driver to off load it. Luckily my son and SIL were there to help the driver otherwise he'd never have managed. 3. We are thrilled with it and so are the cricket club where it's been sited. 5. Would have been 5 without the delivery problem.

Private Individual

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent communication.

Bolton Deane and Derby Cricket and Social Club

Thursday, July 13, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Torbay Harbour Authority

Monday, July 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Our last two orders have been delivered to Torquay Harbour instead of Brixham, the origin of the orders. 5. We like using Glasdon as we feel they are trustworthy and reliable, though if it could be ensured orders arrive at the correct harbour office that submitted the order it would prevent additional costs with us having to relocate the goods to the correct harbour.

GJB Trading Ltd t/a McDonald's

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Birmingham City Council

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

BCU

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Stillington and Whitton Parish Council

Thursday, July 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wyre Council

Wednesday, July 5, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. We appreciate that many orders have to be made so a delay is expected, but delivery dates are given to us so it can all be planned in. 3. Never had a problem that was not quickly dealt with. 5. We have had a long and happy partnership which we are happy to continue.

REXEL

Tuesday, July 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Service received is always of the highest order. 2. My orders are always direct to site and I have had no issues that were not resolved within a few days. 3. I have not received any complaints from my customers so have to presume all is well with items supplied. 5. Very happy with the interactions with your staff, always found them to be most helpful, professional and they will always provide the information requested of them.

Private Individual

Tuesday, July 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, July 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. K***** was very helpful she gave us excellent service definitely recommend this company. 2. Delivery was right on time. 3. Quality is excellent. 5. K****** kept us updated all throughout the order no problems with service. Excellent service all the way through.

whitchurch and ganarew group parish council

Wednesday, June 28, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always helpful. 2. Delivered when stated and kept well informed. 3. Very satisfied - good products. 4. Very satisfied. 5. Glasdon is our first choice - quality and helpful reliable service. Nothing more to add - 5 all round !

Private Individual

Wednesday, June 28, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

ERYC

Thursday, June 15, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Veolia ES UK Ltd

Friday, June 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The order request was from my colleague, however, the quote came over straight away to enable a PO to be raised. 2. The goods arrived quickly, which was greatly appreciated. 3. I received no comeback of any problems with the order, so goods were as expected. 4. Again, I was not directly involved with the order request, but no problems have been brought to my attention. 5. Overall the process was seemless.

Weston Rhyn Parish vouncil

Friday, June 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, June 8, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very efficient and friendly service. 2. Very satisfied. Arrived on time and well packaged! 3. Delighted. 4. Had a query and recieved answers promptly and efficiently! 5. Extremely satisfied. It is a joy in this day and age to deal with a company like yours! Thank you!

Wittersham Parish Council

Thursday, June 8, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

City of London

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Quick polite service, with delivery on time. 2. The deliveries have arrived on time as expected. 3. good quality, suits our needs. 4. Invoice arrived prompt and correct. 5. Knowledgable service desk, who quickly change any requirements we may have.

Otterhampton Parish Council

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

RushenRotary

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Very good service.

Private Individual

Wednesday, June 7, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Quidenham Parish Council

Saturday, June 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Burston & Shimpling Parish Council

Thursday, June 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Polite & efficient. 2. Request for a phone call/email was acted upon to aid delivery - thank you. 3. Very Satisfied. 4. None required to date. 5. A very efficient, polite & speedy system, thank you.

The Park, Accolade Wines.

Wednesday, May 31, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Really pleased as I was unsure of what to do as I had not ordered with you before. Really helpful. 2. Quick delivery and on time. 3. Very good quality. 4. After sales were brilliant as I ordered bins far too small and they reordered what i needed. Very helpful. 5. Overall experience with you was very good, happy with everyone i spoke to. Thank you.

Belgrave Community Allotment and Garden

Wednesday, May 31, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Overall, highly happy with the products bought and have repeated purchase and recommended your products to family and friends.

St. Brides Major Community Council

Monday, May 22, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Arrived the same day as I was advised it was being dispatched. No arrangements were in place for that day. Delivery then had to take place the following day. 5. I have always found the staff very knowledgeable of the product and extremely helpful.

Worcester City Council

Thursday, May 18, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always helpful and informative. Responses sent in a timely manner. 5. I have always received the best customer service with everyone I've spoken to. They're always trying to accommodate my requests.

Tayside Contracts

Thursday, May 18, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Glemsford Playing Field committee

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful when dealing with my many questions. 3. Very satisfied as we have suffered in the past with vandalism and your products are standing up well.

Xmo Strata

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always get prompt replies. 2. Arrived on time. 3. Great products.

Queen Mother Hospital for Animals

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, May 17, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The staff we spoke to were very helpful and understood exactly what we wanted. 2. Once the order was in, delivery was quicker than I anticipated. 3. It's just exactly what I wanted. 4. We didn't require after sales service. 5. Ordering a bench in someone's memory is quite emotional but your staff were understanding and helpful. I'd be happy to recommend your firm. Our seat looks out to sea and I understand that many unconnected people have sat on it. Thank you.

Fretherne with Saul Parish Council

Wednesday, May 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Enquiries were answered promptly and politely. 2. Very prompt delivery, on time and to the delivery point. 3. Exactly as described. 4. Not had a reason to test it. 5. Impressed with Glasdon' s products and service. About to order another product from them and its highly likely that another order will follow very shortly after that one.

Barrow upon Humber Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hound Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service thank you.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kislingbury Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Good products & good service.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. From start to finish, excellent care and service. I made a few changes but that was never a problem. We are delighted with our bench and it is so comfortable! Never thought I would say that about a bench!!!! But, it certainly is. I like to pass it by and see people sitting there. Great company to have dealt with -cannot praise you enough!

Moorcroft group plc

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It always says delivery will take a length of time but most times the product is here much quicker. 3. The products are always made well and we have been using them for a number of years and not had any breaks as of yet. 5. Perfect.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I had two occasions to contact your sales staff and both times their response was prompt and informative. 2. The seat was delivered in good time by a very pleasant driver, who helped get the package into my garage. 3. It is what I expected and hasn't disappointed. 4. I have not needed to come back to you for anything. 5. Excellent service and a first class product. Your staff presented a very professional service that also felt personal, they wanted us to have what we wanted and were willing and able to make it happen.

Brympton Parish Council

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NC & JC Construction

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

North Yorkshire Council (Previously Selby DC)

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Great customer service as when I had a query, it was dealt with quickly and efficiently. 2. The delivery was very quick. 3. The litter bin liners that we had received previously didn't last very long, so we have now received replacements and are hoping these will last longer.

Private Individual

Tuesday, May 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent kept in touch. 2. Delivery driver was very helpful. 3. Quality looks superb at the minute. 4. No problems. 5. Perfect service.

TemcoUk Facility Services

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always very helpful and proactive. 2. Sometimes we have to wait longer than expected for orders which does cause a problem with our clients. 3. We have never had a complaint from our clients after ordering items.

Private Individual

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great bunch of people. 2. Great product. 3. Fantastic. 4. Very good. 5. Cant fault them, at all.

Newick Parish Council

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and supportive staff. 2. Delivery was as notified. My only slight criticism was that there was just one person making the delivery, and my husband (who is not supposed to lift heavy objects, had to help him unload an carry the heavy bench round to our back garden. 3. Excellent quality. The bench has now been positioned on our Village Green as a memorial to Queen Elizabeth II . It looks great and will be well used by our parishioners. 5. Efficient - and easy to discuss design options. The new bench is sturdy and impressive and is an appropriate memorial to Her Majesty. I have given Glasdon details to our local WI who are planning to commission a bench as a memorial to a local benefactor.

Stevenage FC Foundation

Thursday, March 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Extremely happy with the service as it was seemless. 5. We will be using your service again shortly!

ScotRail

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

ForHousing

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always friendly, helpful and keep me up to date with information. They help with enquiries and provide all quote and invoice information quickly and efficiently. 2. Smooth delivery an followed instructions as stated. No issues on delivery. 3. Very satisfied. Ordered again after being happy with the first batch. 4. Always on hand to answer questions if needed. 5. I haven't had any issues from my first order and questions, to my second order and installation of the bins. I would and have recommended to others, and would purchase with Glasdon again.

Private Individual

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Excellent, everything went to plan. 3. Everything is good, the only thing I would do differently is to have a wider slot for the paper (current slot is a little tight, which is resulting in people not using that part of the bin as much as the other compartments). 5. Excellent

Meadfleet

Thursday, March 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful to answer any questions and replies were provided in good time. 5. I found everyone I dealt with at Glasdon to be extremely helpful and my order was delivered swiftly. The product is very good.

Gen2 Engineering & Technology Training Ltd.

Monday, March 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very clear & helpful guidance. 2. Alerted in advance & delivered on-time in perfect condition. 3. Very nice unit (salt spreader) -perhaps consideration of a removable apron between the 'operator' and the spreader wheel to help avoid 'splash-back' onto the operator could be considered? 4. Very professional. 5. Trouble-free. Would certainly recommend both the product AND the experience. Well done.

Runcton Holme Parish Council

Monday, March 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Layham Parish Council

Friday, March 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

The Ashes Playing Field Trust

Friday, March 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Driver was asked to call when he arrived but he did not and the goods were delivered to an adjacent private house rather than to the park - we have no post code for the park so the post code given was the nearest possible with clear instructions to call our Groundsman upon arrival.

Wickwar Parish Council

Friday, March 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. K**** was very helpful and easy to communicate with. 2. It was a bit tricky dealing with the driver as the town hall isn't manned but we got there in the end. 3. One of the slats was damaged on one of the benches however a replacement was sent promptly. 4. Easy to deal with and prompt service. 5. Everyone very helpful. Great to have people easily available on telephone and email.

Private Individual

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Manchester City Football Group

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. If fairness this score is only representative of my last order. Which was originally ordered in October 2022, and received January 2023. This despite many emails chasing the order at the clients request. 4. Again as above, normally very good however the last order placed was very poor. But resolved once D***** stepped in. 5. As above again.

Cyngor Cymuned Llanengan

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. I was very satisfied with the service received from the beginning to the end. Diolch yn fawr/Thank you.

Durham County Council / Business Durham

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful and knowledgeable staff. 2. Quick and efficient delivery. 5. Great service from start to finish.

Weaverham Parish Council

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. All staff I had contact with were friendly, polite and helpful. Everything was done as they said and delivery was as expected.

Myddleand Broughton Parish Council

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Orders are always handled well and contact with the company is first class.

Sport Wales National Centre

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Items purchased over internet. 2. Items arrived on time. 3. Excellent and fit for purpose. 4. VAT reciept recieved as soon as product arrived. 5. Good service, accurate paperwork and great value for money. When I have spoken to staff they have been very clear and high level of product knowledege.

HTS GROUP LTD

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

ABB Ltd

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Fantastic service. Will definitely use again. Thank you.

Avolution

Thursday, March 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I didn't actually speak to anyone as it was an online order. 2. It was delivered. 3. Good thickness and the correct products. 5. It would be handy if repeat orders can be listed somewhere easily accessed to save time or even a reminder to reorder based on activity?

Tesco express

Thursday, February 23, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great service very grateful.

Private Individual

Monday, February 20, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I had exceptional service for my order. 2. I have also passed on my appreciation of the exceptional service offered by the contracted driver who made the delivery. The product was well packaged and met with my expectations. 3. I was extremely satisfied with the product fitted in a recently refurbished Crawley train station.

ABM

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Boys & Boden

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service. We could do more business with you if we had a slightly better price as we get the same price as the end user.

Private Individual

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Parish of St Helier

Thursday, February 9, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. excellent service.

Berkhamsted Town Council

Thursday, February 2, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful.

J R C Trading Co (Scotland) Ltd

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales person had good product knowledge. 2. Came in very quickly after order. 4. N/A

Windygoul Primary School

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service:

5. Overall satisfaction:

5. Our order was for a service for a gritting machine that we purchased several years ago. The whole process was very efficient, and we are pleased with the result.

Murton Vic Developments

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Catworth Parish council

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Blaenau Gwent CBC

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent support at all times. 2. All orders have been delivered on time or before scheduled delivery date. 3. I've distributed the items I've ordered to each of my volunteers and have had no complaints.

Virgin Media

Wednesday, February 1, 2023

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

NWLP

Wednesday, February 1, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Geberit Sales Ltd

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Very prompt delivery. Items delivered as scheduled. 5. Overall great service and shall definitely use Glasdon for our office needs again.

Private Individual

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent and courteous at all times. Very willing to go the extra mile to resolve issues and questions. 2. Precisely as promised. I felt a bit sorry for the driver who was expected to offload a very heavy bench single handed. 3. Excellent, we had ordered 21 previously! 4. Amendments to the plaque, our changes, were dealt with well.

Advanced Commercial Interiors

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

XC Trains Ltd

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Prices to be more competitive with other manufacturers.

Mid Devon

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wardell Armstrong LLP

Wednesday, January 25, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. N/A

Norfolk County Council

Wednesday, January 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Wednesday, January 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, January 11, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thorlux Lighting

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service:

5. Overall satisfaction:

2. The delivery was delayed. 5. The delivery was delayed

Monmouthshire County Council

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St Lawrence Chapel Warminster

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service, good communication. 2. Prompt delivery, good communiation. 3. Excellent product, well packaged. 4. Good aftersales service. 5. Very satisfied - Fantastic quality products, great communication. Many thanks for all your support.

Beechden Ltd

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service:

5. Overall satisfaction:

Private Individual

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

BagLadies of Thornham

Tuesday, January 10, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Difficult to speak to same person each time I contacted company so sometimes frustrating. 2. Message was that delivery would be in next 10 days . Needs to be more specific or to be able to track. 3. Looks good.

Private Individual

Friday, January 6, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. As we are based in the office, we can't confirm on the delivery but no complaints. 3. As we are based in the office, we can't confirm on the quality but no complaints. 4. Not dealt with them. 5. Order acknowledgement in a reasonable time and we are given with accurate dates.

Veolia

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Good service all round...thank you.

Wroxham Parish Council

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Didn't get any prior notification of the bench being delivered. The delivery driver couldn't find the address and then it had to be delivered to my house which was less than ideal.

Stoke sub Hamdon Sports and Recreation Trust

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service. 2. Timely and helpful. 3. Glasdon has provided us with a number of different good products over the years, including picnic table. These have all been very good quality and built to last. Just what you need in the rough and tumble of public recreation spaces. Thank you. 5. It all went very smoothly and worked as advertised. Thank you.

Private Individual

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Simple and easy. 2. At the time given, no issues at all. 3. Product fine, feedback was that instructions for install were poor. 4. Not used and no contact. 5. All good.

Elworth CE Primary School

Wednesday, January 4, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Online was easy. 2. Arrived quickly. 3. As described. 5. Very efficient ordering and delivery procces .

KEYLINE

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Norfolk County Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. No issues. 2. Very satisfied. 3. Excellent. 5. Excellent thank you.

St Endellion Parish Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Basildon Borough Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North Manchester General Hospital

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Products and service - great no improvement required. Many thanks.

GRANAGHAN & District Women's Group Swatragh

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The girls with whom I dealt, over the phone and by email too, could not have been more pleasant, pro active, helpful, understanding etc. I particularly appreciated the phone calls ❤️. 2. The bin was dropped off at the end of my lane for me to find!!! It should have been delivered at my door!!?? 3. Topsy is all I wanted her/it to be!! 4. Don't think I've experienced any?? 5. Would certainly do business again - Very efficient team.

PARBOLD PARISH COUNCIL

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Order process is good. A misunderstanding over the proof was quickly rectified and we were shown goodwill by the representative. 2. Delivered in a timely manner. We asked to be notified first which was honoured and this made the delivery easier. 3. Very happy with gateway, just waiting for the amended sign to be delivered. 4. So far so good. 5. Good experience, will certainly come back to glasdon.

Galliford Try

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Hilgay Parish Council

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Guided through the process well. 2. On time and delivered to the correct address. 5. Very Good.

BMW

Tuesday, January 3, 2023

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Bishopgore

Thursday, December 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very efficient. 2. Driver dropped off bins in ideal location and were packaged securely. 3. Nice grade of plastic and really solid construction. 4. All ok. 5. Great and had a detailed summary of what would happen from start to finish. Keep up the good work and thank you for making our life easier.

Chilton Parish Council

Friday, December 16, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient thank you. 2. I didn't personally receive it, but it was delivered to the nominated address. 4. I really don't know because I've not accessed it. 5. We use you when we need to and have always been happy with your service.

Oldland Parish Council

Thursday, December 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Belgrave Community Allotment and Garden

Thursday, December 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Overall, very happy with service received. 2. Very satisfied. 5. Gazebo not assembled yet, so can't comment further.

Friends of Bantock Park

Thursday, December 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. No occasions were we've needed to come back to you. 5. rather a lot of raising orders and bill confirmations but worked ok, no complaints. Everything's fine, we shall continue to use/recommend you. Spotting Glasdon equipment when at coastal resorts (I'm a member of the National Piers Society) has almost become a pastime of mine!

Harworth & Bircotes Town Council

Tuesday, December 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Always Very satisfied with everything and helpful staff when needed.

Ryedale District Council

Monday, December 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friends of Barrington Greens

Sunday, December 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful team. 2. Delivered to schedule. 3. Still to fit. 4. Not used. 5. I would recommend you to others. Great you are supplying slats made of recycled plastics.

Reed's School

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. A long period of time between order being placed and delivery. 4. Not sure I had any??

Westwood Parish Council

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction: N/A

1. The Sales office were helpful and despatched the goods to the correct delivery address. 2. I was notified of when the goods were delivered to the village shop/PO which is easier to find than my home address.

Powys County Council

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Have established a good working rapport with J*** over the years.

Tarvin Parish Council

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery driver was extremely helpful.

We Clean Ltd

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Marshall's Arm LNR

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Some confusion during holiday handover but well sorted. Always courteous and helpful. 2. On time and well packaged. 3. Excellent. 4. None required.

Chislehurst Commons

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Bit tortuous at times as our requirements especially on the plaque changed during the ordering process. Never quite sure if changes were being logged correctly. 2. Once we had agreed the final specifications delivery was earlier than expected. This was good for us. 3. Recycled material has a close to timber finish and although 6 foot plus long does not look monolithic. At 85kg this should deny all but the most psychopathic of vandals..

ALDRINGHAM CUM THORPE PARISH COUNCIL

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. From placing the order received a very speedy and safe delivery of the goods.

Private Individual

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, December 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

not taking card payments was a real downer because i cannot use a credit card i will not be able to order from you in the future.

Private Individual

Friday, November 18, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Maybe requires a little more experience. 2. Excellent. 3. Very good. 4. Good. 5. Good.. See above.

Balderton Parish Council

Tuesday, November 15, 2022

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. They were hlepful, efficient and very pleasant.

Luncarty and Redgorton in Bloom

Tuesday, November 15, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered online - no human contact. 2. Driver was very helpful and helped move picnic table to final location. 3. Very strong and robust. We'll put together. 4. Didn't use/need 5. Excellent. Everything about ordering and delivery was easy, the table is every bit as good as we wanted it to be! Perfect.

Private Individual

Monday, November 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Monday, November 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

4. Keep us informed of when delivery would be made.

ST LUKES PRIMARY

Monday, November 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

West Moors Town Council

Wednesday, November 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction: N/A

Northern Care alliance

Tuesday, November 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Nothing to really comment other than the fact from quote request to order to delivery was as smooth as can be expected. No unnecessary hassle or issues. Good work.

Catshill Methodist Church

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. Gave us notice as requested and helped move into our safe place. 5. Discovered Glasdon benches by accident but so impressed with comfort, style, fact that it used a lot of recycled materials and help from sales team. Very happy "accident"!

High Legh village hall

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

PPP Capital

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

St Cuthbert's Church, Kentmere

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It came far sooner than expected. We were delighted. 5. The whole experience was, as far as we were concerned, excellent.

Absolute Cleaning Excellence

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Items were well packaged and labelled. 3. Bins I ordered are top quality and perfect for what I require, would and probably will be purchasing them again.

The Front Skatepark

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First point of contact over the phone, lady was super helpful and very knowledgeable. 2. No problems 3. Very good quality and made to the size we required, this padding is on poles outside and are standing up to all weather elements very well. 4. No queries required but you did check in with us that the items were received ok 5. great service.

Private Individual

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Brucefield Tenants and Residents Association

Monday, November 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Driver very polite and helpful.

Private Individual

Thursday, October 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Barton-le-Clay Parish Council

Thursday, October 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very good service, kept me informed on my order at all times. 3. Overall very good quality and it should last a long time. 5. I also use the online chat quite a lot to ask questions about products. They are really helpful and cover all questions raised. I am currently working on a project to put together a bench package. The online chat has been really useful, and helped the bench selection as well as providing all the costs involved so that our package covers everything.

Olympia Limited

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bishop Creighton Academy

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

Robertson FM

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Northumbrian Water

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. All very smooth, thank you

Cardross Trust

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent customer service from start to finish.

Woking Borough Council

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Monmouthshire County Council

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent altogether. Very pleased with the Modus Units.

Skipton Business Finance

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Nothing negative to report. All positive - a quick and efficient service all round. Thank you.

Coastwatch, Portland Bill. (NCI)

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. Delivered earlier than expected which was good. 3. Excellent quality products - we now have two products. A picnic bench and a seat. 4. No need to make contact, everything was fine. 5. Excellent company to deal with - would recommend. A highly recommended company, easy to deal with and quality products which will last for years.

PFU Fujitsu

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Environment Agency

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Great service, I hope to order another twenty/thirty in the near future.

Cambrianway Ltd

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Sometimes, because you are so busy and we don't give you enough notice we have to wait for bollards. Not your fault! 3. Very high quality. 4. Your staff are eager to help. 5. Enthusiastic staff at your end. You are great to deal with.

Swansea Council

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Spoken to several of the team, particularly J**** and also A** P***, always very helpful. 3. Always very durable good quality products ideal for outdoors. 5. Simple to order, staff always on hand to assist. Always used Glasdon, traditionally good service and good products, very reliable and professional.

Syngenta

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

University of Portsmouth

Thursday, September 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Staveley Village Association

Thursday, September 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Free delivery was a real bonus.

NC & JC Construction

Monday, September 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

G R Wight and Sons Ltd

Sunday, September 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Doors had to be replaced. 5. I am happy the doors were replaced free of charge.

Llangennech Community Council

Friday, September 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. I find it easy to deal with your Company and my enquiries are always promptly handled. It is also useful to be kept informed on the progress of an Order which is always the case in our dealings.

HTS (Property & Environment) Ltd

Friday, September 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Friends of Chantry

Tuesday, September 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent communication. 2. Very helpful delivery driver. 3. Beyond and above ...thrilled !! 5. The communication with J*** C****** was incredibly helpful and he has the patience of a saint. All pros no cons extremely happy that we went with Glasdon, there help and advice 10/10.

Tendring Parish Council

Monday, September 5, 2022

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Excellent. 3. Excellent. 5. Excellent

Nottingham Trent University

Friday, September 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Straight forward system and easy to use.

Bridgwater Town Council

Friday, September 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. On the whole - its great service, however it seems to take a while to get the visual proof for plaques when you do an on-line quote, always have to chase. Also it would be more appropriate if you had one person that handled your account, as there has been confusion in the past and an order went adrift.

Winter Gardens Blackpool

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. The product I received is not what I was told it would be and it's still sat in its box awaiting a call back which I guess I won't be getting.

Direct Signs (UK) Ltd

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Marsh and Micklefield Big Local

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Travis Perkins

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. N****** P*** was very helpful with my enquiry and recommended several other products that our customer might like. This did result in an order. 2. Delivered as per delivery date given. 3. No problems. 4. None received but I'm sure it would be just as good. 5. All good excellent service all round.

Sir Tom Finney Community High School

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Uploading an adequate photo of the school logo was problematic, so we had to have a plain bin for ease, which was disappointing.

Pure Utilities

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The person I chatted to was extremely helpful and understanding of my request and managed to sort my issues expertly. 2. My order was delivered in great time. 3. My order was exactly what I needed. 4. I received great customer service. 5. Great expert service all round.

City of London

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Quick service, helpful assistance. 2. On time and to the right place. 3. Good quality product all as expected. 5. All aspects of the order delivery were first class.

Barlby and Osgodby Town Council

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Prompt and efficient order and delivery.

Edelsborough Parish Council

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Understood requirements & ensured the product met these. 2. Took longer than expected. 5. Better information about the delivery time would be appreciated.

Friends of Coed Gwilym Park

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Keyline Civils and Drainage

Wednesday, August 31, 2022

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service received.

Browns builders merchants

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Abbotsley Parish Council

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Particularly happy with the help online via your chat service prior to order.

Veolia

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Help with moving the delivery was much appreciated. 5. A good experience, an excellent product.

Trafford Solicitors C.C.

Wednesday, August 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From the very first enquiry, to meeting M****** at the factory who looked after me and my colleague very professionally and took a great interest in the story we had to tell behind our cricket team and reason for the memorial bench, to the team who I dealt with right through with A***** and K******, I couldn't fault anything. Very much appreciated. 2. Although the delivery was not something I could be involved with due to it's far location, I understand from the Riverdale Hotel where it was delivered to, everything was spot on. 3. We wanted a bench that was largely maintenance free due to it being located where we would only be visiting occasionally but annually. This bench ticks all the boxes in that regard, and the quality will stand up to any use it encounters. 4. We needed to change part of our order and this was handled very quickly and with no fuss 4. Due to it's delivery location perhaps an email confirming it had arrived would have been appropriate for me as the hotel failed to let me know, but otherwise all other communication was good. 5. I couldn't fault anything. The way me and my colleague was looked after at our initial meeting at the factory with M****** was very reassuring and professional and as I mentioned, he took a genuine interest in our story behind the purchase. It was so pleasing for us that he took time to deal with what to the company is a small purchase. M****** mentioned that you might be interested in receiving a photo or two of the bench at it's location and a small account of the story behind it with a view to putting it into your in-house magazine. I'd be more than happy to follow that up should you wish. Thanks again to the whole team.

Financial Reporting Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J** was very helpful throughout the process in choosing and getting the bins. 2. They arrived early which was great 3. Very satisfied with the quality of the products

Godmanchester Town Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very prompt replies, extremely helpful.

Warbstow Parish Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Many thank to the delivery driver who had to master Cornwalls narrow lanes. 3. Really pleased with the look and finish

Salisbury City Council

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

North Sunderland Parish Council

Monday, August 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

TemcoUK Facility Services

Monday, August 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always very helpful with my requests and quotations are returned within the same day 2. Would prefer a shorter lead time on orders but you always try your best to get a better date 3. I have received no complaints from clients regarding any ordered product so far! 4. Do not get any after sale service

Private Individual

Monday, August 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Very satisfied with glasdon as always Thanks

Corsenside Parish Council

Wednesday, July 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Delivery took a long time, it seemed like the order was forgotten about until I chased it up.

North Somerset Council

Monday, July 25, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Billingshurst

Friday, July 15, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Superb service and understanding of the need for sensitivity 2. The driver delivering the item was outstanding and excellent with communication and delivery information 3. Exceptional 5. Highly recommended! All staff and driver were superb in our dealings , thank you!!

Trysull & Seisdon Parish Council

Thursday, July 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service in dealing with alternatives and final order by email and phone 2. Excellent. Advance notice provided 3. The finished erected signs look great 5. Excellent overall service and good value for money price when compared to all other quotations received. Excellent explanation when explaining "extra over" cost of items when the customer was considering various options and alternatives and very good design guidance provided in determining the best available product to suit the overall job and specific locations. The Parish Council were most satisfied with the overall supply and finished product provided by Glasdon. There were no areas of dissatisfaction.

Aberdeenshire Council

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Would benefit with the option of stainless steel bolts for our coastal settimgs

TG Convenience Stores Ltd

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The Representative is always very helpful 2. Delivery seems to take quite a while. That's my only issue. Delivery seems to take quite a long time. That is the only problem.

Help in hand

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered via online chat, he made it very easy and understood what I needed

University Hospitals Birmingham

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. excellent communication 2. delivered as stated 3. excellent quality as always, we have had a fair number of benches from you and have never had a problem with quality 4. excellent as always 5. could not fault the handling of the order

MBC Contracts Ltd

Tuesday, July 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. S****** went out of his way to help with our request and order. His dedication to execute the order and delivery date was very impressive. 5. As previously stated, we could not fault the Customer Service and Sales Department dealing with our order

Private Individual

Tuesday, July 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Initially there was a concern about the cost of packing and postage. This was helpfully resolved for which I am most grateful 2. Arrived promptly and to the correct address. Good service - well done!

LBH&F

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

RINGWAY

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. i ordered the wrong signs but they sorted this out and a way around it

EMCORUK

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Brilliant service. Very efficient and approachable. 2. Delivered in time. Excellent protective packaging. Good communication. 3. Looks great. Appears to be very durable. Lots of complementary comments. 4. Brilliant service. Very efficient and friendly approach. 5. Very satisfied. Really good service and communication throughout. Very pleased with the customer service and with the product. No issues at all.

New College Swindon

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Calber Facilities Management Limited

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ditton Parish Council

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Sales Office very helpful 2. Delivery was quicker than expected 3. Used before so know from experience the product is good Simply order process and efficient

Myddleand Broughton Parish Council

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Have dealt with the Company for several years and always had good service and friendly response.

Private Individual

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Polite and helpful driver Order was professionally handled and contacr was always helpful.

Fenland District Coucil

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Borough Market

Sunday, July 3, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J** was very informative and good at keeping in contact 2. Took a bit longer than i was hoping, and could have done with more comms from you to update me. I kept having to chase. 3. Very good product 4. J** popped by to take a look, and checked in with me to ensure i was happy with everything. 5. Very good.

St Endellion Parish Council

Monday, June 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Markon Limited

Tuesday, June 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Anns Grove Primary School

Tuesday, June 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Sutcliffe Play (South West) Ltd

Monday, June 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service Very happy with the service from all involved

HSS Asset Management

Wednesday, June 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. The whole process was very easy and efficient. 2. Confirmation of delivery was prompt. 3. Our customer has reported the asset as suiting their needs exactly. 4. Have had no reason to use this service as of yet 5. The whole process from start to finish was easy. polite and responsive staff handled every question I had efficiently. I would be confident using Glasdon for future needs.

Highland Industrial Suppies

Tuesday, May 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. My enquiry and order was handled professionally 2. Although my order was not delivered as quickly as I would have liked it was delivered within the lead time given 3. Excellent quality product for the job

Ryedale District Council

Thursday, May 19, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Glen Parish Council

Tuesday, May 17, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always professional and efficient. 2. Very fast service and prompt delivery 3. Very good quality and durable products 4. We needed to change part of our order and this was handled very quickly and with no fuss 5. As always, a great service

Merseyside Fire & Rescue Service

Thursday, May 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, May 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. very helpful 2. Arrived sooner than anticipated and packaged well

Advanced Commercial Interiors Limited

Thursday, May 12, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

J**** was a great help, gave me all the info I needed and also kept me updated along the way!

Mark Parish Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient Glasdon are always very efficient and their products are high quality

Northern Lincolnshire & Goole NHS Foundation Trust

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gt Burstead Church

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. very helpful 2. Assumed we had help on site, but solved it by using a local builder 3. People are admiring them 4. Sent the missing part over night 5. Will recommend them to others

Coningsby Town Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kent Frozen Foods

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery took quite a bit longer than expected 3. Everything was as expected

TARMAC

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Croydon Parish Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very very helpful 3. Very satisfied. 4. Can't fault them. 5. No complaints at all. I was very satisfied with the service I got from your staff, the prompt delivery, even with the COVID on. The seat has been well and truly admired and I'm sure my late husband would be so proud.I hope you get many more orders from the Bolton-Le-Sands area. Thanks for everything. Highly recommend you, Kindest Regards Mrs J******.

Regency park residents Association

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great advice and service 2. Great product, fit for purpose and delivered on time 3. Excellent quality 4. Great advice 5. First class service for a first class product

Up Holland Parish Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. We were not warned that the delivery would require us to unload. I'm a typing, not a strong-man and nine benches off the back of a lorry was quite a task. The driver and my husband had to drag the benches, risking damaging them. 3. They are amazing, exquisite. 4. Didn't use an after-sales service 5. All handling was good, only delivery was difficult. Driver was pleasant but even he struggled with the heavy benches.

Aldworth Parish Council

Wednesday, April 20, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Good help using the online chat function. 2. Simple and no issues. 3. very pleased, parish are very happy 4. No requirement for after sales service 5. No requirement for after sales service Will use again, quality products

Carbrain Primary School

Thursday, April 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. I had ordered the wrong item but Customer Services quickly and easily arranged for a swap. Thank you.

Barnby Parish Council

Thursday, April 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We always use Glasdon's if purchasing Street ware

Roxwell Parish Council

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered by e:mail to sales as all sales team working from home. 4. Not Applicalble

Scomac Services Ltd

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bellway Homes

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Couldn't have asked for anything more. I don't normally get involved with this, so had no clue myself what I needed to do. Everyone helped me get what I needed. It enabled me to finish a site 100% Thank you

Ryhall Parish Council

Friday, April 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are really please with the 2 benches purchased they look very smart and we hope them to be long lived and low maintenance.

Private Individual

Wednesday, April 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I was able to get the information I required during phone calls with your staff 2. I had given the name and contact number of the person dealing with the receipt of the bench at Fife Council, however, it was always my name and number which was used and shown on the documents. Fortuneately I was able to take the call from the delivery driver and divert him to the responsible person, and the delivery was successful on this occassion. 3. I was very impressed with the quality and the additional plaques which were mounted on the bench. 4. comunication was good. 5. it was an easy process and completion was earlier than initially expected. overall my experience with the company was very good.

Runcton Holme Parish Council

Wednesday, April 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wymondham Busy Group - Town Team

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. I made initial contact via the Chat facility and was introduced to J**** who guided me through the process of selection, ordering and payment 2. The service was excellent. Delivery times had been extended because of the pandemic but the bench still arrived in very good time 3. It was all that was hoped for 4. Have not needed to use it 5. The process was fully explained and efficiently executed I would have no hesitation in recommending your company to anyone requiring a similar service.

Stevenage Bprough Council

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very professional service 2. Always on time 3. Top quality products 4. No problems at all 5. I've never had any issues with anything All good

Private Individual

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We were kept informed regarding delivery at every stage

Signs Express (Warwick)

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I would use your Company again and recommend you to other people

Mason Street Furniture Ltd

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Shelley is a real asset and goes the extra mile to ensure, my orders and quotes are delivered promptly and gives outstanding customer service to us as a customer.

Blackpool Coastal Housing

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hockham Parish Council

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I ordered the wrong bin, but sorting the problem was very well executed. Very impressed by the service.

Ibex Marina Ropes Ltd

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. The order, as delivered, was incomplete. The after-sales service very quickly rectified the issue.

Private Individual

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All departments were friendly and helpful.

RH Attwood Grounds Maintenance

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Service, won't hesitate to use them again.

East Preston and Kingston Bowls Club

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Birmingham City Council (Parks Department)

Friday, March 25, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

3. Vinyl sticker not right. 4. A***** B****** dealt very well with this matter

Bishop Monkton Bowling Club

Wednesday, March 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Delivery driver was very helpful

Andrew Bickle (ISS)

Tuesday, March 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Communication on Estimated Delivery time-frames could be a little bit better

Cumnor C of E Primary School

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Aberford & District Parish Council

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First rate- fast and efficient 2. As above 3. Was as expected

Services International Limited

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We are very pleased with the service and product. Thank you

Richard Chedzoy

Wednesday, March 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Some slight misunderstanding but soon rectified. 2. No problem. 3. Perfect. 4. No problem. 5. No problem Very good.

Woodmuir Primary School

Wednesday, March 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Indivdual

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Excellent pre-order service and help.

Glen Elphick Paving Ltd

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. Delivered as promised. 3. Good quality and easy to install. Very pleased with everything also my customer was very happy and paid.

St Giles Filling station

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. No comments. 2. Prompt delivery. 4. Good quality. No other comments.

Myddleand Broughton Parish Council

Tuesday, March 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction: N/A

4. Not necessary. Always happy with the service we get and responses to queries are handled well and efficiently.

Bromsgrove DC / REDDITCH BC

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hanham Abbots Parish Council

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Overall excellent service from Glasdon. Delivery driver was great and called to let me know when he would be arriving on the day. I had one small issue that was dealt with by customer care promptly. I will definitely be ordering through you again.

Aberdeenshire Council

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kier Highways

Tuesday, February 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Delivery can be slow at times.

Laceby parish council

Tuesday, February 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HTS PROPERTY & ENVIRONMENTAL

Wednesday, February 16, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hallow Parish Council

Monday, February 14, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Idverde

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fyffes Group Ltd

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Selby District Council

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I thought the whole process from start to finish was easy and efficient. Staff were very helpful and informative so they made the whole process easy. Thank you.

Veolia

Thursday, February 10, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

No complaints whatsoever.

halam PC

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

G.D.Harries

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I personally prefer to talk to personnel ,especially for first time dealings, but due to covid and people working from home it was after I had made contact through your online procedure that I was contacted and there seemed to be a delay. 2. Good notification prior to delivery , polite and safety conscious delivery driver. 4. No issues. The client specified the product and wanted Glasdon for continuation of same product , there are cheaper alternatives, please look at the final cost.

Risinghurst and Sandhills Parish Council

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Downley parish Council

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. All the staff I had contact with through the process were friendly & efficient. 2. I have taken one mark off only because the order took a long time to come through but fully appreciate that this was through factors beyond your control such as Brexit & Covid. 3. It's an excellent bench. 4. I have no issues. 5. Glasdon's will certainly be my first port of call for future orders.

Private Individual

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service. Patient, and helped family to make informed decision on the perfect bench. 2. Delivered in advance of our stated timescale to meet special anniversary. Absolutely faultless. 3. Excellent quality, looks great and will be low maintenance, which, given location on seafront, is essential. Nicest looking bench on Barassie shore. 4. Really didn't need any, as council installed. 5. Faultless. Cannot praise highly enough.

Private Individual

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Delighted with the bench I bought and several local people have admired the bench which is now in our local park .Many thanks

Cardiff University

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Terry Griffiths Contracts

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

As a very small company with no designated staff to deal with the admin side of the business, I have to deal with that after a days work out on the roads. It is really appreciated how your accounts department give me a gentle reminder about an overdue invoice rather than send heavy handed letters threating account going on hold procedures. Also using first names when communicating does make one feel that your company wants our business. Many thanks

NC & JC Construction

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Stafford Showground Ltd

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

No issues to report - even through using the chat function was able to negotiate a deal, making sure the product would meet our needs, many thanks

Private Indivdual

Monday, February 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Emailed K**** as the tamper caps were missing she arranged for these to be send out and they were received the next day Kathy has been brilliant throughout the whole ordering process.

Balne Parish Council

Saturday, February 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very polite and helpful. 2. Arrived quickly and was packaged well. 3. Looks very stylish.

University of Surrey

Friday, February 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Had to wait for the item to come back into stock, however the sales team kept me informed.

Cardiff City Football Club

Friday, February 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Abbotts Ann Parish Council

Thursday, February 3, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Broomfield Hospital

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

James paget hospital

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Arne Parish Council

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Ordered online. 2. Good delivery time. 3. Product used in Glasdon Dispenser. I have always found Glasdon to be reliable and efficiently handle any orders made.

ROC Garden Services

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. No communication was given on regards to the delivery despite asking for it. 5. Communication was not sufficient and lacking.

Hawarden Dee Valley Rotary Club

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Good communication and explanation. Very efficient. 2. Delivery at the expected time. 3. Excellent product. 5. All done very professionally and in a friendly manner.

The Garden of England Crematorium

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Not always the quickest.

Holwell Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Did not receive any.

Street Parish council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Daventry Town Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gwynedd Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thanks :)

Dersingham Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

As above, Sales and Accounts fine delivery not great.

La Moye Golf Club

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Informative, polite, helpful. Answered my questions fully. 3. Seem to be of high standard. 4. I didn't hear from anyway for a period of time after placing the order. After calling to enquire, I was told of the longer lead time from order to despatch. 5. All good however lead time on the product from order to delivery was slightly longer than I had anticipated.

Blackpool Coastal Housing

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thank you for the support in ordering a bench. This has been installed as a memorial bench and has been greatly received by the local residents.

Cononley Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. John was very helpful and his on site visit made the difference as to whether we placed an order or not. 3. very good. 5. Easy to deal with.

Chasewater Friends

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Delays in delivery during the pandemic were difficult. 3. It's excellent, all put together by one of the park Rangers, just waiting to be fixed into its permanent position. Working during the pandemic made things difficult for us all. Thank you

Private Indivdual

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service and have already contacted company to pass on my thanks to the order department to the delivery driver. 2. Fantastic and helpful delivery driver. 3. More than expected which was so important as a memorial bench for my mother and father, forever grateful. 4. Thank you e mail to company acknowledged. 5. Continuous updates and information. Excellent from start to finish. The picnic table is now in situ at my mum and dads favourite cafe, where I can go and visit and have a bowl of cheesy chips, coffee and look out to sea and the horizon and remember. Thank you.

Kirk Ella & West Ella Parish Council

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Every time I order I ask for confirmation of a delivery day a couple of days in advance to enable me to let the receiver know, on every occasion this gets overlooked. I have explained the importance of this and yet it still does not happen. I usually get a call from the driver on the day of delivery saying there is no-one there to take delivery!

Emerson Management Services

Wednesday, December 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

West Hanney Parish Council

Wednesday, December 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

SERCO

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very good. Very satisfied. 2. Very good and on time. 3. Really good. 4. Good. 5. Very good. Excellent service.

Salesbury Parish Council

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Stickford Parish Council

Monday, November 15, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Bit delayed but did get advised of delay and we were in no hurry to receive the order.

RCTCBC

Thursday, November 11, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Synergy Health Sterilisation UK Limited

Thursday, November 11, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. My order was dealt with very efficiently. 2. I was very happy with the delivery. 3. The products that I ordered are excellent. 4. Difficult to score really, as I didn't use after-sales service. 5. Very happy with the handling of my order.

Torry Community Group

Thursday, November 11, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Found the moving delivery date extremely frustrating. Considering the price of the benches you should be above to give an exact delivery date at point of order. 2. Guy delivering the bench did a good job. 4. What after sales service?. 5.Low score purely due to the no of times I had to contact you to get a delivery date and the no of times you changed that date. Seemed to be me doing all the chasing so not much real concern for your customers

Friends of Seven Acres

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. My order stated I was to be contacted 24hrs before delivery as I have to work and the delivery to a residential address. This did not happen and luckily I was home. 3. Excellent. The company was recommended to us and I will certainly recommend to others.

KMBC

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Your representative was extremely helpful and professional at all times, the order was dealt with quickly and efficiently and delivery was made within a few days

Tick Solutions Ltd

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Helpful and friendly. 2. Deliveries are difficult at the moment but all things considered arrived fairly quickly. 3. Our customers have no complaints. 4. Not had after sales problems. 5. This order caused us no problems.

Rhos Community Council

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Balloch veteran's bowling club

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Although it was a difficult period with COVID they kept us informed. 2. Driver kept us informed and helpful to unload bench. 3. The securing bolts seemed to long to secure bench. We had to buy shorter bolts from local ironmonger. 5. As before kept informed throughout COVID.

North Kesteven District Council

Wednesday, October 27, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Was delayed but was kept informed.

Thames Barrier

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Derry and Strabane PCSP

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bradford Council Parks & Landscapes

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friends of Loch Lomond

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Foundation fixings and poster inserts quite challenging to work with. 4. What after sales service? 5. Managed to pull forward delivery date. None other than i would use you again.

Bad Wolf (IND2) Ltd

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Erdington Methodist Church

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. But not installed it yet!

Folkestone & Hythe District Council

Thursday, October 7, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Arbuckle contractors

Friday, October 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Order was done online. 2. Happy but delivery was 2 weeks after ordering. 4. After making contact to see where the order was everything was made clear

OLD MARSTON PARISH COUNCIL

Thursday, September 30, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Council

Thursday, September 30, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. The sales representatives have been excellent when I have dealt with them , getting back to me very quickly with any enquiries. 2. No issues. 3. As usual the products are excellent in terms of quality. 5. The whole process went very well with products been delivered on time and to the correct location.

R H Snelling

Thursday, September 30, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Efficient and pleasant. 2. It took longer than I thought to be delivered. 3. Having purchased from you years ago I would have been surprised if the product was inferior. I would recommend you to others in terms of service and the quality of the product.

Parkdean Resorts

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Extremely long lead times.

Volker Highways

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Due to the exceptional circumstances at the moment we appreciate deliveries are taking longer.

London Borough of Hillingdon

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Personnel were very courteous and responded quickly to any queries we had about the type of product, and once ordered, delivery enquiries.

South Glos Council

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ringway Infrastructure Services Ltd

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Southern Regional College

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Ikea

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

London South Bank University

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I would like to thank S****, D**** & the team for the great service we recieved recently after placing a large order for new bins for our Croydon Campus

Sigma

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent service and very quick responses.

Porthoustock beach committee

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Haven't had any after sales service.

Wootton & Dry Sandford Community Centre

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. We asked for at least 24hr notice for the delivery so the caretaker could be in attendance, but the delivery turned up unannounced. Fortunately the caretaker was on the premises at the time. It was printed clearly that the caretaker was to be notified and his mobile number was printed on the delivery note.

Hetton Town Council

Monday, September 27, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Aston, Cote, Shifford and Chimney Parish Council

Sunday, September 26, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It would have been good to have had an email confirming delivery date and time as I am part time and not always able to answer the phone.

Birmingham City Council (Parks Department)

Saturday, September 25, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Universty Of Surrey

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic. Very friendly and made everything so easy. Pleasure to work with Glasdons. 2. Notified of delivery as stated which was crucial. All delivered fine. 3. Looks great. Very new and fresh. 5. Ordering was easy, Informative and i had all the info i needed. Would highly recommend and would use again.

London Borough of Richmond upon Thames

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

South Lanarkshire Council

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Received an email informing me my order was complete. It was delivered the next day.

Historic England

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Glemsford playing field committee

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful as I am not that good at IT. Very satisfied I was able to chat to knowledgeable staff who answered all my queries and gave good advice.

KFC

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Communication of my order wasnt great. 2. Again comms around potential delivery day wasnt great and therefore i wasnt sure what was going on. 3. As prescribed. I just fet comms around my order being accepted and delivery day could of been alot better.

Benwick Parish Council

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. In the end the after sales service (providing an invoice marked paid so we could claim a grant) was perfect and staff were very helpful, but for a couple of weeks there was great difficulty getting through to either the sales team or the finance team on the phone. I would certainly recommend Glasdon and use them again both for the same product or other parts of your range

CRANFIELD PARISH COUNCIL

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Extremely quick at replying to emails and helped us to arrange a suitable delivery for when it was convenient for someone at our organisation to accept delivery. 2. Arrived very quickly, thoroughly wrapped up on a sturdy pallet. 3. At the moment, the products are still wrapped up, but the quality is excellent. 4. Not received any after-sales service, but not sure if we would have needed it for our product as a standard one. 5. Excellent - thank you very much. Re: No after-sales service, but I feel if we had needed to contact your organisation if the product had been for example, damaged in any way, then in no uncertain terms, we would have received a very satisfactory response from your Customer Service Department.

Paulerspury Parish Council

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Products are of excellent quality and the staff really helpful when I order. 2. Really kind person. 3. Excellent quality as usual and much admired. 4. Helpful and patient. 5. All good. Excellent company and may they continue to be successful.

Roadford Lake Lodges

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

DEnbigh in Bloom

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service and delivery just in time for our 'Wales in Bloom' competition which we won this year! 2. Driver used initiative and delivered our seat to local council yard because of access problems. 3. Looks good and no vandalism yet.

EMCORUK

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

United Utilities

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All good.

RBL Llandeilo

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very happy with service provided. 2. Excellent Product delivered within timescales. 3. Excellent. Very pleased with the quality of the bench , the delivery etc - Would recommend Glassdon products

Xmo Strata

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. As yet not required this.

Friends of Bantock House Museum and Park

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Having to leave messages and wait for call-backs during lockdown was a bit cumbersome. 2. Driver was asked to ring me on day of delivery, I didn't receive that call. 4. none needed nor received. 5. Without Covid limitations I probably would have scored this a 5 Generally excellent but understandably compromised a bit by the Covid restrictions.I also seem to recall being sent a pro-forma invoice after we had already paid but a call to your Finance team soon sorted this.

SME GROUP PLC

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St John's Church

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Helped carry bench to the desired spot. We have had 2 benches so far After the first one was in place some one else liked it and asked us to get one in memory of her mother which was done Now someone else is getting the funds together for a third bench so.

Borwick Parish Meeting

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not used.

Staining Village Hall Assn

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful when negotiating the wide choice of options on the website.

Tim moody

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I dealt primarily with A*****. She was professional and very efficient. 2. Delivered on time and professionally. 3. Excellent, even more robust than I thought from the specification and description. 4. I was very disappointed that I did not even get an acknowledgement from an email I sent to your Chief executive.he needs to take training from his more junior staff.

Myddleand Broughton Parish Council

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product