Home Shelters Cycle Shelters

Bi-Store™ Cycle Shelter

Name: Bi-Store™ Cycle Shelter
Brand: Glasdon UK Limited
Price: 3007.00 GBP

Versatile Parking Solution for up to 10 Bikes

The Bi-Store is available with a range of bike hoops or bike rings to provide a versatile solution to cycle parking and storage for up to 10 bicycles. This shelter provides weather protection and secure parking for both bicycles and motorbikes and is ideal for schools and businesses.

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For more information or to place an order, please Request a Callback or e-mail: enquiries@glasdon-uk.co.uk

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Price excludes delivery

Delivered fully assembled

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Downloadable Information

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Made in the UK

Product Warranty

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Features / Specifications

Bi-Store Cycle Shelter is a high quality bike parking solution with attractive quadrant ends.

Contoured styling ensures the units will suit any environment. Bi-Store Cycle Shelter's steel framework is post-finished with a high quality, corrosion-resistant Armortec® Coating. This produces a pristine finish that lasts for years with minimal maintenance.

The shelter cladding is offered in profiled plastic-coated steel or clear thermoplastic glazing, which is ideal for locations where security surveillance is important. Weather protection for cycles can be enhanced with optional cladding to the end panel frames.

Offering a choice of front wheel rings or full hoops for cycle locking, Bi-Store Cycle Shelters are normally delivered as pre-assembled structures and offloaded ready for immediate base fixing by our customers. Your prepared concrete base should be a minimum thickness of 200mm on to hardcore.

Kit form delivery is also available to overcome the challenge of restricted site access. Experienced Glasdon personnel can complete assembly on-site for an additional charge.

The framework is available in a choice of four colours, with plastic-coated steel cladding supplied in either Ocean Blue or Goosewing Grey. Alternative colours are available on request at additional cost.

Delivery is not included. Carriage charges are based on the location of delivery referring to this Map with Delivery Area Codes.

Design Features

Stores bicycles or motorcycles.
Bicycle storage options available with choice of 5 place rings, 8 place hoops or 10 place rings.
What is this? Cycle securing options
Choice of blue or grey plastic-coated steel or clear thermoplastic cladding.
Supplied ready for immediate fixing to a prepared concrete base.
All orders are delivered to site as pre-assembled shelters and offloaded with a vehicle crane ready for immediate base fixing to a prepared thickness of at least 200mm on a hardcore foundation.

Colours

Framework colours:

Grey - RAL 7046

Black - RAL 9005

Plastic-coated steel cladding weather face:

Ocean Blue - nearest equivalent BS 4800 (18.C.39)

Goosewing Grey - nearest equivalent BS 4800 (10.A.05)

Reverse face: Light Grey.

Materials

Framework: Steel with Armortec Coating.

Cladding: Plastic-coated steel or 4mm clear thermoplastic glazing.

Dimensions

Height: 2215mm

Overall Depth: 2400mm

Width: 3670mm

Models

RH601
Shelter Only with Standard Cladding
£ 3,007.00 - Clearance

RG651
Shelter Only with PET Cladding
from £ 4,985.00

RG665
5 Place Rings

from £ 5,228.00

RG678
8 Place Hoops

from £ 5,850.00

RG680
10 Place Rings

from £ 5,603.00

All prices exclude delivery & VAT

Videos

Glasdon UK | Product Testing | Bi-Store bike shelter & parking

News

Ebook: Get a Handle on Specifying Cycle Storage

Tuesday, March 7, 2023

Offering exponential health, social and financial benefits, cycling is proven to be a rewarding method of travel. Find out how you can create a dedicated safe, secure and reliable area for cycle storage at your site with our new eBook.

Thursday, June 30, 2022

Study shows one-fifth of employees are less inclined to commute via bicycle. We look into the social, health, and economic benefits cycling to work has to offer, and what employers can do to improve this mutual relationship.

Smoothing the Return in the ‘New Normal’

Monday, August 17, 2020

There's no escaping that life has had to change, but there are some practical solutions that can be implemented to aid a smoother transition back to the workplace or learning environment. We look at some of the considerations and opportunities for organisations in the 'new normal'.

How to Start a Cycle to Work Scheme

Thursday, July 28, 2022

A look into what a cycle to work scheme is, the mutual benefits they offer, and how to implement one into a workplace.

Glasdon Product Testing and Quality Assurance

Monday, July 4, 2022

We're committed to excellence, and with vast experience manufacturing and supplying environmental and safety products, we're constantly developing and testing new products to make sure we meet our customers' needs.

The Glasdon Guide to Specifying Cycle Parking

Friday, April 29, 2022

At Glasdon UK, we design, manufacture and supply a wide range of contemporary or traditional cycle shelters and bike stands.

Wednesday, December 12, 2018

Pre-assembled with hassle-free delivery - find out more about why choosing a Glasdon shelter is the right choice for your application.

Importance of Cycle to Work / School Infrastructure

Thursday, May 9, 2013

Travel plans for workplaces or schools are a great way to improve your local community, help your staff get fitter, and save money.

Glasdon UK Limited Bi-Store™ Cycle Shelter photoset - www.flickr.com

Brochures / Instruction Leaflets / Model Specifications

Company Reviews

As part of the Glasdon commitment to exceptional customer service, as well as our responsibilities as an ISO9001 certified company, we invite customers to complete a Customer Satisfaction review.

We ask customers to rate our performance on a scale of 1-5: how we handled their initial enquiry, delivery performance, product quality, after sales service and overall satisfaction with the process.

Thursday, August 24, 2023

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Edelsborough Parish Council

Tuesday, August 15, 2023

Friday, August 4, 2023

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5. All staff that I dealt with were helpful and polite. I would recommend this company.

Private Individual

Thursday, August 3, 2023

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St Matthews PCC, Keasden

Thursday, August 3, 2023

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5. The first bench showed signs of blue plastic colouring appearing. This was very disappointing as the bench was to be a memorial bench for my parents. However, after sending photos of the defects I was told that the bench would be collected and a replacement would follow. All was done without any quibbles and with great efficiency. I was much impressed with the service given - all staff were courteous, friendly and helpful. A breath of fresh air in this present time. Congratulations.

Private Individual

Thursday, August 3, 2023

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West Bletchley Council

Thursday, August 3, 2023

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2. It would be useful to know in advance, the approx. day of delivery. We had to enquire to establish an expected date. 5. Your colleagues are very knowledgeable and respond to any additional queries quickly. Overall, we are very happy with the service received.

Tuesday, July 25, 2023

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ESSENTIAL INDUSTRIAL SERVICES LTD

Tuesday, July 18, 2023

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1. Knowledgeable. 2. Speedy delivery :) 3. Fantastic quality. 5. Excellent service all round.

Layham Parish Council

Thursday, July 13, 2023

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Thursday, July 13, 2023

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Torbay Harbour Authority

Monday, July 10, 2023

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2. Our last two orders have been delivered to Torquay Harbour instead of Brixham, the origin of the orders. 5. We like using Glasdon as we feel they are trustworthy and reliable, though if it could be ensured orders arrive at the correct harbour office that submitted the order it would prevent additional costs with us having to relocate the goods to the correct harbour.

GJB Trading Ltd t/a McDonald's

Thursday, July 6, 2023

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Birmingham City Council

Thursday, July 6, 2023

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BCU

Thursday, July 6, 2023

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Tuesday, July 4, 2023

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Private Individual

Tuesday, July 4, 2023

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1. K***** was very helpful she gave us excellent service definitely recommend this company. 2. Delivery was right on time. 3. Quality is excellent. 5. K****** kept us updated all throughout the order no problems with service. Excellent service all the way through.

whitchurch and ganarew group parish council

Wednesday, June 28, 2023

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1. Always helpful. 2. Delivered when stated and kept well informed. 3. Very satisfied - good products. 4. Very satisfied. 5. Glasdon is our first choice - quality and helpful reliable service. Nothing more to add - 5 all round !

Private Individual

Wednesday, June 28, 2023

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ERYC

Thursday, June 15, 2023

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Veolia ES UK Ltd

Friday, June 9, 2023

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1. The order request was from my colleague, however, the quote came over straight away to enable a PO to be raised. 2. The goods arrived quickly, which was greatly appreciated. 3. I received no comeback of any problems with the order, so goods were as expected. 4. Again, I was not directly involved with the order request, but no problems have been brought to my attention. 5. Overall the process was seemless.

Weston Rhyn Parish vouncil

Friday, June 9, 2023

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Private Individual

Thursday, June 8, 2023

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1. Very efficient and friendly service. 2. Very satisfied. Arrived on time and well packaged! 3. Delighted. 4. Had a query and recieved answers promptly and efficiently! 5. Extremely satisfied. It is a joy in this day and age to deal with a company like yours! Thank you!

Wittersham Parish Council

Thursday, June 8, 2023

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City of London

Wednesday, June 7, 2023

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1. Quick polite service, with delivery on time. 2. The deliveries have arrived on time as expected. 3. good quality, suits our needs. 4. Invoice arrived prompt and correct. 5. Knowledgable service desk, who quickly change any requirements we may have.

Otterhampton Parish Council

Wednesday, June 7, 2023

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RushenRotary

Wednesday, June 7, 2023

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5. Very good service.

Private Individual

Wednesday, June 7, 2023

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Thursday, May 18, 2023

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Glemsford Playing Field committee

Wednesday, May 17, 2023

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4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful when dealing with my many questions. 3. Very satisfied as we have suffered in the past with vandalism and your products are standing up well.

Xmo Strata

Wednesday, May 17, 2023

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1. Always get prompt replies. 2. Arrived on time. 3. Great products.

Tuesday, May 9, 2023

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Hound Parish Council

Tuesday, May 9, 2023

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5. Excellent service thank you.

Private Individual

Tuesday, May 9, 2023

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Kislingbury Parish Council

Tuesday, May 9, 2023

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1. Good products & good service.

Tuesday, May 9, 2023

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Thursday, March 9, 2023

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ForHousing

Thursday, March 9, 2023

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5. Overall satisfaction:

1. Always friendly, helpful and keep me up to date with information. They help with enquiries and provide all quote and invoice information quickly and efficiently. 2. Smooth delivery an followed instructions as stated. No issues on delivery. 3. Very satisfied. Ordered again after being happy with the first batch. 4. Always on hand to answer questions if needed. 5. I haven't had any issues from my first order and questions, to my second order and installation of the bins. I would and have recommended to others, and would purchase with Glasdon again.

Private Individual

Thursday, March 9, 2023

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1. Excellent. 2. Excellent, everything went to plan. 3. Everything is good, the only thing I would do differently is to have a wider slot for the paper (current slot is a little tight, which is resulting in people not using that part of the bin as much as the other compartments). 5. Excellent

Meadfleet

Thursday, March 9, 2023

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1. Very helpful to answer any questions and replies were provided in good time. 5. I found everyone I dealt with at Glasdon to be extremely helpful and my order was delivered swiftly. The product is very good.

Gen2 Engineering & Technology Training Ltd.

Monday, March 6, 2023

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5. Overall satisfaction:

1. Very clear & helpful guidance. 2. Alerted in advance & delivered on-time in perfect condition. 3. Very nice unit (salt spreader) -perhaps consideration of a removable apron between the 'operator' and the spreader wheel to help avoid 'splash-back' onto the operator could be considered? 4. Very professional. 5. Trouble-free. Would certainly recommend both the product AND the experience. Well done.

Runcton Holme Parish Council

Monday, March 6, 2023

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Thursday, March 2, 2023

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ABB Ltd

Thursday, March 2, 2023

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5. Fantastic service. Will definitely use again. Thank you.

Avolution

Thursday, March 2, 2023

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1. I didn't actually speak to anyone as it was an online order. 2. It was delivered. 3. Good thickness and the correct products. 5. It would be handy if repeat orders can be listed somewhere easily accessed to save time or even a reminder to reorder based on activity?

Tesco express

Thursday, February 23, 2023

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1. Great service very grateful.

Private Individual

Monday, February 20, 2023

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4. After-sales service: N/A

5. Overall satisfaction:

1. I had exceptional service for my order. 2. I have also passed on my appreciation of the exceptional service offered by the contracted driver who made the delivery. The product was well packaged and met with my expectations. 3. I was extremely satisfied with the product fitted in a recently refurbished Crawley train station.

ABM

Thursday, February 9, 2023

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Boys & Boden

Thursday, February 9, 2023

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5. Excellent service. We could do more business with you if we had a slightly better price as we get the same price as the end user.

Wednesday, February 1, 2023

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Catworth Parish council

Wednesday, February 1, 2023

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Blaenau Gwent CBC

Wednesday, February 1, 2023

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5. Overall satisfaction:

1. Excellent support at all times. 2. All orders have been delivered on time or before scheduled delivery date. 3. I've distributed the items I've ordered to each of my volunteers and have had no complaints.

Virgin Media

Wednesday, February 1, 2023

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NWLP

Wednesday, February 1, 2023

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Geberit Sales Ltd

Wednesday, January 25, 2023

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2. Very prompt delivery. Items delivered as scheduled. 5. Overall great service and shall definitely use Glasdon for our office needs again.

Private Individual

Wednesday, January 25, 2023

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Private Individual

Wednesday, January 25, 2023

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5. Overall satisfaction:

1. Excellent and courteous at all times. Very willing to go the extra mile to resolve issues and questions. 2. Precisely as promised. I felt a bit sorry for the driver who was expected to offload a very heavy bench single handed. 3. Excellent, we had ordered 21 previously! 4. Amendments to the plaque, our changes, were dealt with well.

Advanced Commercial Interiors

Wednesday, January 25, 2023

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XC Trains Ltd

Wednesday, January 25, 2023

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5. Prices to be more competitive with other manufacturers.

Mid Devon

Wednesday, January 25, 2023

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Wardell Armstrong LLP

Wednesday, January 25, 2023

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4. After-sales service: N/A

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4. N/A

Norfolk County Council

Wednesday, January 11, 2023

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Private Individual

Wednesday, January 11, 2023

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Private Individual

Wednesday, January 11, 2023

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Thorlux Lighting

Tuesday, January 10, 2023

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3. Quality of product(s): N/A

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2. The delivery was delayed. 5. The delivery was delayed

Monmouthshire County Council

Tuesday, January 10, 2023

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St Lawrence Chapel Warminster

Tuesday, January 10, 2023

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5. Overall satisfaction:

1. Excellent service, good communication. 2. Prompt delivery, good communiation. 3. Excellent product, well packaged. 4. Good aftersales service. 5. Very satisfied - Fantastic quality products, great communication. Many thanks for all your support.

Beechden Ltd

Tuesday, January 10, 2023

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Tuesday, January 3, 2023

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Norfolk County Council

Tuesday, January 3, 2023

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Birmingham City Council

Tuesday, January 3, 2023

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4. After-sales service: N/A

5. Overall satisfaction:

1. No issues. 2. Very satisfied. 3. Excellent. 5. Excellent thank you.

St Endellion Parish Council

Tuesday, January 3, 2023

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Hilgay Parish Council

Tuesday, January 3, 2023

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4. After-sales service: N/A

5. Overall satisfaction:

1. Guided through the process well. 2. On time and delivered to the correct address. 5. Very Good.

Thursday, December 8, 2022

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Belgrave Community Allotment and Garden

Thursday, December 8, 2022

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4. After-sales service: N/A

5. Overall satisfaction:

1. Overall, very happy with service received. 2. Very satisfied. 5. Gazebo not assembled yet, so can't comment further.

Friends of Bantock Park

Thursday, December 8, 2022

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4. No occasions were we've needed to come back to you. 5. rather a lot of raising orders and bill confirmations but worked ok, no complaints. Everything's fine, we shall continue to use/recommend you. Spotting Glasdon equipment when at coastal resorts (I'm a member of the National Piers Society) has almost become a pastime of mine!

Harworth & Bircotes Town Council

Tuesday, December 6, 2022

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Always Very satisfied with everything and helpful staff when needed.

Thursday, December 1, 2022

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Marshall's Arm LNR

Thursday, December 1, 2022

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4. After-sales service: N/A

5. Overall satisfaction:

1. Some confusion during holiday handover but well sorted. Always courteous and helpful. 2. On time and well packaged. 3. Excellent. 4. None required.

Chislehurst Commons

Thursday, December 1, 2022

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4. After-sales service: N/A

5. Overall satisfaction:

1. Bit tortuous at times as our requirements especially on the plaque changed during the ordering process. Never quite sure if changes were being logged correctly. 2. Once we had agreed the final specifications delivery was earlier than expected. This was good for us. 3. Recycled material has a close to timber finish and although 6 foot plus long does not look monolithic. At 85kg this should deny all but the most psychopathic of vandals..

ALDRINGHAM CUM THORPE PARISH COUNCIL

Thursday, December 1, 2022

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2. From placing the order received a very speedy and safe delivery of the goods.

Monday, November 14, 2022

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Private Individual

Monday, November 14, 2022

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4. After-sales service: N/A

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4. Keep us informed of when delivery would be made.

ST LUKES PRIMARY

Monday, November 14, 2022

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Monday, November 7, 2022

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Monday, November 7, 2022

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Brucefield Tenants and Residents Association

Monday, November 7, 2022

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2. Driver very polite and helpful.

Private Individual

Thursday, October 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Barton-le-Clay Parish Council

Thursday, October 27, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very good service, kept me informed on my order at all times. 3. Overall very good quality and it should last a long time. 5. I also use the online chat quite a lot to ask questions about products. They are really helpful and cover all questions raised. I am currently working on a project to put together a bench package. The online chat has been really useful, and helped the bench selection as well as providing all the costs involved so that our package covers everything.

Olympia Limited

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bishop Creighton Academy

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

Thursday, October 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Monmouthshire County Council

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent altogether. Very pleased with the Modus Units.

Skipton Business Finance

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Nothing negative to report. All positive - a quick and efficient service all round. Thank you.

Coastwatch, Portland Bill. (NCI)

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful. 2. Delivered earlier than expected which was good. 3. Excellent quality products - we now have two products. A picnic bench and a seat. 4. No need to make contact, everything was fine. 5. Excellent company to deal with - would recommend. A highly recommended company, easy to deal with and quality products which will last for years.

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Private Individual

Thursday, October 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

University of Portsmouth

Thursday, September 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Staveley Village Association

Thursday, September 22, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Free delivery was a real bonus.

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. The product I received is not what I was told it would be and it's still sat in its box awaiting a call back which I guess I won't be getting.

Direct Signs (UK) Ltd

Thursday, September 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Keyline Civils and Drainage

Wednesday, August 31, 2022

1. Initial order satisfaction: N/A

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

5. Excellent service received.

Browns builders merchants

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Abbotsley Parish Council

Wednesday, August 31, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

5. Particularly happy with the help online via your chat service prior to order.

Tuesday, August 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

RINGWAY

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. i ordered the wrong signs but they sorted this out and a way around it

EMCORUK

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Brilliant service. Very efficient and approachable. 2. Delivered in time. Excellent protective packaging. Good communication. 3. Looks great. Appears to be very durable. Lots of complementary comments. 4. Brilliant service. Very efficient and friendly approach. 5. Very satisfied. Really good service and communication throughout. Very pleased with the customer service and with the product. No issues at all.

New College Swindon

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Monday, July 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Borough Market

Sunday, July 3, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J** was very informative and good at keeping in contact 2. Took a bit longer than i was hoping, and could have done with more comms from you to update me. I kept having to chase. 3. Very good product 4. J** popped by to take a look, and checked in with me to ensure i was happy with everything. 5. Very good.

St Endellion Parish Council

Monday, June 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Markon Limited

Tuesday, June 7, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thursday, May 19, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Glen Parish Council

Tuesday, May 17, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always professional and efficient. 2. Very fast service and prompt delivery 3. Very good quality and durable products 4. We needed to change part of our order and this was handled very quickly and with no fuss 5. As always, a great service

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Gt Burstead Church

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. very helpful 2. Assumed we had help on site, but solved it by using a local builder 3. People are admiring them 4. Sent the missing part over night 5. Will recommend them to others

Coningsby Town Council

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Kent Frozen Foods

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Delivery took quite a bit longer than expected 3. Everything was as expected

TARMAC

Wednesday, May 11, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bellway Homes

Wednesday, April 13, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Couldn't have asked for anything more. I don't normally get involved with this, so had no clue myself what I needed to do. Everyone helped me get what I needed. It enabled me to finish a site 100% Thank you

Ryhall Parish Council

Friday, April 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We are really please with the 2 benches purchased they look very smart and we hope them to be long lived and low maintenance.

Private Individual

Wednesday, April 6, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I was able to get the information I required during phone calls with your staff 2. I had given the name and contact number of the person dealing with the receipt of the bench at Fife Council, however, it was always my name and number which was used and shown on the documents. Fortuneately I was able to take the call from the delivery driver and divert him to the responsible person, and the delivery was successful on this occassion. 3. I was very impressed with the quality and the additional plaques which were mounted on the bench. 4. comunication was good. 5. it was an easy process and completion was earlier than initially expected. overall my experience with the company was very good.

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hockham Parish Council

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

I ordered the wrong bin, but sorting the problem was very well executed. Very impressed by the service.

Ibex Marina Ropes Ltd

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. The order, as delivered, was incomplete. The after-sales service very quickly rectified the issue.

Private Individual

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All departments were friendly and helpful.

RH Attwood Grounds Maintenance

Tuesday, April 5, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Great Service, won't hesitate to use them again.

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Aberford & District Parish Council

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. First rate- fast and efficient 2. As above 3. Was as expected

Services International Limited

Tuesday, March 8, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We are very pleased with the service and product. Thank you

Richard Chedzoy

Wednesday, March 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Some slight misunderstanding but soon rectified. 2. No problem. 3. Perfect. 4. No problem. 5. No problem Very good.

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Hanham Abbots Parish Council

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Overall excellent service from Glasdon. Delivery driver was great and called to let me know when he would be arriving on the day. I had one small issue that was dealt with by customer care promptly. I will definitely be ordering through you again.

Aberdeenshire Council

Wednesday, February 23, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Kier Highways

Tuesday, February 22, 2022

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

G.D.Harries

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I personally prefer to talk to personnel ,especially for first time dealings, but due to covid and people working from home it was after I had made contact through your online procedure that I was contacted and there seemed to be a delay. 2. Good notification prior to delivery , polite and safety conscious delivery driver. 4. No issues. The client specified the product and wanted Glasdon for continuation of same product , there are cheaper alternatives, please look at the final cost.

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Terry Griffiths Contracts

Wednesday, February 9, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

As a very small company with no designated staff to deal with the admin side of the business, I have to deal with that after a days work out on the roads. It is really appreciated how your accounts department give me a gentle reminder about an overdue invoice rather than send heavy handed letters threating account going on hold procedures. Also using first names when communicating does make one feel that your company wants our business. Many thanks

Friday, February 4, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Abbotts Ann Parish Council

Thursday, February 3, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Broomfield Hospital

Wednesday, February 2, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Tuesday, February 1, 2022

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wednesday, December 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

West Hanney Parish Council

Wednesday, December 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

SERCO

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very good. Very satisfied. 2. Very good and on time. 3. Really good. 4. Good. 5. Very good. Excellent service.

Salesbury Parish Council

Thursday, November 18, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Stickford Parish Council

Monday, November 15, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Bit delayed but did get advised of delay and we were in no hurry to receive the order.

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Balloch veteran's bowling club

Wednesday, November 10, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Although it was a difficult period with COVID they kept us informed. 2. Driver kept us informed and helpful to unload bench. 3. The securing bolts seemed to long to secure bench. We had to buy shorter bolts from local ironmonger. 5. As before kept informed throughout COVID.

North Kesteven District Council

Wednesday, October 27, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Was delayed but was kept informed.

Thames Barrier

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Derry and Strabane PCSP

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bradford Council Parks & Landscapes

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friends of Loch Lomond

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Foundation fixings and poster inserts quite challenging to work with. 4. What after sales service? 5. Managed to pull forward delivery date. None other than i would use you again.

Bad Wolf (IND2) Ltd

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Erdington Methodist Church

Friday, October 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. But not installed it yet!

Folkestone & Hythe District Council

Thursday, October 7, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Arbuckle contractors

Friday, October 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Order was done online. 2. Happy but delivery was 2 weeks after ordering. 4. After making contact to see where the order was everything was made clear

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ringway Infrastructure Services Ltd

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Southern Regional College

Wednesday, September 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Monday, September 27, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Aston, Cote, Shifford and Chimney Parish Council

Sunday, September 26, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. It would have been good to have had an email confirming delivery date and time as I am part time and not always able to answer the phone.

Birmingham City Council (Parks Department)

Saturday, September 25, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Universty Of Surrey

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Fantastic. Very friendly and made everything so easy. Pleasure to work with Glasdons. 2. Notified of delivery as stated which was crucial. All delivered fine. 3. Looks great. Very new and fresh. 5. Ordering was easy, Informative and i had all the info i needed. Would highly recommend and would use again.

London Borough of Richmond upon Thames

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

South Lanarkshire Council

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Received an email informing me my order was complete. It was delivered the next day.

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

DEnbigh in Bloom

Thursday, September 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Excellent service and delivery just in time for our 'Wales in Bloom' competition which we won this year! 2. Driver used initiative and delivered our seat to local council yard because of access problems. 3. Looks good and no vandalism yet.

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

St John's Church

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Helped carry bench to the desired spot. We have had 2 benches so far After the first one was in place some one else liked it and asked us to get one in memory of her mother which was done Now someone else is getting the funds together for a third bench so.

Borwick Parish Meeting

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not used.

Staining Village Hall Assn

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very helpful when negotiating the wide choice of options on the website.

Tim moody

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. I dealt primarily with A*****. She was professional and very efficient. 2. Delivered on time and professionally. 3. Excellent, even more robust than I thought from the specification and description. 4. I was very disappointed that I did not even get an acknowledgement from an email I sent to your Chief executive.he needs to take training from his more junior staff.

Myddleand Broughton Parish Council

Wednesday, September 22, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

All orders placed over the past few years have been dealt with in a professional way and contact with staff has been excellent - no concerns or problems from the initial contact until the completion of the delivery.

Tuesday, July 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Sunday, May 16, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Dnh contacts

Friday, May 14, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

4. Not applicable.

Private Individual

Friday, May 14, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Service was excellent but had to deal with different departments and correct details several times. This was probably as a result of covid situation but would be nice to deal with one person throughout. 2. The person who delivered the benches was brilliant, polite and a great sense of humour. I was only given information that delivery would be in the next 5 days and was in tescos when he called to say he was at the delivery address. Luckily I could be there quickly but more warning preferred even the day would have been helpful. Also the benches were very heavy and he had no one to help him unload. 3. Very pleased with the product. As I have said i am delighted with the benches and service, each individual I dealt with gave great service too many people involved and more information regarding delivery timing would have been helpful. However all worked out well

Manchester Safety Services Ltd

Thursday, May 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1.Excellent response time and detail. 2. Ahead of scheduled date. 3. No issue. 4. Good to get this to show appreciation. D*** very knowledgeable.

Veolia

Thursday, May 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Always very quick to respond. 2. Client was happy.

St John's Church (Brockmoor)

Friday, May 7, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Bench is very good and the low maintenance is a great help.

our ladys high cumbernauld

Tuesday, May 4, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Excellent. 2. Excellent. 3. Excellent. 4. Excellent. 5. Excellent. Very smooth transactions.

Buckland Parish

Thursday, April 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always polite and helpful. 3. Robust items.

Tarmac

Thursday, April 29, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

HB Building Services Ltd

Wednesday, April 28, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Roroma Ltd

Wednesday, April 28, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful. 2. On time and in good condition. 3. Good Quality Bin. 5. Very good and helpful.

Roxwell Parish Council

Wednesday, April 28, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Veolia

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Very efficient and quick respoces. 2. Much quicker than anticipated. 3. As expected. 5. Perfect. Great communication from start to finish.

Lesnes Abbey Woods Lodge (Bexley Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I was very impressed with the quality of the product. The service from putting the order in through to delivery was excellent. Would highly recommend Glasdon to other colleagues - thank you.

Duror Community Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Just as I clicked to place the order I noticed that the delivery price had been increased substantially (and unnecessarily) because of our location. I phoned your office and, although the order had already gone through, your rep said that she would see what she could do. She later phoned and said that she had used a different carrier, delivery would be as originally quoted and that she would send a refund which she did. Brilliant! Well done. It would be good to think that my commendation would be communicated to your excellent representative.

GRAHAM & BROWN LTD

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. FAST DELIVERY.

BRUCOM DISTRIBUTION LIMITED

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. From K**** to D**** & S**** - perfect. 2. Delivery was on my terms, on a day that our factory was open. Your drivers clearly travel all over the country and we were a stop south just off the M6. 3. You wouldn't believe how happy this bin has made me, not just the amazing colour (orange) and sturdy design but the fact that I can get our factory to recycle all our plastic bags. Winner 4. Didn't need any after sales, but I'm sure it would have been perfect. This type of bin needs to be promoted across all factories as we receive 90% of our parts in plastic bags that on the whole are in branded bags and get cut open, therefore un-re-useable. Let's get the factory nation recycling their plastic bags.

AVBC

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. overtight shrink wrap crushing bin liners. reduce tension on shrink wrap to prevent liners being warped

Overton Parish Council

Tuesday, April 20, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Dealing with Glasdon staff was easy and efficient. 4. Not had to use after-sales service yet.

Monday, March 15, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ruddick Landscape Services

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. This was due to covid I feel but normally 5. 2. This was due to the length of time normally 5. 3. You can not fault your product.

Wythall Community Association

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

We paid by bank transfer which was missed by your office staff so a statement was sent out.It was rectified immediately I queried it.

Pawprints PEt Boarding

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Longshore Solutions

Saturday, March 13, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ponteland Town Council

Friday, March 12, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

We use Glasdon for all of our litter bins, delivery is quick and customer service is very good.

Wednesday, March 3, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

VEOLIA

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Would prefer to speak to someone over the telephone.

Torbay and south devon nhs foundation trust

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Tuesday, March 2, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Hull University Teaching Hospitals NHS Trust

Monday, March 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Petrol Sign

Monday, March 1, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Next Day delivery would be great but obviously not possible :-)

Tuesday, February 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Haverfordwest Town Council

Tuesday, February 23, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very helpful and thorough 2. Very prompt delivery 3. Exactly what we ordered 5. Always very helpful thank you

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Impact Support Solutions

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Overall, really good communication over my order. Delivered on time & no issues from my customer

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Beckermet with Thornhill Parish Council

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great, got a small discount agreed so 2 benches came close to our budget. 2. Very good as delivery address was different to billing address. 3. Perfect match for our previous bench.

Bay Tree Landscapes Ltd

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Easy to order and excellent sales detail on the stock ordered. 2. Met on time at the correct location to unload and a very helpful delivery driver. Much appreciated. 3. Benches where of good quality with easy instructions to install. 5. Easy purchase from start to finish.

St-Albans Catholic High School

Friday, February 19, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wednesday, January 6, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

BCR Restaurants Limited T/A McDonalds Shrewsbury Meole Brace

Wednesday, January 6, 2021

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very friendly and helpful.

Tuesday, December 15, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Harthill with Woodall Parish Council

Tuesday, December 15, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Only issue I have found with Glasdon is during Covid - difficulty ringing the person you were last speaking to.

EKC Group

Tuesday, December 15, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. lots of duplication on ordering which required to keep being checked. 2. Fully informed of progress on delivery with dates etc. 3. Good quality product. 4. To early to state yet.

Paragon Customer Communications

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Great Service. 2. Prompt delivery. 3. Great Quality.

Wyre Forest District Council

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Thanet District Council

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Fast reliable service, good quality workmanship, prompt and reliable

LENMARK CONSTRUCTION

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Durham County Council

Monday, December 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1.they respond very quickly regarding information requested 2. all deliveries have been received within good time period. 3. we have no experience of any faulty goods and all items used appear to be in good condition. 4. have not really been involved with them. 5. Very professional.

Quadring Parish Council

Tuesday, December 8, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Killis Ltd

Tuesday, December 8, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Difficult to contact 2. Lead time OK. Covid-19 is no longer a valid reason for poor contact.

Scottish Canals

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Keyworth Charity Allotments

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

3. Family are absolutely delighted with the quality of the seat.

Cotton End Parish Council

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Wittersham Parish Council

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I do like the 'chat' facility.

Sulgrave Village Shop

Monday, December 7, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Shap Parish Council

Monday, November 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

4. Not had to use this. 5. Especially during lockdown.

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Friends of Purston Park Community Group

Thursday, November 19, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

LR & JA Allen

Wednesday, October 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

No problems with ordering or delivery

Wakefield Council

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

CLEANING FACILITY SERVICES

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Always very helpful with any requests for quotations and answer any queries very satisfactory. A very proactive team which is always a bonus when you are working with clients and need action quickly. 2. Only suggestion is that when the order is dispatched we have an email to confirm so that we can notify our client that the delivery is on it's way. This would be very helpful as currently I have to ring in to find this information out. 3. I have never received a complaint from any of our client that we have ordered for.

Powys County Council

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Birmingham City Coouncil

Monday, October 26, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. No issues. 2. Excellent. 3. Excellent. 4. Excellent. 5. I had to wait quite a long time for the order to be processed.

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Chalfont St Peter Parish Council

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Overall, very helpful, with quick responses and invoiced promptly. Thank you

GWR

Friday, October 23, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very quick and efficient service, Many Thanks

Mason Street Furniture LTD

Thursday, October 22, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Online chat on website isn't very reliable. The only small issue is the time taken to get quotes back. If the quotes are received quicker we can place the order and minimise the delivery times.

MKM Crewe

Thursday, October 22, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Friday, March 6, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Willis Insurance & Risk Management

Friday, March 6, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Torry Community Group

Friday, March 6, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. Only 1 person with delivery. My husband who has bad back had to unload with your driver. Also asked for a delivery date prior to arrival, didn't happen, bench just showed up. 4. What after sales service? 5. A third party was paying for bench on our behalf. We asked you to notify us when paid. Didn't happen. When we called, you said it hadn't been paid when in fact it had been paid 2 to 3 months earlier and you had allocated to wrong account. Embarrassing for us to chase our funder when that had alreaday paid. Good product. Girls taking details for the order good. Payment allocation poor. Communication poor, delivery product far too heavy for 1 man. Must contradict HSE rules on lifting.

Bradfords Building Supplies

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s): N/A

4. After-sales service: N/A

5. Overall satisfaction:

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eastham Parish Council

Wednesday, March 4, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Thursday, February 27, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Network Rail (High Speed) Ltd

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Select Environmental Services Ltd

Monday, February 24, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Wakefield Grammar School

Wednesday, February 5, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Eastridings Gov

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Very helpful on phone with order. Order arrived quickly 5*

The Nest Productions Ltd

Tuesday, January 28, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Carterton Town Council

Tuesday, January 14, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Edrom Newton Steading Owners Group

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

2. Packaging was lacking on the first bollard but greatly improved on the replacement. 3. Replacement bollard lacked new instruction sheet as the design had changed. 4. Replacement bollard deispatched promptly with greatly improved packaging. Special mention for S****** P******* in customer service for her understanding and willingness to help resolve our issue.

St Wenn Prish Council

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Fife College

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

UHS NHS FT

Monday, January 13, 2020

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Thursday, December 12, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Fairlands Community Association

Thursday, December 12, 2019

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Ernest Scott

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

All credit to you for a first rate service to this very satisfied cutomer, first rate from beginning to end.

Llangennech Community Council

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Helpful. 2. Apparently not all parts were available for manufacture leading to an unreasonable delay in supply.

Aston Parish Council

Wednesday, December 4, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Never dealt with one. Just sent an order by post. 4. Never needed any. Please ignore numbers 3 in question1 and 4. The questions were not relevant to us and the designer of this form.

Keyline Builders Merchants

Friday, November 22, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

All by email corresponedence, quick & responsive.

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Torbay and South Devon Foundation Trust

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. J**** very helpful with my constant emails. 2. ETA would have been good so can ensure our delivery does not get lost or delivered to wrong location which does often happen on such large site. 3. V.good. Recommend domestic/recyclig bin. Yet to try new external hoping to win a bid.

Network Rail Infrastructure

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

1. Good communication, very hepful.

NHS Lothian

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Trident Garages

Friday, November 8, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

1. Very friendly and professional great service. 2. Very fast. 3. Very. 4. When needed great service and very professional. 5. Very. Never any problems when I have asked for help and very understanding. Overall very satisfied thank you.

Aberdeen City Council

Tuesday, November 5, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

Randwick & Westrip Parish Council

Saturday, November 2, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

2. The delivery driver for the picnic table was especially helpful.

Royal Commission on the Ancient & Historical Monumets of Wales

Friday, November 1, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service:

5. Overall satisfaction:

Private Individual

Friday, November 1, 2019

1. Initial order satisfaction:

2. Delivery:

3. Quality of product(s):

4. After-sales service: N/A

5. Overall satisfaction:

I used live chat to enquire about the items, the order was taken via live chat and payment made via telephone. Great customer service all round.

Newport Parish Council

Thursday, October 31, 2019

1. Initial order satisfaction:

2. Delivery:

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